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Connect™

Unify PayTrace & Sage Pay (Opayo) for Smarter Payment Orchestration

Integrate your payment gateways with a powerful iPaaS to automate workflows, ensure PCI compliance, and gain a holistic view of all transactions.

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The Challenge

The Challenge of Disconnected Payment Gateways

Managing multiple payment gateways like PayTrace and Sage Pay (Opayo) in isolation leads to a fragmented view of your financial operations. This creates significant operational inefficiencies, compliance risks, and a lack of real-time insights.

  • Manual data entry and reconciliation across disparate systems.
  • Inconsistent customer payment experiences and data silos.
  • Increased risk of human error in financial reporting.
  • Complex and time-consuming PCI DSS compliance management.
  • Delayed refund processing and chargeback disputes.
  • Lack of a consolidated view for fraud detection across all transactions.
  • Difficulty in scaling payment operations with business growth.
Integration Diagram
Solution Illustration
The Solution

Seamless PayTrace & Sage Pay (Opayo) Integration with iPaaS

Our iPaaS solution provides a robust, low-code platform to seamlessly integrate PayTrace and Sage Pay (Opayo), transforming your payment infrastructure into a unified, automated, and intelligent ecosystem. This empowers you to manage all payment operations from a single pane of glass, ensuring data consistency, real-time insights, and uncompromised security.

  • Unified Payment Transaction Synchronization
  • Automated Customer Vault & Token Management
  • Real-time Refund & Chargeback Orchestration
  • Intelligent Daily Settlement Reconciliation
  • AI-Powered Fraud Detection & Anomaly Alerting
Implementation Timeline

Go live with PayTrace + Sage Pay in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both PayTrace and Sage Pay , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most PayTrace + Sage Pay deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Unified Payment Transaction Synchronization
  • Automated Customer Vault & Token Management
  • Real-time Refund & Chargeback Orchestration
  • Intelligent Daily Settlement Reconciliation
  • AI-Powered Fraud Detection & Anomaly Alerting
  • End-to-End PCI Compliance & Data Security
  • Customizable Workflow Automation

Integration Details: How PayTrace & Sage Pay (Opayo) Connect

Our iPaaS platform provides a flexible and robust framework for connecting PayTrace and Sage Pay (Opayo) with your enterprise applications. The integration leverages an event-driven architecture, API-first communication, and intelligent data transformations to ensure seamless, real-time data flow and workflow automation.

Data Flow Steps

API Connectivity: Establish secure, authenticated API connections to both PayTrace and Sage Pay (Opayo) using their respective RESTful APIs.

Webhook Listeners: Configure iPaaS to listen for real-time webhooks from both gateways for critical events (e.g., payment success, failure, refund, chargeback).

Data Ingestion & Transformation: Ingest raw data from gateway webhooks or scheduled API calls. Apply data cleansing, enrichment, and transformation rules within the iPaaS to conform to a canonical data model.

Workflow Orchestration: Design multi-step workflows to route data, trigger actions in connected systems (ERP, CRM, eCommerce), and manage exceptions.

Data Synchronization: Push transformed data to target systems (e.g., create an Invoice in ERP, update Order Status in CRM) via their APIs.

Error Handling & Monitoring: Implement robust error handling, retry mechanisms, and centralized monitoring dashboards to ensure data integrity and operational visibility.

Data Touchpoints

Payment Transaction (PayTrace/Opayo to ERP/CRM)
Customer Vault Profile / Payment Token (CRM to PayTrace/Opayo, and back to CRM)
Refund Request / Refund (ERP/CRM to PayTrace/Opayo, and back to ERP/CRM)
Settlement Report / Settlement Batch (PayTrace/Opayo to ERP)
Chargeback Notification (PayTrace/Opayo to Dispute Management System/ERP)
Order (eCommerce/CRM to PayTrace/Opayo, and back to ERP/CRM)

"Payment Initiated (eCommerce/CRM) -> iPaaS (Routes to PayTrace/Opayo) -> Payment Gateway (Processing) -> Webhook Event -> iPaaS (Data Transformation & Validation) -> ERP/CRM (Order Update, Invoice Creation, Payment Posting) -> Financial Reconciliation (Scheduled Sync of Settlement Reports from both gateways to ERP)."

Pricing

Simple, transparent pricing for PayTrace + Sage Pay .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating PayTrace

Integrating PayTrace fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities and Harmonized Data Mapping

The integration focuses on harmonizing core payment and customer entities between PayTrace, Sage Pay (Opayo), and your connected enterprise systems. Our iPaaS provides a visual mapping canvas to define precise field-level transformations and validations, ensuring data consistency across your ecosystem.

Payment Transaction

The central record of any monetary movement. Essential for AR, reconciliation, and audit trails.

PayTrace Fields

TransactionID Amount Currency TransactionType Status Timestamp CardType Last4Digits CustomerVaultID

Sage Pay Fields

transactionId vendorTxCode amount currency status transactionType customerEmail paymentMethod cardType createdDate

Mapping Notes

Map PayTrace's `TransactionID` to Opayo's `vendorTxCode` (or a custom field) for cross-gateway traceability when applicable. Harmonize `TransactionType` (e.g., 'Sale', 'Auth', 'Refund') and `Status` (e.g., 'Approved', 'Declined', 'Refunded') to a canonical enterprise status model. Ensure `Amount` and `Currency` consistency.

Next Steps

See PayTrace + Sage Pay integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Unified eCommerce Order-to-Cash & ERP Sync

Orchestrate real-time payment processing from various eCommerce platforms (e.g., Shopify, Magento) through either PayTrace or Sage Pay (Opayo), and synchronize all order and payment data directly into your ERP (e.g., NetSuite, Dynamics 365). This ensures immediate order fulfillment, accurate AR posting, and consistent inventory updates.

Integration Steps:

  1. 0 Customer checks out on eCommerce platform, selecting payment via either PayTrace or Opayo.
  2. 1 iPaaS captures order details and payment intent, routes to appropriate gateway.
  3. 2 Payment is processed in PayTrace or Opayo, and a transaction success/failure event is triggered.
  4. 3 iPaaS receives webhook/API notification, updates order status in eCommerce, and creates/updates invoice in ERP.
  5. 4 Payment transaction details are posted against the invoice in ERP, marking it paid.

Business Outcome

Accelerated order fulfillment, real-time revenue recognition, reduced manual data entry for AR, improved cash flow visibility.

Frequency

Real-time

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Financial Close
Automate daily settlement reconciliation for both PayTrace and Sage Pay (Opayo), drastically reducing manual effort and speeding up your month-end close processes.
Enhanced PCI Compliance & Security
Leverage tokenization and secure vaulting from both gateways, ensuring sensitive cardholder data never touches your systems directly, minimizing your PCI scope.
Improved Fraud Prevention
Integrate AI-powered fraud detection across all transactions from PayTrace and Sage Pay (Opayo), enabling proactive identification and mitigation of suspicious activities.
Streamlined Payment Workflows
Automate order-to-cash, refund processing, and subscription billing across both payment gateways, eliminating manual steps and reducing errors.
Unified Data & Reporting
Consolidate all payment transaction data into your ERP/CRM for a single source of truth, enabling comprehensive analytics and better business insights.
Reduced Operational Costs
Minimize manual labor, reduce chargeback fees, and optimize resource allocation by automating repetitive payment-related tasks.
Better Customer Experience
Faster payment processing, seamless refunds, and consistent communication enhance customer satisfaction and loyalty.
✨

Accelerated Financial Close

70% Reduction in Reconciliation Time

📋 What You Get

Automate daily settlement reconciliation for both PayTrace and Sage Pay (Opayo), drastically reducing manual effort and speeding up your month-end close processes.

💼 Business Impact

This benefit directly contributes to 70% Reduction improvement in in Reconciliation Time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/payments Process new credit card or ACH payments, including sales and authorizations. Crucial for eCommerce order-to-cash workflows.
POST /api/v1/transactions/{transactionId}/refund Issue full or partial refunds for previously processed transactions. Essential for automated refund processing.
POST /api/v1/customer_vault Create a new customer profile and tokenize payment information, enabling secure recurring billing and card-on-file.
GET /api/v1/customer_vault/{customerId}/payments Retrieve stored payment methods (tokens) for a specific customer from the PCI-compliant vault. Used for managing customer payment profiles.
GET /api/v1/reports/settlement Retrieve daily or historical settlement reports. Critical for financial reconciliation and GL posting.

⚡ Transformation Logic

  • Status Harmonization: Map diverse gateway transaction statuses (e.g., 'Approved', 'Settled', 'Captured', 'Complete') to a unified 'Payment Status' in your ERP/CRM.
  • Customer ID Linking: Link `CustomerVaultID` (PayTrace) and `tokenId` (Opayo) to your internal `CustomerID` for a single customer view.
  • Amount Normalization: Ensure `Amount` fields are consistently formatted (e.g., two decimal places, correct currency symbol).
  • Vendor Tx Code Mapping: Map eCommerce `OrderID` or ERP `InvoiceID` to `vendorTxCode` (Opayo) or a custom reference field (PayTrace) for traceability.
  • Date/Time Standardization: Convert all date and time formats to a consistent UTC standard.
  • Error Code Translation: Translate gateway-specific error codes into standardized, actionable messages for internal teams.

🛡️ Error Handling

  • Transient API Errors: Handled by automated retries with exponential backoff.
  • Invalid Data Format: Data validation rules prevent malformed data from reaching target systems; flagged for correction.
  • Duplicate Transactions: Idempotent design and deduplication logic prevent processing the same transaction multiple times.
  • Gateway Downtime: Circuit breakers prevent overwhelming a down gateway, while messages are queued for later processing.
  • Authorization Failures: Immediate alerts to customer service for follow-up with the customer.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ Why should I integrate PayTrace and Sage Pay (Opayo) if I already use both?
Integrating both gateways via an iPaaS centralizes all your payment data and automates workflows across both. This eliminates manual data entry, streamlines reconciliation, ensures consistent PCI compliance, and provides a unified view for reporting and fraud detection, even if customers pay through different channels or preferences.

Security & Compliance FAQs

▸ How does this integration ensure PCI DSS compliance?
The integration prioritizes PCI DSS compliance by leveraging the tokenization capabilities of both PayTrace (Customer Vault) and Sage Pay (Opayo). Your internal systems only store non-sensitive payment tokens, never raw cardholder data. All communication is encrypted (TLS 1.2+), and API keys are securely managed in a vault, significantly reducing your compliance scope.

Workflows FAQs

▸ Can I automate refund and chargeback processes across both gateways?
Absolutely. Our iPaaS can detect which gateway processed the original transaction and then automatically initiate the refund via the correct PayTrace or Opayo API. For chargebacks, webhooks from both gateways trigger automated case creation in your dispute management system, pulling relevant order and customer data for evidence collection.

AI Capabilities FAQs

▸ How does AI enhance this PayTrace and Sage Pay (Opayo) integration?
AI significantly augments the integration by providing intelligent fraud detection across both gateways, identifying anomalies in daily settlement reports, suggesting optimal data mappings during setup, and automating the classification and suggested resolution of common payment errors. This leads to proactive risk management and greater efficiency.

Data Synchronization FAQs

▸ What kind of data can be synchronized between PayTrace, Sage Pay (Opayo), and my ERP/CRM?
You can synchronize a wide range of data, including: payment transaction details (sales, authorizations, refunds, voids), customer payment profiles (tokens), settlement reports, chargeback notifications, and associated entities like Orders, Invoices, and Customer records. This ensures a unified data view across your entire business ecosystem.

Implementation & Maintenance FAQs

▸ Is the integration difficult to set up and maintain?
No. Our iPaaS platform features low-code/no-code tools, pre-built connectors for PayTrace and Sage Pay (Opayo), and intuitive visual workflow designers. This significantly reduces setup time and complexity compared to custom coding. Maintenance is simplified with centralized monitoring, version control, and AI-assisted error resolution.

Performance & Scalability FAQs

▸ How does the integration handle high transaction volumes?
The iPaaS architecture is designed for scalability and high performance. It utilizes asynchronous processing, message queuing, and parallel execution to handle high transaction volumes from both gateways. Batching mechanisms are employed for non-real-time operations, ensuring optimal API usage and system stability.

Customization FAQs

▸ Can I customize the integration workflows to my specific business needs?
Yes, the platform offers extensive customization options. You can easily add custom fields, define conditional logic for routing payments, integrate additional systems into your workflows, and create bespoke business rules using the low-code rules engine. All customizations are version-controlled and testable in sandbox environments.
Pricing

Simple, transparent pricing for PayTrace + Sage Pay .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See PayTrace + Sage Pay integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo