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Unify Prestashop eCommerce with Epic EHR: Drive Health-Centric Automation

Bridge the gap between your online store and clinical records. Seamlessly integrate Prestashop and Epic for automated medical supply orders, patient program enrollments, and compliant data synchronization.

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The Challenge

The Disconnect: Why Fragmented Systems Hinder Healthcare eCommerce

Operating Prestashop and Epic EHR in silos creates significant operational inefficiencies, compliance risks, and a disjointed experience for patients. Manual data transfers are error-prone, slow, and costly, impacting both your bottom line and patient care quality.

  • Manual order processing for medical supplies leads to delays and errors.
  • Inconsistent patient and customer data across systems compromises a unified view.
  • Lack of automated billing for eCommerce-driven patient programs creates reconciliation nightmares.
  • Compliance risks (HIPAA) due to unsecured or ad-hoc data transfers.
  • Inability to offer personalized eCommerce experiences based on patient health needs.
Integration Diagram
Solution Illustration
The Solution

Your Unified Solution: Intelligent Integration for Prestashop and Epic EHR

Our iPaaS-powered solution provides a secure, scalable, and intelligent bridge between your Prestashop eCommerce platform and Epic EHR. Automate critical workflows, ensure data accuracy, and maintain stringent compliance, all through a low-code, AI-enhanced environment.

  • Bi-directional data synchronization for Orders, Products, Customers/Patients, and Payments.
  • Real-time event-driven triggers for immediate data updates.
  • Advanced data mapping and transformation engine for complex schemas.
  • HIPAA-compliant security protocols (encryption, access control, audit trails).
  • AI-powered anomaly detection and error resolution.
Implementation Timeline

Go live with Prestashop + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Prestashop and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Prestashop + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional data synchronization for Orders, Products, Customers/Patients, and Payments.
  • Real-time event-driven triggers for immediate data updates.
  • Advanced data mapping and transformation engine for complex schemas.
  • HIPAA-compliant security protocols (encryption, access control, audit trails).
  • AI-powered anomaly detection and error resolution.
  • Low-code/no-code workflow builder for rapid deployment and customization.

Technical Deep Dive: Prestashop and Epic EHR Integration Architecture

Our integration solution leverages a modern iPaaS to orchestrate secure, real-time data flow between Prestashop's comprehensive RESTful API and Epic's FHIR APIs (and potentially InterConnect). This ensures robust, compliant, and scalable interoperability for critical healthcare eCommerce operations.

Data Flow Steps

Authentication & Connection: Establish secure connections using Prestashop API keys (managed via secrets manager) and Epic's OAuth 2.0 for FHIR APIs, ensuring least privilege.

Event Triggering: Utilize Prestashop webhooks for real-time events (new orders, customer updates) and Epic's eventing capabilities (e.g., Open Epic events) for patient data changes.

Data Ingestion & Transformation: iPaaS ingests raw data, applies AI-assisted mapping to canonical models, and transforms data to match target system schemas (e.g., Prestashop 'Order' to Epic 'ServiceRequest').

Business Logic & Validation: Implement conditional logic, data validation rules, and PHI masking within the iPaaS to ensure compliance and data quality.

API Invocation: iPaaS makes targeted API calls to Epic's FHIR endpoints (e.g., `/Patient`, `/ServiceRequest`) or Prestashop's endpoints (e.g., `/orders`, `/customers`).

Error Handling & Monitoring: Robust error handling with retries, dead-letter queues, and real-time monitoring dashboards ensure data integrity and operational continuity.

Status Updates & Reconciliation: Bi-directional flows update Prestashop with fulfillment statuses from Epic and Epic with eCommerce transaction details.

Data Touchpoints

Prestashop: Orders (creation, status updates), Customers (creation, updates), Products (stock, pricing), Payments, Addresses, Carts.
Epic: Patient (demographics, identifiers), ServiceRequest (orders, referrals), Appointment (scheduling), Claim (billing), Observation (supply usage), Encounter.

"Prestashop (Order/Customer/Product) --[Webhook/API]--> iPaaS (Data Transformation/Validation/AI) --[FHIR API/OAuth]--> Epic EHR (Patient/ServiceRequest/Claim) --[FHIR API/Event]--> iPaaS --[API]--> Prestashop (Order History/Customer Update)"

Pricing

Simple, transparent pricing for Prestashop + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Prestashop

Integrating Prestashop fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Data Entities & Intelligent Mapping

Harmonizing data between Prestashop's eCommerce-centric entities and Epic's clinical data model is critical. Our iPaaS provides robust mapping and AI-assisted tools to ensure accurate, compliant, and consistent data flow for core entities.

Customer (Prestashop) <=> Patient (Epic)

Synchronizing customer profiles from Prestashop with patient records in Epic, ensuring a unified view for care and commerce, with strict PHI controls.

Prestashop Fields

id firstname lastname email iddefaultgroup date_add iddefaultaddress

Epic Fields

id identifier (MRN) name (given, family) gender birthDate address telecom (phone, email)

Mapping Notes

Requires careful matching strategy (e.g., email + name, or unique identifier if available). Consent management is paramount for PHI transfer. Prestashop 'iddefaultaddress' maps to Epic 'address'.

Next Steps

See Prestashop + Epic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Medical Supply Order Automation

Automate the processing of medical supply orders placed by patients or caregivers on a Prestashop eCommerce store, ensuring these orders are accurately reflected and managed within Epic for patient records, inventory, and billing.

Integration Steps:

  1. 0 Patient places an order for medical supplies on Prestashop.
  2. 1 Prestashop 'Order' data is captured by the iPaaS via webhook.
  3. 2 iPaaS maps Prestashop 'Customer' to Epic 'Patient' (or creates new if consent given) and Prestashop 'Product' details to Epic 'ServiceRequest' or 'Observation' (for supply tracking).
  4. 3 Order details are pushed to Epic, potentially triggering a 'Claim' for billing or updating patient 'Encounter' notes.
  5. 4 Fulfillment status updates from Epic/WMS are pushed back to Prestashop 'Order History' for patient notification.

Business Outcome

Reduced manual order entry, improved order accuracy, faster fulfillment, enhanced patient satisfaction, streamlined billing.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Medical Supply Fulfillment
Automate the transfer of Prestashop orders to Epic and fulfillment systems, drastically reducing manual data entry and processing times for medical supplies.
Enhanced Patient Data Accuracy & Compliance
Ensure consistent, accurate patient and order data across Prestashop and Epic, bolstered by HIPAA-compliant security measures and AI-driven validation.
Streamlined Financial Reconciliation
Automate the flow of payment and billing data from Prestashop to Epic, simplifying accounting processes for patient programs and product sales.
Improved Patient Experience
Offer a seamless, personalized eCommerce experience for patients, directly linked to their healthcare journey, improving satisfaction and engagement.
Operational Cost Reduction
Eliminate manual data entry, reduce errors, and optimize staff time, leading to significant savings in operational overhead.
Rapid Innovation with Low-Code
Empower business users to design and modify integration workflows with low-code tools, accelerating time-to-market for new patient services and products.
✨

Accelerated Medical Supply Fulfillment

70% Faster Order Processing

📋 What You Get

Automate the transfer of Prestashop orders to Epic and fulfillment systems, drastically reducing manual data entry and processing times for medical supplies.

💼 Business Impact

This benefit directly contributes to 70% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Prestashop + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Prestashop and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Prestashop + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT, DELETE /api/orders Capture new orders, update order status, retrieve order details for fulfillment and Epic synchronization.
GET, POST, PUT, DELETE /api/products Synchronize product catalog, pricing, and descriptions, and retrieve product data for mapping to Epic service items.
GET, POST, PUT, DELETE /api/customers Sync customer registrations and profile updates with Epic Patient records, ensuring a unified view.
GET, POST, PUT, DELETE /api/addresses Manage shipping and billing addresses linked to customers and orders for accurate patient/customer location data.
GET, PUT /api/stock_availables Directly manage specific product stock quantities, crucial for real-time inventory synchronization from Epic or WMS.
GET, POST /api/order_histories Retrieve or add order status updates, often used to reflect fulfillment progress from Epic/WMS back to Prestashop.

⚡ Transformation Logic

  • Map Prestashop `id_customer` to Epic `Patient.identifier (MRN)` via lookup/creation logic.
  • Convert Prestashop `total_paid` to Epic `Claim.total` with currency conversion if needed.
  • Transform Prestashop `orderrows.productid` to Epic `ServiceRequest.code` using a cross-reference table for clinical codes (LOINC/SNOMED).
  • Standardize address formats (Prestashop `Address` to Epic `Patient.address`).
  • Apply PHI masking/tokenization to sensitive `Customer` fields before sending to non-clinical systems like Prestashop.

🛡️ Error Handling

  • Prestashop API rate limits hit: iPaaS throttles requests.
  • Epic Patient not found for Prestashop Customer: iPaaS attempts creation (with consent) or routes to manual review.
  • Invalid product code for Epic ServiceRequest: iPaaS flags error, routes to dead-letter queue, and alerts.
  • Network interruption: iPaaS retries with exponential backoff.
  • PHI validation failure: iPaaS blocks transfer, logs, and alerts compliance officer.
Pricing

Simple, transparent pricing for Prestashop + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why is integrating Prestashop with Epic EHR important for healthcare organizations?
Integrating Prestashop with Epic EHR is crucial for healthcare organizations to automate the sales and fulfillment of medical supplies, manage patient program enrollments, and maintain a unified view of patient data across commercial and clinical interactions. This reduces manual errors, enhances operational efficiency, ensures HIPAA compliance, and improves the overall patient experience.

Security & Compliance FAQs

▸ How does your solution ensure HIPAA compliance for PHI transferred between Prestashop and Epic?
Our iPaaS solution is designed with HIPAA compliance as a core principle. This includes end-to-end encryption (TLS 1.2+ and AES-256), robust access controls, data minimization, PHI masking/tokenization capabilities, and comprehensive audit trails. We also provide Business Associate Agreements (BAAs) to ensure data protection throughout the integration lifecycle.

Use Cases FAQs

▸ Can I automate medical supply order fulfillment from Prestashop to Epic?
Absolutely. Our integration automates the entire order-to-fulfillment workflow. When a patient places an order in Prestashop, the iPaaS captures the order, maps it to an Epic ServiceRequest or internal supply order, and orchestrates its fulfillment. Updates on fulfillment status and tracking are then pushed back to Prestashop, all in real-time.

Solution Capabilities FAQs

▸ How does low-code/no-code benefit Prestashop-Epic integrations?
Low-code/no-code tools significantly accelerate integration development and empower business users. They allow for visual design of complex workflows, drag-and-drop data mapping, and rapid deployment of changes without extensive coding. This reduces IT backlog, fosters agility, and enables faster adaptation to evolving healthcare and eCommerce needs.
▸ How does AI enhance the Prestashop-Epic integration process?
AI significantly augments the integration by providing intelligent schema matching suggestions, automating anomaly detection for data quality and fraud, predicting supply chain needs, and even offering autonomous error resolution. This leads to smarter, more efficient, and proactive integration workflows, minimizing manual intervention.

Entities & Data Flow FAQs

▸ What kind of data can be synchronized between Prestashop and Epic?
Key data entities synchronized include Prestashop Orders (with line items) and Epic ServiceRequests/Claims, Prestashop Customers and Epic Patient demographics, Prestashop Products and Epic supply items/service codes, and Prestashop Payments for Epic billing reconciliation. The iPaaS's flexibility allows mapping and transforming virtually any relevant data point.

Integration Details FAQs

▸ What happens if there's a data mismatch or error during synchronization?
Our solution includes robust error handling. The iPaaS logs all API call failures, attempts automatic retries for transient errors, and routes persistent errors to a dead-letter queue for manual review. Automated alerts notify relevant teams, and AI can often suggest resolutions or even self-heal common issues, ensuring data integrity and minimizing disruptions.

Performance & Scalability FAQs

▸ Can this integration handle high volumes of eCommerce orders and patient data?
Yes, the integration is built on a scalable, cloud-native iPaaS designed for high-volume operations. It leverages event-driven architecture, intelligent batching for bulk updates, optimized API interactions, and auto-scaling capabilities to ensure consistent performance and reliability even during peak periods.
Implementation Timeline

Go live with Prestashop + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Prestashop and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Prestashop + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Prestashop + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Prestashop + Epic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo