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Unlock Unified Operations: Seamless Sage 300 & TIMS Integration

Connect your core ERPs for real-time financial accuracy, streamlined sales, and optimized inventory with AI-powered iPaaS.

The Challenge

The Challenge of Disconnected Sage 300 & TIMS Environments

Operating Sage 300 and TIMS as separate, siloed systems introduces significant operational inefficiencies, data inconsistencies, and compliance risks. Without a robust integration, critical business processes are hampered by manual data transfers and delayed information.

  • Manual data entry leading to errors and delays
  • Inconsistent customer, vendor, and product data across systems
  • Lack of real-time visibility into inventory and financial positions
  • Slow order processing and fulfillment cycles
  • Complex and time-consuming financial reconciliation and reporting
  • Difficulty in scaling operations and adopting new technologies
Integration Diagram
Solution Illustration
The Solution

The Intelligent Integration Solution for Sage 300 and TIMS

Our iPaaS-driven integration solution bridges the gap between Sage 300 and TIMS, transforming fragmented operations into a cohesive, automated ecosystem. By leveraging pre-built connectors, low-code visual designers, and AI-powered intelligence, we enable real-time data synchronization and intelligent workflow orchestration across both ERPs.

  • Bidirectional data synchronization for core entities
  • Real-time or scheduled workflow automation
  • Visual drag-and-drop integration designer
  • AI-assisted data mapping and transformation
  • Comprehensive error handling and monitoring
Implementation Timeline

Go live with Sage 300 + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage 300 and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage 300 + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bidirectional data synchronization for core entities
  • Real-time or scheduled workflow automation
  • Visual drag-and-drop integration designer
  • AI-assisted data mapping and transformation
  • Comprehensive error handling and monitoring
  • Scalable and secure cloud-native architecture

Technical Integration Details: Sage 300 and TIMS

The integration between Sage 300 and TIMS is orchestrated through a robust iPaaS, establishing secure, efficient, and scalable data exchange. This section outlines the technical approach, data flow mechanisms, and connectivity prerequisites.

Data Flow Steps

Connectivity & Authentication: Establish secure connections using Sage 300's API (potentially via a middleware wrapper) and TIMS's REST API. Utilize OAuth 2.0 or token-based authentication with dedicated service accounts and least privilege access.

Data Extraction: iPaaS initiates data extraction from source systems via API calls (GET requests) for new or updated records, or listens for webhooks/event triggers.

Transformation & Harmonization: Extracted data is mapped to a canonical data model within the iPaaS. Data is transformed (e.g., currency conversion, date formatting), validated against business rules, and enriched as needed before being sent to the target system.

Data Loading: Transformed data is loaded into the target system using appropriate API methods (POST for creation, PUT for updates). Batching is employed for high-volume operations.

Error Handling & Monitoring: Robust error handling mechanisms (retries, dead-letter queues, alerts) are in place. All transactions are logged and monitored via iPaaS dashboards for visibility and troubleshooting.

Bidirectional Synchronization: Workflows are designed for both one-way and two-way synchronization, ensuring data consistency is maintained across Sage 300 and TIMS.

Data Touchpoints

Sage 300: AR Customer, IC Item, OE Sales Order, PO Purchase Order, AP Vendor Invoice, AR Customer Invoice, GL Journal Entry, IC Shipment, AP Vendor, AR Receipt, AP Payment.
TIMS: Customer, Product/Item, Sales Order, Invoice (AR), Payment (AR), Vendor, Purchase Order, General Ledger Entry, Inventory Adjustment, Shipment.

"Data flows bidirectionally between Sage 300 and TIMS, orchestrated by the iPaaS. Key entities like Customers, Items, Sales Orders, Purchase Orders, Invoices, and GL Entries are synchronized. The iPaaS handles authentication, data transformation, validation, and error management, ensuring secure and consistent data exchange."

Pricing

Simple, transparent pricing for Sage 300 + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Sage 300

Integrating Sage 300 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entity Synchronization & Mapping

Accurate and consistent data mapping is foundational to the Sage 300 and TIMS integration. Our iPaaS provides a visual canvas for defining field-level mappings, applying transformation logic, and ensuring data integrity across both ERPs. AI assists in accelerating this complex process.

Customer

Synchronization of customer master data for sales, billing, and accounts receivable consistency.

Sage 300 Fields

CustomerID (Sage unique ID) CustomerName AddressLine1, City, State/Province, Zip/PostalCode, Country ContactName Email Phone TermsCode CreditLimit CustomerType

TIMS Fields

CustomerID (TIMS unique ID) ExternalID (mapped to Sage CustomerID) CompanyName FirstName LastName Email Phone BillingAddress ShippingAddress PaymentTerms

Mapping Notes

Map Sage 300 CustomerID to TIMS ExternalID for cross-referencing. Harmonize address formats. Handle CustomerType mapping to TIMS customer segments. Deduplication rules based on Email/CompanyName are crucial upon creation.

Next Steps

See Sage 300 + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

E-commerce Order-to-Cash Automation

Automate the entire order lifecycle from an eCommerce platform through TIMS and Sage 300, ensuring seamless processing, inventory updates, and financial posting.

Integration Steps:

  1. 0 New sales order placed on eCommerce platform.
  2. 1 iPaaS captures order via webhook/API, creates Sales Order in TIMS.
  3. 2 TIMS allocates inventory; iPaaS updates Sage 300 IC Item quantity.
  4. 3 Fulfillment status from WMS/shipping updates TIMS Sales Order.
  5. 4 iPaaS creates corresponding Sales Order and AR Invoice in Sage 300.
  6. 5 Payment from gateway posts as AR Receipt in TIMS, then GL Entry in Sage 300.
  7. 6 Order status and tracking info synced back to eCommerce.

Business Outcome

Accelerated order fulfillment, real-time inventory accuracy, faster revenue recognition, improved customer satisfaction.

Frequency

Real-time for order creation, near real-time for status updates.

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Financial Accuracy
Synchronize GL entries, invoices, and payments between Sage 300 and TIMS instantly, ensuring accurate, up-to-date financial records for faster closes.
Streamlined Order Management
Automate sales order creation, inventory allocation, and fulfillment status updates across both ERPs, from eCommerce to invoicing.
Optimized Inventory Control
Maintain consistent, real-time inventory levels in both Sage 300 (IC Item) and TIMS (Product/Item), preventing overselling and improving stock visibility.
Enhanced Data Quality & Consistency
Ensure a single source of truth for Customer and Vendor master data with automated deduplication and validation rules, eliminating discrepancies.
Reduced Manual Effort & Errors
Automate repetitive data entry tasks, freeing up staff for strategic activities and significantly reducing human errors across financial and operational workflows.
Accelerated Business Agility
Quickly adapt to new business requirements and integrate additional systems with a flexible, low-code iPaaS, driving innovation and competitive advantage.

Real-time Financial Accuracy

30% Faster Financial Close

📋 What You Get

Synchronize GL entries, invoices, and payments between Sage 300 and TIMS instantly, ensuring accurate, up-to-date financial records for faster closes.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Financial Close, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Sage 300 + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage 300 and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage 300 + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/AR/Customers Manage Sage 300 customer records. Used for syncing customer master data from TIMS or creating new customers from external sources.
GET, POST, PUT /api/OE/SalesOrders Create sales orders in Sage 300 from TIMS or eCommerce, retrieve order status, and update details for fulfillment.
GET, PUT /api/IC/Items Query Sage 300 product information and update inventory levels for real-time stock synchronization with TIMS.
GET, POST, PUT /api/AP/Invoices Create vendor invoices in Sage 300 from TIMS procurement data, retrieve status, and manage AP transactions.
POST /api/GL/JournalEntries Post financial transactions from TIMS or other sub-ledgers into Sage 300's General Ledger.
GET, POST, PUT /api/PO/PurchaseOrders Manage purchase orders in Sage 300, often driven by inventory reorder points or procurement in TIMS.

Transformation Logic

  • Data Type Conversion: Convert strings to integers, dates to ISO 8601 format, etc.
  • Value Mapping: Map picklist values (e.g., Sage 'TermsCode' to TIMS 'PaymentTerms').
  • Concatenation/Splitting: Combine or split fields (e.g., 'FirstName' + 'LastName' to 'ContactName').
  • Conditional Logic: Apply rules based on data values (e.g., if 'CustomerType' is 'Wholesale', apply 'Net 30' terms).
  • Lookup Tables: Translate codes or IDs using internal lookup tables within the iPaaS.
  • AI-Assisted GL Coding: Suggest appropriate General Ledger accounts for transactions based on historical patterns and invoice details.

🛡️ Error Handling

  • API Endpoint Unavailable: Automated retries with backoff.
  • Data Validation Failure: Message quarantined in dead-letter queue, alert sent.
  • Duplicate Record Creation: Deduplication logic prevents, or error handled for review.
  • Authentication Failure: Alert sent, connection re-attempted after credential refresh.
  • Network Latency: Workflow pauses, retries, or queues messages for later processing.
Pricing

Simple, transparent pricing for Sage 300 + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

What is the best way to integrate Sage 300 with TIMS?
The most effective way to integrate Sage 300 and TIMS is through a modern Integration Platform as a Service (iPaaS). An iPaaS provides pre-built connectors, low-code mapping tools, and orchestration capabilities to securely connect both ERPs, leveraging their respective APIs for real-time or near real-time data synchronization and workflow automation.

Low-Code/No-Code FAQs

Can I automate complex workflows involving both Sage 300 and TIMS without custom coding?
Yes, absolutely. Modern iPaaS platforms offer low-code/no-code visual designers that allow you to build sophisticated, multi-step workflows that span Sage 300 and TIMS. You can use drag-and-drop interfaces to define data flows, transformations, and business logic, significantly reducing the need for extensive custom development and empowering business users.

Customization FAQs

How does an iPaaS handle custom fields in Sage 300 and TIMS during integration?
An iPaaS can typically discover and map custom fields in both Sage 300 (e.g., Optional Fields) and TIMS just like standard fields. You would define the mapping rules within the iPaaS to ensure data from one system populates these custom fields correctly in the other, or vice versa, ensuring full data fidelity for your unique business requirements.

AI Integration FAQs

How can AI augment my Sage 300 and TIMS integration workflows?
AI can significantly enhance integration workflows by providing intelligent data validation, anomaly detection in transactions, automated GL account mapping suggestions, smart routing of exceptions, and predictive insights. This reduces manual effort, improves data quality, and makes your Sage 300 and TIMS operations more resilient and efficient, moving beyond simple rule-based automation.

Challenges & Solutions FAQs

What are the common challenges when integrating Sage 300 with TIMS and how are they solved?
Common challenges include synchronizing inventory in real-time, accurately mapping product catalogs and pricing, ensuring consistent customer and vendor master data, and handling bidirectional order/invoice status updates. A robust iPaaS with pre-built Sage 300 and TIMS connectors, coupled with advanced data harmonization and error handling, is key to overcoming these challenges and ensuring seamless operation.

Security & Compliance FAQs

How do I ensure data security and compliance when integrating Sage 300 and TIMS?
Prioritize robust security measures including secure authentication (e.g., OAuth 2.0, service accounts with MFA, token rotation), encrypting all data in transit (TLS 1.2+) and at rest, implementing IP whitelisting, and choosing an iPaaS vendor with strong security certifications (e.g., ISO 27001, SOC 2 Type 2). Regularly audit integration logs and user access to maintain compliance with relevant regulations like GDPR or PCI DSS.

Performance FAQs

What is the typical sync frequency for Sage 300 and TIMS data?
Sync frequency varies by data criticality. For optimal customer experience and to prevent issues like overselling, inventory and sales order updates should be near real-time (every few minutes) or event-driven. Customer/vendor master data can be near real-time. Less critical data, like historical GL entries or large product catalog updates, can be scheduled hourly or daily in batches. The iPaaS allows for flexible configuration.

Financial Reporting FAQs

Can this integration support consolidated financial reporting across both ERPs?
Yes, absolutely. By accurately synchronizing General Ledger entries, AR/AP invoices, and payment data between Sage 300 and TIMS, the iPaaS enables a consolidated view of your financial health. This streamlined data flow facilitates faster financial closes, more accurate reporting, and provides the foundation for advanced business intelligence and analytics across your entire organization.
Implementation Timeline

Go live with Sage 300 + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage 300 and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage 300 + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Sage 300 + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Sage 300 + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.