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Unlock Peak Efficiency: Seamless Sage Intacct BigCommerce Integration

Connect your e-commerce storefront with your financial powerhouse. Automate data flow, eliminate manual errors, and gain real-time visibility into your sales and accounting operations.

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The Challenge

Disconnected Systems Cost You Time and Money

Managing your BigCommerce store and Sage Intacct financials separately creates a chasm of manual tasks, data discrepancies, and delayed reporting. This not only saps productivity but also hinders strategic decision-making and growth.

Integration Diagram
Solution Illustration
The Solution

Your Unified E-commerce & Financial Command Center

Our robust integration solution bridges the gap between BigCommerce and Sage Intacct, creating a single source of truth for your sales, inventory, customer, and financial data. Experience automated workflows and unparalleled accuracy.

  • BigCommerce custom product fields mapped to Sage Intacct custom item fields or dimensions.
  • BigCommerce order custom fields mapped to Sage Intacct sales order custom fields or dimensions.
  • Sage Intacct custom dimensions (e.g., Project, Class, Department, Location) populated from BigCommerce data.
Implementation Timeline

Go live with Sage Intacct + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Intacct and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Intacct + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • BigCommerce custom product fields mapped to Sage Intacct custom item fields or dimensions.
  • BigCommerce order custom fields mapped to Sage Intacct sales order custom fields or dimensions.
  • Sage Intacct custom dimensions (e.g., Project, Class, Department, Location) populated from BigCommerce data.

Robust Integration Architecture: Connecting Your Core Systems

Our integration solution is built on a secure, scalable architecture designed for seamless data exchange between BigCommerce and Sage Intacct. We leverage native APIs and best practices to ensure reliable and efficient data flow.

Data Flow Steps

Event-Driven Integration: Utilize BigCommerce webhooks for real-time order and customer sync.

Master Data Management (MDM): Designate Sage Intacct as the master for inventory and core financial data, and BigCommerce for storefront content.

Batch Processing: For large, non-time-critical data (e.g., daily price updates for thousands of products), use scheduled batch jobs.

Canonical Data Model: Optionally, use a standardized internal data model within the iPaaS to simplify complex many-to-many integrations.

Data Touchpoints

BigCommerce Connector: Securely connects to BigCommerce APIs (REST) and listens for webhooks.
Sage Intacct Connector: Securely connects to Sage Intacct APIs (XML/REST).
Workflow Engine: Orchestrates multi-step integration processes (e.g., Order to Sales Order, Inventory Sync).
Data Mapper & Transformer: Visual interface for field-level mapping, data type conversions, and complex transformations.
Rules Engine: Applies business logic and conditional processing.
Scheduler: Manages timed data synchronization jobs.
Error Handling & Monitoring: Centralized logging, alerting, and dashboard for operational oversight.
Security Layer: Manages API credentials, encryption, and access controls.

"The core architecture consists of BigCommerce (source), the iPaaS (orchestration layer), and Sage Intacct (target ERP). Webhooks from BigCommerce trigger iPaaS workflows. The iPaaS utilizes dedicated connectors for both systems, a data transformation engine, a rules engine, and a monitoring dashboard. Data flows bi-directionally for core entities like inventory and customer, and uni-directionally for order creation."

Pricing

Simple, transparent pricing for Sage Intacct + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Sage Intacct

Integrating Sage Intacct fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mappings

Understanding the core entities and their field-level mappings is crucial for a successful BigCommerce Sage Intacct integration. Our iPaaS provides visual tools and AI assistance to simplify this complex process.

Order

BigCommerce `Order` maps to Sage Intacct `Sales Order`.

Sage Intacct Fields

[field, Customer ID],[type, int],[description, References Sage Intacct Customer.] [field, Item ID],[type, string],[description, References Sage Intacct Item for line items.] [field, Transaction Date],[type, date],[description, Date of order.] [field, Total Amount],[type, decimal],[description, Total order value.] [field, Document Number],[type, string],[description, BigCommerce Order ID.] [field, Location/Department],[type, string],[description, For dimensional reporting.] [field, Ship To Address],[type, object],[description, Shipping details.] [field, Bill To Address],[type, object],[description, Billing details.] [field, Line Item (Product, Quantity, Price, Discount)],[type, array],[description, Details of products purchased.] [field, Sales Order Status],[type, string],[description, Fulfillment status.]

BigCommerce Fields

[field, id],[type, int],[description, BigCommerce Order ID.] [field, customer_id],[type, int],[description, BigCommerce Customer ID.] [field, status],[type, string],[description, Current order status (e.g., 'Awaiting Fulfillment').] [field, totalinctax],[type, decimal],[description, Total order value including tax.] [field, date_created],[type, datetime],[description, Timestamp of order creation.] [field, products],[type, array],[description, Array of line items, including productid, quantity, priceinc_tax.] [field, shipping_addresses],[type, array],[description, Shipping address details.] [field, billing_address],[type, object],[description, Billing address details.] [field, payment_status],[type, string],[description, Payment status (e.g., 'paid').] [field, coupon_discount],[type, decimal],[description, Total discount from coupons.]

Mapping Notes

BigCommerce `id` maps to Sage Intacct `Document Number`. BigCommerce `status` requires conditional mapping to Sage Intacct `Sales Order Status`. Line item details (product, quantity, unit price, discounts) must be carefully mapped to Sage Intacct Sales Order line items, referencing Sage Intacct `Item ID`.

Next Steps

See Sage Intacct + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order-to-Cash Workflow

When a customer places an order on your BigCommerce store, it's automatically created as a sales order or invoice in Sage Intacct, along with customer details and relevant GL accounts.

Integration Steps:

Business Outcome

Frequency

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Data Synchronization
Eliminate manual data entry for orders, customers, products, and inventory. Data flows automatically between BigCommerce and Sage Intacct, ensuring consistency and accuracy.
Real-time Financial Visibility
Access up-to-the-minute sales data, revenue recognition, and cost of goods sold within Sage Intacct, providing a clear financial picture for informed decision-making.
Reduced Operational Costs
Minimize labor costs associated with manual data entry, error correction, and reconciliation. Free up valuable resources to focus on strategic initiatives.
Accelerated Order-to-Cash Cycle
Streamline your entire sales process, from order capture in BigCommerce to invoicing and revenue recognition in Sage Intacct, speeding up cash flow.
Optimized Inventory Management
Maintain accurate inventory levels across both platforms, preventing overselling, improving fulfillment rates, and enhancing customer satisfaction.
Enhanced Data Accuracy & Compliance
Reduce human errors and ensure your financial records are always accurate and compliant, simplifying audits and reporting.
Scalable Growth
Future-proof your operations. The integration scales with your business, handling increased order volumes without compromising data integrity or performance.
✨

Automated Data Synchronization

📋 What You Get

Eliminate manual data entry for orders, customers, products, and inventory. Data flows automatically between BigCommerce and Sage Intacct, ensuring consistency and accuracy.

💼 Business Impact

This benefit directly contributes to improvement in , enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT, DELETE /v3/salesorder Manage sales orders in Sage Intacct, critical for receiving orders from BigCommerce and updating fulfillment status.
GET, POST, PUT, DELETE /v3/customer Manage customer records in Sage Intacct, essential for syncing BigCommerce customer data and creating new accounts for orders.
GET, POST, PUT, DELETE /v3/item Manage item master data and inventory levels in Sage Intacct, used for product catalog sync and inventory updates to BigCommerce.
POST /v3/glbatch Create general ledger journal entries in Sage Intacct for financial reconciliation of BigCommerce payment transactions and revenue.
POST /v3/apisession API authentication and session management for Sage Intacct.

⚡ Transformation Logic

  • Map BigCommerce 'totalinctax' to Sage Intacct 'total_amount' and split into line items, tax, and shipping components.
  • Convert BigCommerce 'status' strings (e.g., 'Awaiting Fulfillment') to Sage Intacct's internal status codes.
  • Concatenate BigCommerce 'firstname' and 'lastname' for Sage Intacct 'contact_name' field.
  • Apply conditional logic to assign Sage Intacct 'GL Account' based on BigCommerce product categories or order types.
  • Format BigCommerce addresses to match Sage Intacct's structured address fields.

🛡️ Error Handling

  • BigCommerce order fails to create in Sage Intacct due to invalid SKU.
  • Inventory update from Sage Intacct fails due to BigCommerce API error.
  • Customer data update causes a duplicate record in Sage Intacct.
  • Payment transaction reconciliation fails due to incorrect GL account mapping.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What data is synchronized between BigCommerce and Sage Intacct?
Our integration typically synchronizes orders (as sales orders or invoices), customer information, product details, inventory levels, shipments, refunds, discounts, taxes, and payment data. The specific data points can be customized to your business needs.
▸ Is the integration real-time or batch?
Our solution supports both real-time (event-driven) synchronization for critical updates like order creation and inventory changes, as well as scheduled batch processing for less time-sensitive data, providing flexibility based on your operational requirements.
▸ How long does the integration process take?
The implementation timeline varies depending on the complexity of your data mapping, customization requirements, and the volume of historical data. Typically, a standard integration can be deployed within 4-8 weeks from discovery to go-live.
▸ Can the integration handle custom fields in BigCommerce or Sage Intacct?
Yes, our integration solution is designed to be flexible and can be configured to map and synchronize custom fields present in both BigCommerce and Sage Intacct, ensuring all your unique data points are captured and transferred accurately.
▸ What happens if there's an error during data synchronization?
Our integration includes robust error handling, logging, and alerting mechanisms. In case of an error, the system will notify administrators, and often attempt to retry the failed transaction. Failed transactions are logged for review and manual intervention if necessary, ensuring no data is lost.
▸ Is my data secure during the integration process?
Absolutely. We prioritize data security by using encrypted connections (HTTPS/SSL), adhering to industry best practices, and leveraging secure API authentication protocols for both BigCommerce and Sage Intacct to protect your sensitive business information.
▸ What kind of support is offered after implementation?
We provide comprehensive post-implementation support, including ongoing monitoring, maintenance, and technical assistance to ensure the smooth operation of your integration. Support packages can be tailored to your specific needs.
▸ Who is this integration best suited for?
This integration is ideal for e-commerce businesses of all sizes that use BigCommerce as their storefront and Sage Intacct for their financial management, especially those experiencing rapid growth, high order volumes, or a need for greater automation and financial accuracy.
Pricing

Simple, transparent pricing for Sage Intacct + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Sage Intacct + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo