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Connect™

Unify Your Digital & Financial Worlds: Sage Intacct & Kentico Integration

Automate eCommerce order processing, synchronize inventory, and centralize customer data for unparalleled efficiency and a superior customer journey.

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The Challenge

The Disconnect: Why Separate Systems Hurt Your Business

Without a robust integration, your Kentico eCommerce platform and Sage Intacct ERP operate in silos, leading to a cascade of operational inefficiencies, costly errors, and frustrated customers. Manual data transfer becomes a bottleneck, hindering growth and profitability.

  • Manual order entry from Kentico to Sage Intacct is time-consuming and error-prone.
  • Outdated inventory levels in Kentico lead to overselling and customer dissatisfaction.
  • Lack of real-time financial visibility into eCommerce sales performance.
  • Disjointed customer data prevents personalized marketing and service.
  • Complex refund and return processes require significant manual intervention.
  • Inconsistent product information across systems causes confusion and support tickets.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Seamless Sage Intacct & Kentico Integration

Our iPaaS-driven integration solution bridges the gap between your Kentico Digital Experience Platform (DXP) and Sage Intacct ERP. By automating data flows and business processes, we create a truly connected enterprise, enabling real-time operations, accurate financial reporting, and an enhanced customer experience.

  • Automated Order-to-Cash Workflow: From Kentico checkout to Sage Intacct sales order, fulfillment, and invoicing.
  • Real-time Inventory Synchronization: Keep Kentico stock levels perfectly aligned with Sage Intacct.
  • Unified Customer Master: Synchronize customer profiles and purchase history across both platforms.
  • Product Data Harmony: Ensure consistent product information, pricing, and attributes.
  • Automated Financial Reconciliation: Streamline payment and refund processing.
Implementation Timeline

Go live with Sage Intacct + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Intacct and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Intacct + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automated Order-to-Cash Workflow: From Kentico checkout to Sage Intacct sales order, fulfillment, and invoicing.
  • Real-time Inventory Synchronization: Keep Kentico stock levels perfectly aligned with Sage Intacct.
  • Unified Customer Master: Synchronize customer profiles and purchase history across both platforms.
  • Product Data Harmony: Ensure consistent product information, pricing, and attributes.
  • Automated Financial Reconciliation: Streamline payment and refund processing.
  • Marketing Automation Integration: Qualify and sync leads from Kentico to your CRM/MAP via Sage Intacct.

Technical Integration Overview: Bridging Kentico and Sage Intacct

Our integration framework leverages a robust iPaaS to provide a flexible, scalable, and secure connection between Kentico DXP and Sage Intacct ERP. This API-first, event-driven architecture ensures optimal performance and data integrity.

Data Flow Steps

Connectors: Utilize pre-built, optimized connectors for Sage Intacct and Kentico within the iPaaS.

Authentication: Securely configure API keys (Kentico) and user credentials/XML Gateway authentication (Sage Intacct).

Event Listeners/Webhooks: Set up Kentico webhooks for real-time triggers (e.g., new order, customer update). For Sage Intacct, use polling or direct API calls.

Data Mapping & Transformation: Visually map fields between systems and apply complex business logic, data cleansing, and enrichment.

Workflow Orchestration: Design multi-step, conditional workflows to manage data flow and process automation.

Error Handling & Monitoring: Implement intelligent retry mechanisms, dead-letter queues, and centralized dashboards for real-time visibility.

Deployment: Promote tested integrations from Dev/QA to Production environments with version control.

Data Touchpoints

Kentico: Orders, Products, Customers, Inventory, Payment Transactions, Marketing Contacts
Sage Intacct: Sales Orders, Customers, Items, Inventory, General Ledger, Accounts Receivable

"A central iPaaS platform sits between Kentico DXP and Sage Intacct. Kentico triggers (webhooks for Orders, Customers) flow into the iPaaS. The iPaaS then transforms and routes data to Sage Intacct via its API (e.g., creating Sales Orders, updating Items). Conversely, Sage Intacct updates (e.g., Inventory levels) can be polled by the iPaaS or pushed via custom methods, which then transforms and updates Kentico via its APIs (e.g., Product updates). All data flows are monitored and logged within the iPaaS."

Pricing

Simple, transparent pricing for Sage Intacct + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Sage Intacct

Integrating Sage Intacct fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Data Entities & Field-Level Mappings

Harmonizing data schemas is paramount for a successful integration. Our iPaaS provides granular control over mapping critical entities, ensuring data consistency and integrity between Kentico and Sage Intacct.

Product

Represents an item available for sale in Kentico's eCommerce module, including its attributes, pricing, and inventory. In Sage Intacct, this maps to an 'Item' or 'Inventory Item'.

Sage Intacct Fields

ItemID ItemName Description UnitPrice Cost InventoryQuantity UOM ItemType IsActive

Kentico Fields

SKU ProductName Price Stock ProductDescription Category IsPublished Weight TaxClass

Mapping Notes

Ensure consistent SKU mapping. Handle Kentico's product variants as distinct SKUs or configurable attributes mapped to Sage Intacct's item structure. Price lists in Kentico may need to sync to Sage Intacct's price levels.

Next Steps

See Sage Intacct + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

New eCommerce Order Processing

Automate the entire order lifecycle from Kentico eCommerce to Sage Intacct. When a customer places an order, the integration instantly creates a sales order in Sage Intacct, deducts inventory, and initiates fulfillment.

Integration Steps:

  1. 0 Customer completes purchase in Kentico.
  2. 1 Kentico triggers a webhook with new order data.
  3. 2 iPaaS captures order, transforms data for Sage Intacct.
  4. 3 Sales Order is created in Sage Intacct, updating GL and inventory.
  5. 4 Order status (e.g., 'Processing', 'Shipped') is updated back to Kentico.

Business Outcome

Reduced manual effort, accelerated order fulfillment, accurate inventory, improved cash flow.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Automate manual data entry between Kentico and Sage Intacct, freeing up staff to focus on strategic tasks instead of reconciliation.
Enhance Data Accuracy
Eliminate human errors with automated data transfers, ensuring consistent and reliable information across your eCommerce and ERP systems.
Accelerate Order Fulfillment
Process eCommerce orders in real-time, from Kentico to Sage Intacct, leading to faster fulfillment, shipping, and happier customers.
Improve Inventory Management
Maintain accurate, real-time inventory levels in Kentico by synchronizing with Sage Intacct, preventing overselling and stockouts.
Gain Financial Clarity
Achieve a unified view of your eCommerce revenues, costs, and customer data directly within Sage Intacct for precise financial reporting.
Elevate Customer Experience
Provide customers with accurate order statuses, product availability, and personalized interactions based on synchronized profiles.
✨

Boost Operational Efficiency

70% Reduction in Manual Data Entry

📋 What You Get

Automate manual data entry between Kentico and Sage Intacct, freeing up staff to focus on strategic tasks instead of reconciliation.

💼 Business Impact

This benefit directly contributes to 70% improvement in Reduction in Manual Data Entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Sage Intacct + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Intacct and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Intacct + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST (XML) /xmlgw.phtml Primary Sage Intacct XML Gateway for all CRUD operations on financial objects (Sales Orders, Customers, Items, Journal Entries, etc.)
POST (XML) /api/v3.0/read Read specific data from Sage Intacct via the XML Gateway
POST (XML) /api/v3.0/create Create new records (e.g., Sales Order, Customer) in Sage Intacct
POST (XML) /api/v3.0/update Update existing records (e.g., Item quantity, Customer details) in Sage Intacct

⚡ Transformation Logic

  • Currency Conversion: Automatically convert currency if Kentico and Sage Intacct operate with different base currencies.
  • Tax Calculation: Apply region-specific tax rules or map Kentico tax components to Sage Intacct's tax schedules.
  • GL Account Assignment: Dynamically assign Sage Intacct General Ledger accounts based on Kentico product categories or customer types.
  • Address Standardization: Cleanse and standardize shipping and billing addresses to ensure deliverability and accurate reporting.
  • Data Enrichment: Add default values or derive new fields in Sage Intacct based on Kentico data (e.g., adding a 'Source' field for eCommerce orders).

🛡️ Error Handling

  • Sage Intacct API temporarily unavailable: Triggers exponential backoff retries.
  • Invalid product SKU from Kentico: Logs error, routes to DLQ for correction, alerts team.
  • Duplicate customer record detected: Applies configured conflict resolution (e.g., update existing, merge).
  • Payment gateway error: Notifies relevant teams for manual review and reconciliation.
Pricing

Simple, transparent pricing for Sage Intacct + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Benefits FAQs

▸ What are the primary benefits of integrating Sage Intacct with Kentico?
The primary benefits include automated order processing, real-time inventory synchronization, unified customer data, accurate financial reporting, reduced manual errors, and an enhanced overall customer experience.

Workflows FAQs

▸ How does the integration handle new eCommerce orders from Kentico?
When a new order is placed in Kentico, a webhook triggers an iPaaS workflow. The iPaaS extracts order details, transforms them into Sage Intacct's Sales Order schema, and creates a new sales order, simultaneously deducting inventory in Sage Intacct.
▸ How does the integration ensure real-time inventory accuracy?
Inventory updates originating from Sage Intacct (e.g., receipts, shipments) trigger near real-time synchronization via the iPaaS. These updates are pushed to Kentico's product inventory, ensuring customers see accurate stock levels.

Customization FAQs

▸ Can custom fields in Kentico and Sage Intacct be synchronized?
Yes, our iPaaS solution fully supports the mapping and synchronization of custom fields in both Kentico and Sage Intacct. The visual mapping interface allows you to configure these without writing code.

Technology FAQs

▸ What role does AI play in this integration?
AI enhances the integration through features like auto-suggested field mappings, anomaly detection for fraud or data inconsistencies, predictive error resolution, and intelligent data validation, leading to higher data quality and operational efficiency.

Security & Compliance FAQs

▸ Is the integration secure and compliant with regulations like GDPR and PCI DSS?
Absolutely. The integration adheres to enterprise-grade security standards, including TLS 1.2+ encryption for data in transit, secure credential management, role-based access control, and comprehensive audit trails. It is designed to support compliance with GDPR, CCPA, and PCI DSS requirements.

Error Handling FAQs

▸ What happens if an integration workflow fails?
The iPaaS implements robust error handling. Transient errors trigger intelligent retries with exponential backoff. Persistent failures are logged, generate immediate alerts to relevant teams, and are routed to a dead-letter queue for manual review and reprocessing, ensuring no data is lost.

Scalability FAQs

▸ Can this integration support multiple Kentico sites or Sage Intacct entities?
Yes, the iPaaS architecture is designed for scalability and multi-entity support. You can configure workflows to integrate multiple Kentico sites with a single Sage Intacct instance, or even connect different Kentico sites to specific Sage Intacct entities or locations, depending on your business structure.
Implementation Timeline

Go live with Sage Intacct + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Intacct and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Intacct + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Sage Intacct + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Sage Intacct + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo