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Unlock Seamless Payments: Sage Pay (Opayo) & Magento Integration

Automate your eCommerce payment lifecycle from order to reconciliation with a powerful, secure, and AI-enhanced integration.

The Challenge

The Challenges of Disconnected Payments in Magento eCommerce

Managing payments, refunds, and financial reconciliation between your Magento store and Sage Pay (Opayo) manually is a time-consuming, error-prone, and resource-intensive process. Without a robust integration, businesses face significant operational bottlenecks and financial risks.

  • Manual data entry leading to errors and delays in order processing and financial records.
  • Discrepancies between payment gateway reports and Magento order statuses, complicating reconciliation.
  • Slow and inefficient refund processes, impacting customer satisfaction.
  • Lack of real-time visibility into payment statuses and potential fraud indicators.
  • Increased PCI DSS compliance burden due to handling sensitive cardholder data.
  • Difficulty in tracking multi-channel payments and consolidating financial data.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Sage Pay (Opayo) & Magento via iPaaS

Our iPaaS-driven integration solution bridges the gap between Magento's robust eCommerce capabilities and Sage Pay's (Opayo's) secure payment processing. By orchestrating data flows in real-time, we automate critical payment workflows, enhance security, and provide unparalleled visibility, all within a low-code, AI-augmented environment.

  • Real-time Payment Transaction Synchronization (Auth, Capture, Void, Refund)
  • Automated Magento Order Status Updates based on Opayo Payment Status
  • Bi-directional Customer Data Synchronization (for billing/shipping)
  • Secure Payment Tokenization for One-Click Checkout and Subscriptions
  • Automated Daily Settlement Report Reconciliation with ERP/Accounting
Implementation Timeline

Go live with Sage Pay + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Pay and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Pay + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Payment Transaction Synchronization (Auth, Capture, Void, Refund)
  • Automated Magento Order Status Updates based on Opayo Payment Status
  • Bi-directional Customer Data Synchronization (for billing/shipping)
  • Secure Payment Tokenization for One-Click Checkout and Subscriptions
  • Automated Daily Settlement Report Reconciliation with ERP/Accounting
  • AI-Augmented Fraud Detection and Alerting
  • Streamlined Refund and Credit Memo Creation

Technical Integration Details: Sage Pay (Opayo) & Magento

This integration leverages a modern iPaaS platform to establish robust, secure, and scalable data flows between Magento's eCommerce platform and Sage Pay's (Opayo's) payment gateway. It focuses on event-driven communication and API-first principles.

Data Flow Steps

1. Initial Setup & Authentication: Configure API keys/OAuth tokens for Opayo and integration tokens for Magento within the iPaaS credential vault. Set up IP whitelisting.

2. Webhook Configuration: Register Opayo webhooks (e.g., for transaction status updates, refunds) and Magento webhooks (e.g., for new orders, customer updates) with the iPaaS.

3. Data Model Harmonization: Define a canonical data model for common entities like 'Order', 'Payment Transaction', and 'Customer' within the iPaaS.

4. Workflow Design (Low-Code): Use the iPaaS's visual builder to design workflows for order-to-payment, refund processing, reconciliation, and fraud detection.

5. Mapping & Transformation: Map fields between Magento and Opayo schemas using the iPaaS's visual mapping canvas. Implement transformation logic (e.g., status mapping, currency conversion).

6. Error Handling & Monitoring: Configure retry mechanisms, dead-letter queues, and real-time alerts for critical failures. Set up dashboards for operational visibility.

7. Deployment & Governance: Promote tested workflows from Dev to QA to Production environments using CI/CD pipelines, ensuring version control and rollback capabilities.

Data Touchpoints

Magento: Order, Customer, Payment Transaction, Invoice, Credit Memo, Shipment
Sage Pay (Opayo): Payment Transaction, Refund, Settlement Batch, Fraud Indicator, Payment Token

"The central iPaaS acts as the orchestrator. Magento initiates orders, sending payment requests to Opayo. Opayo processes payments and sends real-time status updates (webhooks) back to the iPaaS. The iPaaS then updates Magento, triggers fulfillment, and pushes reconciled financial data to ERP. Refunds follow a similar event-driven path from Magento via iPaaS to Opayo."

Pricing

Simple, transparent pricing for Sage Pay + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Sage Pay

Integrating Sage Pay fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mappings

Understanding how core entities flow and map between Magento and Sage Pay (Opayo) is critical for a successful integration. Our iPaaS provides visual tools for precise field-level mapping and transformation.

Order

The customer's purchase request in Magento, linked directly to payment processing in Opayo.

Sage Pay Fields

`vendorTxCode` (Opayo's internal reference, often mapped to Magento's `increment_id`) `amount` `currency` `customerEmail` `billingAddress` `shippingAddress` `status`

Magento Fields

`order_id` (Magento's internal ID) `increment_id` (Magento's public order ID) `customer_id` `status` `grand_total` `billing_address` `shipping_address` `payment.method` `payment.lasttransid`

Mapping Notes

Magento's `incrementid` is typically passed to Opayo as `vendorTxCode` for traceability. Opayo's transaction `status` needs careful mapping to Magento's `orderStatus` (e.g., 'OK' to 'processing', 'PENDING' to 'pendingpayment').

Next Steps

See Sage Pay + Magento integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time eCommerce Order-to-Payment Workflow

When a customer places an order in Magento, the integration automatically processes the payment through Sage Pay (Opayo), captures funds, and updates the Magento order status in real-time. This ensures immediate order fulfillment initiation.

Integration Steps:

  1. 0 Customer places Order (Magento `Order` entity).
  2. 1 Magento initiates Payment Transaction via Opayo API (`/api/v3/transactions` POST).
  3. 2 Opayo processes payment (authorization/capture).
  4. 3 Opayo sends webhook with `Payment Transaction` status to iPaaS.
  5. 4 iPaaS updates Magento `Order` status (e.g., 'processing') and creates `Payment Transaction` record in Magento via API (`/rest/V1/orders` PUT).
  6. 5 Magento triggers fulfillment workflow.

Business Outcome

Accelerated order processing, reduced manual intervention, real-time inventory updates, and improved customer satisfaction.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order-to-Cash Cycle
Automate payment processing and reconciliation, drastically reducing the time from customer order to cash in hand.
Enhanced Financial Accuracy
Eliminate manual data entry and reconciliation errors, ensuring your financial records are always precise and up-to-date.
Superior Customer Experience
Streamline payment options, accelerate refunds, and enable secure one-click checkouts, boosting customer satisfaction and loyalty.
Robust Fraud Prevention
Leverage Opayo's fraud tools augmented by AI-driven anomaly detection to minimize fraudulent transactions and chargebacks.
Simplified PCI DSS Compliance
Utilize Opayo's tokenization and hosted payment pages to significantly reduce your PCI scope and compliance burden.
Operational Efficiency & Scalability
Automate repetitive tasks, free up staff, and scale your payment processing to meet growing eCommerce demands without increasing headcount.

Accelerated Order-to-Cash Cycle

30% Faster Processing

📋 What You Get

Automate payment processing and reconciliation, drastically reducing the time from customer order to cash in hand.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Sage Pay + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Pay and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Pay + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v3/transactions Initiate new payment authorizations and captures from Magento.
POST /api/v3/transactions/{transactionId}/refunds Process refunds for Magento orders.
GET /api/v3/transactions/{transactionId} Retrieve detailed transaction status for Magento order updates or auditing.
POST /api/v3/tokens Create payment tokens for recurring Magento payments or card-on-file.

Transformation Logic

  • Status Mapping: Standardize Opayo `status` values (e.g., 'OK', 'NOTAUTHED') to Magento `orderStatus` values (e.g., 'processing', 'payment_review').
  • Address Harmonization: Convert Magento's structured `street[]` array into Opayo's single-line address fields, or vice-versa, ensuring consistency.
  • Currency Conversion: If multiple currencies are supported, apply real-time or batch currency conversion rates during financial data synchronization.
  • Payment Method Mapping: Map Opayo `cardType` (e.g., 'VISA', 'MC') to Magento's `payment.cc_type`.
  • Transaction ID Reconciliation: Ensure `vendorTxCode` (Opayo) and `increment_id` (Magento) are consistently used for cross-referencing.

🛡️ Error Handling

  • Opayo payment processing failure (e.g., card declined).
  • Magento API unreachable or returning errors.
  • Data validation failures (e.g., invalid address, missing required fields).
  • Network interruptions between systems or iPaaS.
  • API rate limit exceeded on either Opayo or Magento.
Pricing

Simple, transparent pricing for Sage Pay + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

What is Sage Pay and how does it relate to Opayo by Elavon?
Sage Pay was a prominent payment gateway acquired by Elavon in 2020 and rebranded as Opayo. When we refer to Sage Pay integration, we are discussing integration with Opayo by Elavon, which continues to provide secure and reliable payment processing services.

iPaaS Benefits FAQs

Why should I integrate Sage Pay (Opayo) with Magento using an iPaaS platform?
An iPaaS centralizes your integration efforts, provides a single dashboard for monitoring, enables low-code/no-code automation, ensures real-time data harmonization across Magento and Opayo, and allows for sophisticated workflow orchestration. This reduces manual effort, improves data accuracy, and enhances scalability for your eCommerce operations.

Workflows FAQs

Can I automate payment reconciliation between Opayo and my Magento orders?
Absolutely. Our iPaaS solution can automatically download Opayo's daily settlement reports, parse the transaction data, and match it against orders and payments recorded in Magento. Discrepancies can be flagged for review or automatically adjusted, significantly speeding up your financial close process and reducing manual errors.

Security & Compliance FAQs

How do you ensure security and PCI DSS compliance for Magento and Opayo integrations?
Security is paramount. We leverage Opayo's PCI DSS Level 1 compliant hosted payment pages or tokenization services, ensuring sensitive cardholder data never touches your Magento system or the iPaaS directly. All data in transit is encrypted, API access uses least privilege, and credentials are securely stored in a secrets manager.

Technical FAQs

What kind of APIs do Sage Pay (Opayo) and Magento offer for integration?
Opayo provides a comprehensive set of RESTful APIs for processing payments, managing transactions (authorizations, captures, refunds), creating payment tokens, and accessing reporting data. Magento offers robust REST and SOAP APIs for order management, product catalog, customer data, inventory, and shipment updates. Our iPaaS utilizes these APIs and webhooks for optimal integration.

AI Capabilities FAQs

How can AI enhance my Sage Pay (Opayo) and Magento integrations?
AI augments integrations by providing intelligent fraud detection (identifying suspicious transaction patterns), automated mapping suggestions in your iPaaS, predictive analytics for cash flow, and smart routing of payment exceptions. This leads to higher data quality, reduced manual intervention, and proactive risk management for your Magento store.

Challenges & Solutions FAQs

What are the common challenges when integrating Sage Pay (Opayo) with Magento, and how are they addressed?
Common challenges include ensuring real-time data synchronization, accurate mapping of transaction statuses and financial codes, managing refunds and chargebacks consistently, and handling high transaction volumes without performance bottlenecks. Our modern iPaaS addresses these through event-driven architecture, robust data mapping, comprehensive error handling, and scalable infrastructure.
Implementation Timeline

Go live with Sage Pay + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Pay and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Pay + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Sage Pay + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Sage Pay + Magento integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.