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Seamless Shopify Payments with Sage Pay (Opayo) Integration

Automate order-to-cash, refunds, and reconciliation. Enhance security and efficiency across your entire eCommerce ecosystem.

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The Challenge

The Challenges of Disconnected Shopify & Sage Pay (Opayo) Operations

Without a robust integration, managing payments between your thriving Shopify store and Sage Pay (Opayo) can lead to significant operational bottlenecks, financial discrepancies, and increased fraud risk. These manual gaps hinder growth and drain valuable resources.

  • Manual reconciliation of payments and settlements.
  • Delayed order fulfillment due to payment status lag.
  • Inconsistent customer data across platforms.
  • Inefficient refund and chargeback processing.
  • Increased risk of payment fraud and errors.
  • Compliance complexities (PCI DSS) with sensitive payment data.
  • Lack of real-time visibility into financial performance.
Integration Diagram
Solution Illustration
The Solution

Your Unified Shopify & Sage Pay (Opayo) Integration Solution

Our AI-powered iPaaS provides a comprehensive, low-code solution to connect Shopify and Sage Pay (Opayo), creating a single, automated payment ecosystem. We eliminate manual efforts, enhance data accuracy, and fortify your security posture, allowing you to focus on growing your eCommerce business.

  • Real-time Order-to-Cash Automation
  • Automated Refund & Chargeback Management
  • Daily Settlement Reconciliation
  • Secure Payment Tokenization
  • AI-Augmented Fraud Detection
Implementation Timeline

Go live with Sage Pay + Shopify in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Pay and Shopify, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Pay + Shopify deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order-to-Cash Automation
  • Automated Refund & Chargeback Management
  • Daily Settlement Reconciliation
  • Secure Payment Tokenization
  • AI-Augmented Fraud Detection
  • Customer Data Synchronization
  • Multi-Channel Payment Synchronization

Shopify & Sage Pay (Opayo) Integration Details

Our iPaaS provides a robust, secure, and scalable framework for connecting Shopify and Sage Pay (Opayo). Leveraging native APIs, webhooks, and advanced data transformation capabilities, we ensure your payment ecosystem is fully automated and optimized.

Data Flow Steps

Connect Shopify: Utilize our pre-built connector to establish a secure OAuth 2.0 connection to your Shopify store, configuring necessary API scopes.

Connect Sage Pay (Opayo): Establish a secure connection to your Opayo merchant account using API keys and IP whitelisting.

Design Workflows: Use the low-code visual designer to build event-driven workflows for order processing, payments, refunds, and reconciliation.

Map Data: Visually map fields between Shopify entities (Orders, Customers) and Opayo entities (Payment Transactions, Refunds), with AI-assisted mapping.

Configure Business Rules: Define custom logic for fraud checks, payment routing, and exception handling using the built-in rules engine.

Test & Deploy: Validate your integration flows in a sandbox environment and deploy to production with version control and automated pipelines.

Monitor & Optimize: Continuously monitor integration health, performance, and data quality from a centralized dashboard.

Data Touchpoints

Shopify Order <-> Opayo Payment Transaction
Shopify Customer <-> Opayo Customer (for tokenization/fraud)
Shopify Refund <-> Opayo Refund
Opayo Settlement Batch <-> ERP/Accounting Records
Shopify Fulfillment <-> Opayo Transaction Status (indirectly via order status)

"The integration architecture centers around the iPaaS as the intelligent orchestration layer. Shopify (via webhooks for order creation, refunds) sends data to the iPaaS. The iPaaS then interacts with Sage Pay (Opayo) APIs for payment authorization/capture/refunds. Opayo responds with transaction statuses. The iPaaS then updates Shopify (order financial status, fulfillment status) and potentially pushes data to an ERP (Sales Order, Credit Memo, Payment Reconciliation). AI models are embedded within the iPaaS to augment fraud detection and data validation."

Pricing

Simple, transparent pricing for Sage Pay + Shopify.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Sage Pay

Integrating Sage Pay fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping

Our iPaaS provides granular control over entity synchronization between Shopify and Sage Pay (Opayo), ensuring data integrity and consistency across your entire business landscape. AI-assisted mapping accelerates configuration and reduces errors.

Order

The central record of a customer's purchase in Shopify, which triggers payment processing via Opayo. This entity is crucial for end-to-end order-to-cash workflows.

Sage Pay Fields

`orderId` (often passed as `vendorTxCode` to Opayo) `orderTotal` `currency` `customerEmail` `billingAddress` `shippingAddress` `orderStatus` (updated from Opayo payment status)

Shopify Fields

`id` (Shopify Order ID) `order_number` `total_price` `financial_status` (e.g., 'pending', 'paid', 'refunded') `customer` (nested object) `billing_address` `shipping_address` `created_at` `tags` (for fraud, internal status)

Mapping Notes

Shopify's `order.id` is typically mapped to Opayo's `vendorTxCode` for traceability. Shopify `totalprice` maps to Opayo `amount`. `financialstatus` in Shopify is updated based on Opayo's transaction `status`.

Next Steps

See Sage Pay + Shopify integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time eCommerce Order-to-Cash Automation

When a customer places an order on your Shopify store, the integration automatically processes the payment via Sage Pay (Opayo), updates the order status in Shopify, and pushes the complete order data to your ERP for fulfillment and accounting, all in real-time.

Integration Steps:

  1. 0 Customer checks out on Shopify.
  2. 1 Shopify `orders/create` webhook triggers iPaaS workflow.
  3. 2 iPaaS sends payment authorization/capture request to Opayo.
  4. 3 Opayo processes payment and returns status.
  5. 4 iPaaS updates Shopify `financial_status` to 'paid'.
  6. 5 iPaaS creates Sales Order in ERP, linking Opayo transaction ID.
  7. 6 ERP initiates fulfillment process (inventory allocation, shipment).

Business Outcome

Accelerated order fulfillment, improved cash flow, reduced manual data entry, and real-time inventory accuracy.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Order-to-Cash Cycle
Automate the entire order lifecycle from Shopify checkout through Opayo payment processing, ensuring instant payment capture and streamlined order fulfillment.
Automated Financial Reconciliation
Eliminate manual data entry by automatically syncing Opayo settlement reports with your ERP, reducing errors and accelerating your financial close.
Enhanced Fraud Prevention with AI
Leverage AI-driven anomaly detection to identify and flag suspicious Shopify transactions processed via Opayo in real-time, minimizing financial risk.
PCI DSS Compliance & Security
Utilize Opayo's tokenization and hosted payment pages via iPaaS to minimize your PCI scope and ensure secure handling of sensitive cardholder data.
Streamlined Refund & Chargeback Management
Automate refund processing initiated from Shopify or your ERP through Opayo, ensuring accurate financial reversals and unified record-keeping.
Scalable eCommerce Operations
Support increasing transaction volumes and business growth without performance bottlenecks, ensuring your payment infrastructure scales with your Shopify store.
Unified Customer Payment History
Synchronize payment transaction details from Opayo back to Shopify and your CRM, providing a complete view of customer interactions and purchase history.
✨

Real-time Order-to-Cash Cycle

30% Faster Order Processing

📋 What You Get

Automate the entire order lifecycle from Shopify checkout through Opayo payment processing, ensuring instant payment capture and streamlined order fulfillment.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Sage Pay + Shopify in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Pay and Shopify, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Pay + Shopify deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v3/transactions Initiate new payment transactions (authorization, capture, sale) for Shopify orders.
POST /api/v3/transactions/{transactionId}/refunds Process refunds for Shopify orders.
GET /api/v3/transactions/{transactionId} Retrieve detailed transaction status for Shopify orders.
POST /api/v3/tokens Create payment tokens for recurring Shopify payments or card-on-file.

⚡ Transformation Logic

  • Currency Conversion: Automatically convert `total_price` between Shopify and Opayo if different base currencies are used (e.g., GBP to EUR).
  • Status Mapping: Map Opayo's detailed transaction statuses (e.g., 'OK', 'PENDING', 'NOTAUTHD', 'REJECTED') to Shopify's `financial_status` (e.g., 'paid', 'pending', 'voided', 'refunded').
  • Address Harmonization: Standardize billing and shipping address formats for consistency across Opayo, Shopify, and any connected ERP/CRM.
  • ID Cross-referencing: Embed Opayo `transactionId` into Shopify order metafields and Shopify `order.id` into Opayo `vendorTxCode` for seamless lookup.
  • Refund Line Item Aggregation: Sum individual `lineitemrefunds` from Shopify to determine the total `amount` for Opayo refund requests.

🛡️ Error Handling

  • Opayo Payment Declined: iPaaS updates Shopify order to 'Payment Failed', notifies customer, and logs for review.
  • Shopify Webhook Failure: iPaaS implements retry logic, and if persistent, routes the event to a dead-letter queue for manual investigation.
  • Data Transformation Error: iPaaS logs the error, flags the message, and can use AI to suggest a corrected mapping or transform the data.
  • Duplicate Transaction: iPaaS identifies duplicate `vendorTxCode` and prevents re-processing, alerting the operations team.
  • API Rate Limit Exceeded: iPaaS automatically queues requests and applies exponential backoff, preventing service interruption.
Pricing

Simple, transparent pricing for Sage Pay + Shopify.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is Sage Pay and how does it relate to Opayo by Elavon?
Sage Pay was a leading UK payment gateway acquired by Elavon in 2020 and rebranded as Opayo. It provides secure payment processing, now backed by Elavon's global infrastructure. When we refer to Sage Pay integration, we're discussing integration with Opayo by Elavon.

Integration Benefits FAQs

▸ Why should I integrate Shopify and Sage Pay (Opayo) with an iPaaS?
An iPaaS centralizes all integration efforts, providing a single platform for real-time order-to-cash, automated refunds, and reconciliation. It offers low-code/no-code automation, AI-driven insights, robust error handling, and ensures data consistency and PCI DSS compliance across both Shopify and Opayo.

Workflows FAQs

▸ Can I automate payment reconciliation with Sage Pay (Opayo) and my ERP using this integration?
Absolutely. Our iPaaS can automatically download Opayo's daily settlement reports, parse the data, and match it against Shopify transactions and your ERP records. Discrepancies are flagged for review, significantly speeding up your financial close and reducing manual errors.

Security FAQs

▸ Is the Shopify and Sage Pay (Opayo) integration PCI DSS compliant?
Yes, Opayo is a PCI DSS Level 1 compliant service provider. Our integration solution leverages Opayo's hosted payment pages and tokenization services, ensuring sensitive cardholder data never touches your systems directly, thereby minimizing your own PCI scope and maintaining compliance.

AI Capabilities FAQs

▸ How does AI enhance my Shopify and Sage Pay (Opayo) integrations?
AI augments integrations by providing intelligent fraud detection for Shopify orders processed via Opayo, suggesting optimal data mappings, automating exception handling, and offering predictive insights for cash flow and reconciliation. This leads to higher data quality, reduced manual effort, and proactive risk management.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Shopify and Sage Pay (Opayo), and how does your solution address them?
Common challenges include real-time data synchronization, accurate mapping of transaction statuses, managing refunds/chargebacks consistently, and handling high transaction volumes. Our iPaaS addresses these with event-driven architecture, robust data mapping, automated workflows, and scalable infrastructure, ensuring data integrity and performance.

Low-Code FAQs

▸ Can I use low-code/no-code to customize my Shopify-Opayo integration workflows?
Yes, our low-code/no-code platform empowers business users to design, modify, and manage complex workflows for tasks like payment routing, refund processing, or fraud review without extensive coding. This accelerates development, reduces IT backlog, and makes operations more agile.

Error Handling FAQs

▸ How do you handle errors and failed transactions in the Shopify-Opayo integration?
We implement a robust, multi-tiered error handling strategy including automated retry mechanisms with exponential backoff for transient failures, centralized logging for all errors, automated alerts for critical issues, and a dead-letter queue for manual investigation and reprocessing of persistent failures. AI can also assist in auto-resolving common errors.
Implementation Timeline

Go live with Sage Pay + Shopify in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Pay and Shopify, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Pay + Shopify deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Sage Pay + Shopify.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Sage Pay + Shopify integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo