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Unify Your eCommerce & ERP: SAP Business ByDesign + BigCommerce Integration

Automate order-to-cash, synchronize inventory, and create a 360-degree customer view with a powerful, AI-enhanced iPaaS solution.

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The Challenge

Disconnected Systems: The Hidden Costs of Manual eCommerce Operations

Operating SAP Business ByDesign and BigCommerce as siloed systems introduces significant inefficiencies, increases operational costs, and hinders business growth. Manual data transfer is error-prone, time-consuming, and prevents a real-time understanding of your business.

  • Manual order entry from BigCommerce into SAP ByDesign is slow and introduces transcription errors.
  • Inaccurate inventory levels on BigCommerce lead to overselling, backorders, and frustrated customers.
  • Delays in order processing and fulfillment due to disconnected systems impact customer satisfaction and loyalty.
  • Lack of a unified customer view across sales and finance complicates marketing efforts and customer service.
  • Discrepancies in product data, pricing, and promotions between systems cause operational headaches.
  • Time-consuming financial reconciliation due to fragmented payment data.
Integration Diagram
Solution Illustration
The Solution

Seamless Connectivity: Your SAP Business ByDesign & BigCommerce Integration Solution

Our iPaaS-driven integration solution bridges the gap between SAP Business ByDesign and BigCommerce, creating a fully automated, real-time data flow that transforms your eCommerce operations. By centralizing integration logic and leveraging advanced capabilities, we empower your business to operate with unparalleled efficiency and accuracy.

  • Pre-built Connectors for SAP ByDesign & BigCommerce
  • Visual Drag-and-Drop Workflow Builder
  • Real-time Event-Driven Data Synchronization
  • Robust Data Mapping & Transformation Engine
  • Centralized Monitoring & Error Handling
Implementation Timeline

Go live with SAP Business ByDesign + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business ByDesign and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business ByDesign + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors for SAP ByDesign & BigCommerce
  • Visual Drag-and-Drop Workflow Builder
  • Real-time Event-Driven Data Synchronization
  • Robust Data Mapping & Transformation Engine
  • Centralized Monitoring & Error Handling
  • AI-Powered Data Validation & Anomaly Detection
  • Scalable & Secure Cloud-Native Architecture

Technical Integration Overview: Connecting SAP ByDesign & BigCommerce

The integration between SAP Business ByDesign and BigCommerce is orchestrated via a robust iPaaS, establishing a resilient and scalable data pipeline. This section details the technical approach, data flow mechanisms, and connectivity prerequisites.

Data Flow Steps

System Connection: Establish secure API connections using dedicated connectors for SAP Business ByDesign and BigCommerce.

Event Listening: Configure BigCommerce webhooks for critical events (e.g., `order/created`, `product/updated`, `customer/created`).

Data Extraction: iPaaS listens for BigCommerce webhooks or polls SAP ByDesign APIs for changes.

Data Transformation & Mapping: Incoming data is mapped to the target system's schema using visual tools and configured business rules. AI assists with field suggestions and data type conversions.

Data Validation: Data is validated against predefined rules and SAP ByDesign's specific requirements (e.g., mandatory fields, data formats).

Data Loading: Transformed and validated data is pushed to the target system via its respective APIs.

Error Handling & Monitoring: Any integration failures are logged, retried, and alerted according to predefined strategies. End-to-end monitoring provides visibility.

Status Updates: Critical status changes (e.g., order fulfillment, inventory updates) are synchronized back to the source system.

Data Touchpoints

BigCommerce: Order, Product, Customer, Product Variant, Shipment, Payment Transaction
SAP Business ByDesign: Sales Order, Business Partner (Customer), Product (Material), Inventory (Stock), Payment, General Ledger Entry

"The integration architecture centers around an iPaaS layer. BigCommerce acts as the source for sales orders, customer data, and payment events, pushing this data via webhooks to the iPaaS. The iPaaS processes, transforms, and validates this data before creating corresponding records in SAP Business ByDesign (e.g., Sales Orders, Business Partners, Payments). Conversely, SAP Business ByDesign serves as the master for inventory levels and product data, which the iPaaS retrieves (either via polling or event triggers from ByDesign) and pushes to BigCommerce to keep the storefront updated. Shipment and fulfillment updates from ByDesign also flow back to BigCommerce. All data movement is secured via HTTPS/TLS."

Pricing

Simple, transparent pricing for SAP Business ByDesign + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Business ByDesign

Integrating SAP Business ByDesign fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mapping for SAP ByDesign & BigCommerce

Understanding the core entities and their respective fields is crucial for effective data synchronization. Our iPaaS provides a visual canvas to map these entities, ensuring accurate and consistent data flow between SAP Business ByDesign and BigCommerce.

Order (BigCommerce) ↔ Sales Order (SAP Business ByDesign)

The central entity for eCommerce transactions. BigCommerce 'Order' data is transformed into an SAP ByDesign 'Sales Order' for fulfillment and accounting.

SAP Business ByDesign Fields

ID (Sales Order ID) BuyerID (Customer Business Partner) SellerID (Company ID) Status (Open, In Process, Completed) TotalAmount CurrencyCode ProductLineItemID Quantity RequestedFulfillmentDate PricingDetails TaxDetails ShippingCost

BigCommerce Fields

id (BigCommerce Order ID) customer_id status (e.g., Awaiting Fulfillment, Shipped) totalinctax date_created products (line items) shipping_addresses payment_status billing_address discount_amount shippingcostinc_tax tax_total

Mapping Notes

BigCommerce `order.products` (line items) map to SAP ByDesign `ProductLineItemID` with quantities and pricing. `shippingaddresses` map to ByDesign `Ship-To Party` and `billingaddress` to `Bill-To Party`. BigCommerce `status` requires robust mapping to ByDesign 'Sales Order' `Status` codes. Discounts and taxes need careful aggregation and mapping.

Next Steps

See SAP Business ByDesign + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to Cash Automation

Streamline the entire lifecycle of an online order, from storefront capture to financial settlement.

Integration Steps:

  1. 0 Customer places an order on BigCommerce.
  2. 1 BigCommerce webhook triggers iPaaS to capture new order data.
  3. 2 iPaaS validates and transforms BigCommerce 'Order' data into SAP ByDesign 'Sales Order' schema.
  4. 3 iPaaS creates a 'Sales Order' in SAP ByDesign, deducting inventory and initiating fulfillment.
  5. 4 Shipment tracking and status updates from ByDesign are pushed back to BigCommerce.
  6. 5 Payment transactions are recorded and reconciled in ByDesign's 'General Ledger Entry' and 'Payment' entities.

Business Outcome

Accelerated order fulfillment, improved cash flow, real-time revenue recognition, and enhanced customer experience.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Order Processing
Automatically push BigCommerce orders to SAP Business ByDesign, initiating fulfillment and invoicing without manual intervention.
Real-time Inventory Accuracy
Ensure BigCommerce always displays up-to-date stock levels from SAP ByDesign, preventing oversells and improving customer trust.
Unified Customer View
Synchronize customer data between BigCommerce and SAP ByDesign, enabling personalized marketing and superior customer service.
Faster Financial Closing
Automate the reconciliation of BigCommerce payments and invoices in SAP ByDesign, streamlining accounting processes.
Reduced Operational Costs
Eliminate manual data entry, reduce errors, and free up staff for higher-value activities.
Enhanced Data Quality
Leverage AI-driven validation and robust transformation rules to ensure consistent and accurate data across all systems.
Scalability for Growth
Build an integration foundation that scales effortlessly with your business volume and evolving system requirements.
✨

Automated Order Processing

90% Reduction in manual order entry time

📋 What You Get

Automatically push BigCommerce orders to SAP Business ByDesign, initiating fulfillment and invoicing without manual intervention.

💼 Business Impact

This benefit directly contributes to 90% Reduction improvement in in manual order entry time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with SAP Business ByDesign + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business ByDesign and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business ByDesign + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /sap/bc/srt/scs/sap/managesalesorderin Create or update sales orders in ByDesign from BigCommerce orders.
POST /sap/bc/srt/scs/sap/managebusinesspartnerin Manage customer and supplier master data (Business Partners) in ByDesign, syncing from BigCommerce customer registrations.
GET /sap/byd/odata/v1/erp/materials Query product/material master data, including inventory levels and pricing, for BigCommerce catalog sync.
GET /sap/byd/odata/v1/erp/accounts Retrieve chart of accounts and general ledger account information for financial reporting or mapping of BigCommerce transactions.

⚡ Transformation Logic

  • Map BigCommerce product SKUs to ByDesign Product IDs.
  • Convert BigCommerce order statuses to ByDesign Sales Order statuses.
  • Calculate and map BigCommerce discounts and shipping costs to ByDesign line items or header level.
  • Consolidate BigCommerce customer addresses into ByDesign Business Partner address structures.
  • Enrich BigCommerce order data with ByDesign customer UUIDs for existing customers.

🛡️ Error Handling

  • BigCommerce order with invalid product SKU (routed to dead-letter queue).
  • ByDesign API rate limit exceeded (iPaaS retries with back-off).
  • Network connectivity issues between iPaaS and either system (retries).
  • Duplicate customer creation in ByDesign (iPaaS deduplication logic prevents this).
  • Payment processing failure (BigCommerce webhook status update, iPaaS logs and alerts).
Pricing

Simple, transparent pricing for SAP Business ByDesign + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Benefits FAQs

▸ What are the primary benefits of integrating SAP Business ByDesign with BigCommerce?
The primary benefits include automating the order-to-cash process, ensuring real-time inventory synchronization to prevent overselling, maintaining a unified customer view, streamlining product data management, and significantly reducing manual errors and operational costs. It creates a cohesive ecosystem for your entire business.

iPaaS Advantages FAQs

▸ How does an iPaaS facilitate this integration compared to custom code?
An iPaaS centralizes all integration logic, offering pre-built connectors for both BigCommerce and ByDesign, robust visual data mapping and transformation tools, and comprehensive error handling. This eliminates the need for complex, brittle point-to-point custom code, reduces development time, enhances scalability, and provides a single pane of glass for managing all connections, significantly reducing technical debt.

Data Synchronization FAQs

▸ Can I synchronize product variants and inventory levels in real-time?
Absolutely. Our integration solution leverages BigCommerce's Catalog API and ByDesign's Material and Inventory entities to enable real-time or near real-time synchronization of product details, including variants, pricing, and inventory levels. This ensures your BigCommerce storefront always displays accurate stock availability and product information, preventing oversells.

Error Handling FAQs

▸ What happens if an order integration fails?
With a robust iPaaS, integration failures are handled gracefully. Failed messages are logged with detailed context, routed to a dead-letter queue for review, and alerts are triggered to notify relevant teams. The iPaaS also includes intelligent automatic retry mechanisms with exponential back-off for transient errors, ensuring data integrity and minimizing manual intervention.

AI Features FAQs

▸ How does AI enhance the SAP Business ByDesign and BigCommerce integration?
AI capabilities augment the integration by providing intelligent data mapping suggestions, automating complex validation rules, detecting anomalies (e.g., potential fraud in orders, unusual inventory movements), suggesting resolutions for common exceptions, and providing predictive insights for inventory or demand. This leads to higher data quality, reduced manual effort, and more proactive operations.

Security & Compliance FAQs

▸ Is the integration secure and compliant with regulations like PCI-DSS or GDPR?
Yes, security and compliance are paramount. The integration enforces TLS 1.2+ encryption for all data in transit, uses secure authentication methods (OAuth, dedicated service users with least privilege), validates BigCommerce webhook signatures, and securely stores credentials. For compliance, we adhere to standards like PCI-DSS (for payment data tokenization), GDPR, and CCPA by minimizing PII exposure and maintaining comprehensive audit trails.

Customization FAQs

▸ Can I customize the integration workflows to fit my unique business rules?
Definitely. Our low-code iPaaS platform provides extensive customization capabilities. You can easily define custom business rules, modify data transformations, add conditional logic, and extend workflows to incorporate unique processes—all without writing extensive code. The AI co-pilot can even help generate these custom transformations.

Support FAQs

▸ What kind of support is available for the integration?
We offer comprehensive support models, including tiered SLA options, direct access to integration specialists, and extensive self-service resources like documentation and community forums. Our team is dedicated to ensuring your integration runs smoothly and efficiently.
Implementation Timeline

Go live with SAP Business ByDesign + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business ByDesign and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business ByDesign + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Business ByDesign + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Business ByDesign + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo