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SAP Business ByDesign + Epic Integration

Clarity Connect™ integrates SAP Business ByDesign with Epic, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links SAP Business ByDesign and Epic through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between SAP Business ByDesign and Epic.

  • SAP Business ByDesign: Supports custom fields (extension fields) on standard business objects (e.g., Customer, Sales Order, Project).
  • Epic: FHIR extensions can be used to add custom data elements to standard FHIR resources (e.g., Patient, Encounter).
  • iPaaS: Allows creation of custom data schemas and fields for intermediary data models.
Implementation Timeline

Go live with SAP Business ByDesign + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business ByDesign and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business ByDesign + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • SAP Business ByDesign: Supports custom fields (extension fields) on standard business objects (e.g., Customer, Sales Order, Project).
  • Epic: FHIR extensions can be used to add custom data elements to standard FHIR resources (e.g., Patient, Encounter).
  • iPaaS: Allows creation of custom data schemas and fields for intermediary data models.

Robust & Scalable Integration Architecture

The integration architecture leverages a modern iPaaS as the central hub, ensuring secure, scalable, and resilient connectivity between SAP Business ByDesign and Epic. This cloud-native approach supports both real-time event-driven and scheduled batch processing.

Data Flow Steps

API-First Integration: Prioritize direct API calls for granular control and real-time data.

Event-Driven Architecture: Utilize webhooks/event streams for immediate reactions to critical changes in Epic (Patient, Encounter, Claim) and ByDesign (Sales Order, Inventory).

Canonical Data Model: Define a common data format within the iPaaS to simplify transformations between disparate system schemas.

Publish/Subscribe: Decouple systems using message queues for resilience and scalability.

Circuit Breaker: Isolate failing services to prevent cascading failures.

Idempotent Operations: Design integration steps to produce the same result even if executed multiple times, crucial for retry mechanisms.

Data Touchpoints

iPaaS Runtime (Cloud-native)
SAP Business ByDesign API Connector
Epic FHIR API Connector
Event Bus / Message Queue (e.g., Kafka, Azure Event Hub)
API Gateway (for security and rate limiting)
Data Transformation Engine
Error Handling & Monitoring Module
AI/ML Engine (for mapping, validation, anomaly detection)
Secure Data Storage (for audit logs, dead-letter queue)

"A centralized iPaaS platform sits between SAP Business ByDesign and Epic. Connectors for both systems enable API interaction. Webhook listeners/event queues capture real-time events. Data transformation, validation, and routing logic reside within the iPaaS. Secure gateways handle on-premise connectivity if needed."

Pricing

Simple, transparent pricing for SAP Business ByDesign + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Business ByDesign

Integrating SAP Business ByDesign fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Patient (Epic) <=> Customer (ByDesign)

Harmonizing patient demographics from Epic with customer records in ByDesign for billing, invoicing, and accounts receivable.

SAP Business ByDesign Fields

id identifier (MRN, SSN) name gender birthDate address telecom (phone, email)

Epic Fields

ID Name Street City Country Email PhoneNumber AccountType

Mapping Notes

Epic's Patient ID (MRN) should map to a custom field or External ID in ByDesign's Customer. Name, address, and contact details require direct mapping. ByDesign's 'AccountType' might be derived from Epic patient demographics (e.g., 'Insured', 'Self-Pay').

Next Steps

See SAP Business ByDesign + Epic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Patient Billing & Revenue Cycle Management

Streamline the entire patient billing process from clinical encounter to financial posting. Epic's Encounter and Claim data automatically translates into ByDesign's Sales Orders, Customer Invoices, and Payments, accelerating cash flow and reducing manual data entry errors.

Integration Steps:

  1. 0 Patient Encounter/Claim created in Epic.
  2. 1 iPaaS captures event (e.g., FHIR Claim POST).
  3. 2 Data transformed to ByDesign Sales Order/Customer Invoice schema.
  4. 3 Sales Order/Invoice created in ByDesign.
  5. 4 Payment reconciliation from external gateways to ByDesign, updated in Epic.
  6. 5 Status updates pushed back to Epic for billing teams.

Business Outcome

Faster claims processing, reduced Days Sales Outstanding (DSO), improved revenue recognition, fewer billing errors.

Frequency

Real-time for claims/encounters, event-driven for status updates.

Implementation Timeline

Go live with SAP Business ByDesign + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business ByDesign and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business ByDesign + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose

⚡ Transformation Logic

  • Epic Patient.identifier[MRN] -> ByDesign Customer.ExternalIDc
  • Epic Patient.name.given + Patient.name.family -> ByDesign Customer.Name
  • Epic Claim.item.productOrService.coding.code -> ByDesign SalesOrderItem.ProductID (via lookup table)
  • Epic Encounter.period.start -> ByDesign SalesOrder.RequestedDate
  • Epic Practitioner.identifier[NPI] -> ByDesign Employee.ExternalIDc
  • Epic ServiceRequest.code (type 'Lab Order') -> ByDesign PurchaseOrder.Item.ProductID (via lookup)
  • Currency conversion based on ByDesign's configured exchange rates.
  • Derivation of ByDesign GL Account from Epic service codes/cost centers.

🛡️ Error Handling

  • Epic API unavailability leading to failed data extraction.
  • ByDesign data validation error (e.g., required field missing).
  • Network interruption during data transfer.
  • Mismatched master data (e.g., Patient ID in Epic not found as Customer in ByDesign).
  • Rate limits exceeded on either system's API.
  • Complex business rule violation during transformation.
Pricing

Simple, transparent pricing for SAP Business ByDesign + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why is integrating SAP Business ByDesign with Epic critical for healthcare organizations?
Integrating ByDesign (ERP/Finance) with Epic (EHR) is crucial for healthcare organizations to eliminate data silos between clinical operations and financial management. It automates revenue cycles, streamlines procurement of medical supplies, ensures accurate patient billing, and provides a unified view of operational and financial data, leading to greater efficiency, compliance, and better patient outcomes.

Technical FAQs

▸ What are the primary data entities involved in a ByDesign-Epic integration?
Key entities include Epic's Patient (mapping to ByDesign's Customer), Epic's Claim/Encounter (mapping to ByDesign's Sales Order/Customer Invoice), Epic's ServiceRequest (mapping to ByDesign's Purchase Order or Project), Epic's Practitioner (mapping to ByDesign's Employee), and Inventory/Product data flowing bi-directionally. Each requires careful mapping and transformation.
▸ How do you handle Epic's FHIR APIs and ByDesign's OData services?
Our iPaaS is built with native connectors for both Epic's FHIR R4 APIs and SAP Business ByDesign's OData services. It handles authentication (OAuth 2.0 for both), manages API rate limits, and provides visual tools for mapping the distinct data structures (FHIR resources to ByDesign business objects) with ease.

Security & Compliance FAQs

▸ How does an iPaaS facilitate secure and compliant integration between these systems?
An iPaaS provides a secure, centralized platform for connecting ByDesign and Epic. It enforces end-to-end encryption (TLS 1.2+ for transit, AES-256 for at-rest PHI), implements strict OAuth 2.0 authentication, maintains comprehensive audit trails for HIPAA compliance, and allows for data masking in non-production environments. It also manages BAAs and access controls.

Use Cases FAQs

▸ Can I automate patient billing and claims processing with this integration?
Absolutely. A core use case is automating the revenue cycle. Epic's Encounter and Claim data can be automatically transformed and posted as Sales Orders and Customer Invoices in ByDesign. This accelerates claims submission, payment reconciliation, and reduces manual effort, improving cash flow and financial accuracy.

AI Enhancements FAQs

▸ What role does AI play in enhancing ByDesign-Epic integrations?
AI significantly augments the integration by offering intelligent data mapping suggestions, automating data validation, detecting anomalies (e.g., potential billing fraud), classifying integration errors for faster resolution, and even auto-resolving common data discrepancies. This leads to higher data quality, reduced manual effort, and more resilient workflows.

Low-Code FAQs

▸ Is it possible to customize integration workflows without extensive coding?
Yes, our modern iPaaS offers a low-code/no-code environment with a drag-and-drop visual designer. Business analysts can easily configure data mappings, define conditional logic, add custom transformation rules, and build complex workflows without writing extensive code, significantly accelerating development and empowering business users.

Error Handling FAQs

▸ What happens if there's an error in the integration data flow?
The integration employs robust error handling. Transient errors trigger automated retries with exponential backoff. Persistent errors are routed to a dead-letter queue for review and reprocessing. Automated alerts notify relevant teams of critical failures, and comprehensive logging allows for quick diagnosis and resolution, ensuring no critical healthcare data is lost.
Implementation Timeline

Go live with SAP Business ByDesign + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business ByDesign and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business ByDesign + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Business ByDesign + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Business ByDesign + Epic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo