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Connect™

Unify Your Digital Commerce & Back-Office with SAP Business ByDesign & Kentico Integration

Automate order-to-cash, synchronize real-time inventory, and deliver exceptional customer experiences by connecting your Kentico DXP with SAP Business ByDesign via a powerful iPaaS.

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The Challenge

Disconnected eCommerce & ERP Data: The Cost of Manual Operations

Without a robust integration, your Kentico eCommerce platform and SAP Business ByDesign operate in silos, leading to a cascade of inefficiencies, errors, and missed opportunities. Manual data transfers are slow, prone to human error, and consume valuable resources, hindering your ability to scale and respond quickly to market demands.

  • Manual Order Entry: Sales orders from Kentico must be manually re-entered into ByDesign, leading to delays and data entry mistakes.
  • Inaccurate Inventory: Lagging inventory updates from ByDesign to Kentico result in overselling, backorders, and disappointed customers.
  • Fragmented Customer Data: Customer profiles and purchase histories are split between Kentico and ByDesign, preventing a unified customer view and personalized experiences.
  • Delayed Financial Reconciliation: Payment transactions and refunds in Kentico require manual processing in ByDesign, slowing down financial closing.
  • Stale Product Information: Product updates (pricing, descriptions) in ByDesign take time to reflect in Kentico, impacting sales and customer trust.
Integration Diagram
Solution Illustration
The Solution

Seamless SAP ByDesign & Kentico Integration: Your Path to Digital Harmony

Our iPaaS-powered integration solution provides a comprehensive, bi-directional link between your Kentico DXP and SAP Business ByDesign. It automates critical workflows, ensures real-time data consistency, and empowers your business with a unified view of customers, products, and orders, all without complex custom coding.

  • Pre-built Connectors: Accelerate deployment with optimized connectors for SAP Business ByDesign and Kentico APIs.
  • Visual Workflow Designer: Create and manage complex integration flows with intuitive drag-and-drop tools.
  • Intelligent Data Mapping: Harmonize data schemas between systems with AI-assisted mapping suggestions.
  • Real-time Event Processing: Leverage webhooks and event-driven architecture for instant data synchronization.
  • Robust Error Handling: Automated retries, dead-letter queues, and proactive alerts ensure data integrity and system uptime.
Implementation Timeline

Go live with SAP Business ByDesign + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business ByDesign and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business ByDesign + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors: Accelerate deployment with optimized connectors for SAP Business ByDesign and Kentico APIs.
  • Visual Workflow Designer: Create and manage complex integration flows with intuitive drag-and-drop tools.
  • Intelligent Data Mapping: Harmonize data schemas between systems with AI-assisted mapping suggestions.
  • Real-time Event Processing: Leverage webhooks and event-driven architecture for instant data synchronization.
  • Robust Error Handling: Automated retries, dead-letter queues, and proactive alerts ensure data integrity and system uptime.
  • Centralized Monitoring: Gain full visibility into all integration activities and performance from a single dashboard.

Technical Integration Architecture & Data Flow

Our integration leverages an API-first, event-driven architecture orchestrated by a modern iPaaS. This ensures real-time data exchange, robust error handling, and scalable performance between Kentico's powerful DXP capabilities and SAP Business ByDesign's comprehensive ERP functionalities.

Data Flow Steps

System Connection: Securely establish API connections using dedicated service accounts and OAuth/API keys.

Event Listener/Polling: Configure iPaaS to listen for Kentico webhooks (e.g., new order) or poll ByDesign APIs for changes (e.g., inventory updates).

Data Extraction: Extract relevant data payloads from the source system's API response.

Data Transformation & Mapping: Apply low-code transformation rules and map fields to the target system's schema.

Data Validation: Perform real-time validation against business rules and target system requirements (AI-enhanced).

Data Ingestion: Call the target system's API to create or update records.

Error Handling & Monitoring: Log success/failure, retry transient errors, route persistent errors to dead-letter queues, and alert stakeholders.

Data Touchpoints

Kentico: Orders, Products, Customers/Users, Payment Transactions, Inventory Items.
SAP Business ByDesign: Sales Orders, Business Partners (Customers), Products (Materials), Inventory, Payments, General Ledger Entries.

"A central iPaaS acts as the integration hub. Kentico (left) sends events via webhooks to the iPaaS (center). SAP Business ByDesign (right) exposes APIs for data creation/updates and OData for queries. The iPaaS orchestrates the flow: Kentico events trigger transformations and calls to ByDesign APIs. ByDesign data changes trigger iPaaS to query and update Kentico APIs. Bidirectional arrows represent two-way synchronization for entities like Customers and Products. One-way arrows represent Order to Cash and Inventory updates."

Pricing

Simple, transparent pricing for SAP Business ByDesign + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Business ByDesign

Integrating SAP Business ByDesign fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping

Seamless integration relies on accurate mapping of core business entities. Our iPaaS provides visual tools and AI assistance to harmonize the data models between Kentico and SAP Business ByDesign, ensuring data integrity and consistency across your enterprise.

Order / Sales Order

The customer's purchase in Kentico, transformed into a binding sales agreement in ByDesign.

SAP Business ByDesign Fields

ID BuyerID SellerID Status TotalAmount CurrencyCode ProductLineItemID Quantity RequestedFulfillmentDate

Kentico Fields

OrderID OrderDate CustomerID OrderStatus TotalPrice ShippingAddress BillingAddress PaymentMethod OrderItems

Mapping Notes

Kentico's `OrderItems` are mapped to ByDesign's `ProductLineItemID` records, ensuring all product, quantity, and pricing details are accurately transferred. `CustomerID` in Kentico maps to `BuyerID` (Business Partner) in ByDesign. Kentico's `OrderStatus` needs careful mapping to ByDesign's `Sales Order Status` lifecycle.

Next Steps

See SAP Business ByDesign + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to Cash Automation

Streamline the complete lifecycle of an online order, from customer placement in Kentico to financial posting and fulfillment in SAP Business ByDesign.

Integration Steps:

  1. 0 Customer places an order on Kentico eCommerce.
  2. 1 Kentico webhook triggers iPaaS workflow with order details.
  3. 2 iPaaS maps Kentico Order (including line items, pricing, shipping, customer details) to ByDesign Sales Order.
  4. 3 ByDesign creates a Sales Order (using `/managesalesorderin`), triggering inventory deduction and fulfillment processes.
  5. 4 Payment transaction details from Kentico are posted to ByDesign's financial module (via `/managejournalentryvoucherin` or Payment APIs).
  6. 5 Order status updates (e.g., 'Shipped', 'Delivered') from ByDesign are pushed back to Kentico to inform the customer.

Business Outcome

Accelerated order processing, reduced manual data entry errors, real-time revenue recognition, and improved customer satisfaction through timely updates.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate the entire order-to-cash cycle, instantly pushing Kentico orders to SAP Business ByDesign for rapid processing and fulfillment.
Real-time Inventory Accuracy
Keep Kentico stock levels perfectly synchronized with SAP Business ByDesign, eliminating overselling and improving customer satisfaction.
Unified Customer Experience
Maintain a 360-degree view of your customers across Kentico and ByDesign, enabling personalized marketing and superior service.
Reduced Operational Costs
Eliminate manual data entry, reduce errors, and free up staff to focus on strategic initiatives instead of repetitive tasks.
Enhanced Data Quality & Compliance
Ensure consistent, accurate data across all systems with robust validation, error handling, and audit trails.
Faster Time-to-Market
Quickly deploy new products, promotions, and digital initiatives with agile, low-code integration capabilities.
✨

Accelerated Order Fulfillment

70% Faster Order Processing

📋 What You Get

Automate the entire order-to-cash cycle, instantly pushing Kentico orders to SAP Business ByDesign for rapid processing and fulfillment.

💼 Business Impact

This benefit directly contributes to 70% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with SAP Business ByDesign + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business ByDesign and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business ByDesign + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /sap/bc/srt/scs/sap/managesalesorderin Create or update sales orders in ByDesign from Kentico.
POST /sap/bc/srt/scs/sap/managebusinesspartnerin Manage customer and supplier master data (Business Partners) in ByDesign.
GET /sap/byd/odata/v1/erp/materials Query product/material master data, including inventory levels and pricing.
POST /sap/bc/srt/scs/sap/managejournalentryvoucherin Post financial journal entries, for payments/refunds.

⚡ Transformation Logic

  • Field Concatenation/Splitting: Combining Kentico 'FirstName' and 'LastName' into ByDesign 'Name' or splitting Kentico 'FullAddress' into ByDesign 'StreetName', 'City', 'CountryCode'.
  • Lookup & Cross-Referencing: Mapping Kentico 'PaymentMethod' codes to ByDesign 'Payment Method IDs'. Retrieving ByDesign 'ProductID' based on Kentico 'SKU'.
  • Conditional Logic: Assigning ByDesign 'CostCenterID' based on Kentico 'ProductCategory'. Setting ByDesign 'ProjectIndicator' if Kentico order type is 'Custom Project'.
  • Date/Time Formatting: Converting Kentico's date/time strings to ByDesign's required ISO 8601 format.
  • Data Enrichment: Adding default values or enriching data from external sources (e.g., tax rates) before sending to ByDesign.

🛡️ Error Handling

  • ByDesign Business Logic Error: Attempting to create a sales order for a blocked customer in ByDesign.
  • Kentico API Timeout: Kentico's API responds slowly, causing iPaaS connection timeout.
  • Data Type Mismatch: Sending a string value to a numeric field in ByDesign.
  • Authentication Failure: Expired API key or incorrect credentials.
  • Network Interruption: Temporary connectivity loss between iPaaS and either system.
Pricing

Simple, transparent pricing for SAP Business ByDesign + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Benefits FAQs

▸ What are the primary benefits of integrating SAP Business ByDesign with Kentico?
The primary benefits include automated order processing, real-time inventory synchronization, a unified 360-degree view of customer data, streamlined financial reconciliation, reduced manual errors, and accelerated business cycles, leading to improved operational efficiency and customer satisfaction.

Technical FAQs

▸ How does an iPaaS facilitate this integration compared to custom coding?
An iPaaS centralizes all integration logic, offering pre-built connectors for both Kentico and ByDesign, visual low-code/no-code mapping and transformation tools, and robust error handling. This significantly reduces development time, enhances scalability, provides centralized monitoring, and minimizes technical debt compared to complex, brittle point-to-point custom code.
▸ What happens if an integration workflow fails?
Our solution includes robust error handling. Transient errors trigger automatic retries with exponential back-off. For persistent errors (e.g., invalid data), the message is routed to a dead-letter queue for manual review, correction, and reprocessing. Automated alerts notify relevant teams of critical failures, ensuring no data is lost and issues are resolved quickly.

Customization FAQs

▸ Can I synchronize custom fields from Kentico to SAP Business ByDesign?
Yes, our iPaaS solution fully supports the synchronization of custom fields. You can visually map custom fields defined in Kentico's entities (e.g., Product, Order, Customer) to corresponding extension fields within SAP Business ByDesign's business objects, ensuring all your unique business data is consistent.

Use Cases FAQs

▸ How does the integration handle real-time inventory updates to prevent overselling?
The integration leverages near real-time synchronization of inventory levels. When inventory changes occur in SAP Business ByDesign (e.g., sales, goods receipts), the iPaaS detects these changes (via OData or events) and instantly updates the corresponding product stock levels in Kentico via its APIs. This prevents overselling by providing accurate stock information to your customers.

Security FAQs

▸ What security measures are in place for data exchanged between Kentico and ByDesign?
Security is paramount. All data in transit is encrypted using TLS 1.2+. We utilize dedicated service users with minimal permissions, OAuth 2.0 or API keys for authentication, IP whitelisting, and secure credential management within the iPaaS. Data validation and comprehensive audit trails further enhance security and compliance.

AI Enhancements FAQs

▸ Can AI assist in setting up and managing this integration?
Absolutely. AI-powered features include auto-suggesting field mappings, detecting anomalies in data (e.g., potential fraudulent orders), intelligently resolving common errors, and even assisting in generating initial integration flow templates. This accelerates development, improves data quality, and reduces ongoing maintenance effort.

ROI FAQs

▸ What is the typical time-to-value for this integration?
Leveraging pre-built connectors, low-code/no-code tools, and an agile implementation approach, businesses can typically achieve initial integration and start realizing value within weeks. Complex, multi-workflow integrations may take a few months, significantly faster than traditional custom development.
Implementation Timeline

Go live with SAP Business ByDesign + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business ByDesign and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business ByDesign + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Business ByDesign + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Business ByDesign + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo