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Connect™

Seamlessly Connect SAP Business One with ClickATell for Automated Communications

Empower your SAP Business One processes with real-time, personalized SMS messaging via ClickATell. Boost customer engagement, streamline operations, and drive efficiency.

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The Challenge

Disconnected Communications Hinder Business Efficiency

In today's fast-paced business environment, relying on manual communication or disparate systems for customer and internal notifications leads to delays, errors, and missed opportunities. Without a direct link between your ERP and your messaging platform, critical information often gets stuck, impacting customer satisfaction and operational agility.

Integration Diagram
Solution Illustration
The Solution

Integrate SAP Business One & ClickATell: Your Smart Communication Hub

Our integration solution bridges the gap between SAP Business One and ClickATell, transforming your ERP into a powerful communication engine. By automating SMS messaging based on predefined triggers within SAP B1, you can ensure timely, accurate, and personalized interactions, enhancing every aspect of your business operations.

Implementation Timeline

Go live with SAP Business One + ClickATell in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business One and ClickATell , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business One + ClickATell deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

Robust Integration Architecture & Data Flow

Our solution establishes a secure and efficient communication channel between SAP Business One and ClickATell, designed for reliability and scalability. It leverages standard APIs and best practices to ensure seamless data exchange and workflow automation.

Data Flow Steps

Data Touchpoints

Pricing

Simple, transparent pricing for SAP Business One + ClickATell .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Next Steps

See SAP Business One + ClickATell integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order & Shipping Updates

Send instant SMS notifications to customers upon order confirmation, shipment dispatch, and delivery status changes directly from SAP Business One.

Integration Steps:

Business Outcome

Frequency

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Enhanced Customer Engagement
Deliver personalized order updates, service reminders, and promotional messages directly to your customers' phones, fostering stronger relationships.
Streamlined Operations
Automate routine communication tasks, freeing up your team to focus on more strategic activities and reducing manual overhead.
Real-time Notifications
Ensure critical information, such as low stock alerts or delivery notifications, reaches relevant parties instantly, improving responsiveness.
Improved Data Accuracy
Eliminate manual data transfer errors by directly using information from SAP Business One for all outgoing messages.
Boosted Sales & Marketing
Run targeted SMS marketing campaigns, send promotional offers, and follow up on leads directly from your ERP data to drive revenue.
Reliable & Secure Delivery
Utilize ClickATell's enterprise-grade messaging platform for high deliverability and secure communication channels.
✨

Enhanced Customer Engagement

📋 What You Get

Deliver personalized order updates, service reminders, and promotional messages directly to your customers' phones, fostering stronger relationships.

💼 Business Impact

This benefit directly contributes to improvement in , enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with SAP Business One + ClickATell in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business One and ClickATell , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business One + ClickATell deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Business One + ClickATell .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What kind of messages can I send through this integration?
You can send a wide variety of messages, including order confirmations, shipping updates, payment reminders, service appointment alerts, promotional offers, internal notifications, and more, all triggered by events within SAP Business One.
▸ Is the integration secure?
Yes, security is paramount. The integration uses secure API connections, authentication protocols, and data encryption where appropriate to ensure your business data and communications are protected.
▸ Does this require any changes to my existing SAP Business One setup?
The integration is designed to work with standard SAP Business One functionalities. While some configuration within SAP B1 (e.g., custom fields, user-defined objects) might be leveraged for optimal message content, it generally doesn't require core system modifications.
▸ Can I personalize the SMS messages?
Absolutely. The integration allows for dynamic data mapping, enabling you to pull specific information from SAP Business One records (e.g., customer name, order number, product details) to create highly personalized and relevant messages.
▸ What kind of support is available after implementation?
We provide comprehensive post-implementation support, including ongoing maintenance, troubleshooting, and assistance with any future enhancements or modifications to your integration.
▸ How long does the implementation process typically take?
The implementation timeline varies depending on the complexity of your requirements and the number of workflows to be automated. A typical implementation can range from a few weeks to a couple of months, following our structured approach.
▸ Can this integration handle high volumes of messages?
Yes, by leveraging ClickATell's robust global messaging infrastructure, the integration is built to handle high volumes of SMS messages efficiently and reliably, ensuring your communications scale with your business needs.
Next Steps

See SAP Business One + ClickATell integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with SAP Business One + ClickATell in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business One and ClickATell , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business One + ClickATell deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Business One + ClickATell .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Business One + ClickATell integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo