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Connect™

Unlock Unified Commerce: SAP Business One & SAP Hybris Integration with AI-Powered Automation

Connect your ERP and eCommerce for real-time order processing, inventory sync, and customer data harmonization. Accelerate growth and efficiency with AI-first, low-code integration for mid-market businesses.

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The Challenge

The Integration Challenge: Disconnected Commerce & ERP Hindering Mid-Market Growth

For growing mid-market businesses, managing separate SAP Business One and SAP Hybris systems creates significant operational hurdles. Manual data entry, delayed information, and inconsistent customer experiences lead to lost revenue and stifled scalability.

  • Manual order entry from Hybris to SAP Business One is time-consuming and error-prone.
  • Outdated inventory levels in Hybris lead to overselling or missed sales opportunities.
  • Fragmented customer data prevents a 360-degree view and personalized experiences.
  • Slow reconciliation of payments and invoices impacts cash flow and financial reporting.
  • Lack of real-time visibility into order status frustrates customers and support teams.
  • High reliance on IT for every integration change or new workflow.
Integration Diagram
Solution Illustration
The Solution

Seamless SAP Business One & SAP Hybris Integration with AI-Powered iPaaS

Our AI-first iPaaS (Integration Platform as a Service) provides the intelligent bridge your mid-market business needs to connect SAP Business One and SAP Hybris. It automates complex workflows, ensures real-time data consistency, and empowers your business users with low-code tools to build and manage integrations with unprecedented speed and accuracy.

  • Pre-built, optimized connectors for SAP Business One Service Layer and SAP Hybris OCC APIs.
  • Drag-and-drop visual workflow designer for intuitive integration creation.
  • AI-powered mapping suggestions and data validation.
  • Real-time event-driven architecture for instant data synchronization.
  • Robust error handling, monitoring, and alerting capabilities.
Implementation Timeline

Go live with SAP Business One + SAP Hybris in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business One and SAP Hybris, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business One + SAP Hybris deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, optimized connectors for SAP Business One Service Layer and SAP Hybris OCC APIs.
  • Drag-and-drop visual workflow designer for intuitive integration creation.
  • AI-powered mapping suggestions and data validation.
  • Real-time event-driven architecture for instant data synchronization.
  • Robust error handling, monitoring, and alerting capabilities.
  • Centralized governance and audit trails for compliance.
  • Scalable, cloud-native infrastructure for reliable performance.

Technical Integration Details: Connecting SAP Business One & SAP Hybris for Mid-Market Efficiency

Our iPaaS acts as the intelligent orchestration layer, mediating secure, efficient, and scalable data exchange between SAP Business One and SAP Hybris. It leverages the recommended API interfaces of both systems, enhanced with AI-driven logic and low-code configurability.

Data Flow Steps

Secure Connection: Establish authenticated connections to SAP Business One Service Layer and SAP Hybris OCC APIs using secure credentials managed by the iPaaS.

Event Listener/Polling: Configure iPaaS to listen for real-time events (webhooks) from Hybris (e.g., new order, customer update) or to poll SAP B1's Service Layer for changes (e.g., inventory updates).

Data Extraction: Extract relevant data from the source system (e.g., Hybris Order data, SAP B1 Item Master data) using optimized API calls.

AI-Assisted Transformation & Validation: The iPaaS's visual mapper, augmented by AI, transforms the extracted data into the target system's schema. AI validates data integrity and suggests enrichments.

Business Logic Application: Apply any necessary business rules, conditional logic, or lookups (e.g., determine correct SAP B1 price list based on Hybris customer group).

Data Loading: Post the transformed and validated data to the target system (e.g., create SAP B1 Sales Order, update Hybris Product Stock) via its respective API.

Error Handling & Monitoring: Log all transactions, handle errors gracefully with retries, and provide real-time monitoring and alerts for any integration failures.

Data Touchpoints

SAP B1 Business Partner <-> Hybris Customer
SAP B1 Item Master Data <-> Hybris Product & Stock Level
SAP B1 Sales Order <-> Hybris Order
SAP B1 A/R Invoice & Incoming Payment <-> Hybris Payment Transaction
SAP B1 Price List <-> Hybris Product Pricing
SAP B1 Goods Receipt PO <-> Hybris Stock Level

"SAP Hybris (Event Trigger: New Order/Customer Update) --> iPaaS (AI Mapping, Transformation, Validation) --> SAP Business One (Create/Update Sales Order/Business Partner) -- (SAP B1 Event Trigger: Inventory Change/Delivery) --> iPaaS (AI Mapping, Transformation) --> SAP Hybris (Update Product Stock/Order Status). Bi-directional flow for master data."

Pricing

Simple, transparent pricing for SAP Business One + SAP Hybris.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Business One

Integrating SAP Business One fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Data Entities & Intelligent Mapping for SAP B1 and Hybris

Our iPaaS facilitates precise, AI-assisted mapping of core business entities between SAP Business One and SAP Hybris, ensuring data integrity and consistency across your entire ecosystem. Below are critical entities and their typical mapping considerations.

Business Partner / Customer

Synchronizes customer records between Hybris and SAP Business One, creating a unified customer view.

SAP Business One Fields

CardCode CardName CardType (Customer) FederalTaxID Address (Line1, City, Country, ZipCode) Phone Email ContactPersons

SAP Hybris Fields

customerId email firstName lastName customerType (B2C/B2B) registrationDate addresses (line1, town, postalCode, country.isocode) phone titleCode

Mapping Notes

Requires careful mapping of address sub-objects and contact persons. CardType in SAP B1 must be 'C' for Customer. De-duplication logic is crucial, often using email or a unique external ID.

Next Steps

See SAP Business One + SAP Hybris integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

Automate the entire sales order lifecycle from SAP Hybris to SAP Business One, including inventory updates, customer creation, and fulfillment status synchronization. This ensures seamless order processing and customer communication.

Integration Steps:

  1. 0 Customer places order on Hybris Commerce Cloud (Hybris Order created).
  2. 1 iPaaS detects new Hybris Order via webhook.
  3. 2 AI-assisted mapping transforms Hybris Order data (Customer, Products, Pricing, Shipping) into SAP B1 'Sales Order' structure.
  4. 3 iPaaS creates 'Sales Order' in SAP Business One via Service Layer API.
  5. 4 SAP B1 allocates inventory and updates 'Item Master Data' (OnHand quantity).
  6. 5 iPaaS captures SAP B1 Delivery Note creation and updates Hybris Order status to 'Shipped'.
  7. 6 iPaaS captures SAP B1 A/R Invoice creation and updates Hybris Order status to 'Invoiced'.
  8. 7 Payment gateway processes payment, and 'Incoming Payment' is created in SAP B1, linked to the A/R Invoice.

Business Outcome

Reduced order processing time by 70%, eliminated manual data entry errors, improved customer satisfaction with real-time order tracking, and faster cash realization.

Frequency

Real-time, Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerate Order-to-Cash Cycle
Automate the transfer of Hybris orders to SAP Business One, reducing manual entry, processing delays, and improving cash flow.
Ensure Real-time Inventory Accuracy
Synchronize stock levels between SAP B1 and Hybris instantly, preventing overselling and optimizing inventory management.
Achieve a Unified Customer View
Harmonize customer data across both systems, enabling personalized experiences and consistent service.
Reduce Manual Errors & Costs
Eliminate human error from data entry and reconciliation, leading to significant cost savings and improved data quality.
Rapid Deployment & Agility
Leverage AI and low-code tools to deploy core integrations quickly and adapt workflows to changing business needs with ease.
Enhanced Decision Making
Access real-time, consistent data across sales, finance, and operations for informed strategic decisions.
Scalable for Future Growth
Build a robust integration foundation that can easily scale to accommodate increasing transaction volumes and new business requirements.
✨

Accelerate Order-to-Cash Cycle

70% Faster Order Processing

📋 What You Get

Automate the transfer of Hybris orders to SAP Business One, reducing manual entry, processing delays, and improving cash flow.

💼 Business Impact

This benefit directly contributes to 70% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with SAP Business One + SAP Hybris in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business One and SAP Hybris, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business One + SAP Hybris deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PATCH, DELETE /b1s/v1/BusinessPartners Manage customer/vendor master data.
POST, GET, PATCH /b1s/v1/Orders Create, retrieve, update Sales Orders.
POST, GET, PATCH /b1s/v1/Items Manage product master data, including inventory.
POST, GET, PATCH /b1s/v1/Invoices Manage A/R Invoices.
POST, GET /b1s/v1/IncomingPayments Record customer payments.
POST, GET /b1s/v1/GoodsReceiptPO Records goods received against a Purchase Order, updating inventory.

⚡ Transformation Logic

  • Map Hybris 'order.entries[].product.code' to SAP B1 'DocumentLines.ItemCode'.
  • Concatenate Hybris 'customer.firstName' and 'customer.lastName' to SAP B1 'BusinessPartners.CardName' if 'customer.companyName' is empty.
  • Convert Hybris 'order.totalPrice' to SAP B1 'SalesOrder.DocTotal' with currency conversion if necessary.
  • Lookup SAP B1 'ItemCode' based on Hybris 'productCode' and apply default 'PriceList' if not specified.
  • Conditional mapping: If Hybris 'deliveryAddress.country' is 'US', use SAP B1 'TaxCode' 'USSALES', else 'EUSALES'.

🛡️ Error Handling

  • SAP B1 'ItemCode' not found for a Hybris product.
  • Insufficient stock in SAP B1 for a Hybris order.
  • SAP B1 'Business Partner' not found for a Hybris customer.
  • Payment gateway transaction failure not reflected in SAP B1.
  • Network connectivity issues between iPaaS and SAP B1/Hybris.
  • Invalid data format from source system causing API rejection.
Pricing

Simple, transparent pricing for SAP Business One + SAP Hybris.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why is integrating SAP Business One and SAP Hybris crucial for mid-market businesses?
For mid-market businesses, integrating SAP Business One (ERP) and SAP Hybris (eCommerce) is crucial to eliminate manual data entry, prevent overselling due to outdated inventory, provide a unified customer view, and accelerate order fulfillment. This integration drives operational efficiency, improves customer experience, and supports scalable growth without increasing manual workload.

Technology FAQs

▸ How does an AI-first iPaaS enhance SAP Business One and Hybris integration?
An AI-first iPaaS significantly enhances integration by providing intelligent data mapping suggestions, automating data validation, detecting anomalies, and even suggesting or applying automated fixes for common errors. This accelerates development, reduces manual effort and errors, and makes your integrations smarter and more resilient, especially for complex data transformations.

Usability FAQs

▸ Can I use low-code/no-code tools to build and manage SAP B1 & Hybris workflows?
Absolutely. Our iPaaS offers a visual, drag-and-drop low-code/no-code interface that empowers business users and citizen integrators to design, build, and manage integration workflows without extensive coding. This accelerates development cycles, reduces reliance on IT, and allows business teams to quickly adapt integrations to evolving needs, fostering greater agility.

Data FAQs

▸ What are the primary data entities synchronized between SAP Business One and Hybris?
The primary data entities synchronized include: Customer (Hybris) and Business Partner (SAP B1), Product (Hybris) and Item Master Data (SAP B1), Order (Hybris) and Sales Order (SAP B1), Stock Level (Hybris) and Inventory (SAP B1), and Payment Transaction (Hybris) with A/R Invoices / Incoming Payments (SAP B1).

Workflows FAQs

▸ How does the integration handle real-time inventory synchronization?
Real-time inventory synchronization is achieved by leveraging SAP Business One's Service Layer events or efficient polling for 'Item Master Data' or 'Inventory Transactions'. When stock changes in SAP B1, the iPaaS captures this event, transforms the data, and immediately updates the 'Stock Level' entity in SAP Hybris via OCC APIs, preventing overselling and ensuring accurate product availability online.

Security FAQs

▸ What security measures are in place for SAP B1 and Hybris integrations?
Security is paramount. All integrations use encrypted communication (HTTPS/TLS 1.2+), implement strong authentication (OAuth 2.0 for Hybris, secure session management for SAP B1), and follow the principle of least privilege for integration user accounts. Our iPaaS provides secure credential management, audit trails, and adheres to compliance standards like GDPR and PCI DSS readiness.

Customization FAQs

▸ Can I customize the integration workflows for my specific business processes?
Yes, absolutely. Our iPaaS is designed for extensive customization. You can easily add custom fields, define unique business logic with a low-code rules engine, extend workflows with conditional logic, and even embed custom code for advanced scenarios. All changes are version-controlled and can be tested in sandbox environments before deployment.

Operations FAQs

▸ How is error handling and monitoring managed for these integrations?
Our solution provides comprehensive error handling and monitoring. This includes automatic retries with exponential backoff for transient errors, dead-letter queues for unrecoverable messages, configurable alerts (email, SMS, Slack) for critical failures, and real-time dashboards for visibility into integration health, data flow, and error trends. AI assists in anomaly detection and potential auto-remediation.
Implementation Timeline

Go live with SAP Business One + SAP Hybris in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business One and SAP Hybris, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business One + SAP Hybris deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Business One + SAP Hybris.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Business One + SAP Hybris integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo