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Unify SAP Concur & Amazon Seller Central: AI-Powered Finance Automation for eCommerce

Gain complete control over Amazon spend. Automate FBA fee reconciliation, advertising costs, and financial settlements directly into Concur with intelligent, low-code integration.

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The Challenge

The Hidden Costs of Disconnected Amazon Seller Central & SAP Concur

For mid-market companies thriving on Amazon, managing the financial complexities of Seller Central without seamless integration into SAP Concur is a significant operational and financial drain. Fragmented data leads to a lack of visibility, compliance risks, and wasted resources.

  • Manual Reconciliation Overload: Finance teams spend countless hours manually extracting, parsing, and reconciling Amazon's intricate settlement reports, FBA fees, advertising invoices, and shipping costs into Concur or an ERP.
  • Delayed Financial Close: The sheer volume and complexity of Amazon transactions slow down month-end closes, impacting financial reporting accuracy and timeliness.
  • Incomplete Spend Visibility: Without a unified view, it's challenging to accurately track total cost of sales, advertising ROI, and overall profitability for your Amazon channel.
  • Compliance & Audit Risks: Manual processes are prone to errors, increasing the risk of non-compliance with internal policies and external financial regulations.
  • Inefficient Budgeting & Forecasting: Without real-time, accurate data on Amazon-specific expenses, budgeting for marketplace operations becomes an educated guess, hindering strategic planning.
Integration Diagram
Solution Illustration
The Solution

Intelligent Automation: SAP Concur & Amazon Seller Central with AI & Low-Code iPaaS

Our AI-powered, low-code integration platform provides a seamless bridge between Amazon Seller Central and SAP Concur, transforming your eCommerce financial operations. It automates the end-to-end process of capturing, classifying, approving, and reconciling all Amazon-related expenses and financial transactions, giving you unparalleled visibility and control.

  • Automated Financial Event Capture: Real-time or scheduled ingestion of Amazon Settlement Reports, advertising invoices, and other financial events via SP-API.
  • AI-Powered Data Classification: Intelligent mapping of Amazon's diverse transaction types (FBA fees, sales, refunds, advertising) to Concur expense types and GL accounts.
  • Dynamic Concur Expense/Invoice Creation: Automatically generates expense entries, expense reports, or invoices in Concur based on Amazon financial data.
  • Streamlined Approval Workflows: Leverages Concur's native approval workflows for Amazon-related spending, ensuring policy compliance.
  • Centralized Spend Visibility: Provides a unified view of all corporate spend, including your Amazon marketplace operations, within Concur's robust reporting.
Implementation Timeline

Go live with SAP Concur + Amazon Seller Central in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and Amazon Seller Central, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + Amazon Seller Central deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automated Financial Event Capture: Real-time or scheduled ingestion of Amazon Settlement Reports, advertising invoices, and other financial events via SP-API.
  • AI-Powered Data Classification: Intelligent mapping of Amazon's diverse transaction types (FBA fees, sales, refunds, advertising) to Concur expense types and GL accounts.
  • Dynamic Concur Expense/Invoice Creation: Automatically generates expense entries, expense reports, or invoices in Concur based on Amazon financial data.
  • Streamlined Approval Workflows: Leverages Concur's native approval workflows for Amazon-related spending, ensuring policy compliance.
  • Centralized Spend Visibility: Provides a unified view of all corporate spend, including your Amazon marketplace operations, within Concur's robust reporting.
  • Error Detection & Reconciliation: AI-driven anomaly detection flags discrepancies in Amazon financial data for proactive resolution.
  • Low-Code Workflow Customization: Empower finance teams to easily adapt and extend integration flows without extensive coding.

SAP Concur & Amazon Seller Central: Technical Integration Overview

Our integration leverages a robust iPaaS to establish secure, scalable, and intelligent data flows between SAP Concur and Amazon Seller Central. It orchestrates the exchange of financial and operational data, applying AI-powered mapping and low-code transformations to ensure data integrity and business process automation.

Data Flow Steps

1. Secure API Connection: Establish OAuth 2.0 authenticated connections to both Amazon SP-API and SAP Concur APIs.

2. Event Triggering & Data Extraction: Utilize Amazon SP-API Notifications (webhooks) for real-time events (e.g., new orders, financial events) or schedule report requests (e.g., Settlement Reports, Inventory Reports) for batch processing. For Concur, listen for expense submission/approval events.

3. Data Harmonization & Transformation: The iPaaS's visual mapping canvas, augmented by AI, transforms Amazon's unique data structures (e.g., `FinancialEvent` details, `SettlementReport` line items) into Concur's canonical `Expense Entry` or `Invoice` schema. This includes currency conversion, date formatting, and conditional logic.

4. AI-Powered Validation & Categorization: AI validates incoming data against Concur policies, suggests appropriate `ExpenseType` and `GL Account` codes, and flags any anomalies or discrepancies in Amazon's financial events.

5. Concur Entity Creation/Update: Automatically create new `Expense Entries`, `Expense Reports`, or `Invoices` in Concur, pre-populating fields with harmonized Amazon data. Update `Vendor` or `Cost Center` master data if necessary.

6. Workflow Orchestration: Trigger Concur's native approval workflows for newly created expenses or invoices. The iPaaS can also monitor Concur `Approval Workflow` status and initiate subsequent actions (e.g., update ERP posting status).

7. Error Handling & Monitoring: Implement comprehensive error logging, automated retries with exponential backoff for transient issues, and alerts for persistent failures. A centralized dashboard provides real-time visibility into integration health.

8. Audit Trail & Reporting: Maintain detailed audit trails of all data flowing between systems, ensuring compliance and enabling comprehensive reporting within Concur.

Data Touchpoints

From Amazon Seller Central: `Order` (limited for expense, but for context), `OrderItem` (for product-specific costs), `SettlementReport`, `FinancialEvent`, `Refund`, Amazon Advertising Invoices.
To SAP Concur: `Expense Report`, `Expense Entry`, `Invoice`, `Vendor`, `GL Account`, `Cost Center`, `Policy Rule` (for validation), `Approval Workflow` (status updates).
Master Data Sync (Bi-directional/Uni-directional): `User/Employee` (from HRIS to Concur), `Cost Center` (ERP to Concur), `GL Account` (ERP to Concur), `Vendor` (ERP to Concur, and Amazon as a vendor in Concur).

"Amazon Seller Central (SP-API Notifications/Reports) -> iPaaS (AI Mapping, Low-Code Transformation, Validation) -> SAP Concur (Expense Entry/Invoice Creation) -> Concur Approval Workflow -> SAP Concur (ERP Posting Readiness)"

Pricing

Simple, transparent pricing for SAP Concur + Amazon Seller Central.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Concur

Integrating SAP Concur fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & AI-Powered Mapping between SAP Concur & Amazon Seller Central

Understanding how data flows between Amazon Seller Central and SAP Concur requires precise mapping of key entities. Our iPaaS, enhanced by AI, simplifies this complex process, ensuring accurate and consistent data synchronization.

Amazon FinancialEvent to Concur Expense Entry

Individual financial events from Amazon (e.g., FBA fees, advertising charges, shipping labels) need to be transformed into specific Expense Entries within Concur for granular tracking and approval.

SAP Concur Fields

FinancialEvent.EventType FinancialEvent.Amount FinancialEvent.Currency FinancialEvent.EventDate FinancialEvent.AmazonOrderId FinancialEvent.Description (from Settlement Report line item) FinancialEvent.FeeType (for FBA fees)

Amazon Seller Central Fields

ExpenseEntry.ExpenseType ExpenseEntry.Amount ExpenseEntry.Currency ExpenseEntry.TransactionDate ExpenseEntry.VendorName (e.g., 'Amazon FBA', 'Amazon Advertising') ExpenseEntry.Description ExpenseEntry.GLAccountCode ExpenseEntry.CostCenter ExpenseEntry.ReportID (linked to a generated Expense Report)

Mapping Notes

This is a critical, complex mapping. `EventType` and `Description` from Amazon are key for determining `ExpenseType` and `GLAccountCode` in Concur. Often, multiple Amazon `FinancialEvent` types will map to a single Concur `ExpenseType`.

Next Steps

See SAP Concur + Amazon Seller Central integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Amazon Settlement Report to Concur Invoice/Expense

Automatically extract the comprehensive Amazon Settlement Report, parse its complex line items (sales, refunds, FBA fees, advertising fees, shipping credits/charges), and create corresponding Invoices or Expense Entries in SAP Concur. AI intelligently maps each financial event type to the correct Concur Expense Type and GL Account.

Integration Steps:

  1. 0 Amazon generates Settlement Report.
  2. 1 iPaaS requests/receives Settlement Report via SP-API.
  3. 2 AI co-pilot parses and categorizes individual `FinancialEvents`.
  4. 3 Transformed data creates `Invoice` or `Expense Entry` in Concur.
  5. 4 Concur triggers approval workflow.
  6. 5 Approved items are ready for ERP posting.

Business Outcome

Eliminates manual reconciliation of Amazon settlements, ensures accurate financial postings, and provides real-time visibility into Amazon channel profitability.

Frequency

Daily/Weekly (based on settlement report availability)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Amazon Spend Visibility
Gain instant, accurate insights into all Amazon FBA fees, advertising costs, and operational expenses directly within SAP Concur, eliminating financial blind spots.
Automated Financial Reconciliation
Transform manual, spreadsheet-heavy reconciliation of Amazon Settlement Reports into an automated, AI-driven process within Concur, saving countless hours.
Enhanced Compliance & Audit Readiness
Ensure every Amazon-related transaction is properly categorized, approved, and auditable in Concur, significantly reducing compliance risks and audit preparation time.
Faster Financial Close Cycles
Streamline the month-end close by automating the flow of Amazon financial data into Concur, enabling quicker reporting and more agile financial decision-making.
Optimized Amazon Channel Profitability
With granular, real-time data on all Amazon costs, identify opportunities to optimize FBA fees, advertising spend, and other operational expenses to boost profitability.
Empowered Finance & Operations Teams
Leverage low-code tools and AI to empower business users to manage and adapt integrations, freeing up IT resources and accelerating business agility.
✨

Real-time Amazon Spend Visibility

20-30% Reduction in unaccounted Amazon costs

📋 What You Get

Gain instant, accurate insights into all Amazon FBA fees, advertising costs, and operational expenses directly within SAP Concur, eliminating financial blind spots.

💼 Business Impact

This benefit directly contributes to 20-30% improvement in Reduction in unaccounted Amazon costs, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with SAP Concur + Amazon Seller Central in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and Amazon Seller Central, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + Amazon Seller Central deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /v3.0/expense/reports Retrieve, create, or update expense reports and their statuses. Used to create aggregated Amazon expenses.
GET, POST, PUT /v3.0/expense/entries Manage individual expense entries within reports, including details and attachments. Crucial for posting granular Amazon financial events.
GET, POST, PUT /v3.0/invoice/invoices Access and manage vendor invoices, including creation, approval status, and line items. Used for Amazon Settlement Report summaries or advertising invoices.
GET, POST, PUT /v3.0/common/vendors Synchronize and manage vendor master data. Ensure 'Amazon' entities are correctly set up.
POST /v3.0/financial/glentries Post general ledger entries for approved expenses and invoices. Final step for financial reconciliation.

⚡ Transformation Logic

  • EventType to ExpenseType/GLAccount Mapping: `FBAPERORDERFEE` -> Concur 'FBA Fees - Per Order' (GL: 5120); `ADVERTISINGCOST` -> Concur 'Amazon Advertising' (GL: 4310).
  • Settlement Summary: Aggregate all 'Sales' `FinancialEvents` into a single 'Amazon Sales Revenue' `Invoice Line Item`. Aggregate all 'Refunds' into 'Amazon Sales Returns'.
  • Vendor Assignment: Assign 'Amazon Services LLC' as the `Vendor` for FBA fees and 'Amazon Advertising' for advertising costs.
  • Currency Conversion: Automatically convert amounts if Amazon reports in a different currency than Concur's operating currency, using real-time exchange rates.
  • Date Formatting: Standardize all date fields to Concur's required format.

🛡️ Error Handling

  • Amazon SP-API rate limit exceeded -> iPaaS retries with exponential backoff.
  • Invalid `GLAccountCode` during Concur `Expense Entry` creation -> Alert and route to dead-letter queue for manual correction.
  • Network outage between iPaaS and Concur -> iPaaS retries and buffers messages.
  • Missing mandatory field in Amazon `FinancialEvent` data -> Alert and log for data source investigation.
Pricing

Simple, transparent pricing for SAP Concur + Amazon Seller Central.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why is a modern iPaaS essential for SAP Concur & Amazon Seller Central integration?
A modern iPaaS (Integration Platform as a Service) moves beyond simple point-to-point connections, offering a centralized hub for all Concur and Amazon integrations. It provides robust capabilities for data mapping, workflow orchestration, API management, error handling, and security, essential for reconciling complex Amazon financial data with Concur's expense and invoice processes. This ensures scalable, resilient, and auditable data flow.

AI Capabilities FAQs

▸ How does AI enhance Amazon Seller Central financial reconciliation in Concur?
AI augments this integration by automating tasks like intelligently suggesting `GL Account` codes for various Amazon `FinancialEvents`, performing real-time policy compliance checks on categorized expenses, detecting anomalies or potential fraud in Amazon spending patterns, and accelerating the mapping of complex settlement report line items. This significantly reduces manual effort, improves data accuracy, and provides proactive insights.

Low-Code/No-Code FAQs

▸ Can I use low-code/no-code tools to automate Amazon Seller Central workflows into Concur?
Absolutely. Modern iPaaS platforms offer low-code/no-code interfaces that allow business analysts and citizen integrators (e.g., finance teams) to design, deploy, and manage complex Amazon Seller Central to Concur workflows. This democratizes integration, enabling rapid automation of tasks like settlement report processing and expense categorization without extensive coding knowledge, reducing IT dependency.

Challenges FAQs

▸ What are the common challenges when integrating Amazon Seller Central financial data with Concur?
Common challenges include mapping Amazon's specific data structures (e.g., `FinancialEvent` types, `SettlementReport` line items) to Concur `ExpenseType` and `GL Account` fields, managing high volumes of financial data, handling Amazon's API rate limits, reconciling complex fees and promotions, and ensuring consistent `Vendor` information. A robust iPaaS with advanced mapping and error handling is key to overcoming these.

Technical FAQs

▸ How do you handle Amazon's API rate limits for high-volume financial data transfer?
We implement strategies such as intelligent batching of requests for report retrieval, queuing mechanisms within the iPaaS to manage API call bursts, and parallel processing for independent tasks. We also employ robust retry mechanisms with exponential backoff for transient API errors, ensuring efficient utilization of Amazon's SP-APIs while respecting rate limits and maintaining high throughput for critical data synchronization.

Security FAQs

▸ What are the key security considerations for this integration?
Key security considerations include using OAuth 2.0 for secure authentication, encrypting all data in transit and at rest, implementing the principle of least privilege for integration user accounts, securely storing Amazon SP-API refresh tokens, and maintaining comprehensive audit trails. Adherence to Amazon's Data Protection Policy and compliance standards like SOC 2 and GDPR are also crucial, especially concerning any limited PII.

Scalability FAQs

▸ Can the integration handle different Amazon marketplaces (e.g., US, DE, JP) and their specific fees?
Yes, the iPaaS architecture is designed to handle multiple Amazon marketplaces. Our mapping engine can be configured with specific rules for each marketplace's unique fee structures and `FinancialEvent` types, ensuring accurate categorization and reconciliation into Concur regardless of the source marketplace.

ROI FAQs

▸ How quickly can we expect to see value from this integration?
With our low-code, AI-powered approach and pre-built accelerators tailored for Concur and Amazon, mid-market businesses can expect to deploy core integration flows and start realizing significant value – such as reduced manual effort and improved financial visibility – within weeks, not months. The time to value is significantly faster than traditional custom coding.
Implementation Timeline

Go live with SAP Concur + Amazon Seller Central in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and Amazon Seller Central, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + Amazon Seller Central deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Concur + Amazon Seller Central.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Concur + Amazon Seller Central integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo