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Unlock Seamless Finance: SAP Concur & BigCommerce Integration with AI-Powered iPaaS

Automate operational expenses and vendor invoices for your BigCommerce business, boost spend visibility, and accelerate financial close with intelligent, low-code integration.

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The Challenge

The Disconnect Between eCommerce Operations and Financial Clarity

Running a successful BigCommerce store involves a complex web of operational expenses: marketing campaigns, SaaS subscriptions, fulfillment costs, and employee travel. Without a unified system, these costs often lead to fragmented data, manual reconciliation headaches, and delayed financial insights.

  • Manual data entry of BigCommerce-related expenses and invoices into ERPs.
  • Lack of real-time visibility into the true cost of eCommerce operations.
  • Inconsistent vendor master data across purchasing and finance systems.
  • Delays in expense reimbursements and vendor payments, impacting cash flow and relationships.
  • Compliance risks due to scattered expense data and incomplete audit trails.
  • Limited ability to analyze spend patterns for BigCommerce initiatives.
Integration Diagram
Solution Illustration
The Solution

Intelligent Automation for BigCommerce Operational Finance

Our AI-powered iPaaS solution seamlessly connects SAP Concur's industry-leading expense and invoice management with the operational realities of your BigCommerce business. We bridge the gap between your eCommerce platform's activity and your financial systems, automating reconciliation, enhancing spend control, and providing real-time insights into every dollar spent on your BigCommerce operations.

  • Automated expense report submission, approval, and ERP posting for BigCommerce-related spend.
  • Streamlined invoice processing, approval, and vendor payment synchronization for BigCommerce suppliers.
  • Real-time corporate card transaction reconciliation for BigCommerce operational purchases.
  • AI-driven GL account mapping and policy compliance checks.
  • Centralized management of vendor master data relevant to BigCommerce.
Implementation Timeline

Go live with SAP Concur + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automated expense report submission, approval, and ERP posting for BigCommerce-related spend.
  • Streamlined invoice processing, approval, and vendor payment synchronization for BigCommerce suppliers.
  • Real-time corporate card transaction reconciliation for BigCommerce operational purchases.
  • AI-driven GL account mapping and policy compliance checks.
  • Centralized management of vendor master data relevant to BigCommerce.
  • Event-driven employee provisioning for Concur based on HRIS updates.
  • Customizable low-code workflows for unique BigCommerce operational requirements.

Technical Integration: Bridging SAP Concur and BigCommerce Operational Finance

Our iPaaS acts as the intelligent orchestration layer, connecting SAP Concur's robust expense and invoice management capabilities with the financial backend systems that support your BigCommerce operations. This integration is built on an API-first, event-driven architecture, ensuring secure, scalable, and real-time data flow.

Data Flow Steps

1. Connect Systems: Securely establish connections to SAP Concur (OAuth 2.0), BigCommerce (OAuth 2.0/API tokens, primarily for context/master data), and your ERP/HRIS (various methods, often API/database).

2. Define Workflows: Visually design integration flows using a low-code canvas. For example, 'Concur Expense Report Approved' triggers 'Create GL Entry in ERP'.

3. Map Data Schemas: Utilize AI-assisted mapping to transform Concur entities (e.g., Expense Report fields) into ERP-compatible formats (e.g., GL Journal Entry fields), with specific attention to BigCommerce cost centers.

4. Implement Business Logic: Add conditional logic, data validation, and transformation rules (e.g., 'If Expense Type is Marketing, assign to BigCommerce Marketing Cost Center').

5. Deploy & Monitor: Deploy integrations across Dev, QA, and Production environments with version control. Monitor real-time dashboards for performance and error alerts.

Data Touchpoints

SAP Concur: Expense Report, Expense Entry, Receipt, User/Employee, Vendor/Supplier, Invoice, Company Card Transaction, Cost Center, GL Account, Approval Workflow, Policy Rule.
BigCommerce (Contextual/Master Data): (Less direct transactional sync to Concur, but provides context for cost centers or vendor categorization if relevant to BigCommerce operations).
ERP (e.g., SAP S/4HANA, Oracle Cloud): General Ledger, Accounts Payable, Vendor Master, Cost Center Master, User Master.
HRIS (e.g., Workday, SuccessFactors): Employee Master Data (for Concur provisioning).

"HRIS (User Create/Update) --> iPaaS --> Concur (User Provisioning) Concur (Expense Report Submitted/Approved) --> iPaaS (AI GL/Cost Center Mapping) --> ERP (GL Posting) Corporate Card Provider (Transactions) --> Concur (Company Card Sync) Concur (Invoice Approved) --> iPaaS (AI Vendor/GL Mapping) --> ERP (AP Posting) ERP (Vendor Master/Cost Center Update) --> iPaaS --> Concur (Vendor/Cost Center Sync)"

Pricing

Simple, transparent pricing for SAP Concur + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Concur

Integrating SAP Concur fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Concur & BigCommerce Operational Finance

Our iPaaS facilitates the intelligent mapping and synchronization of critical financial and operational entities, ensuring data consistency and accuracy across SAP Concur, your ERP, and contextual BigCommerce information.

Expense Report / Expense Entry

Individual expense transactions and their aggregation, representing employee spending for BigCommerce operations.

SAP Concur Fields

ReportID EmployeeID ReportName Status TotalAmount ExpenseType Amount VendorName Description GLAccountCode CostCenter

BigCommerce Fields

(Contextual via ERP) GL Account Code Cost Center ID Project ID (e.g., BigCommerce Marketing Campaign)

Mapping Notes

Concur's 'ExpenseType' maps to ERP's 'GL Account Code'. 'CostCenter' in Concur maps directly to ERP's Cost Center master. AI assists in suggesting the correct GL Account and Cost Center based on 'ExpenseType', 'VendorName', and 'Description', especially for BigCommerce-specific expenses.

Next Steps

See SAP Concur + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated BigCommerce Marketing Expense Reconciliation

Streamline the entire process of managing marketing expenses for your BigCommerce store. From ad spend to agency fees, ensure every dollar is accounted for and accurately posted.

Integration Steps:

  1. 0 Expense Submission: Marketing employee submits an expense report in Concur for BigCommerce ad campaigns (e.g., Google Ads, Facebook Ads) or SaaS marketing tools.
  2. 1 AI-Powered Categorization: AI automatically extracts receipt data, suggests 'BigCommerce Marketing' expense type, and recommends the correct GL account and cost center (e.g., 'Digital Marketing - Q4 BigCommerce').
  3. 2 Policy Enforcement & Approval: Concur's policy rules are applied, and the report routes through the defined approval hierarchy.
  4. 3 ERP Posting: Upon final approval, the iPaaS triggers a real-time GL posting in your ERP, ensuring the expense is accurately recorded against your BigCommerce marketing budget.
  5. 4 Payment Sync: ERP payment transaction for employee reimbursement is synced back to Concur for complete reconciliation.

Business Outcome

Precise tracking of BigCommerce marketing ROI, faster reimbursements, and reduced manual reconciliation efforts.

Frequency

Event-driven (on submission/approval), Daily (ERP posting)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Financial Close
Automate expense and invoice processing from Concur to your ERP, significantly reducing manual data entry and reconciliation time for BigCommerce-related operational costs.
Enhanced Spend Visibility
Gain real-time, granular insights into all operational expenses and vendor invoices tied to your BigCommerce store, enabling better budget control and strategic decision-making.
Improved Data Accuracy & Compliance
AI-driven mapping and validation ensure precise GL account coding and policy adherence, minimizing errors and strengthening audit trails for BigCommerce operations.
Boosted Operational Efficiency
Eliminate manual tasks for finance and operations teams, allowing them to focus on high-value activities rather than tedious data processing for eCommerce spend.
Rapid Integration Deployment
Leverage low-code/no-code tools and AI-assisted setup to quickly configure and deploy complex Concur-BigCommerce integrations, achieving faster time-to-value.
Scalable & Resilient Architecture
A modern iPaaS ensures your integration infrastructure can scale with your BigCommerce growth, handling increasing data volumes and maintaining system stability.
✨

Accelerated Financial Close

30% Faster Close

📋 What You Get

Automate expense and invoice processing from Concur to your ERP, significantly reducing manual data entry and reconciliation time for BigCommerce-related operational costs.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Close, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with SAP Concur + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /v3.0/expense/reports Retrieve, create, or update expense reports and their statuses. Used to push approved BigCommerce-related expenses to the ERP.
GET, POST, PUT /v3.0/expense/entries Manage individual expense entries within reports, including details and attachments. Used for granular expense data.
GET, POST, PUT /v3.0/invoice/invoices Access and manage vendor invoices, including creation, approval status, and line items. Used for BigCommerce vendor invoice processing.
GET, POST, PUT /v3.0/common/users Provision and manage user profiles, including employee details, roles, and permissions. Used for HRIS-to-Concur employee sync.
GET, POST, PUT /v3.0/common/vendors Synchronize and manage vendor master data for invoice processing. Used to keep BigCommerce vendor lists consistent.
POST /v3.0/financial/glentries Post general ledger entries for approved expenses and invoices. Direct posting to ERP GL.
GET, POST /v3.0/payments/payments Manage payment requests and status for expense reimbursements or vendor invoices. Used for payment reconciliation.

⚡ Transformation Logic

  • GL Account Mapping: Map Concur 'ExpenseType' to ERP 'GLAccountCode', with AI suggesting the most accurate match based on vendor, description, and BigCommerce context.
  • Cost Center Allocation: Map Concur 'CostCenter' to ERP 'CostCenterID', ensuring BigCommerce operational expenses are attributed to the correct department/project.
  • Vendor Harmonization: Match Concur 'VendorName' to ERP 'VendorID', creating new vendors in ERP if necessary (with approval workflow).
  • Currency Conversion: Automatically convert expense/invoice amounts to the ERP's base currency using real-time exchange rates.
  • Status Code Translation: Translate Concur approval statuses (e.g., 'Approved', 'Pending') to ERP posting statuses (e.g., 'Posted', 'Hold').
  • Date Formatting: Standardize date formats across systems.

🛡️ Error Handling

  • API Rate Limit Exceeded: iPaaS automatically queues requests and retries with exponential backoff.
  • Invalid GL Account/Cost Center: Integration flags error, sends to dead-letter queue, alerts finance for manual correction.
  • Duplicate Invoice: AI detects, integration prevents re-posting, alerts AP team.
  • Network Interruption: iPaaS retries, ensures eventual consistency once connection is restored.
  • Data Format Mismatch: Transformation logic handles, if unexpected, alerts for mapping adjustment.
Pricing

Simple, transparent pricing for SAP Concur + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why integrate SAP Concur with BigCommerce?
While BigCommerce handles sales, running an eCommerce business incurs significant operational expenses (marketing, fulfillment, SaaS, travel). Integrating SAP Concur automates the management of these costs, providing real-time visibility, ensuring compliance, and accelerating financial reconciliation for your BigCommerce operations. It's about streamlining the 'cost of doing business' on your platform.

AI Capabilities FAQs

▸ How does AI enhance this integration?
AI significantly enhances the integration by automating tasks like receipt data extraction, intelligently suggesting GL account codes and cost centers for BigCommerce-related expenses, performing real-time policy compliance checks, and detecting anomalies or potential fraud in spending patterns. This reduces manual effort, improves data accuracy, and provides proactive insights.

Low-Code FAQs

▸ Can I use low-code tools to customize the integration?
Absolutely. Our modern iPaaS offers extensive low-code/no-code capabilities, allowing finance and operations teams to visually design, configure, and modify Concur-BigCommerce workflows without deep coding expertise. This accelerates development, reduces reliance on IT, and empowers business users to quickly adapt to changing needs.

Workflows FAQs

▸ How are BigCommerce-related invoices handled?
Vendor invoices related to your BigCommerce operations (e.g., from shipping carriers, marketing agencies) are processed through Concur Invoice. The integration automates data extraction, routes invoices for approval based on policy, and then posts them to your ERP's Accounts Payable module for payment, ensuring costs are accurately attributed to your eCommerce business.
▸ What about corporate card transactions for BigCommerce purchases?
The integration automates the reconciliation of corporate credit card transactions. Daily transaction feeds from your card provider are imported into Concur. The iPaaS facilitates intelligent matching of these transactions with employee-submitted receipts and expense entries, ensuring accurate reconciliation and reducing manual effort for finance teams managing BigCommerce-related card spend.

Security FAQs

▸ How do you ensure data security and compliance?
We prioritize security with OAuth 2.0 for authentication, TLS 1.2+ encryption for data in transit, and AES-256 encryption for data at rest. Our platform is SOC 2 and ISO 27001 compliant, and we adhere to GDPR/CCPA principles. Comprehensive audit trails, least privilege access, and secure credential management ensure your sensitive financial data is protected.

ROI FAQs

▸ What kind of ROI can I expect from this integration?
You can expect significant ROI through reduced manual effort, faster financial close cycles, improved data accuracy, enhanced spend visibility leading to cost savings, and better compliance. Our clients typically report faster processing times, fewer errors, and a clearer understanding of their operational costs, directly impacting profitability.

Implementation FAQs

▸ How quickly can we implement this integration?
Leveraging our AI-powered, low-code iPaaS and pre-built connectors, most core Concur-BigCommerce operational finance integrations can be configured and deployed in a matter of weeks, not months. The visual designer and AI assistance significantly accelerate mapping and workflow setup.
Implementation Timeline

Go live with SAP Concur + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Concur + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Concur + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo