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Unify Spend & Sales: Seamless SAP Concur & Clarity eCommerce Integration

Streamline financial operations, automate expense reconciliation, and gain real-time visibility across your employee spend and online commerce with an AI-powered iPaaS.

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The Challenge

The Disconnect Between Corporate Spend & eCommerce Operations

Mid-market businesses often struggle with the fragmented nature of their financial and operational data. Managing employee expenses, especially those involving purchases on internal or external eCommerce platforms, and reconciling supplier invoices for online operations, creates significant bottlenecks.

  • Manual reconciliation of corporate card transactions for eCommerce purchases is time-consuming and error-prone.
  • Lack of real-time visibility into employee spending on Clarity eCommerce impacts budget control and policy compliance.
  • Disparate vendor data between Concur (for invoices) and Clarity eCommerce (for supplier management) leads to duplicates and inefficiencies.
  • Delayed invoice processing for eCommerce suppliers due to manual data entry and approval workflows.
  • Inconsistent employee data across HRIS, Concur, and systems linked to eCommerce roles hinders accurate expense allocation.
  • Difficulty in generating comprehensive spend analytics that combine employee expenses with eCommerce operational costs.
Integration Diagram
Solution Illustration
The Solution

AI-Powered, Low-Code Integration for SAP Concur & Clarity eCommerce

Our modern iPaaS solution provides a centralized, intelligent hub to seamlessly connect SAP Concur and Clarity eCommerce. It leverages AI to automate complex data mapping, enforce business rules, and proactively detect anomalies, while empowering business users with low-code tools to rapidly build and adapt integration workflows.

  • Real-time expense report creation from Clarity eCommerce purchases.
  • Automated vendor invoice synchronization and approval workflows.
  • Unified employee and vendor master data management.
  • Corporate card transaction reconciliation with AI-assisted matching.
  • Comprehensive spend analytics across all touchpoints.
Implementation Timeline

Go live with SAP Concur + Clarity eCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and Clarity eCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + Clarity eCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time expense report creation from Clarity eCommerce purchases.
  • Automated vendor invoice synchronization and approval workflows.
  • Unified employee and vendor master data management.
  • Corporate card transaction reconciliation with AI-assisted matching.
  • Comprehensive spend analytics across all touchpoints.
  • Event-driven architecture for instant data synchronization.

Technical Integration Details: Connecting Concur & Clarity eCommerce

Our iPaaS acts as the intelligent orchestration layer, facilitating secure, real-time, and event-driven data exchange between SAP Concur and Clarity eCommerce. It ensures data integrity and consistency across your spend management and online commerce platforms.

Data Flow Steps

System Connection: Establish secure API connections to both SAP Concur and Clarity eCommerce using dedicated connectors.

Event Listener Configuration: Set up webhooks in Clarity eCommerce (e.g., for 'Order Created' events) and configure iPaaS to poll Concur APIs for key events (e.g., 'Expense Report Submitted', 'Invoice Approved') or utilize Concur webhooks if available.

Data Extraction: Extract relevant data payloads from the source system (e.g., Clarity eCommerce Order details, Concur Expense Entry details).

AI-Assisted Mapping & Transformation: Utilize AI to suggest and apply field-level mappings and transformation rules to harmonize data schemas (e.g., Concur `ExpenseType` to `Clarity Product Category` or `GLAccountCode`).

Business Logic & Validation: Implement low-code workflow steps for conditional routing, data validation, and policy checks (e.g., checking Concur policy against an eCommerce purchase amount).

Data Ingestion: Inject the transformed data into the target system via its respective APIs (e.g., creating an `Expense Entry` in Concur, updating a `Vendor` in Concur, or fetching `Order` details from Clarity eCommerce).

Error Handling & Monitoring: Implement robust error handling, retry mechanisms, and centralized monitoring for all integration flows.

Audit & Reconciliation: Maintain comprehensive audit trails and implement reconciliation checks to ensure data consistency.

Data Touchpoints

SAP Concur: Expense Report, Expense Entry, Receipt, User/Employee, Vendor/Supplier, Invoice, Payment Transaction, Company Card Transaction, Cost Center, GL Account, Approval Workflow, Policy Rule.
Clarity eCommerce: Order, Product, Customer, InventoryItem, Payment, Shipment, Invoice, Promotion, Return, Category.

"Clarity eCommerce (Order Created/Updated) --> iPaaS (Event Listener) --> iPaaS (AI Map & Transform Order Data to Concur Expense/Invoice Format) --> SAP Concur (Create Expense Entry/Invoice) --> SAP Concur (Approval Workflow) --> iPaaS (Event Listener for Approval) --> ERP (Post GL/AP) --> iPaaS (Sync Payment Status) --> SAP Concur (Update Payment Status). Bi-directional flow for master data like Users/Vendors."

Pricing

Simple, transparent pricing for SAP Concur + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Concur

Integrating SAP Concur fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping for Concur & Clarity eCommerce

Effective integration hinges on precise mapping and harmonization of data entities. Our iPaaS, augmented by AI, streamlines this complex process, ensuring data consistency and accuracy across SAP Concur and Clarity eCommerce.

Expense Report / Order (Contextual)

A collection of individual expense entries in Concur, often initiated or influenced by purchases made via Clarity eCommerce. Clarity eCommerce 'Order' provides the context for these purchases.

SAP Concur Fields

ReportID EmployeeID ReportName Status TotalAmount SubmissionDate GLPostingStatus

Clarity eCommerce Fields

orderId customerId orderDate status totalAmount lineItems paymentInfo

Mapping Notes

A direct 1:1 mapping is rare. Instead, Clarity eCommerce `Order` data (e.g., `totalAmount`, `orderDate`, `lineItems` for `Product` details) serves as source context for creating `Expense Entries` that aggregate into a `Concur Expense Report`. The `customerId` in Clarity eCommerce needs to map to `EmployeeID` in Concur.

Next Steps

See SAP Concur + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Employee Expense Reporting for Clarity eCommerce Purchases

An employee uses a corporate card to purchase supplies or services through Clarity eCommerce. This workflow automatically captures the transaction, creates an expense entry in Concur, and facilitates reconciliation.

Integration Steps:

  1. 0 Employee makes a purchase on Clarity eCommerce using a corporate card.
  2. 1 Corporate Card Transaction is imported into Concur (daily feed).
  3. 2 iPaaS monitors for new Company Card Transactions in Concur.
  4. 3 iPaaS, using AI, attempts to match the transaction to any pending receipts or automatically creates an Expense Entry based on transaction details.
  5. 4 If a matching receipt is uploaded by the employee, AI assists in linking it to the transaction.
  6. 5 Employee reviews the pre-populated Expense Entry in Concur, adds details, and submits the Expense Report.
  7. 6 Approved Expense Report is posted to the ERP's GL via Concur's native integration or iPaaS.

Business Outcome

Reduced manual data entry for employees, faster expense report submission and approval, accurate reconciliation of corporate card spending, and improved policy compliance for online purchases.

Frequency

Daily for card imports, real-time for employee actions/approvals.

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Expense & Invoice Processing
Eliminate manual data entry and reconciliation for employee purchases from Clarity eCommerce and vendor invoices, saving countless hours for finance teams.
Real-time Financial Visibility
Gain immediate insights into employee spend, eCommerce operational costs, and overall financial health, enabling quicker, data-driven decisions.
Enhanced Compliance & Audit Readiness
Ensure all transactions adhere to corporate policies and regulatory requirements with automated checks, detailed audit trails, and consistent data.
Faster Financial Close
Accelerate month-end and year-end close processes by automating data flow between Concur, Clarity eCommerce, and your ERP.
Empowered Business Users
Enable finance and operations teams to build and adapt integration workflows using low-code tools, reducing reliance on IT and increasing agility.
Improved Employee & Vendor Experience
Streamline expense submissions for employees and ensure timely payments for eCommerce vendors, fostering better relationships.
Strategic Spend & Sales Insights
Combine expense and sales data for a holistic view of profitability, identifying cost-saving opportunities and optimizing purchasing strategies.
✨

Automated Expense & Invoice Processing

80% Reduction Manual Data Entry

📋 What You Get

Eliminate manual data entry and reconciliation for employee purchases from Clarity eCommerce and vendor invoices, saving countless hours for finance teams.

💼 Business Impact

This benefit directly contributes to 80% Reduction improvement in Manual Data Entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with SAP Concur + Clarity eCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and Clarity eCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + Clarity eCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /v3.0/expense/reports Retrieve, create, or update expense reports and their statuses, crucial for pushing Clarity eCommerce-related expenses.
GET, POST, PUT /v3.0/expense/entries Manage individual expense entries within reports, including details and attachments, often created from Clarity eCommerce line items.
GET, POST, PUT /v3.0/invoice/invoices Access and manage vendor invoices, including creation, approval status, and line items for Clarity eCommerce suppliers.
GET, POST, PUT /v3.0/common/users Provision and manage user profiles, including employee details, roles, and permissions, synchronized from HRIS.
GET, POST, PUT /v3.0/common/vendors Synchronize and manage vendor master data for invoice processing, potentially linking to Clarity eCommerce suppliers.
GET, POST /v3.0/payments/payments Manage payment requests and status for expense reimbursements or vendor invoices, often synced from ERP.
POST /v3.0/financial/glentries Post general ledger entries for approved expenses and invoices directly to the ERP.
POST /v3.0/reporting/extracts Request and retrieve large data extracts for analytics and warehousing, combining with Clarity eCommerce data.

⚡ Transformation Logic

  • Map `Clarity eCommerce Product Category` to `SAP Concur Expense Type` via a lookup table and AI suggestions.
  • Convert `Clarity eCommerce Order Total` to `SAP Concur Expense Report Total Amount`.
  • Derive `SAP Concur Vendor Name` from `Clarity eCommerce Payment Gateway` or `Order Source`.
  • Apply conditional logic: if `Clarity Product` is 'Software Subscription', set `Concur GL Account` to '50010 - Software Expenses'.
  • Harmonize `Clarity Customer ID` to `SAP Concur Employee ID` using email as a primary key.

🛡️ Error Handling

  • API Rate Limit Exceeded: iPaaS automatically queues and retries requests with exponential backoff.
  • Invalid Data Format: AI flags the malformed data, routes to dead-letter queue, and suggests schema correction.
  • Authentication Failure: Alerts triggered immediately; iPaaS attempts token refresh or requires manual credential update.
  • System Downtime: iPaaS pauses processing, queues messages, and retries when systems are back online.
  • Mapping Conflict: AI suggests alternative mappings; record routed for manual review.
Pricing

Simple, transparent pricing for SAP Concur + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ Why is a modern iPaaS essential for SAP Concur and Clarity eCommerce integration?
A modern iPaaS goes beyond simple point-to-point connections, serving as a centralized, intelligent hub. It provides robust capabilities for AI-assisted data mapping, low-code workflow orchestration, API management, comprehensive error handling, and enterprise-grade security. This is crucial for managing the complex, bi-directional data flows and ensuring scalability and resilience between Concur's financial processes and Clarity eCommerce's operational data.

AI Capabilities FAQs

▸ How does AI enhance the integration of SAP Concur and Clarity eCommerce?
AI significantly augments this integration by automating tasks like receipt OCR and data extraction for Clarity eCommerce purchases, intelligently suggesting GL account codes for expense entries, performing real-time policy compliance checks on employee spending, and detecting anomalies or potential fraud patterns. It also assists in auto-generating mappings and suggesting resolutions for common integration errors, dramatically reducing manual effort and improving data accuracy.

Expense Management FAQs

▸ Can I reconcile employee corporate card purchases made on Clarity eCommerce within SAP Concur?
Absolutely. Our integration automates this critical process. Corporate credit card transactions are imported daily into Concur. The iPaaS, using AI-driven matching logic, intelligently links these transactions with employee-submitted receipts and expense entries for Clarity eCommerce purchases, ensuring accurate reconciliation and reducing manual effort for your finance team.

Low-Code/No-Code FAQs

▸ What are the benefits of low-code/no-code for managing Concur and Clarity eCommerce workflows?
Low-code/no-code tools empower finance and operations teams to build, modify, and optimize Concur and Clarity eCommerce workflows without extensive coding. This accelerates development cycles, reduces reliance on IT, and allows business users to quickly adapt automation to changing policies or operational needs, such as custom approval routing for eCommerce-related invoices or specific data validation rules.

Security & Compliance FAQs

▸ How do you handle security and compliance for sensitive financial data flowing between these systems?
Security is paramount. We employ enterprise-grade measures including OAuth 2.0 for secure authentication, encryption of all data in transit (TLS 1.2+) and at rest, principle of least privilege for integration accounts, and comprehensive audit trails. For payment data, we ensure PCI DSS compliance through tokenization and direct routing to compliant payment gateways, avoiding direct storage in the iPaaS or Clarity eCommerce.

Master Data Management FAQs

▸ Is it possible to synchronize vendor master data between Clarity eCommerce and SAP Concur for invoice processing?
Yes, master data synchronization is a key component. The iPaaS ensures harmonization of vendor data, typically by mastering it in your ERP and then synchronizing it bi-directionally or uni-directionally to both Concur (for invoice processing) and Clarity eCommerce (if it tracks supplier information). This prevents duplicates, ensures accurate payment processing, and maintains a single source of truth.

Error Management FAQs

▸ What kind of error handling and monitoring is available for these integrations?
Our integrations feature robust error handling including detailed logging, automated retry mechanisms with exponential backoff for transient API errors, and dead-letter queues for unprocessable messages. A centralized monitoring dashboard provides real-time visibility into integration health, allowing for quick identification, alerting, and resolution of any failures, sometimes with AI-suggested solutions.

Analytics & Reporting FAQs

▸ Can I get a unified view of spend analytics by combining Concur and Clarity eCommerce data?
Absolutely. The integration facilitates extracting granular expense and invoice data from Concur, combined with relevant order, product, and customer data from Clarity eCommerce. This harmonized data is then loaded into a data warehouse or BI platform, enabling comprehensive spend and operational analytics. AI services can further process this combined data for deeper insights and predictive forecasting.
Implementation Timeline

Go live with SAP Concur + Clarity eCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and Clarity eCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + Clarity eCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Concur + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Concur + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo