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SAP Concur + Infor Integration

Clarity Connect™ integrates SAP Concur with Infor, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links SAP Concur and Infor through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between SAP Concur and Infor.

  • Map custom fields from Concur Expense Reports/Entries (e.g., Project Codes, Department Tags) to corresponding custom fields or standard dimensions in Infor.
  • Synchronize custom vendor attributes from Infor to Concur for enhanced policy enforcement or reporting.
  • Extend employee profiles with custom HR data from Infor for Concur provisioning.
Implementation Timeline

Go live with SAP Concur + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Map custom fields from Concur Expense Reports/Entries (e.g., Project Codes, Department Tags) to corresponding custom fields or standard dimensions in Infor.
  • Synchronize custom vendor attributes from Infor to Concur for enhanced policy enforcement or reporting.
  • Extend employee profiles with custom HR data from Infor for Concur provisioning.

Robust & Scalable Integration Architecture for SAP Concur & Infor

Our recommended architecture centers on a modern Integration Platform as a Service (iPaaS) acting as the intelligent orchestration layer between SAP Concur and Infor. This design ensures maximum flexibility, scalability, and security for your enterprise data flows.

Data Flow Steps

API-First Integration: Leveraging native REST APIs for both Concur and Infor.

Event-Driven Architecture: Using webhooks from Concur (e.g., expense approved) to trigger real-time updates in Infor.

Canonical Data Model: Establishing a standardized data format within the iPaaS to simplify transformations between systems.

Asynchronous Processing: Utilizing message queues for non-real-time, high-volume data transfers to prevent bottlenecks.

Master Data Management (MDM): Ensuring Infor or a dedicated MDM solution is the system of record for critical entities like Employee, Vendor, and GL Account, synchronized to Concur.

Data Touchpoints

SAP Concur (Source/Destination System for Spend Data)
Infor (ERP, Financials, HCM, SCM - Source/Destination for Master Data & Financial Postings)
iPaaS (Integration Platform as a Service - Orchestration, Connectors, Mapping, Workflow Engine, Monitoring)
API Gateway (for secure and managed access to Concur and Infor APIs)
Message Queue/Event Bus (for asynchronous, event-driven communication)
Data Lake/Warehouse (for consolidated spend analytics and reporting, fed by iPaaS)
AI/ML Services (for intelligent mapping, validation, anomaly detection)

"Conceptual Diagram: SAP Concur <-> (iPaaS with Connectors, AI, Low-Code Engine) <-> Infor. The iPaaS sits as the central hub, managing API calls, data transformations, workflow logic, and error handling between the two systems. Event queues and message brokers facilitate asynchronous communication."

Pricing

Simple, transparent pricing for SAP Concur + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Concur

Integrating SAP Concur fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Expense Report (Concur) to Journal Entry/AP Invoice (Infor)

Approved Concur Expense Reports are transformed into Infor General Ledger Journal Entries or Accounts Payable Invoices for employee reimbursement and financial reporting.

SAP Concur Fields

ReportID EmployeeID TotalAmount Currency SubmissionDate ApprovalDate GLPostingStatus Expense Entries (line items)

Infor Fields

JournalEntryID/InvoiceID EmployeeID (mapped to Vendor/Employee) Amount Currency TransactionDate GLAccountCode CostCenter Description

Mapping Notes

Expense Report headers map to Infor Journal Entry headers or AP Invoice headers. Individual Expense Entries map to GL line items or AP invoice lines. Concur's 'EmployeeID' must be mapped to Infor's 'Employee' or 'Vendor' master for reimbursement processing. Status codes require careful mapping for accurate financial posting.

Next Steps

See SAP Concur + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Integration Steps:

Business Outcome

Frequency

Implementation Timeline

Go live with SAP Concur + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /v3.0/expense/reports Retrieve, create, or update expense reports and their statuses for posting to Infor.
GET, POST, PUT /v3.0/expense/entries Manage individual expense entries within reports, including details and attachments, for granular financial data.
GET, POST, PUT /v3.0/invoice/invoices Access and manage vendor invoices, including creation, approval status, and line items, for Infor AP processing.
GET, POST, PUT /v3.0/common/users Provision and manage user profiles, including employee details, roles, and permissions, synchronized with Infor Employee data.
GET, POST, PUT /v3.0/common/vendors Synchronize and manage vendor master data for invoice processing, aligning with Infor Vendor records.
POST /v3.0/financial/glentries Post general ledger entries for approved expenses and invoices directly to ERP if needed, or via iPaaS to Infor.
POST /v3.0/reporting/extracts Request and retrieve large data extracts for advanced spend analytics and warehousing in conjunction with Infor data.

⚡ Transformation Logic

  • Concur Expense Types are mapped to Infor GL Account Codes via a lookup table.
  • Concur Employee IDs are mapped to Infor Employee IDs or Vendor IDs for AP processing.
  • Corporate Card Transactions are matched to Concur Expense Entries by amount, date, and merchant, then reconciled before posting.
  • Invoice line items from Concur are mapped to Infor GL distribution lines, including cost center and project codes.
  • Currency conversions are applied using defined exchange rates from Infor's financial system.

🛡️ Error Handling

  • Concur API rate limit exceeded during large corporate card transaction import.
  • Infor GL account not found for a specific Concur expense type.
  • Employee submitting expense report not provisioned in Infor's HR/AP system.
  • Duplicate invoice number from Concur already exists in Infor.
  • Network connectivity issues between iPaaS and either Concur or Infor.
Pricing

Simple, transparent pricing for SAP Concur + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ Why is a modern iPaaS essential for SAP Concur and Infor integration?
A modern iPaaS (Integration Platform as a Service) moves beyond simple point-to-point connections, offering a centralized hub for all Concur and Infor integrations. It provides robust capabilities for data mapping, workflow orchestration, API management, error handling, and security, essential for complex enterprise environments. This ensures scalable, resilient, and auditable data flow between Concur and Infor, accelerating financial processes and improving data accuracy.

Expense Management FAQs

▸ How does this integration handle expense report posting to Infor's General Ledger?
Approved expense reports in Concur trigger an event to the iPaaS. The iPaaS then retrieves the detailed expense entries, transforms them into Infor's GL journal entry format (or AP invoice format for reimbursements), applies necessary GL account and cost center mappings (often AI-assisted), and posts them to Infor's General Ledger. This automates the entire process, reducing manual effort and speeding up reconciliation.

Invoice Processing FAQs

▸ Can I integrate Concur Invoice with Infor's Accounts Payable for vendor payments?
Absolutely. End-to-end automation for vendor invoices is a core capability. Invoices processed and approved in Concur Invoice are synchronized to Infor's Accounts Payable module. The iPaaS ensures accurate mapping of vendor details, invoice line items, GL accounts, and payment terms, enabling Infor to initiate timely vendor payments and update payment statuses.

AI & Automation FAQs

▸ What role does AI play in enhancing SAP Concur and Infor workflows?
AI significantly augments these workflows by automating tasks like receipt OCR and data extraction in Concur, intelligently suggesting GL account codes for expense entries and invoices, performing real-time policy compliance checks, and detecting anomalies or potential fraud in spending patterns. This reduces manual effort, improves data accuracy, and provides proactive insights for better spend management across both systems.

Master Data Management FAQs

▸ How do you ensure data consistency for entities like Employees and Vendors between Concur and Infor?
We establish an event-driven, often two-way, integration for master data entities like Employees and Vendors. Typically, Infor (or your HRIS integrated with Infor) acts as the system of record. Changes in Infor (e.g., new employee, vendor update) automatically trigger real-time provisioning or updates in Concur, ensuring accurate employee profiles, approval hierarchies, and vendor lists across both platforms. The iPaaS handles deduplication and conflict resolution.

Security & Compliance FAQs

▸ What are the key security considerations for this integration?
Security is paramount. We implement robust measures including OAuth 2.0 for secure API authentication, encrypting all data in transit (TLS 1.2+) and at rest, adhering to the principle of least privilege for integration user accounts, and maintaining comprehensive audit trails. Our iPaaS platform is SOC 2 and ISO 27001 compliant, ensuring your sensitive financial data is protected and regulatory requirements like GDPR and SOX are met.

Customization FAQs

▸ Can I customize the integration workflows to fit my unique business rules?
Yes, absolutely. Our iPaaS provides powerful low-code/no-code tools that empower business users and IT teams to easily customize integration workflows. You can define conditional logic, add custom validation rules, incorporate additional approval steps, and map custom fields specific to your organization's needs, without extensive coding. This flexibility ensures the integration perfectly aligns with your operational processes.

Corporate Card Management FAQs

▸ How does the integration handle corporate credit card transaction reconciliation?
We automate this process by integrating with corporate card providers (e.g., Visa, Mastercard, AMEX) to import daily transaction feeds into Concur. The iPaaS facilitates intelligent matching of these transactions with employee-submitted receipts and expense entries within Concur. Once reconciled and approved in Concur, the data is then posted to Infor's Accounts Payable for accurate financial reconciliation, significantly reducing manual effort for finance teams.
Implementation Timeline

Go live with SAP Concur + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Concur + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Concur + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo