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Unify Spend Management with ERP: SAP Concur & Infor CloudSuite Integration

Automate Expense Reports, Invoices, & Financial Posting for Unprecedented Efficiency and Control.

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The Challenge

Disconnected Spend Management & Financial Operations

Many organizations struggle with a fragmented financial ecosystem where SAP Concur manages employee expenses and vendor invoices, while Infor CloudSuite handles core accounting and ERP functions. This disconnect leads to a cascade of inefficiencies, delays, and compliance risks.

  • Manual data entry of approved Concur expenses and invoices into Infor CloudSuite.
  • Lack of real-time visibility into spend against budget and GL accounts.
  • Inconsistent employee and vendor master data across systems.
  • Delayed financial closes due to reconciliation bottlenecks.
  • Increased risk of errors, fraud, and policy non-compliance.
  • Complex and time-consuming corporate card reconciliation processes.
Integration Diagram
Solution Illustration
The Solution

Intelligent Automation: Bridging SAP Concur and Infor CloudSuite

Our iPaaS-driven solution provides a comprehensive bridge between SAP Concur and Infor CloudSuite, automating critical financial workflows. We transform disconnected data into actionable insights, ensuring every expense, invoice, and payment is accurately reflected in your Infor ERP, in real-time or near real-time.

  • Pre-built connectors for SAP Concur and Infor CloudSuite APIs.
  • Visual drag-and-drop workflow designer for rapid integration development.
  • AI-powered data mapping and transformation engine.
  • Robust error handling and monitoring with alerting capabilities.
  • Support for event-driven and scheduled synchronization patterns.
Implementation Timeline

Go live with SAP Concur + Infor CloudSuite in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and Infor CloudSuite, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + Infor CloudSuite deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built connectors for SAP Concur and Infor CloudSuite APIs.
  • Visual drag-and-drop workflow designer for rapid integration development.
  • AI-powered data mapping and transformation engine.
  • Robust error handling and monitoring with alerting capabilities.
  • Support for event-driven and scheduled synchronization patterns.
  • Centralized governance and audit trails for all data movement.

Technical Integration: Connecting SAP Concur and Infor CloudSuite

Our integration solution leverages a modern iPaaS to create a robust, secure, and scalable bridge between SAP Concur and Infor CloudSuite. We utilize native APIs, event-driven architecture, and intelligent data transformation to ensure seamless data flow and process automation.

Data Flow Steps

API Connectivity: Establish secure, authenticated connections to SAP Concur's v3.0 APIs (OAuth 2.0) and Infor CloudSuite's APIs via Infor OS (OAuth 2.0).

Event Listener/Polling: Configure iPaaS to listen for Concur events (e.g., Expense Report Approved, Invoice Approved) or periodically poll for new/updated data.

Data Extraction: Extract raw data from Concur entities (e.g., Expense Report, Invoice, User) in JSON or XML format.

Data Transformation & Mapping: Utilize the iPaaS's visual mapping canvas to transform Concur's data schema into Infor CloudSuite's Business Object Document (BOD) or API-specific JSON/XML format. This includes AI-assisted GL account mapping and cost center allocation.

Business Logic & Validation: Apply custom business rules, data validation checks, and policy compliance logic within the iPaaS. For instance, ensure all required Infor fields are populated and data types match.

Data Posting: Invoke Infor CloudSuite APIs (e.g., GL Journal Entries, AP Invoices, Employee records) to create or update records.

Error Handling & Monitoring: Implement robust error handling with automated retries, dead-letter queues, and real-time alerts. Monitor integration health via centralized dashboards.

Data Touchpoints

Concur Expense Report <-> Infor General Ledger Entry
Concur Expense Entry <-> Infor General Ledger Entry (Line Item)
Concur Invoice <-> Infor Vendor Invoice / Accounts Payable
Concur User/Employee <-> Infor Employee (HCM)
Concur Vendor/Supplier <-> Infor Vendor
Concur Cost Center <-> Infor Cost Center (Dimension)
Concur GL Account <-> Infor GL Account

"The integration flow typically starts with an event in SAP Concur (e.g., expense report approval). This event triggers the iPaaS, which then retrieves the relevant Concur data via API. The iPaaS performs data transformation, validation, and enrichment, often with AI assistance for mapping. Finally, the transformed data is posted to Infor CloudSuite via its APIs, resulting in a new GL entry, AP invoice, or employee record. Status updates can then flow back to Concur for end-to-end visibility."

Pricing

Simple, transparent pricing for SAP Concur + Infor CloudSuite.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Concur

Integrating SAP Concur fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Data Entities & Intelligent Mapping

Effective integration hinges on precise mapping of critical business entities between SAP Concur and Infor CloudSuite. Our iPaaS facilitates this with a visual mapping canvas, AI assistance, and robust transformation logic.

Expense Report / Expense Entry

A collection of individual spending items in Concur, which needs to be posted as General Ledger entries or AP vouchers in Infor CloudSuite.

SAP Concur Fields

ReportID EmployeeID ReportName TotalAmount GLPostingStatus EntryID ExpenseType Amount VendorName GLAccountCode CostCenter

Infor CloudSuite Fields

journalEntryID transactionDate postingDate accountID debit credit description reference costCenter department employeeID vendorID

Mapping Notes

Concur's 'Expense Report' often maps to a single journal entry header in Infor, while 'Expense Entries' map to individual journal entry lines. 'ExpenseType' in Concur must map to specific 'GL Account' codes in Infor. Employee and Vendor IDs must be harmonized.

Next Steps

See SAP Concur + Infor CloudSuite integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Expense Report to GL Posting

Streamline the flow of approved employee expense reports from SAP Concur directly into Infor CloudSuite's General Ledger, ensuring timely and accurate financial record-keeping.

Integration Steps:

  1. 0 Employee submits expense report in SAP Concur.
  2. 1 Concur's AI processes receipts, checks policy compliance, and routes for approval.
  3. 2 Upon final approval in Concur, an event triggers the iPaaS workflow.
  4. 3 iPaaS extracts Expense Report and Expense Entry details, including GL Account and Cost Center.
  5. 4 Data is transformed and mapped to Infor CloudSuite's General Ledger Entry (journal entry) schema.
  6. 5 iPaaS posts the validated GL entry to Infor CloudSuite Financials.
  7. 6 Concur receives update on GL posting status from Infor.

Business Outcome

Faster employee reimbursements, accurate GL posting, real-time budget tracking, and reduced manual data entry for finance.

Frequency

Real-time (upon Concur approval)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Financial Close
Automate the posting of approved expenses and invoices directly to Infor CloudSuite, significantly reducing manual effort and speeding up month-end and year-end close processes.
Enhanced Data Accuracy & Integrity
Eliminate manual data entry errors through automated mapping, AI-driven validation, and consistent data synchronization between Concur and Infor.
Real-time Spend Visibility
Gain immediate insights into employee expenses and vendor invoices within Infor CloudSuite, enabling better budget management and proactive decision-making.
Improved Compliance & Auditability
Enforce spend policies consistently with automated checks and maintain comprehensive audit trails for all synchronized transactions, simplifying regulatory compliance.
Streamlined Corporate Card Reconciliation
Automate the matching of corporate card transactions from Concur to Infor, reducing manual reconciliation time and improving financial control.
Optimized Employee & Vendor Master Data
Ensure consistent and up-to-date employee profiles and vendor information across Concur and Infor CloudSuite, preventing duplicates and data discrepancies.
Reduced Operational Costs
By automating manual tasks and improving process efficiency, your organization can significantly lower labor costs associated with financial administration.
✨

Accelerated Financial Close

30% Faster Close Cycles

📋 What You Get

Automate the posting of approved expenses and invoices directly to Infor CloudSuite, significantly reducing manual effort and speeding up month-end and year-end close processes.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Close Cycles, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /v3.0/expense/reports Retrieve, create, or update expense reports and their statuses for GL posting.
GET, POST, PUT /v3.0/expense/entries Manage individual expense entries within reports, including details for GL line items.
GET, POST, PUT /v3.0/invoice/invoices Access and manage vendor invoices for AP posting.
GET, POST, PUT /v3.0/common/users Provision and manage user profiles from HRIS.
GET, POST, PUT /v3.0/common/vendors Synchronize and manage vendor master data.
POST /v3.0/financial/glentries Post general ledger entries for approved expenses and invoices directly.
POST /v3.0/reporting/extracts Request and retrieve large data extracts for analytics and warehousing.

⚡ Transformation Logic

  • GL Account Derivation: Map Concur 'ExpenseType' and 'VendorName' to Infor 'accountID' using a lookup table or AI-driven inference.
  • Cost Center Allocation: Map Concur 'CostCenter' to Infor 'costCenter' dimension, with fallback rules for unassigned entries.
  • Currency Conversion: Handle multi-currency transactions, converting Concur amounts to Infor's base currency using predefined exchange rates or an external currency service.
  • Date Formatting: Standardize date formats (e.g., YYYY-MM-DD) for consistency between systems.
  • Vendor ID Harmonization: Match Concur 'VendorID' with Infor 'vendorID', creating new vendors in Infor if necessary after validation.
  • Line Item Aggregation: Aggregate multiple Concur expense entries or invoice lines into summarized Infor GL entry lines based on common GL accounts and dimensions.

🛡️ Error Handling

  • Infor CloudSuite API unavailable or returning errors.
  • Invalid GL account or cost center in Concur data not matching Infor's chart of accounts.
  • Duplicate invoice submission to Infor.
  • Network connectivity issues between iPaaS and either system.
  • Data type mismatches during transformation.
  • Rate limits exceeded on either Concur or Infor APIs.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ Why is a modern iPaaS essential for SAP Concur and Infor CloudSuite integration?
A modern iPaaS (Integration Platform as a Service) provides a centralized, robust hub for connecting SAP Concur and Infor CloudSuite. It offers sophisticated capabilities for data mapping, workflow orchestration, API management, AI-driven validation, and error handling – far beyond simple point-to-point connections. This ensures scalable, secure, and auditable data flow, crucial for enterprise financial operations.

AI & Automation FAQs

▸ How does AI enhance SAP Concur to Infor CloudSuite workflows?
AI significantly augments workflows by automating tasks like receipt OCR and data extraction from Concur, intelligently suggesting GL account codes for Infor, performing real-time policy compliance checks, and detecting anomalies or potential fraud in spending patterns. This reduces manual effort, improves data accuracy in Infor, and provides proactive insights for better spend management.

Low-Code/No-Code FAQs

▸ What are the benefits of low-code/no-code for Concur-Infor integrations?
Low-code/no-code tools empower finance and operations teams to build and modify Concur-Infor workflows without extensive coding. This accelerates development cycles, reduces reliance on IT, and allows business users to quickly adapt automation to changing policies or operational needs, such as custom approval routing or data validation rules specific to Infor's GL structure.

Workflow Automation FAQs

▸ How do you handle corporate credit card transaction reconciliation with Concur and Infor?
We automate this process by integrating with corporate card providers to import daily transaction feeds into Concur. The iPaaS then facilitates intelligent matching of these transactions with employee-submitted receipts and expense entries. Once reconciled and approved in Concur, the data is automatically posted to Infor CloudSuite for accurate financial reconciliation and GL posting, reducing manual effort for finance teams.

Security & Compliance FAQs

▸ What are the key security considerations for Concur and Infor API integrations?
Key considerations include using OAuth 2.0 for secure authentication to both Concur and Infor OS, encrypting all data in transit and at rest, implementing the principle of least privilege for integration user accounts, and maintaining comprehensive audit trails. Regular security audits and adherence to compliance standards like SOC 2, ISO 27001, and GDPR are also crucial for sensitive financial data.

Data Management FAQs

▸ How can I ensure data consistency between Concur and Infor CloudSuite for employee and vendor master data?
By establishing an event-driven integration via an iPaaS. This ensures that master data changes (e.g., employee onboarding/offboarding from Infor GHR, new vendor creation in Infor Procurement) automatically trigger real-time provisioning or updates in Concur. Robust data validation and deduplication logic within the iPaaS ensure consistency and prevent data silos.

Integration Management FAQs

▸ What kind of error handling is implemented for Concur-Infor integrations?
Our integrations include robust error handling with detailed logging, automated retry mechanisms (e.g., exponential backoff for transient API errors), and dead-letter queues for unprocessable messages. A centralized monitoring dashboard provides real-time visibility into integration failures, allowing for quick identification, automated notification, and manual reprocessing of failed transactions.

Performance FAQs

▸ How do you manage API rate limits for high-volume Concur and Infor integrations?
We implement strategies such as intelligent batching of requests, queuing mechanisms to manage API call bursts, and parallel processing within the iPaaS. This ensures efficient utilization of both Concur and Infor's APIs while respecting their respective rate limits, preventing service interruptions and maintaining high throughput for critical data synchronization.
Pricing

Simple, transparent pricing for SAP Concur + Infor CloudSuite.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Concur + Infor CloudSuite integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo