Integration Hero
Connect™

SAP Concur + NetSuite Integration

Clarity Connect™ integrates SAP Concur with NetSuite, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

Get Pricing

See how it works
The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links SAP Concur and NetSuite through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between SAP Concur and NetSuite.

  • Map custom fields from Concur Expense Reports/Entries to NetSuite Journal Entry lines or Vendor Bill custom fields.
  • Sync custom fields from Concur Invoice to NetSuite Vendor Bill custom fields.
  • Extend NetSuite Employee and Vendor records with Concur-specific custom fields, and vice-versa.
Implementation Timeline

Go live with SAP Concur + NetSuite in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and NetSuite, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + NetSuite deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Map custom fields from Concur Expense Reports/Entries to NetSuite Journal Entry lines or Vendor Bill custom fields.
  • Sync custom fields from Concur Invoice to NetSuite Vendor Bill custom fields.
  • Extend NetSuite Employee and Vendor records with Concur-specific custom fields, and vice-versa.

Robust Integration Architecture: iPaaS as the Central Hub

Our recommended architecture for SAP Concur and NetSuite integration leverages a modern iPaaS as the central orchestration layer. This ensures a scalable, secure, and resilient data exchange, moving away from fragile point-to-point connections.

Data Flow Steps

Centralized iPaaS: Avoids spaghetti integration, provides a single pane of glass for management.

Event-Driven Architecture: Utilizes Concur approval events and NetSuite SuiteScript triggers for real-time data flow.

API-First Design: Leverages native REST/SOAP APIs for robust and performant connectivity.

Canonical Data Model: Establishes a common data format within the iPaaS to simplify transformations.

Idempotent Operations: Designs integrations to prevent duplicate processing during retries.

Asynchronous Processing: Uses message queues for high-volume or non-real-time data transfers to prevent bottlenecks.

Data Touchpoints

SAP Concur (Expense, Invoice, Travel)
NetSuite (Financials, AP, GL, Employee, Vendor Masters)
Modern iPaaS (Integration Platform as a Service)
iPaaS Connectors (for SAP Concur and NetSuite)
Data Transformation Engine (within iPaaS)
Workflow Orchestration Engine (within iPaaS)
AI/ML Services (for mapping, validation, anomaly detection)
Message Queues (for asynchronous processing, within iPaaS)
Centralized Monitoring & Logging (within iPaaS)

"The architecture features SAP Concur (source system) on one side and NetSuite (target ERP) on the other. The iPaaS sits in the middle, acting as the intelligent integration layer. It connects to Concur via its REST APIs (OAuth 2.0) and to NetSuite via SuiteTalk/REST APIs (TBA/OAuth 2.0). Data flows are primarily event-driven from Concur to iPaaS, then transformed and pushed to NetSuite. Master data synchronization can be bi-directional or unidirectional from NetSuite to Concur. AI services are integrated with the iPaaS for enhanced mapping, validation, and anomaly detection. Monitoring and logging are centralized within the iPaaS."

Pricing

Simple, transparent pricing for SAP Concur + NetSuite.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Concur

Integrating SAP Concur fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Expense Report / Expense Entry

Detailed employee spend records for reimbursement and GL posting.

SAP Concur Fields

ReportID EmployeeID ReportName Status TotalAmount Currency SubmissionDate ApprovalDate GLPostingStatus EntryID ExpenseType Amount TransactionDate VendorName Description IsPersonal GLAccountCode CostCenter

NetSuite Fields

Journal Entry (tranDate, memo, subsidiary, currency, line: account, debit, credit, entity, department, class, location) Vendor Bill (entity, tranDate, dueDate, total, item: item, quantity, rate, amount, taxCode)

Mapping Notes

Concur's 'Expense Report' typically maps to a single 'Journal Entry' in NetSuite, with each 'Expense Entry' becoming a line item. Alternatively, for expenses requiring vendor payment, it can map to a 'Vendor Bill'. 'ExpenseType' from Concur needs precise mapping to 'GL Account' in NetSuite. 'CostCenter' in Concur maps to NetSuite's 'Department', 'Class', or 'Location' segments.

Next Steps

See SAP Concur + NetSuite integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Expense Report Posting to NetSuite GL

Approved expense reports from SAP Concur are automatically posted as Journal Entries or Vendor Bills in NetSuite, ensuring accurate GL coding and timely employee reimbursement.

Integration Steps:

  1. 0 Employee submits expense report in Concur.
  2. 1 Concur policy checks and approval workflow completes.
  3. 2 Upon final approval in Concur, an event triggers the iPaaS.
  4. 3 iPaaS transforms Concur Expense Report and Entries into NetSuite Journal Entry or Vendor Bill format, mapping Concur Expense Types to NetSuite GL Accounts and Cost Centers to NetSuite Departments/Classes/Locations.
  5. 4 iPaaS posts the transaction to NetSuite via SuiteTalk or REST API.
  6. 5 NetSuite records the transaction, ready for reimbursement or reconciliation.

Business Outcome

Accelerated employee reimbursement, accurate GL postings, reduced manual data entry for finance.

Frequency

Real-time (upon Concur approval)

Implementation Timeline

Go live with SAP Concur + NetSuite in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and NetSuite, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + NetSuite deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose

⚡ Transformation Logic

  • Concur Expense Report 'TotalAmount' maps to NetSuite Journal Entry 'total' or Vendor Bill 'total'.
  • Concur 'ExpenseType' is mapped to a corresponding NetSuite 'GL Account' code.
  • Concur 'CostCenter' is mapped to NetSuite 'Department', 'Class', or 'Location' custom segments.
  • Concur 'VendorName' is matched to existing NetSuite 'Vendor' records, or a new vendor is created if configured.
  • Concur 'TransactionDate' maps to NetSuite 'tranDate'.
  • Currency conversion applied based on NetSuite's exchange rates if Concur and NetSuite currencies differ.

🛡️ Error Handling

  • NetSuite API governor limits exceeded.
  • Invalid GL Account or Cost Center mapping in NetSuite.
  • Duplicate invoice number submitted to NetSuite.
  • Missing mandatory fields in Concur data for NetSuite posting.
  • Temporary network or API unavailability from either system.
  • NetSuite record locking during concurrent write operations.
Pricing

Simple, transparent pricing for SAP Concur + NetSuite.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ Why is a modern iPaaS essential for SAP Concur and NetSuite integration?
A modern iPaaS (Integration Platform as a Service) is crucial because it provides a centralized, scalable, and secure hub for all your Concur and NetSuite connections. It offers robust capabilities for data mapping, workflow orchestration, API management, error handling, and security, essential for complex enterprise environments. This ensures resilient, auditable data flow and avoids fragile point-to-point integrations.

AI & Automation FAQs

▸ How does AI enhance SAP Concur and NetSuite integration workflows?
AI significantly augments these workflows by automating tasks like receipt OCR and data extraction from Concur invoices, intelligently suggesting NetSuite GL account codes, performing real-time policy compliance checks, and detecting anomalies or potential fraud in spending patterns. This reduces manual effort, improves data accuracy, and provides proactive insights for better spend management.

Use Cases FAQs

▸ Can I integrate SAP Concur expense reports directly into NetSuite's General Ledger?
Absolutely. Our iPaaS solution enables seamless integration of approved SAP Concur expense reports directly into NetSuite as Journal Entries or Vendor Bills. This automates the posting of expenses to the correct GL accounts and cost centers, ensuring financial data consistency and accelerating your month-end close process.
▸ How do you handle corporate credit card transaction reconciliation with Concur and NetSuite?
We automate this process by integrating with corporate card providers to import daily transaction feeds into Concur. The iPaaS then facilitates intelligent matching of these transactions with employee-submitted receipts and expense entries. Once reconciled and approved in Concur, the data flows to NetSuite as Journal Entries to clear corporate card liabilities, ensuring accurate and efficient reconciliation.

Security & Compliance FAQs

▸ What are the key security considerations for Concur and NetSuite API integrations?
Key considerations include using OAuth 2.0 for Concur and Token-Based Authentication (TBA) for NetSuite for secure authentication, encrypting all data in transit (TLS 1.2+) and at rest, implementing the principle of least privilege for integration user accounts, and maintaining comprehensive audit trails. Adherence to compliance standards like SOC 2, GDPR, and SOX is also crucial.

Technical FAQs

▸ What kind of error handling is implemented for these integrations?
Our integrations include robust error handling with detailed logging, automated retry mechanisms (e.g., exponential backoff for transient API errors), and dead-letter queues for unprocessable messages. A centralized monitoring dashboard provides real-time visibility into integration failures, allowing for quick identification and resolution by finance or IT teams.

Master Data FAQs

▸ How can I ensure data consistency for employees and vendors between Concur and NetSuite?
By establishing an event-driven integration between your HRIS (if applicable) and NetSuite, then from NetSuite to Concur via an iPaaS. This ensures that employee onboarding, profile updates (like department or manager changes), and offboarding events in NetSuite automatically trigger real-time provisioning or updates in Concur, maintaining accurate employee data and approval hierarchies. The same applies to vendor master data from NetSuite to Concur.

Low-Code/No-Code FAQs

▸ Can business users create or modify Concur-NetSuite integration workflows?
Yes, with a modern iPaaS featuring low-code/no-code capabilities, business analysts and finance professionals can visually design, modify, and manage Concur-NetSuite integration workflows. This empowers business users to adapt automation to changing policies or operational needs without extensive coding, accelerating development cycles and reducing reliance on IT.
Implementation Timeline

Go live with SAP Concur + NetSuite in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Concur and NetSuite, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Concur + NetSuite deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Concur + NetSuite.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Concur + NetSuite integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo