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Unify Your Commerce & ERP: SAP ECC & Clarity eCommerce Integration

Achieve Real-time Order-to-Cash, Inventory Accuracy, and Customer Harmony with an Intelligent iPaaS.

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The Challenge

Disconnected Operations: The Cost of Manual SAP ECC & Clarity eCommerce Management

Without a robust integration, operating SAP ECC and Clarity eCommerce as standalone systems leads to significant operational inefficiencies, data discrepancies, and a fragmented customer experience. Businesses struggle with a lack of real-time visibility, hampering decision-making and growth.

  • Manual Data Entry & Reconciliation: Tedious, error-prone manual transfer of orders, inventory, and customer data between Clarity eCommerce and SAP ECC.
  • Inaccurate Inventory Levels: Delays in syncing stock from SAP ECC (Material Master) to Clarity eCommerce lead to overselling, backorders, and customer dissatisfaction.
  • Slow Order Fulfillment: Manual order creation in SAP ECC from Clarity eCommerce causes delays, impacting delivery times and customer loyalty.
  • Fragmented Customer View: Customer data in Clarity eCommerce and SAP ECC remains siloed, preventing a holistic 360-degree view for personalized engagement and service.
  • Delayed Financial Closing: Manual reconciliation of Clarity eCommerce payments and invoices with SAP ECC's Financial Documents prolongs month-end closing and increases audit risk.
  • Limited Scalability: Inability to handle increased transaction volumes from growing eCommerce operations without escalating manual effort and costs.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Integrating SAP ECC with Clarity eCommerce via iPaaS

Our powerful iPaaS solution seamlessly connects SAP ECC and Clarity eCommerce, creating a unified digital commerce ecosystem. By automating data flows and orchestrating complex workflows, we eliminate silos, ensure data consistency, and empower your business with real-time insights and operational agility.

  • Real-time Data Synchronization: Instant updates for orders, inventory, customers, and products.
  • Event-Driven Architecture: Respond immediately to critical business events from either system.
  • Low-Code/No-Code Workflow Automation: Visually design, deploy, and manage complex integration flows.
  • Intelligent Data Mapping & Transformation: Harmonize disparate data structures with AI assistance.
  • Robust Error Handling & Monitoring: Proactive identification and resolution of integration issues.
Implementation Timeline

Go live with SAP ECC + Clarity eCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP ECC and Clarity eCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP ECC + Clarity eCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Data Synchronization: Instant updates for orders, inventory, customers, and products.
  • Event-Driven Architecture: Respond immediately to critical business events from either system.
  • Low-Code/No-Code Workflow Automation: Visually design, deploy, and manage complex integration flows.
  • Intelligent Data Mapping & Transformation: Harmonize disparate data structures with AI assistance.
  • Robust Error Handling & Monitoring: Proactive identification and resolution of integration issues.
  • Scalable & Secure Connectivity: Enterprise-grade security and performance for high-volume transactions.
  • AI-Powered Automation: Augment workflows with smart validation, anomaly detection, and predictive insights.

Technical Integration Details: Connecting SAP ECC and Clarity eCommerce

Our iPaaS-driven integration provides a robust, scalable, and secure framework for connecting SAP ECC and Clarity eCommerce. It leverages the strengths of both platforms' API capabilities, orchestrating data flows, applying intelligent transformations, and ensuring high data quality and operational resilience.

Data Flow Steps

Discovery & Design: Analyze existing SAP ECC and Clarity eCommerce configurations, identify key data entities, define integration scope, and map business requirements to technical workflows.

Connector Configuration: Establish secure connections using pre-built iPaaS connectors for SAP ECC (RFCs, BAPIs, IDocs, OData) and Clarity eCommerce (REST APIs, Webhooks).

Data Modeling & Mapping: Design a canonical data model for common entities (Order, Customer, Product, Inventory) and visually map fields between SAP ECC and Clarity eCommerce using the iPaaS's transformation engine. AI assists in suggesting mappings.

Workflow Orchestration: Build event-driven integration flows using a low-code drag-and-drop interface, defining triggers, conditions, and actions across both systems.

Error Handling & Monitoring: Implement comprehensive error handling, retry mechanisms, alerts, and centralized monitoring dashboards within the iPaaS.

Testing & Deployment: Conduct rigorous testing (unit, integration, UAT) in sandbox environments, leverage version control, and promote flows through Dev → QA → Prod pipelines.

Ongoing Management: Continuously monitor performance, manage updates, and adapt integrations to evolving business needs.

Data Touchpoints

Clarity eCommerce Order <-> SAP ECC Sales Order (VBAK/VBAP)
Clarity eCommerce Product <-> SAP ECC Material Master (MARA/MARC)
Clarity eCommerce Customer <-> SAP ECC Customer Master (KNA1/KNB1)
Clarity eCommerce Inventory <-> SAP ECC Material Master (MARD-LABST)
Clarity eCommerce Payment Transaction <-> SAP ECC Financial Document (BKPF/BSEG)
Clarity eCommerce Shipment <-> SAP ECC Delivery (LIKP/LIPS)
Clarity eCommerce Return <-> SAP ECC Returns Order (VA01) / Goods Movement (MIGO)

"The integration architecture positions the iPaaS as the central hub. Clarity eCommerce initiates events (e.g., new order) via webhooks, which the iPaaS captures. The iPaaS then orchestrates data transformation and securely calls SAP ECC BAPIs/OData services to create/update records. Conversely, events or scheduled syncs from SAP ECC (e.g., inventory changes, customer updates) trigger iPaaS flows to update Clarity eCommerce via its REST APIs. This bi-directional, event-driven flow ensures real-time data consistency."

Pricing

Simple, transparent pricing for SAP ECC + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP ECC

Integrating SAP ECC fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Data Entities & Intelligent Mapping between SAP ECC and Clarity eCommerce

A successful integration hinges on precise mapping and transformation of key business entities between SAP ECC and Clarity eCommerce. Our iPaaS provides a visual canvas, augmented by AI, to ensure accurate and consistent data flow for critical entities.

Order (Clarity) ↔ Sales Order (SAP ECC)

Represents a customer's purchase request. The Clarity eCommerce 'Order' is the source for creating a 'Sales Order' in SAP ECC for fulfillment and billing.

SAP ECC Fields

VBAK-VBELN (Sales Document Number) VBAK-AUART (Sales Document Type) VBAK-VKORG (Sales Organization) VBAK-VTWEG (Distribution Channel) VBAK-SPART (Division) VBAP-MATNR (Material Number) VBAP-KWMENG (Order Quantity) VBAP-NETWR (Net Value) KNA1-KUNNR (Customer Number) VBPA-ADRNR (Address Number)

Clarity eCommerce Fields

orderId customerId orderDate status totalAmount currency shippingAddress (street, city, zip, country) billingAddress (street, city, zip, country) lineItems (sku, name, quantity, unitPrice, taxAmount) paymentInfo (method, transactionId)

Mapping Notes

Clarity `orderId` maps to a custom reference field in SAP ECC 'Sales Order' header or a text field. Clarity `customerId` needs to be reconciled with SAP ECC 'Customer Number' (KUNNR). Clarity `lineItems.sku` maps to SAP ECC 'Material Number' (MATNR). Clarity `shippingAddress` and `billingAddress` map to corresponding address fields associated with the 'Sales Order' partner functions.

Next Steps

See SAP ECC + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End eCommerce Order-to-Cash Automation

Seamlessly manage the entire customer order journey, from placement on Clarity eCommerce to fulfillment, invoicing, and financial posting in SAP ECC, ensuring rapid processing and data accuracy.

Integration Steps:

  1. 0 Customer places an order on Clarity eCommerce.
  2. 1 Clarity eCommerce triggers an `order.created` webhook to the iPaaS.
  3. 2 iPaaS maps Clarity 'Order' data (orderId, lineItems, customerId, totalAmount, shippingAddress) to SAP ECC 'Sales Order' (VBAK/VBAP) fields (VBELN, AUART, MATNR, KWMENG, NETWR).
  4. 3 iPaaS invokes SAP BAPISALESORDERCREATEFROMDAT2 or OData /SalesOrderCollection to create the Sales Order in SAP ECC.
  5. 4 SAP ECC automatically reserves inventory ('Material Master' MARD-LABST) and initiates fulfillment processes.
  6. 5 Upon goods issue in SAP ECC ('Goods Movement' MKPF/MSEG), iPaaS updates Clarity eCommerce with shipment status and tracking via '/api/v1/orders' or '/api/v1/shipments'.
  7. 6 SAP ECC generates 'Invoice' (VBRK/VBRP) and 'Financial Document' (BKPF/BSEG) for the order.
  8. 7 iPaaS retrieves invoice details and posts them to Clarity eCommerce or an external customer portal.

Business Outcome

Reduced order processing time from hours to minutes, eliminated manual data entry errors, improved cash flow, and enhanced customer satisfaction with real-time updates.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Inventory Accuracy
Prevent overselling and backorders by synchronizing SAP ECC's definitive stock levels with Clarity eCommerce in real-time, ensuring customers always see accurate product availability.
Accelerated Order-to-Cash Cycle
Automate order creation, fulfillment, and invoicing, drastically reducing the time from customer purchase on Clarity eCommerce to cash realization in SAP ECC.
Unified Customer Experience
Create a single, consistent customer view by harmonizing data between Clarity eCommerce and SAP ECC, enabling personalized interactions and efficient service.
Automated Financial Reconciliation
Eliminate manual effort in financial closing by automatically reconciling Clarity eCommerce payment transactions and invoices with SAP ECC's General Ledger.
Reduced Manual Effort & Errors
Automate repetitive data entry tasks, minimizing human error and freeing up staff for higher-value activities.
Scalability for Growth
The iPaaS architecture allows your integration to effortlessly handle increased transaction volumes as your eCommerce business grows, without compromising performance.
Enhanced Data Security & Compliance
Ensure secure data transfer and processing between systems, adhering to industry standards and compliance regulations like GDPR and SOX.
✨

Real-time Inventory Accuracy

99%+ Inventory Accuracy

📋 What You Get

Prevent overselling and backorders by synchronizing SAP ECC's definitive stock levels with Clarity eCommerce in real-time, ensuring customers always see accurate product availability.

💼 Business Impact

This benefit directly contributes to 99%+ improvement in Inventory Accuracy, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /sap/opu/odata/sap/SDSALESDOCUMENTSRV/SalesOrderCollection Create new sales orders from Clarity eCommerce via OData services for modern SAP Gateway connectivity.
RFC BAPISALESORDERCREATEFROMDAT2 Programmatically create sales orders in SAP ECC, widely used for robust, high-volume order ingestion from eCommerce.
RFC BAPIMATERIALAVAILABILITY Check real-time stock availability for materials in specific plants, crucial for eCommerce inventory synchronization.
RFC BAPIACCDOCUMENT_POST Post financial accounting documents directly to the General Ledger, used for payment reconciliation and journal entries from eCommerce transactions.
RFC BAPICUSTOMERCREATEFROMDATA1 Create new customer master data records in SAP ECC from Clarity eCommerce customer registrations.

⚡ Transformation Logic

  • Currency Conversion: Automatically convert transaction amounts between Clarity eCommerce's currency and SAP ECC's company code currency.
  • Address Normalization: Standardize address formats (e.g., street abbreviations, state codes) to comply with SAP ECC's address structures.
  • Status Mapping: Translate Clarity eCommerce order/shipment statuses (e.g., 'Pending', 'Shipped') to SAP ECC document statuses (e.g., 'A', 'C').
  • Derived Fields: Automatically populate SAP ECC specific fields (e.g., 'Sales Organization', 'Distribution Channel', 'Division') based on rules derived from Clarity eCommerce data (e.g., storefront ID, product category).
  • Product/SKU Cross-referencing: Maintain a lookup table or use intelligent matching for Clarity eCommerce SKUs to SAP ECC Material Numbers.

🛡️ Error Handling

  • SAP ECC Locking Issues: Handled by retries with exponential backoff.
  • Invalid Material Number: iPaaS flags the order line item for review, preventing SAP ECC error.
  • Clarity eCommerce API Unavailability: iPaaS queues messages and retries when service is restored.
  • Data Format Mismatch: iPaaS transformation logic corrects or flags for manual intervention.
  • Duplicate Customer Creation: iPaaS deduplication logic identifies and prevents duplicate records in SAP ECC.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the best way to integrate SAP ECC with Clarity eCommerce?
The most effective approach is to use a modern Integration Platform as a Service (iPaaS). An iPaaS provides pre-built connectors for both SAP ECC (BAPIs, RFCs, IDocs, OData) and Clarity eCommerce (REST APIs, Webhooks), facilitating API-first, event-driven integrations with robust data mapping, orchestration, and monitoring capabilities. This approach is more scalable, secure, and easier to maintain than custom-coded solutions.

Technical FAQs

▸ Can I use low-code/no-code tools to automate workflows involving both SAP ECC and Clarity eCommerce?
Absolutely. Modern iPaaS platforms offer low-code/no-code environments that empower business users and citizen integrators to design and deploy complex workflows involving both SAP ECC and Clarity eCommerce. This allows for rapid automation of tasks like order processing, inventory synchronization, and customer data harmonization without requiring deep coding expertise, significantly accelerating digital transformation initiatives.
▸ How does an iPaaS manage integration errors and failures effectively between these two systems?
An effective strategy involves a centralized iPaaS error handling framework. This includes detailed logging, configurable retry mechanisms with exponential backoff, dead-letter queues for unresolvable errors, automated notifications to relevant teams, and potentially AI-assisted auto-resolution for common failure patterns. This ensures minimal data loss, faster recovery, and maintains the stability of both SAP ECC and Clarity eCommerce.

AI FAQs

▸ How can AI enhance my SAP ECC and Clarity eCommerce integrations?
AI can significantly augment your integrations by providing capabilities like intelligent data mapping suggestions, automated validation and anomaly detection for transactions (e.g., fraudulent orders, incorrect inventory), predictive insights for operational efficiency, and autonomous exception handling. This reduces manual effort, improves data quality, and makes your workflows more resilient and intelligent.

Data Synchronization FAQs

▸ How do I ensure real-time inventory consistency between SAP ECC and Clarity eCommerce?
Achieving real-time inventory consistency requires an event-driven iPaaS integration. When stock levels change in SAP ECC (e.g., goods receipt, sales order fulfillment), an event (e.g., SAP Change Pointer or custom ABAP event) triggers an immediate update to Clarity eCommerce via its `/api/v1/inventory` endpoint. Conversely, orders placed in Clarity eCommerce can trigger immediate inventory reservations in SAP ECC. Comprehensive data mapping and transformation within the iPaaS are crucial.
▸ Can this integration handle complex pricing logic from SAP ECC for Clarity eCommerce?
Yes. SAP ECC's complex 'Pricing Conditions' (KONV/KONP) can be integrated. The iPaaS can retrieve calculated prices directly from SAP ECC for a given product and customer, or synchronize specific condition records. The transformation logic within the iPaaS then ensures these prices are accurately reflected in Clarity eCommerce, handling any necessary conversions or display adjustments.

Technical Challenges FAQs

▸ What are the common technical challenges when integrating SAP ECC with an eCommerce platform like Clarity?
Common technical challenges include navigating SAP ECC's complex data model, managing various SAP integration interfaces (BAPIs, RFCs, IDocs, OData), ensuring real-time performance for high-volume transactions, implementing robust error handling and reconciliation, and maintaining security for on-premise SAP ECC systems. A robust iPaaS helps abstract much of this complexity while also managing Clarity eCommerce's API rate limits and webhook reliability.

Security FAQs

▸ What are the security best practices for connecting an iPaaS to SAP ECC and Clarity eCommerce?
Best practices include using secure communication protocols (HTTPS, VPN, TLS 1.2+), implementing least-privilege access for dedicated service accounts in both SAP ECC and Clarity eCommerce, encrypting sensitive data in transit and at rest, regular security audits, and adherence to compliance standards (e.g., GDPR, SOC 2). Utilizing an iPaaS with strong security certifications and features is also critical, including tokenization for payment data.
Pricing

Simple, transparent pricing for SAP ECC + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP ECC + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo