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Seamless SAP ECC & Heartland Integration: Unifying Payments, POS, and ERP Operations

Automate end-to-end financial, sales, inventory, and payroll workflows with an intelligent iPaaS, ensuring real-time data accuracy, enhanced compliance, and operational efficiency.

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The Challenge

Disconnected Systems: The Hidden Costs of Manual SAP ECC & Heartland Operations

Without a robust integration, critical business functions between SAP ECC, your core ERP, and Heartland's payment, POS, and payroll solutions operate in silos. This fragmentation leads to a cascade of operational inefficiencies, financial discrepancies, and compliance risks that hinder growth and erode profitability.

  • **Manual Data Entry & Reconciliation:** Re-keying sales orders, payment details, and payroll information leads to errors, delays, and significant labor costs.
  • **Delayed Financial Close:** Inaccurate or stale payment and sales data from Heartland impedes timely reconciliation in SAP ECC, prolonging month-end close processes.
  • **Inventory Discrepancies:** Lack of real-time sync between SAP ECC's Material Master and Heartland POS/eCommerce leads to overselling, stockouts, and dissatisfied customers.
  • **Inconsistent Customer Data:** Disparate customer records across systems result in poor customer service, ineffective marketing, and compliance challenges.
  • **Compliance & Security Risks:** Manual handling of sensitive payment data increases the risk of PCI DSS non-compliance and data breaches.
  • **Lack of Real-time Insights:** Delayed data flow prevents businesses from gaining immediate insights into sales performance, payment trends, and financial health.
Integration Diagram
Solution Illustration
The Solution

The Intelligent iPaaS Solution: Unifying SAP ECC & Heartland with Automation and AI

Our advanced iPaaS platform provides a comprehensive, low-code, AI-augmented solution to seamlessly integrate SAP ECC and Heartland. It acts as the intelligent hub, orchestrating real-time data flow, automating complex workflows, and ensuring data integrity across your entire enterprise.

  • **Pre-built Connectors:** Robust, optimized connectors for SAP ECC (BAPIs, RFCs, IDocs, OData) and Heartland (REST APIs, Webhooks).
  • **Visual Workflow Designer:** Intuitive drag-and-drop interface for building complex integration flows without coding.
  • **Real-time Data Synchronization:** Event-driven architecture for immediate updates between systems.
  • **AI-Powered Data Mapping & Validation:** Automate schema matching, suggest transformations, and detect anomalies.
  • **Centralized Error Handling & Monitoring:** Proactive alerts, configurable retries, and detailed logs for operational resilience.
Implementation Timeline

Go live with SAP ECC + Heartland in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP ECC and Heartland, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP ECC + Heartland deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • **Pre-built Connectors:** Robust, optimized connectors for SAP ECC (BAPIs, RFCs, IDocs, OData) and Heartland (REST APIs, Webhooks).
  • **Visual Workflow Designer:** Intuitive drag-and-drop interface for building complex integration flows without coding.
  • **Real-time Data Synchronization:** Event-driven architecture for immediate updates between systems.
  • **AI-Powered Data Mapping & Validation:** Automate schema matching, suggest transformations, and detect anomalies.
  • **Centralized Error Handling & Monitoring:** Proactive alerts, configurable retries, and detailed logs for operational resilience.
  • **Scalable & Secure Architecture:** Designed for high-volume transactions, ensuring PCI DSS compliance and data protection.

Integration Architecture & Data Flow: Connecting SAP ECC and Heartland

Our iPaaS solution provides a robust, event-driven architecture for connecting SAP ECC and Heartland. It abstracts the underlying API complexities, enabling seamless, secure, and scalable data exchange through a combination of synchronous and asynchronous methods.

Data Flow Steps

**Event Trigger:** A business event occurs in either SAP ECC (e.g., goods movement, sales order creation) or Heartland (e.g., payment processed, POS sale).

**iPaaS Ingestion:** The iPaaS captures this event via webhooks (Heartland) or SAP Change Pointers/BAPI calls (SAP ECC).

**Data Transformation & Validation:** Raw data is normalized, mapped, and transformed according to defined business rules and target system schemas. AI assists in this process, detecting anomalies and suggesting mappings.

**Orchestration:** The iPaaS orchestrates multi-step workflows, ensuring data flows to the correct target system in the right sequence.

**API Interaction:** The iPaaS invokes target system APIs (BAPIs/RFCs/OData for SAP ECC, REST for Heartland) to create, update, or retrieve records.

**Error Handling & Reconciliation:** Any failures are logged, retried with exponential backoff, and escalated if persistent. Reconciliation logic ensures data consistency.

**Monitoring & Alerting:** Real-time dashboards provide visibility into integration health, performance, and transaction status.

Data Touchpoints

Heartland Payment Transaction -> SAP ECC Financial Document
Heartland Settlement Batch -> SAP ECC Financial Document (aggregated)
Heartland Customer -> SAP ECC Customer Master (bi-directional)
Heartland Order -> SAP ECC Sales Order
Heartland Product/SKU -> SAP ECC Material Master (bi-directional, esp. inventory)
Heartland Employee -> SAP ECC HCM (employee data)
SAP ECC Sales Order -> Heartland Order (status updates)
SAP ECC Material Master (Inventory) -> Heartland Product/SKU (inventory levels)

"An event-driven iPaaS acts as the central hub. Events from Heartland (Payment Transaction, Settlement Batch, Customer, Employee) are captured via webhooks or API polling. Events from SAP ECC (Sales Order, Material Master, Financial Document, Customer Master, Goods Movement) are captured via Change Pointers, BAPI calls, or OData services. The iPaaS performs data mapping, transformation, validation, and orchestration before pushing data to the respective target system's APIs. All flows are monitored, and errors are handled centrally."

Pricing

Simple, transparent pricing for SAP ECC + Heartland.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP ECC

Integrating SAP ECC fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for SAP ECC and Heartland Integration

Achieving seamless integration requires precise mapping between the distinct data structures of SAP ECC and Heartland. Our iPaaS provides intelligent, low-code tools to harmonize these entities, ensuring data consistency and accuracy across all workflows.

Order / Sales Order

Represents a customer's purchase. Originates from eCommerce/POS, triggers payment in Heartland, and becomes a sales order in SAP ECC.

SAP ECC Fields

VBAK-VBELN (Sales Document Number) VBAK-AUART (Sales Document Type) VBAK-VKORG (Sales Organization) VBAP-MATNR (Material Number) VBAP-KWMENG (Order Quantity) VBAP-NETWR (Net Value)

Heartland Fields

orderId orderNumber status totalAmount lineItems (sku, name, price, quantity) customerId paymentMethod

Mapping Notes

Heartland's `orderId` is often mapped to a custom field or external reference in SAP ECC Sales Order header. Line items require careful mapping of Heartland `sku` to SAP ECC `MATNR` and quantity/price fields. Tax and shipping details need consistent handling.

Next Steps

See SAP ECC + Heartland integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End eCommerce Order-to-Cash with Heartland Payments & SAP ECC Financials

Automate the entire lifecycle of an eCommerce order, from customer placement and Heartland payment processing to sales order creation, inventory deduction, and financial posting in SAP ECC.

Integration Steps:

  1. 0 Customer places an order on an eCommerce platform.
  2. 1 iPaaS captures the order event, processes details, and initiates a payment transaction through Heartland.
  3. 2 Heartland processes the payment, returning transaction status.
  4. 3 iPaaS creates a Sales Order (VBAK/VBAP) in SAP ECC, deducting inventory (MARD-LABST).
  5. 4 Upon successful payment settlement from Heartland, iPaaS generates and posts a Financial Document (BKPF/BSEG) in SAP ECC for revenue recognition and cash application.
  6. 5 Order status and inventory updates are synchronized back to the eCommerce platform.

Business Outcome

Accelerated order fulfillment, real-time revenue recognition, reduced manual data entry, improved cash flow visibility, and accurate inventory levels across all sales channels.

Frequency

Real-time, Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Financial Close
Automate the reconciliation of Heartland payment settlements and POS sales data directly into SAP ECC's General Ledger, significantly reducing manual effort and speeding up month-end close processes.
Real-time Inventory Accuracy
Synchronize inventory levels between SAP ECC Material Master and Heartland POS/eCommerce in real-time, eliminating overselling, improving order fulfillment, and enhancing customer satisfaction.
Enhanced Payment Security & Compliance
Ensure end-to-end PCI DSS compliance for all Heartland payment data flowing into SAP ECC, leveraging tokenization, encryption, and robust access controls.
Streamlined Order-to-Cash Cycle
Automate the entire order process from eCommerce to Heartland payment, SAP ECC Sales Order creation, and financial posting, reducing processing time and manual errors.
Unified Customer & Product Data
Achieve a single source of truth for customer and product master data across SAP ECC, Heartland, and other systems, improving customer service and operational consistency.
Reduced Fraud & Error Risk
Leverage AI-driven anomaly detection to identify suspicious payment transactions, reconciliation discrepancies, or data entry errors before they impact your financials.
Accelerated Employee Onboarding & Payroll
Automate the flow of new employee data from HRIS into SAP ECC HCM and Heartland Payroll, ensuring timely and accurate setup for payroll and HR management.
✨

Accelerated Financial Close

30% Reduction in Reconciliation Time

📋 What You Get

Automate the reconciliation of Heartland payment settlements and POS sales data directly into SAP ECC's General Ledger, significantly reducing manual effort and speeding up month-end close processes.

💼 Business Impact

This benefit directly contributes to 30% improvement in Reduction in Reconciliation Time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with SAP ECC + Heartland in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP ECC and Heartland, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP ECC + Heartland deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /sap/opu/odata/sap/SD_SALESDOCUMENT_SRV/SalesOrderCollection Create new sales orders from external systems (e.g., eCommerce) using OData services via SAP Gateway. Supports synchronous and asynchronous processing.
RFC BAPI_SALESORDER_CREATEFROMDAT2 Programmatically create sales orders in SAP ECC, widely used for robust, high-volume order ingestion from iPaaS. Offers more control than OData for complex scenarios.
RFC BAPI_MATERIAL_AVAILABILITY Check real-time stock availability for materials in specific plants, crucial for eCommerce inventory sync. Provides immediate response.
RFC BAPI_ACC_DOCUMENT_POST Post financial accounting documents directly to the General Ledger, used for payment reconciliation, journal entries, and settlement batch postings.
RFC BAPI_CUSTOMER_CREATEFROMDATA1 Create new customer master data records in SAP ECC from external CRM or eCommerce systems. Supports comprehensive customer data.
EDI/ALE IDoc (ORDERS05, MATMAS05, DEBMAS05, ACC_DOCUMENT03) Asynchronous, batch-oriented data exchange for high-volume transactions like sales orders, material master, customer master, or financial documents. Ideal for decoupling systems.

⚡ Transformation Logic

  • **Heartland Order Line Items to SAP ECC Sales Order Items:** Flatten Heartland's `lineItems` array into individual `VBAP` entries, mapping `sku` to `MATNR` and calculating net value.
  • **Heartland Payment Amount to SAP ECC Currency Conversion:** Convert Heartland `amount` to SAP ECC transaction currency (`WAERK`) if different, applying exchange rates.
  • **Heartland Customer Address Standardization:** Parse and standardize address fields (street, city, state, zip) to match SAP ECC's address format for `KNA1-STRAS`, `KNA1-ORT01` etc.
  • **SAP ECC Inventory to Heartland Quantity:** Map `MARD-LABST` to `quantityOnHand`, handling units of measure conversion (e.g., 'EA' to 'PCS').
  • **Heartland Settlement Batch Aggregation:** Summarize `Payment Transaction` data by `cardType` and `transactionType` to create a single `Financial Document` in SAP ECC for daily reconciliation.

🛡️ Error Handling

  • **SAP ECC BAPI failure:** Due to invalid data, missing configuration, or temporary system unavailability. Handled by retries, dead-letter queue, and notification.
  • **Heartland API rate limit:** Exceeded API calls. Handled by queuing and exponential backoff.
  • **Data format mismatch:** Incorrect date format or missing mandatory field. Detected by validation rules, AI, and routed for correction.
  • **Duplicate record creation:** Attempt to create an existing customer or sales order. Prevented by idempotent design and deduplication logic.
  • **Network connectivity issues:** Temporary loss of connection between iPaaS and either system. Handled by retry mechanisms and circuit breakers.
Pricing

Simple, transparent pricing for SAP ECC + Heartland.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate SAP ECC with Heartland?
The most effective approach is to use a modern Integration Platform as a Service (iPaaS). An iPaaS provides pre-built connectors for SAP ECC (BAPIs, RFCs, IDocs, OData) and Heartland (REST APIs, Webhooks), facilitating API-first, event-driven integrations with robust data mapping, orchestration, and monitoring capabilities. This approach is more scalable, secure, and easier to maintain than custom-coded solutions.

Security & Compliance FAQs

▸ How does this integration ensure PCI DSS compliance for Heartland payments flowing into SAP ECC?
Our iPaaS prioritizes PCI DSS compliance by ensuring that raw payment card data from Heartland is tokenized and never stored in downstream systems, including SAP ECC. All data in transit is encrypted with TLS 1.2+, and the iPaaS itself adheres to stringent security certifications, providing end-to-end secure and compliant data handling.
▸ What are the security best practices for connecting an iPaaS to SAP ECC and Heartland?
Best practices include using secure communication protocols (HTTPS, VPN, TLS 1.2+), implementing least-privilege access for dedicated service accounts in both SAP ECC and Heartland, encrypting sensitive data in transit and at rest, tokenizing payment card data, regular security audits, and adherence to compliance standards like PCI DSS, GDPR, and SOX. Utilizing an iPaaS with strong security certifications is critical.

Low-Code/No-Code FAQs

▸ Can I use low-code/no-code tools to customize my SAP ECC and Heartland workflows?
Absolutely. Modern iPaaS platforms offer low-code/no-code environments that empower business users and citizen integrators to design and deploy complex workflows involving both SAP ECC and Heartland. This allows for rapid automation of tasks like order processing, payment reconciliation, or master data synchronization without requiring deep coding expertise.

AI Enhancements FAQs

▸ How does AI enhance fraud detection for Heartland transactions and reconciliation in SAP ECC?
AI significantly augments fraud detection by continuously monitoring Heartland transaction data and reconciliation flows into SAP ECC. It identifies anomalous patterns (e.g., unusual transaction amounts, frequencies, or payment types) that might indicate fraud or discrepancies, flagging them for review or automatically pausing transactions, reducing manual effort and risk.

Technical Challenges FAQs

▸ What are the common technical challenges when integrating SAP ECC with Heartland?
Common technical challenges include navigating SAP ECC's complex data model, managing various integration interfaces (BAPIs, RFCs, IDocs, OData), ensuring real-time performance for high-volume transactions, maintaining PCI DSS compliance, implementing robust error handling and reconciliation, and securing on-premise SAP ECC systems. A robust iPaaS helps abstract and manage much of this complexity.

Data Consistency FAQs

▸ How do I ensure data consistency between SAP ECC (Material Master) and Heartland (Product/SKU inventory)?
Achieving data consistency requires an event-driven iPaaS integration. Inventory updates in SAP ECC (e.g., goods receipt, sales order delivery) trigger immediate updates to the Product/SKU `quantityOnHand` in Heartland POS and any connected eCommerce platforms. Comprehensive data mapping, transformation, and reconciliation logic within the iPaaS are crucial, often with AI assisting in identifying and resolving discrepancies.

HR & Payroll FAQs

▸ Can this solution integrate Heartland Payroll with SAP ECC HCM for employee data?
Yes, absolutely. The iPaaS can automate the flow of employee data from your HRIS into both SAP ECC HCM (for personnel administration, organizational management) and Heartland Payroll (for timely and accurate payroll processing). This ensures that new hires, terminations, and employee updates are consistently reflected across all critical systems, reducing manual entry and errors.
Next Steps

See SAP ECC + Heartland integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with SAP ECC + Heartland in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP ECC and Heartland, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP ECC + Heartland deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP ECC + Heartland.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP ECC + Heartland integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo