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Connect™

Unify SAP & Epicor E9: Drive Operational Excellence with Intelligent Integration

Break down data silos between your core SAP ERP and Epicor E9 accounting & operations. Achieve real-time data synchronization, automate critical workflows, and gain a 360-degree view of your business with our AI-powered iPaaS.

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The Challenge

The Challenge of Disconnected SAP and Epicor E9 Systems

Running SAP for core ERP functions and Epicor E9 for specialized accounting or operational tasks often leads to fragmented data, manual processes, and delayed insights. This disconnect hinders agility and introduces significant operational risks.

  • Manual data entry between systems leads to errors and delays.
  • Lack of real-time visibility into inventory, orders, and financial status.
  • Inconsistent master data (customer, product, vendor) across platforms.
  • Slow and cumbersome financial close and reconciliation processes.
  • Inefficient procure-to-pay and order-to-cash cycles.
  • High IT overhead for custom, brittle point-to-point integrations.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration for SAP and Epicor E9: A Unified Enterprise

Our iPaaS solution seamlessly connects SAP (covering S/4HANA and ECC) with Epicor E9, transforming disparate systems into a cohesive, intelligent ecosystem. We enable real-time, event-driven data exchange and automate complex workflows, ensuring your business runs like a well-oiled machine.

  • Pre-built, customizable connectors for SAP and Epicor E9
  • Visual, drag-and-drop workflow designer
  • AI-powered data mapping and transformation engine
  • Real-time event-driven architecture (SAP Event Mesh, Epicor E9 webhooks)
  • Robust error handling and automated retry mechanisms
Implementation Timeline

Go live with SAP + Epicor E9 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP and Epicor E9, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP + Epicor E9 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, customizable connectors for SAP and Epicor E9
  • Visual, drag-and-drop workflow designer
  • AI-powered data mapping and transformation engine
  • Real-time event-driven architecture (SAP Event Mesh, Epicor E9 webhooks)
  • Robust error handling and automated retry mechanisms
  • Centralized monitoring and governance dashboard
  • Secure, scalable, and compliant integration platform

Technical Integration Details: Connecting SAP and Epicor E9

Our integration solution provides a robust, secure, and scalable framework for connecting SAP and Epicor E9. It leverages best practices for enterprise integration, ensuring seamless data flow and process automation.

Data Flow Steps

Connectivity Layer: Securely connect to SAP via SAP Cloud Connector (for on-premise ECC/S/4HANA) or directly to SAP BTP services (for S/4HANA Cloud). Connect to Epicor E9 via its RESTful APIs or Service Connect.

API Management: Centralized management of all SAP and Epicor E9 APIs, including authentication, authorization, and rate limiting.

Event & Trigger Management: Configure event listeners for SAP Event Mesh or webhooks for Epicor E9 to enable real-time, event-driven integrations. Implement intelligent polling for systems lacking native event capabilities.

Data Mapping & Transformation Engine: Utilize a visual, low-code interface to define complex data mappings and transformations between SAP's and Epicor E9's diverse data models.

Workflow Orchestration: Design multi-step workflows that span both systems, incorporating conditional logic, approvals, and error handling.

Security & Compliance: Implement end-to-end encryption, robust access controls, and auditing to ensure data privacy and regulatory compliance (e.g., GDPR, PCI DSS).

Monitoring & Alerting: Real-time dashboards provide insights into integration health, performance, and error logs, with configurable alerts for critical issues.

Data Touchpoints

SAP: Business Partner/Customer, Material/Product, Sales Order, Purchase Order, Invoice, Payment, General Ledger, Inventory (Plant/Storage Location), Cost Center.
Epicor E9: Customer, Part/Product, Sales Order, Purchase Order, Invoice (AR/AP), Payment, General Ledger Entry, Inventory (Warehouse/Bin), Vendor, Shipment.

"A visual flow diagram would show SAP (S/4HANA/ECC) on one side and Epicor E9 on the other, with the iPaaS in the center. Arrows indicate bidirectional data flow for entities like Customer, Product, Sales Order, PO, Invoice, and GL. Key triggers (e.g., SAP Event Mesh, Epicor E9 webhook) and actions (e.g., OData POST, REST API PUT) are depicted. AI-powered validation and transformation steps are shown within the iPaaS layer."

Pricing

Simple, transparent pricing for SAP + Epicor E9.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP

Integrating SAP fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping between SAP and Epicor E9

Our iPaaS provides comprehensive support for synchronizing critical business entities, ensuring data consistency and integrity across SAP and Epicor E9. AI-driven mapping and validation accelerate setup and reduce errors.

Customer / Business Partner

Harmonizes customer records, consolidating diverse data from SAP's Business Partner (S/4HANA) or Customer Master (ECC) with Epicor E9's Customer entity. This ensures a unified customer view for sales, service, and finance.

SAP Fields

BusinessPartnerID Name SearchTerm Address EmailAddress PhoneNumber CustomerGroup SalesOrganizationData CompanyCodeData

Epicor E9 Fields

CustNum Name Address1 City State Zip Country PhoneNum EmailAddress TermsCode CreditLimit SalesRepCode

Mapping Notes

Complex mapping required for SAP's multi-role Business Partner (Sold-To, Ship-To, Payer) to Epicor E9's Customer and ShipTo entities. Address standardization and unique identifier management are crucial. AI assists in deduplication.

Next Steps

See SAP + Epicor E9 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End Order Fulfillment (eCommerce to ERP)

Automate the entire sales order lifecycle, from customer placement in an eCommerce platform (integrated with SAP) to order creation in SAP, then fulfillment and invoicing in Epicor E9, and payment processing.

Integration Steps:

  1. 0 Customer places order on eCommerce platform.
  2. 1 Sales Order created in SAP (SD) via eCommerce integration.
  3. 2 iPaaS captures new Sales Order event from SAP (e.g., via OData API or Event Mesh).
  4. 3 iPaaS transforms SAP Sales Order data (Business Partner, Material, pricing) to Epicor E9's Customer, Part, and Sales Order structure.
  5. 4 Sales Order created in Epicor E9, triggering inventory allocation and fulfillment processes.
  6. 5 Epicor E9 updates inventory levels (PartTran) which are synchronized back to SAP (MM/WM).
  7. 6 Shipment confirmation from Epicor E9 (PackNum) updates SAP's Outbound Delivery and triggers customer notifications.
  8. 7 Invoice generated in Epicor E9 (AR Invoice) upon shipment.
  9. 8 Epicor E9 Invoice synchronized to SAP FI/CO for financial posting and reconciliation.

Business Outcome

Accelerated order processing by 60%, improved order accuracy by 95%, reduced manual effort, and faster cash realization.

Frequency

Real-time (Order Creation, Inventory Updates, Shipment) & Near Real-time (Invoicing)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Operational Visibility
Gain instant insights into sales orders, inventory levels, and financial movements across SAP and Epicor E9, enabling faster, data-driven decisions.
Automated Workflows & Efficiency
Eliminate manual data entry and redundant tasks between systems, significantly accelerating business processes like Order-to-Cash and Procure-to-Pay.
Enhanced Data Accuracy & Quality
Leverage AI-driven validation and robust mapping to ensure consistent, error-free master data and transactional records across both ERPs.
Faster Financial Close & Reporting
Streamline financial data aggregation and reconciliation between SAP FI/CO and Epicor E9, enabling quicker month-end closes and accurate reporting.
Scalability & Future-Proofing
Build a flexible integration architecture that scales with your business growth and easily adapts to future system upgrades or new application deployments.
Reduced IT Burden & Costs
Minimize reliance on custom code and specialized developers with a low-code/no-code iPaaS, lowering integration development and maintenance costs.
✨

Real-time Operational Visibility

30% Reduction in decision-making time

📋 What You Get

Gain instant insights into sales orders, inventory levels, and financial movements across SAP and Epicor E9, enabling faster, data-driven decisions.

💼 Business Impact

This benefit directly contributes to 30% improvement in Reduction in decision-making time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /sap/opu/odata/sap/APISALESORDERSRV/ASalesOrder Create Sales Order (SAP S/4HANA Cloud)
POST/PATCH /sap/opu/odata/sap/APIBUSINESSPARTNER/A_BusinessPartner Create/Update Business Partner (SAP S/4HANA)
GET/PATCH /sap/opu/odata/sap/APIMATERIALSRV/A_Product Retrieve/Update Material/Product (SAP S/4HANA)
POST /sap/opu/odata/sap/APIJOURNALENTRYSRV/A_JournalEntry Post Financial Journal Entries (SAP S/4HANA Finance)
RFC /sap/rfc/func/BAPISALESORDERCREATEFROMDAT2 Create Sales Order (SAP ECC via SAP Cloud Connector)
RFC /sap/rfc/func/BAPIGOODSMVTCREATE Post Goods Movement (SAP ECC via SAP Cloud Connector)

⚡ Transformation Logic

  • Schema Mapping: Direct field-to-field mapping between SAP and Epicor E9 entities (e.g., SAP MaterialID to Epicor E9 PartNum).
  • Data Type Conversion: Automatic conversion of data types (e.g., date formats, numeric to string).
  • Value Translation: Mapping of coded values (e.g., SAP CustomerGroup to Epicor E9 ClassID).
  • Data Aggregation/Splitting: Combining multiple source fields into one target field or vice-versa (e.g., address lines).
  • Conditional Logic: Apply transformations based on specific conditions (e.g., different pricing rules for different customer groups).
  • Data Enrichment: Augmenting data with information from other sources or internal lookups (e.g., add sales territory based on customer address).
  • Default Value Assignment: Automatically assign default values for missing non-critical fields.

🛡️ Error Handling

  • SAP Rate Limit Exceeded: iPaaS automatically throttles and retries requests with exponential backoff.
  • Epicor E9 Data Validation Error: Invalid PartNum in an order line leads to message being routed to dead-letter queue for manual correction.
  • Network Interruption: Integration flow pauses, buffers messages, and resumes processing upon network restoration.
  • SAP Business Logic Error: Insufficient credit check fails in SAP for a Sales Order; iPaaS captures the error and triggers a workflow for a credit manager review.
  • Duplicate Posting: Idempotency checks prevent the same invoice from being posted twice in Epicor E9, even if the source system retries the message.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate SAP (S/4HANA or ECC) with Epicor E9?
The most effective approach is to leverage a modern iPaaS (Integration Platform as a Service). It provides pre-built connectors for both SAP (OData, RFC/BAPI via Cloud Connector) and Epicor E9 (REST APIs, Service Connect), along with visual tools for data mapping, transformation, and workflow orchestration. This ensures secure, scalable, and maintainable integration.

Data Synchronization FAQs

▸ Can I synchronize master data like Customers and Products bidirectionally between SAP and Epicor E9?
Absolutely. Bidirectional synchronization of master data is a core capability. The iPaaS establishes a 'system of record' (e.g., SAP for Business Partners, Epicor E9 for specific Part attributes) and ensures that updates in one system are accurately reflected in the other, with AI-driven deduplication and validation to maintain data quality.

Workflow Automation FAQs

▸ How does this integration handle sales orders from SAP to Epicor E9 for fulfillment?
Sales orders created in SAP (SD) are captured by the iPaaS in real-time (e.g., via SAP Event Mesh or API polling). The iPaaS then transforms and validates the order data, including line items and customer information, before creating the corresponding sales order in Epicor E9. This initiates Epicor's fulfillment processes, with status updates flowing back to SAP.

AI & Automation FAQs

▸ What role does AI play in integrating SAP and Epicor E9?
AI significantly enhances the integration by providing intelligent field mapping suggestions, automating data validation, detecting anomalies (e.g., suspicious transactions), and proactively identifying data quality issues. It can also suggest resolutions for common errors and even assist in generating complex transformation rules.

Security & Compliance FAQs

▸ How do you ensure data security and compliance for sensitive ERP data?
We implement robust security measures, including end-to-end data encryption (TLS 1.2+ in transit, AES-256 at rest), secure credential management (encrypted vault, OAuth 2.0), role-based access control (RBAC), and comprehensive audit trails. For sensitive data like payments, tokenization is used to ensure PCI DSS compliance, and data residency controls are in place for GDPR/CCPA.

Customization & Flexibility FAQs

▸ Can I customize the integration flows to match my specific business processes?
Yes, absolutely. Our low-code/no-code iPaaS provides a visual designer that allows you to easily customize existing integration flows or build new ones. You can add custom fields, define complex conditional logic, incorporate approval steps, and even embed custom scripts for highly specific business requirements, all with version control and sandbox testing.

Performance FAQs

▸ How are performance bottlenecks and SAP/Epicor E9 rate limits handled?
The iPaaS is designed for optimal performance. It employs intelligent batching for high-volume data, efficient query optimization, and caching for static data to reduce the load on both ERPs. For systems with explicit rate limits (like SAP S/4HANA Cloud), the iPaaS implements queuing, throttling, and exponential backoff strategies to prevent system overload and ensure message delivery.

Error Handling FAQs

▸ What happens if an integration fails? How is error handling managed?
Our solution includes robust, multi-layered error handling. Failed transactions are logged with detailed error messages from both SAP and Epicor E9. Automated retry mechanisms with exponential backoff are in place for transient errors. For persistent failures (e.g., data validation issues), messages are routed to a dead-letter queue for manual review, and immediate alerts are sent to relevant teams via email, Slack, or PagerDuty.
Pricing

Simple, transparent pricing for SAP + Epicor E9.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP + Epicor E9 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo