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Connect™

Unify Your Digital Commerce: Seamless SAP Hybris & Magento Integration

Connect your enterprise-grade SAP Hybris Commerce Cloud with Magento storefronts for real-time data flow, automated workflows, and a truly unified customer experience across your digital ecosystem.

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The Challenge

The Disconnect: Why Fragmented SAP Hybris & Magento Operations Hinder Growth

Operating SAP Hybris Commerce Cloud and Magento as separate, disconnected platforms creates significant operational inefficiencies and limits your ability to deliver a consistent, high-quality customer experience. Data silos lead to manual processes, errors, and delayed business insights.

  • Manual data entry for orders, customers, and products across systems.
  • Delayed or inaccurate inventory levels leading to overselling or missed sales.
  • Fragmented customer profiles hindering personalized marketing and service.
  • Slow product content updates impacting time-to-market for new offerings.
  • Complex and error-prone reconciliation of payments and returns.
Integration Diagram
Solution Illustration
The Solution

Bridging the Gap: Intelligent Integration for SAP Hybris & Magento

Our AI-powered iPaaS provides a comprehensive solution to seamlessly connect SAP Hybris Commerce Cloud and Magento. By orchestrating real-time, bi-directional data flow and automating critical workflows, we eliminate silos, ensure data consistency, and empower your business to thrive in an omnichannel world.

  • Real-time, Event-Driven Data Synchronization
  • Bi-directional Workflow Orchestration
  • Visual Low-Code/No-Code Mapping & Transformation
  • Pre-built Connectors for SAP Hybris & Magento APIs
  • Centralized API Management & Governance
Implementation Timeline

Go live with SAP Hybris + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Hybris and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Hybris + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time, Event-Driven Data Synchronization
  • Bi-directional Workflow Orchestration
  • Visual Low-Code/No-Code Mapping & Transformation
  • Pre-built Connectors for SAP Hybris & Magento APIs
  • Centralized API Management & Governance
  • Intelligent Error Handling & Monitoring

Core Integration: How Data Flows Between SAP Hybris & Magento

Our integration solution leverages an API-first, event-driven architecture to ensure seamless, real-time data exchange between SAP Hybris Commerce Cloud and Magento. The iPaaS acts as the central nervous system, orchestrating complex workflows and managing data transformations with precision.

Data Flow Steps

Event Trigger: A business event occurs in either SAP Hybris (e.g., new order, customer update) or Magento (e.g., new order, stock change).

iPaaS Ingestion: The iPaaS captures this event, typically via webhooks or API polling for less critical data.

Data Harmonization: Raw data is transformed and harmonized to a canonical format, reconciling schema differences between Hybris and Magento, and preparing for downstream systems.

Business Logic & Routing: The iPaaS applies predefined business rules (e.g., conditional routing, data enrichment) to determine the next steps and target systems (ERP, CRM, WMS, or the other eCommerce platform).

System Update: Data is pushed to the target system(s) via their respective APIs, ensuring real-time consistency.

Confirmation & Monitoring: The iPaaS logs the transaction, confirms successful delivery, and provides real-time monitoring of the entire flow.

Data Touchpoints

Customer (B2C/B2B) profiles, addresses, and consents.
Product master data, attributes, media assets, and categories.
Order header and line item details, status, and history.
Inventory stock levels and availability.
Payment transactions, authorizations, captures, and refunds.
Shipment details, tracking numbers, and delivery status.
Return requests and credit memos.
Promotions and coupons.

"Conceptual diagram showing: [SAP Hybris] <-> [iPaaS] <-> [Magento]. Parallel flows from iPaaS to [ERP (SAP S/4HANA)], [CRM (Salesforce)], [PIM], and [WMS]. Key data flows include: Order (Bi-directional), Customer (Bi-directional), Product (PIM/ERP to Hybris & Magento), Inventory (ERP/WMS to Hybris & Magento), Payment (Hybris/Magento to Payment Gateway via iPaaS to ERP)."

Pricing

Simple, transparent pricing for SAP Hybris + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Hybris

Integrating SAP Hybris fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Harmonizing Core eCommerce Entities: SAP Hybris & Magento Data Mapping

Effective integration hinges on robust mapping and transformation of core business entities. Our iPaaS provides a visual canvas, augmented by AI, to bridge the semantic and structural differences between SAP Hybris and Magento, ensuring data integrity and consistency.

Order

Represents a completed customer transaction, central to sales, fulfillment, and financial processes.

SAP Hybris Fields

orderId code userId totalPrice currency status creationTime deliveryAddress paymentInfo orderEntry[] (productCode, quantity, basePrice)

Magento Fields

order_id increment_id customer_id status grand_total items[] (sku, qty_ordered, price) billing_address shipping_address payment (method, transaction_id)

Mapping Notes

Critical for Order-to-Fulfillment. Requires careful mapping of order statuses, line item details (SKU, quantity, price), and address structures. Payment tokens must be handled securely.

Next Steps

See SAP Hybris + Magento integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time Order-to-Fulfillment Automation

Seamlessly transfer new customer orders from SAP Hybris or Magento to your ERP system (e.g., SAP S/4HANA) for financial processing and to your WMS for immediate fulfillment. Real-time shipment tracking and status updates flow back to the originating eCommerce platform.

Integration Steps:

  1. 0 Customer places order on Hybris or Magento.
  2. 1 iPaaS captures order event and transforms data.
  3. 2 Order created in ERP for financial processing.
  4. 3 Fulfillment request sent to WMS.
  5. 4 Shipment confirmation and tracking details from WMS/ERP update Hybris/Magento.

Business Outcome

Accelerated order processing, reduced manual errors, faster delivery times, and improved customer satisfaction with proactive updates.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Omnichannel Experience
Synchronize customer, product, and order data across SAP Hybris and Magento in real-time, ensuring a consistent and personalized shopping journey, regardless of the touchpoint.
Automated Order-to-Fulfillment
Accelerate order processing from Magento and Hybris to your ERP/WMS, eliminating manual data entry, reducing fulfillment times, and minimizing costly errors.
Accurate Inventory Management
Maintain precise, real-time stock levels across both eCommerce platforms directly from your ERP/WMS, preventing overselling, improving order accuracy, and enhancing customer trust.
Unified Customer 360 View
Consolidate customer profiles and purchase history from Hybris and Magento into your CRM, empowering sales and marketing with a complete understanding of each customer.
Streamlined Product Information
Automate the syndication of rich product content (descriptions, images, pricing) from your PIM/ERP to both SAP Hybris and Magento, ensuring consistency and faster time-to-market for new products.
Enhanced Data Quality & Compliance
Leverage AI-powered data validation and robust security protocols to ensure data accuracy, reduce discrepancies, and maintain compliance with regulations like GDPR and PCI DSS.
Accelerated Time-to-Value
Utilize low-code/no-code tools to rapidly design, deploy, and adapt new integration flows, enabling your business to quickly respond to market changes and new opportunities.
✨

Real-time Omnichannel Experience

25%+ Increase in Customer Satisfaction

📋 What You Get

Synchronize customer, product, and order data across SAP Hybris and Magento in real-time, ensuring a consistent and personalized shopping journey, regardless of the touchpoint.

💼 Business Impact

This benefit directly contributes to 25%+ improvement in Increase in Customer Satisfaction, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with SAP Hybris + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Hybris and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Hybris + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /occ/v2/{baseSiteId}/users/{userId}/carts Create a new shopping cart for a user (e.g., for abandoned cart recovery or customer service).
POST /occ/v2/{baseSiteId}/users/{userId}/orders Place a new order from a cart (key for order creation flows).
GET /occ/v2/{baseSiteId}/users/{userId}/orders/{orderId} Retrieve details of a specific order (for status updates, fulfillment tracking).
GET /occ/v2/{baseSiteId}/products/{productCode} Retrieve detailed information for a specific product (for product data sync, catalog lookups).
GET /occ/v2/{baseSiteId}/products/{productCode}/stock Check real-time stock availability for a product (critical for inventory sync).
PATCH /occ/v2/{baseSiteId}/users/{userId} Update a customer's profile details (for customer 360 sync).

⚡ Transformation Logic

  • Data Normalization: Standardize data formats (e.g., dates, addresses) across systems.
  • Data Enrichment: Augment data with additional information (e.g., add customer loyalty segment from CRM to order).
  • Schema Mapping: Map fields with different names or structures (e.g., `productCode` in Hybris to `sku` in Magento).
  • Conditional Logic: Apply transformations based on specific conditions (e.g., apply different pricing rules for B2B vs. B2C customers).
  • Data Aggregation: Combine data from multiple source fields into a single target field.
  • Value Mapping: Convert specific values (e.g., 'pending' status in Magento to 'open' in ERP).

🛡️ Error Handling

  • API Rate Limit Exceeded: Handled by dynamic throttling and retry mechanisms.
  • Data Validation Failure: Incorrect data format or missing mandatory fields, routed to DLQ or auto-corrected by AI.
  • Network Connectivity Issues: Temporary outages handled by retries with exponential backoff.
  • System Downtime (Hybris/Magento/ERP): Messages queued and processed once systems are back online.
  • Semantic Conflicts: Business logic applied to reconcile differences (e.g., order status mapping issues).
  • Duplicate Processing: Idempotent design ensures retries don't create duplicate records.
Pricing

Simple, transparent pricing for SAP Hybris + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What are the primary challenges of integrating SAP Hybris and Magento?
Primary challenges include reconciling different data models for entities like Customer, Product, and Order; managing real-time inventory synchronization across both platforms; ensuring consistent pricing and promotion logic; handling complex B2B scenarios if applicable; and orchestrating end-to-end order-to-cash processes seamlessly. A modern iPaaS with robust mapping and orchestration capabilities is crucial to overcome these.

iPaaS Benefits FAQs

▸ How does an iPaaS enhance SAP Hybris and Magento's eCommerce capabilities?
An iPaaS significantly enhances both Hybris and Magento by enabling real-time inventory updates from ERP/WMS, synchronizing product data from a central PIM, integrating diverse payment gateways, orchestrating complex fulfillment and returns workflows, and connecting with CRM and marketing automation tools. This creates a truly omnichannel experience, reduces manual effort, and improves operational responsiveness for both platforms.

Low-Code/No-Code FAQs

▸ Can I use low-code/no-code tools for Hybris and Magento integrations, and what are the benefits?
Yes, absolutely. Low-code/no-code tools within an iPaaS allow business analysts and citizen integrators to build and manage complex workflows for both Hybris and Magento without extensive coding. Benefits include faster integration development, reduced reliance on specialized IT resources, increased agility for business changes, and a lower total cost of ownership.

AI in Integration FAQs

▸ What role does AI play in modern SAP Hybris and Magento integration workflows?
AI augments Hybris and Magento integration by providing intelligent data mapping suggestions, automating exception handling (e.g., address validation, order anomaly detection), predicting inventory needs, personalizing customer experiences, and enhancing fraud detection in payment processing. This leads to smarter, more resilient, and self-optimizing integration workflows.

Data Management FAQs

▸ How do you ensure data consistency between Hybris, Magento, and a CRM system (e.g., Salesforce)?
Data consistency is achieved through a centralized iPaaS that orchestrates bi-directional synchronization of customer profiles, order history, and service interactions. We implement event-driven updates from Hybris, Magento, and the CRM, and leverage the iPaaS's data harmonization capabilities to resolve conflicts, perform deduplication, and ensure a single, unified customer view across all platforms.

Architecture FAQs

▸ What is event-driven architecture, and why is it important for Hybris and Magento integrations?
Event-driven architecture means systems communicate by publishing and subscribing to events (e.g., 'Order Placed', 'Inventory Updated'). It's crucial for Hybris and Magento integrations because it enables real-time data flow, loose coupling between systems, improved scalability, and immediate responsiveness to business changes—all vital for high-volume eCommerce operations.

Performance FAQs

▸ How can I handle API rate limits when integrating with SAP Hybris and Magento APIs?
We manage API rate limits by implementing intelligent throttling mechanisms within the iPaaS, using message queues to buffer requests, batching multiple updates into single calls where possible, and monitoring Hybris and Magento API response headers for rate limit information to dynamically adjust request frequency. This prevents API overload and ensures consistent data flow.

Error Handling FAQs

▸ What are the best practices for error handling in Hybris and Magento integration workflows?
Best practices include comprehensive logging of all transactions, implementing automatic retries with exponential backoff for transient errors, routing persistent failures to dead-letter queues (DLQs) for manual review, setting up proactive alerts for critical issues, and potentially using AI for automated error resolution. Idempotent design is also crucial to prevent duplicate processing on retries.
Implementation Timeline

Go live with SAP Hybris + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Hybris and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Hybris + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for SAP Hybris + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Hybris + Magento integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo