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TIMS & Shopify Integration: Unify ERP & eCommerce for Growth

Automate sales orders, synchronize inventory, and streamline financial operations in real-time between TIMS and Shopify with a powerful iPaaS.

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The Challenge

The Disconnect Between Your eCommerce Front-End and ERP Back-Office

Many businesses struggle to keep their Shopify storefront in sync with their TIMS ERP system. This disconnect leads to a cascade of operational inefficiencies, costly errors, and a fragmented view of critical business data.

  • Manual order entry from Shopify into TIMS is time-consuming and prone to human error.
  • Delayed inventory updates between TIMS and Shopify lead to overselling or missed sales opportunities.
  • Inconsistent customer data across systems hinders personalized marketing and accurate support.
  • Complex and manual reconciliation of payments and refunds consumes valuable accounting resources.
  • Lack of real-time visibility into order status, fulfillment, and financial health.
  • Struggling to manage product catalog consistency (pricing, descriptions, variants) across both platforms.
Integration Diagram
Solution Illustration
The Solution

Seamless TIMS & Shopify Integration: Your Path to Connected Commerce

Our iPaaS solution provides a powerful, low-code platform to connect TIMS ERP with Shopify, creating a unified ecosystem where data flows freely and processes are automated. It eliminates manual tasks, ensures data accuracy, and empowers your business to operate with unprecedented efficiency.

  • Real-time, Event-Driven Data Synchronization
  • Centralized Data Transformation & Harmonization
  • Robust Error Handling & Monitoring
  • Scalable & Secure Integration Architecture
  • AI-Augmented Workflow Automation
Implementation Timeline

Go live with Shopify + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopify and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopify + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time, Event-Driven Data Synchronization
  • Centralized Data Transformation & Harmonization
  • Robust Error Handling & Monitoring
  • Scalable & Secure Integration Architecture
  • AI-Augmented Workflow Automation
  • Low-Code/No-Code Workflow Design

Deep Dive: TIMS & Shopify Integration Architecture

The integration leverages a modern Integration Platform as a Service (iPaaS) to orchestrate data flow between TIMS and Shopify. It prioritizes API-first, event-driven communication for real-time responsiveness, complemented by robust batch processing for initial data loads or specific synchronization needs.

Data Flow Steps

API/Webhook Listener: iPaaS listens for events from Shopify (webhooks for new orders, fulfillments, customers) or initiates API calls to TIMS (polling for inventory changes, querying customer updates).

Data Ingestion & Extraction: Raw data is pulled from the source system (Shopify or TIMS).

Data Transformation & Mapping: The iPaaS's visual mapper and AI co-pilot transform the data into a canonical format, then into the target system's schema, handling field-level mappings, data type conversions, and business logic.

Data Validation & Enrichment: AI-powered validation rules check for data quality, consistency, and anomalies. Data can be enriched with additional information (e.g., tax codes, GL accounts).

Error Handling & Retries: Automated retry mechanisms handle transient errors, while persistent errors are routed to dead-letter queues for manual review and reprocessing.

API Call Execution: The iPaaS makes authenticated API calls to the target system (TIMS or Shopify) to create, update, or query records.

Logging & Monitoring: All transactions, transformations, and errors are logged and monitored via centralized dashboards, providing real-time visibility into integration health.

Data Touchpoints

Shopify: Order, Product, Product Variant, Customer, Inventory Level, Fulfillment, Transaction, Refund, Location
TIMS: Sales Order, Product/Item, Customer, Inventory Item/Stock, Shipment/Fulfillment, Payment, Invoice, General Ledger Entry, Vendor, Tax/Ledger Account

"Shopify (Webhooks: Order, Customer, Fulfillment, Refund) --> iPaaS (Connectors, Data Mapper, AI Engine, Workflow Orchestrator) --> TIMS (APIs: Sales Order, Inventory, Customer, Payment, GL Entry). Bi-directional flow for inventory and customer updates."

Pricing

Simple, transparent pricing for Shopify + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Shopify

Integrating Shopify fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Harmonizing Key Data Entities: TIMS & Shopify Data Mapping

Effective integration relies on precise mapping and transformation of core business entities between TIMS and Shopify. Our iPaaS provides the tools to manage these complex relationships visually, ensuring data integrity and consistency.

Order / Sales Order

The central transaction representing a customer's purchase. Shopify's 'Order' maps directly to TIMS's 'Sales Order'.

Shopify Fields

SalesOrderID (internal) ExternalOrderID (from Shopify) CustomerID OrderDate ShipDate Status TotalAmount LineItems (Product, Quantity, Price) ShippingMethod BillingAddress ShippingAddress PaymentTerms CreditLimit

TIMS Fields

id order_number customer line_items total_price financial_status fulfillment_status shipping_address billing_address created_at note_attributes tags

Mapping Notes

Shopify's `lineitems` must map to TIMS `LineItems`, requiring SKU matching. `financialstatus` and `fulfillmentstatus` are critical for TIMS `Status`. Shopify's `id` becomes TIMS `ExternalOrderID`. Custom fields like `noteattributes` or `tags` can map to TIMS custom fields.

Next Steps

See Shopify + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Shopify Order to TIMS Sales Order Automation

Automatically captures new Shopify orders and transforms them into sales orders within TIMS, ensuring immediate processing and inventory allocation.

Integration Steps:

  1. 0 Customer places an order on Shopify, triggering a 'Order Created' webhook.
  2. 1 iPaaS receives the webhook, retrieves full order details from Shopify.
  3. 2 Data mapping transforms Shopify order details (customer, line items, shipping, payment) to TIMS Sales Order schema.
  4. 3 iPaaS calls TIMS `/api/v1/sales_orders` endpoint to create the sales order.
  5. 4 TIMS acknowledges receipt, allocates inventory, and updates order status.

Business Outcome

Reduced manual order entry, faster order processing, real-time inventory allocation, improved order accuracy, and quicker fulfillment.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate the transfer of Shopify orders to TIMS in real-time, initiating fulfillment processes instantly and reducing order processing times significantly.
Eliminate Overselling & Stockouts
Maintain accurate, real-time inventory levels across Shopify and TIMS, preventing overselling and ensuring customers always see correct stock availability.
Unified Customer Experience
Synchronize customer master data between Shopify and TIMS, providing a single, consistent view of your customers for sales, service, and marketing.
Streamlined Financial Reconciliation
Automate the posting of Shopify payments, refunds, and sales data directly to TIMS's General Ledger, reducing manual accounting effort and errors.
Enhanced Operational Efficiency
Automate repetitive data entry tasks, freeing up your team to focus on strategic initiatives and customer engagement, not manual busywork.
Data-Driven Decision Making
Gain real-time insights into sales performance, inventory turnover, and financial health by having consolidated, accurate data across your systems.
Scalable & Future-Proof Infrastructure
Build a flexible integration foundation that can easily adapt to business growth, new sales channels, or changes in your system landscape.
✨

Accelerated Order Fulfillment

75% Faster Order Processing

📋 What You Get

Automate the transfer of Shopify orders to TIMS in real-time, initiating fulfillment processes instantly and reducing order processing times significantly.

💼 Business Impact

This benefit directly contributes to 75% Faster improvement in Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Shopify + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopify and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopify + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/sales_orders Create new sales orders in TIMS from Shopify. Critical for order automation.
GET, PUT /api/v1/sales_orders/{id} Retrieve specific sales order details or update status (e.g., fulfillment, payment). Used for post-order processing.
PUT /api/v1/inventory/{sku}/quantity Update inventory levels for specific SKUs in TIMS. Used for stock adjustments from WMS or manual changes.
GET /api/v1/inventory/{sku} Retrieve current inventory levels for a specific SKU from TIMS. Essential for pushing updates to Shopify.
POST, PUT /api/v1/customers Create new customer records or update existing ones in TIMS. Supports customer master data synchronization.
POST /api/v1/payments Record incoming payments in TIMS and apply them to outstanding invoices. Used for Shopify payment reconciliation.
POST /api/v1/generalledgerentries Post journal entries directly to the TIMS General Ledger for financial adjustments or refund processing.
GET /api/v1/products Retrieve product catalog details, including pricing and attributes, from TIMS. Used for initial product sync to Shopify.

⚡ Transformation Logic

  • Data Type Conversion: Convert Shopify string dates to TIMS date objects.
  • Currency Standardization: Convert all amounts to a single base currency if necessary.
  • Field Concatenation/Splitting: Combine Shopify `firstname` and `lastname` into a single TIMS `ContactName` field.
  • Lookup Table Mapping: Map Shopify `product_type` to TIMS `Category` or `Department` IDs.
  • Conditional Logic: Apply different tax codes in TIMS based on Shopify product tags or shipping regions.
  • Data Cleansing: Remove special characters, trim whitespace, or standardize address formats.

🛡️ Error Handling

  • TIMS API returning 'Invalid SKU' for a Shopify product.
  • Shopify webhook failing to deliver due to network issues.
  • Data transformation failing due to unexpected null values from Shopify.
  • TIMS rate limit exceeded causing a backlog of sales orders.
  • Duplicate customer creation attempt in TIMS due to a race condition.
Pricing

Simple, transparent pricing for Shopify + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What are the primary benefits of integrating TIMS with Shopify?
Integrating TIMS with Shopify automates critical workflows like order processing, inventory synchronization, and financial reconciliation. Key benefits include real-time data accuracy, elimination of manual data entry, prevention of overselling, faster order fulfillment, improved customer experience, and enhanced financial reporting.

Technical FAQs

▸ How does an iPaaS facilitate real-time inventory synchronization between TIMS and Shopify?
Our iPaaS leverages an event-driven architecture. When inventory levels change in TIMS (e.g., due to a sale, receipt, or adjustment), the iPaaS either receives a webhook notification from TIMS or efficiently polls TIMS APIs for updates. It then transforms this data and pushes it to Shopify's `inventory_levels` API in near real-time, ensuring stock accuracy on your storefront.

Customization FAQs

▸ Can I synchronize custom fields from Shopify orders to TIMS sales orders?
Absolutely. Our iPaaS platform provides a visual mapping canvas that allows you to easily map Shopify's custom fields (e.g., order attributes, product metafields, customer tags) to TIMS's user-defined fields (UDFs) or custom properties. This ensures all relevant business data flows between systems.

Error Handling FAQs

▸ How does the integration handle errors and ensure data integrity?
The integration employs a multi-layered error handling strategy. It includes automated retry mechanisms with exponential backoff for transient errors, routing persistent errors to dead-letter queues for manual review, centralized logging and monitoring, and real-time alerts. AI-powered validation also proactively detects and suggests fixes for data anomalies.

Security FAQs

▸ What security measures are in place for TIMS and Shopify data during integration?
Security is paramount. All data in transit is encrypted using TLS 1.2+, and data at rest is secured with AES-256 encryption. We use OAuth 2.0 for API authentication with the principle of least privilege, secure credential management, IP whitelisting, and robust audit trails. Our solution also helps ensure compliance with regulations like GDPR and CCPA.

Low-Code FAQs

▸ Can I use low-code tools to customize my TIMS-Shopify workflows?
Yes, our iPaaS features a powerful low-code/no-code visual workflow builder. This empowers business users and citizen integrators to design, modify, and deploy complex integration flows, including conditional logic and data transformations, using an intuitive drag-and-drop interface, significantly reducing reliance on IT.

Financial FAQs

▸ How does the integration handle payment reconciliation between Shopify and TIMS?
The integration automates payment reconciliation by capturing Shopify transaction events. It maps these to TIMS `Payment` entities, posting them to the correct `Invoice` or `General Ledger Entry` in TIMS. For refunds, it automatically triggers the creation of `Credit Memos` or corresponding GL entries in TIMS, ensuring accurate financial records and reducing manual effort.

ROI FAQs

▸ What kind of ROI can I expect from this integration?
Businesses typically see significant ROI, including substantial reductions in manual data entry (up to 80%), faster order processing times (up to 75%), improved inventory accuracy (99.9%), and a decrease in financial reconciliation effort. This translates to cost savings, increased productivity, better customer satisfaction, and enhanced revenue enablement.
Implementation Timeline

Go live with Shopify + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopify and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopify + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Shopify + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Shopify + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo