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Shopware & Epicor Integration: Unify eCommerce & ERP for Growth

Automate order fulfillment, synchronize inventory in real-time, and gain a 360° customer view by connecting Shopware with Epicor ERP via our intelligent iPaaS.

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The Challenge

The Disconnect: Why Manual Shopware & Epicor Operations Fail

Without a robust integration, operating Shopware and Epicor as standalone systems creates a chasm of inefficiencies, leading to lost sales, frustrated customers, and overworked teams. The friction between your online storefront and your core business processes stifles growth.

  • Manual Order Entry: Tedious, error-prone transfer of Shopware orders to Epicor, leading to delays and inaccuracies.
  • Out-of-Sync Inventory: Discrepancies between Shopware's displayed stock and Epicor's actual inventory, causing overselling and backorder headaches.
  • Fragmented Customer Data: Inconsistent customer profiles across systems, hindering personalized marketing and effective customer support.
  • Delayed Financial Reconciliation: Manual matching of Shopware payments to Epicor cash receipts, slowing down accounting processes.
  • Stalled Product Updates: Slow or inconsistent propagation of new products, pricing, or attributes from Epicor/PIM to Shopware.
  • Lack of Real-time Visibility: Inability to track order status, inventory movements, or customer history across the entire business lifecycle.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Intelligent Integration for Shopware & Epicor

Our AI-powered iPaaS provides a comprehensive, low-code solution to seamlessly integrate Shopware and Epicor. It acts as the intelligent hub, orchestrating real-time data flows, automating workflows, and ensuring data consistency across your entire enterprise. This integration transforms your operations from disjointed to harmonized.

  • Bi-directional Data Synchronization: Keep Shopware and Epicor in sync for orders, customers, products, and inventory.
  • Event-Driven Architecture: Leverage Shopware webhooks and Epicor BPMs for real-time updates, minimizing latency.
  • Low-Code/No-Code Workflow Builder: Visually design, build, and deploy complex integration flows without extensive coding.
  • AI-Powered Data Mapping & Validation: Automate data transformation, detect anomalies, and ensure data quality with intelligent assistance.
  • Robust Error Handling & Monitoring: Proactive alerts, automatic retries, and comprehensive dashboards ensure data integrity and operational uptime.
Implementation Timeline

Go live with Shopware + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional Data Synchronization: Keep Shopware and Epicor in sync for orders, customers, products, and inventory.
  • Event-Driven Architecture: Leverage Shopware webhooks and Epicor BPMs for real-time updates, minimizing latency.
  • Low-Code/No-Code Workflow Builder: Visually design, build, and deploy complex integration flows without extensive coding.
  • AI-Powered Data Mapping & Validation: Automate data transformation, detect anomalies, and ensure data quality with intelligent assistance.
  • Robust Error Handling & Monitoring: Proactive alerts, automatic retries, and comprehensive dashboards ensure data integrity and operational uptime.
  • Scalable & Secure Platform: Built for enterprise-grade performance and security, meeting strict compliance standards.
  • Pre-built Connectors: Accelerate integration development with optimized connectors for both Shopware and Epicor APIs.

Technical Integration Details: Connecting Shopware & Epicor

Our integration leverages the robust API capabilities of both Shopware and Epicor, orchestrated by a powerful iPaaS. This ensures secure, scalable, and efficient data exchange, tailored to your specific business processes.

Data Flow Steps

1. API Connectivity: Establish secure connections to Shopware's Store API & Admin API, and Epicor's RESTful APIs (Kinetic).

2. Authentication Setup: Configure API Key/OAuth 2.0 for Shopware and OAuth 2.0/Token-based authentication for Epicor, ensuring least-privilege access.

3. Workflow Design: Visually design integration flows in the iPaaS, defining triggers (webhooks, scheduled polls), actions (API calls, data transformations), and error handling.

4. Data Mapping & Transformation: Utilize the iPaaS's visual mapping canvas to connect Shopware entities (e.g., Order) to Epicor entities (e.g., SalesOrder), applying AI-assisted transformations and business rules.

5. Event Configuration: Set up Shopware webhooks (e.g., `order.written`) to push real-time events to the iPaaS. Configure Epicor BPMs or scheduled jobs for outbound data (e.g., inventory changes).

6. Testing & Validation: Deploy workflows to sandbox environments for end-to-end testing, utilizing sample data and validating data consistency.

7. Monitoring & Governance: Implement comprehensive logging, alerting, and performance monitoring for continuous operational visibility and proactive issue resolution.

Data Touchpoints

Shopware: Orders, Order Line Items, Customers, Addresses, Products, Inventory (stock), Payment Transactions, Deliveries.
Epicor: SalesOrders, OrderDtl (line items), Customers, Parts (products), PartBin (inventory), CashReceipts, Invoices, ShipVia.

"The integration architecture features the iPaaS as the central hub. Shopware events (new order, customer update) are pushed via webhooks to the iPaaS. The iPaaS then processes, transforms, and pushes this data to Epicor via its REST APIs (e.g., creating a SalesOrder). Conversely, changes in Epicor (e.g., inventory updates, order status) are either pulled by the iPaaS or pushed via Epicor BPMs, then transformed and updated in Shopware. All data flows are governed by robust error handling and monitoring."

Pricing

Simple, transparent pricing for Shopware + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Shopware

Integrating Shopware fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities: Field-Level Mapping & Transformation

A successful integration hinges on precise field-level mapping between Shopware and Epicor entities. Our iPaaS provides granular control, visual tools, and AI assistance to ensure every data point is accurately translated and synchronized.

Product / Part

Manages items for sale and inventory. Shopware handles storefront presentation; Epicor manages inventory, manufacturing, and cost.

Shopware Fields

id productNumber name description price stock active ean manufacturerId taxId categoryTree media customFields

Epicor Fields

PartNum PartDescription TypeCode UOM SellingFactor UnitPrice OnHandQty MinOnHandQty MaxOnHandQty PartPlant PartClass UserDefinedFields

Mapping Notes

`Shopware.productNumber` is the canonical identifier, mapping to `Epicor.PartNum`. `Shopware.stock` is updated by `Epicor.Part.OnHandQty`. `Shopware.price` maps to `Epicor.Part.UnitPrice`, requiring currency and tax considerations. `Shopware.media` links to image URLs managed by the iPaaS, often sourced from a PIM or Epicor attachments.

Next Steps

See Shopware + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

E-commerce Order to ERP Sales Order

When a customer places an order on your Shopware store, the integration automatically creates a corresponding SalesOrder in Epicor, initiating fulfillment, inventory allocation, and invoicing processes without any manual intervention.

Integration Steps:

  1. 0 Customer completes checkout on Shopware.
  2. 1 Shopware `order.written` webhook triggers iPaaS.
  3. 2 iPaaS fetches complete order details from Shopware API.
  4. 3 Data mapped and transformed to Epicor `SalesOrder` schema, including `OrderDtl` for line items.
  5. 4 New `SalesOrder` is created in Epicor via REST API.
  6. 5 Epicor allocates inventory (`Part`) and initiates fulfillment.
  7. 6 Order status updates (e.g., 'shipped') from Epicor are pushed back to Shopware.

Business Outcome

Real-time order processing, reduced order fulfillment lead times, elimination of manual data entry errors, improved customer satisfaction through faster delivery and accurate tracking.

Frequency

Real-time

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Order-to-Fulfillment
Streamline the entire order journey from Shopware checkout to Epicor fulfillment and shipment, eliminating manual data entry and accelerating delivery times.
Real-time Inventory Accuracy
Ensure Shopware's stock levels always reflect Epicor's actual inventory, preventing overselling, improving customer trust, and optimizing stock management.
Unified Customer Experience
Synchronize customer profiles, order history, and preferences across Shopware and Epicor to provide personalized service and targeted marketing.
Enhanced Data Quality & Reliability
Automate data validation and leverage AI to minimize errors, ensuring consistent, reliable information flows between your eCommerce and ERP systems.
Accelerated Financial Reconciliation
Automate the posting of Shopware payment transactions as Epicor cash receipts, simplifying accounting processes and improving cash flow visibility.
Scalable Growth & Agility
Future-proof your business with a flexible integration platform that easily scales to handle increased order volumes and adapts to evolving business needs without coding.
Reduced Operational Costs
Cut down on manual labor, minimize error correction expenses, and optimize resource allocation by automating repetitive tasks across Shopware and Epicor.
✨

Automated Order-to-Fulfillment

70% Reduction in order processing time

📋 What You Get

Streamline the entire order journey from Shopware checkout to Epicor fulfillment and shipment, eliminating manual data entry and accelerating delivery times.

💼 Business Impact

This benefit directly contributes to 70% improvement in Reduction in order processing time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Shopware + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PATCH /api/v3/order Create orders, retrieve order details, update order status. Critical for order fulfillment and status synchronization.
POST, GET, PATCH /api/v3/product Manage product catalog, inventory levels, pricing, and descriptions.
POST, GET, PATCH /api/v3/customer Synchronize customer data (profiles, addresses, contact details).
GET, PATCH /api/v3/order-transaction Retrieve and update payment transaction statuses.

⚡ Transformation Logic

  • Currency Conversion: If Shopware and Epicor operate in different currencies, apply real-time exchange rate conversions during order and payment processing.
  • Address Standardization: Parse and standardize address formats from Shopware to meet Epicor's requirements, potentially using external validation services.
  • Product Attribute Mapping: Map custom attributes from Epicor's `Part` entity to Shopware's `Product` custom fields or vice versa.
  • Tax Code Translation: Translate Shopware's tax configurations into Epicor's tax codes for accurate financial reporting.
  • Status Code Lookup: Map Shopware's `stateId` values to Epicor's `OrderStatus` values using a configurable lookup table.

🛡️ Error Handling

  • Network interruptions causing API timeouts.
  • Invalid data format from Shopware preventing Epicor ingestion.
  • Epicor business rule violations (e.g., customer credit limit exceeded).
  • Duplicate records due to race conditions or incorrect deduplication logic.
  • External service (e.g., tax calculation) failure impacting data transformation.
Pricing

Simple, transparent pricing for Shopware + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Shopware with Epicor?
The primary benefit is achieving seamless, real-time data flow between your eCommerce storefront and ERP system. This automates critical processes like order fulfillment and inventory synchronization, eliminates manual data entry, reduces errors, and provides a unified view of your business, leading to increased efficiency and better customer experiences.

Technical FAQs

▸ How does the integration handle inventory synchronization between Epicor and Shopware?
Our solution ensures real-time or near real-time inventory synchronization. Epicor is established as the single source of truth for inventory. When `OnHandQty` changes in Epicor, an iPaaS workflow is triggered (via BPM or scheduled query) to update the `stock` levels for the corresponding `Product` in Shopware via its API, preventing overselling.
▸ How are errors and data discrepancies handled?
The iPaaS implements a robust error handling strategy. All failures are logged in detail, and transient errors trigger automatic retries with exponential backoff. Persistent failures are routed to dead-letter queues for manual investigation, and critical errors trigger immediate alerts to relevant stakeholders. AI can also assist in identifying and resolving common data validation errors.

iPaaS FAQs

▸ Can I use low-code/no-code tools to manage this integration?
Absolutely. Our iPaaS provides extensive low-code/no-code capabilities, allowing business analysts and power users to visually design, configure, and manage integration workflows, data mappings, and business rules without writing complex code. This accelerates development and reduces reliance on IT.

AI FAQs

▸ What role does AI play in the Shopware Epicor integration?
AI significantly enhances the integration by providing intelligent capabilities such as auto-suggesting data mappings, detecting anomalies (e.g., potential order fraud), validating data in real-time, and even suggesting or auto-resolving common errors. This leads to smarter, more resilient, and efficient integration workflows.

Security & Compliance FAQs

▸ Is the integration secure and compliant with data privacy regulations?
Yes. Security is paramount. We employ OAuth 2.0 and API Key authentication with least-privilege access, encrypt all data in transit (TLS 1.2+) and at rest (AES-256), and securely store credentials in a secrets vault. The platform is designed to adhere to global data privacy regulations like GDPR and CCPA, with comprehensive audit trails.

Customization FAQs

▸ Can the integration support custom fields in both Shopware and Epicor?
Yes, the integration is highly extensible. Our iPaaS can seamlessly map and synchronize custom fields (User Defined Fields in Epicor and custom fields in Shopware) between the two systems, allowing you to tailor the data flow to your specific business requirements without limitations.

ROI FAQs

▸ What is the typical time-to-value for a Shopware Epicor integration?
Leveraging our pre-built connectors, visual mapping tools, and AI-assisted setup, businesses can typically achieve a fully functional Shopware-Epicor integration and start seeing value in a matter of weeks, significantly faster than traditional custom coding approaches.
Implementation Timeline

Go live with Shopware + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Shopware + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Shopware + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo