Integration Hero
Connect™

Shopware + Infor Integration

Clarity Connect™ integrates Shopware with Infor, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

Get Pricing

See how it works
The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Shopware and Infor through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Shopware and Infor.

  • Map custom product attributes from Infor to Shopware's custom fields (e.g., 'technical specifications', 'material composition').
  • Synchronize custom customer segments or loyalty program data from Shopware to Infor's customer master.
  • Extend order data with custom fields for specific fulfillment instructions or internal tracking numbers, flowing bidirectionally.
Implementation Timeline

Go live with Shopware + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Map custom product attributes from Infor to Shopware's custom fields (e.g., 'technical specifications', 'material composition').
  • Synchronize custom customer segments or loyalty program data from Shopware to Infor's customer master.
  • Extend order data with custom fields for specific fulfillment instructions or internal tracking numbers, flowing bidirectionally.

Scalable & Secure Integration Architecture

The integration architecture is built around a modern iPaaS (Integration Platform as a Service) acting as the central nervous system. This approach ensures high availability, scalability, and robust security, connecting Shopware and Infor through a flexible, API-first framework.

Data Flow Steps

Event-Driven Architecture: Leveraging Shopware webhooks for real-time triggers and Infor API polling (or webhooks if available) for changes.

Canonical Data Model: Defining a neutral, common data structure within the iPaaS to simplify transformations between Shopware and Infor's varying schemas.

API-First Integration: Utilizing RESTful APIs as the primary communication method for robust and flexible connectivity.

Circuit Breaker Pattern: To prevent cascading failures, the iPaaS can temporarily stop sending requests to an unresponsive system, allowing it to recover.

Idempotent Operations: Designing integration logic so that repeated requests have the same effect as a single request, crucial for reliable retries.

Data Touchpoints

Shopware (E-commerce Platform): Source and destination for e-commerce data (Orders, Customers, Products, Media).
Infor (ERP/SCM/Finance): System of record for core business operations (Sales Orders, Inventory, Customers, Invoices, GL).
iPaaS (Integration Platform as a Service): Orchestrates data flow, performs transformations, handles error management, and provides monitoring.
API Gateway (Optional but Recommended): Provides an additional layer for security, rate limiting, and API management for Infor APIs.
Secrets Manager: Securely stores API keys, tokens, and credentials for both Shopware and Infor.
Message Queues: For asynchronous processing of high-volume or non-real-time data, preventing bottlenecks.

"A conceptual diagram would show Shopware and Infor as distinct application layers, with the iPaaS layer positioned between them. Key data flows (Orders, Products, Customers, Inventory) would be depicted as arrows traversing through the iPaaS. Event sources (Shopware Webhooks) and API endpoints would be highlighted at each system boundary."

Pricing

Simple, transparent pricing for Shopware + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Shopware

Integrating Shopware fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Product

Managing detailed product information, pricing, and stock levels across both systems.

Shopware Fields

id productNumber name description price stock active ean manufacturerId taxId categoryTree media

Infor Fields

ProductID (SKU) ProductName Description UnitPrice UOM (Unit of Measure) Category Weight Dimensions InventoryItem

Mapping Notes

Crucial to establish `productNumber` (Shopware) and `ProductID (SKU)` (Infor) as the canonical identifier. Map `price` and `stock` bidirectionally or from a single source of truth (e.g., Infor for master data, Shopware for display). Handle complex attributes (custom fields) from Infor to Shopware, and ensure media assets are correctly linked.

Next Steps

See Shopware + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Integration Steps:

Business Outcome

Frequency

Implementation Timeline

Go live with Shopware + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose

⚡ Transformation Logic

  • Order Status Mapping: Translate Shopware `stateId` values (e.g., 'open', 'paid', 'shipped') to corresponding Infor `OrderStatus` codes (e.g., 'New', 'Processing', 'Complete').
  • Address Normalization: Standardize billing and shipping address formats between Shopware and Infor to ensure accurate delivery and invoicing.
  • Currency Conversion: Automatically convert `amountTotal` and `unitPrice` if Shopware and Infor operate with different base currencies, using defined exchange rates.
  • Inventory Aggregation: For multi-warehouse Infor setups, aggregate `AvailableQuantity` from specific warehouses or apply business logic to determine the `stock` value presented in Shopware.
  • Product Attribute Enrichment: Map custom attributes from Infor's `Product` entity to Shopware's custom fields, handling data types (text, number, boolean, JSON) appropriately.

🛡️ Error Handling

  • Shopware API becoming temporarily unavailable (triggering retries).
  • Infor returning a data validation error for an invalid product code (triggering dead-letter queue and alert).
  • Network interruption between iPaaS and either system (triggering retries).
  • Inconsistent data schema (e.g., new required field in Infor not mapped from Shopware).
Pricing

Simple, transparent pricing for Shopware + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Shopware with Infor?
The primary benefit is achieving end-to-end automation of critical business processes, from e-commerce order capture in Shopware to fulfillment, inventory management, and financial reconciliation in Infor. This eliminates manual data entry, reduces errors, accelerates operations, and provides a unified view of your business.

Technical FAQs

▸ How does this integration handle real-time inventory synchronization?
The integration leverages event-driven architecture. Changes in Infor's `Inventory Item` quantities trigger immediate updates via the iPaaS to Shopware's `Product` stock levels. This ensures your e-commerce storefront always reflects accurate, real-time product availability, preventing overselling and improving customer satisfaction.
▸ Is Shopware suitable for headless commerce architectures with Infor?
Yes, Shopware is inherently designed for headless commerce through its powerful Store API and Admin API. This allows for decoupling the frontend from the backend. An iPaaS facilitates seamless integration with Infor in a headless setup, enabling custom storefronts and flexible digital touchpoints while Infor handles the core business logic.

Customization FAQs

▸ Can I customize the integration workflows and data mappings?
Absolutely. Our modern iPaaS offers a low-code/no-code visual designer that allows business users and developers to easily customize workflows, define specific data mapping rules, and implement conditional logic. This flexibility ensures the integration perfectly aligns with your unique business processes and data models.

AI FAQs

▸ What role does AI play in the Shopware-Infor integration?
AI significantly enhances the integration by providing capabilities like intelligent data mapping suggestions, automated anomaly detection (e.g., suspicious orders, inventory discrepancies), predictive analytics for demand forecasting, and autonomous exception handling. This makes your integration smarter, more resilient, and proactive.

Security FAQs

▸ How do you ensure data security and compliance between Shopware and Infor?
Data security is paramount. We implement robust measures including TLS/SSL encryption for all data in transit, secure API key/token management, role-based access control, and data masking for sensitive information. Our platform adheres to industry standards like GDPR, CCPA, and PCI DSS, ensuring your data is protected and compliant.

Performance FAQs

▸ How are Shopware API rate limits managed to ensure performance?
Our iPaaS is designed with intelligent rate limit management. It employs queuing, batching, and adaptive throttling mechanisms, dynamically adjusting request rates to Shopware's API. This prevents hitting rate limits, ensures continuous data flow, and maintains optimal performance even during high-volume periods.

Error Handling FAQs

▸ What happens if an integration workflow fails?
Our integration includes comprehensive error handling. Transient failures trigger automatic retries with exponential backoff. Persistent failures are logged in detail, routed to a dead-letter queue for manual review, and immediately alert relevant stakeholders (e.g., IT, operations teams) via email or incident management systems, minimizing data loss and disruption.
Implementation Timeline

Go live with Shopware + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Shopware + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Shopware + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo