Integration Hero
Connect™

Unify Shopware & Kentico: Seamless eCommerce and Content Experiences

Connect your powerful Shopware storefront with Kentico's robust DXP to automate operations, centralize data, and deliver personalized customer journeys with AI-powered iPaaS.

The Challenge

The Disconnect: Why Fragmented eCommerce & Content Systems Hinder Growth

Operating Shopware and Kentico as standalone systems creates significant operational inefficiencies and limits your ability to deliver a truly unified digital experience. Manual data synchronization is prone to errors, costly, and inherently slow, directly impacting customer satisfaction and revenue.

  • Manual Data Entry & Reconciliation: Tedious, error-prone processes for orders, customer details, and product updates between systems.
  • Inaccurate Inventory: Delayed stock updates lead to overselling in Shopware or Kentico, resulting in backorders, cancellations, and frustrated customers.
  • Fragmented Customer View: Customer data silos prevent a complete understanding of purchase history and preferences, hindering personalized marketing and support.
  • Slow Time-to-Market: Delays in product information (descriptions, images, pricing) flowing from PIM/ERP to both eCommerce platforms.
  • Operational Bottlenecks: Manual order processing slows fulfillment, impacting delivery times and operational costs.
  • Limited Scalability: Point-to-point integrations become brittle and unmanageable as your business grows.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Intelligent Integration for Shopware & Kentico

Our iPaaS solution provides a powerful, low-code platform to seamlessly connect Shopware and Kentico, transforming isolated systems into a cohesive digital commerce ecosystem. By leveraging an API-first, event-driven architecture, we ensure real-time data flow, automate critical workflows, and empower your business to deliver exceptional customer experiences.

  • Real-time Data Synchronization: Instant updates for orders, products, inventory, and customer profiles between Shopware and Kentico.
  • Centralized Workflow Automation: Orchestrate complex business processes like order fulfillment, content publishing, and marketing segmentation across both platforms.
  • Unified Data Model: Harmonize data structures between Shopware and Kentico, ensuring consistency and accuracy across all touchpoints.
  • Robust Error Handling & Monitoring: Proactive identification and resolution of integration issues with comprehensive logging and alerting.
  • Scalable & Secure Infrastructure: Built to handle high transaction volumes and protect sensitive data in compliance with industry standards.
Implementation Timeline

Go live with Shopware + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Data Synchronization: Instant updates for orders, products, inventory, and customer profiles between Shopware and Kentico.
  • Centralized Workflow Automation: Orchestrate complex business processes like order fulfillment, content publishing, and marketing segmentation across both platforms.
  • Unified Data Model: Harmonize data structures between Shopware and Kentico, ensuring consistency and accuracy across all touchpoints.
  • Robust Error Handling & Monitoring: Proactive identification and resolution of integration issues with comprehensive logging and alerting.
  • Scalable & Secure Infrastructure: Built to handle high transaction volumes and protect sensitive data in compliance with industry standards.

Deep Dive into Shopware & Kentico Integration: Architecture & Flow

Our iPaaS provides the robust, flexible, and secure foundation for integrating Shopware and Kentico. It acts as the central orchestration layer, managing data flow, transformations, and error handling with an API-first, event-driven approach.

Data Flow Steps

1. Connect: Establish secure connections to Shopware's Admin API/Store API and Kentico's REST API using pre-built connectors.

2. Listen: Configure webhooks in both Shopware (e.g., `order.written`, `product.written`) and Kentico (e.g., `rest/webhooks` for new orders, content updates) to capture events in real-time.

3. Transform: Visually map and transform data structures between Shopware and Kentico's schemas using the iPaaS's low-code mapping canvas.

4. Orchestrate: Design multi-step workflows to define business logic, conditional routing, and error handling for each integration scenario.

5. Validate: Implement data validation rules to ensure data quality before it reaches the target system, preventing bad data propagation.

6. Sync: Execute the integration flow, pushing transformed and validated data to the respective target system's API.

7. Monitor: Continuously track integration health, performance, and data flows through centralized dashboards and alerts.

Data Touchpoints

Shopware: Product, Customer, Order, Order Line Item, Inventory, Payment Transaction, Delivery, Address, Category, Media, Promotion
Kentico: Order, OrderItem, Product, ProductVariant, Customer, Address, Inventory, Payment, ContentItem, MarketingActivity, ShippingOption, CouponCode

"Event in Shopware/Kentico -> Webhook/API Poll -> iPaaS (Authenticate, Extract, Transform, Validate, Apply Business Logic) -> Target System API Call (Kentico/Shopware/ERP/CRM) -> Response Handling -> Logging/Alerting."

Pricing

Simple, transparent pricing for Shopware + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Shopware

Integrating Shopware fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Data Entities & Harmonized Mapping for Shopware & Kentico

Effective integration hinges on harmonizing core data entities between Shopware and Kentico. Our iPaaS provides visual mapping tools to connect disparate fields, ensuring data consistency and integrity across your commerce ecosystem. Below are key entities and their mapping considerations.

Product

Represents items sold in Shopware and Kentico, including core details, pricing, stock, images, and attributes. Crucial for synchronization with PIM, ERP, and inventory systems.

Shopware Fields

id productNumber name description price stock active ean manufacturerId taxId categoryTree media

Kentico Fields

ProductID SKU ProductName ProductDescription Price Weight TaxClassID Manufacturer ProductStatus ProductVariant Inventory

Mapping Notes

The `SKU` (Shopware `productNumber`) is the critical identifier for product matching. Shopware's `description` (often rich text) needs careful mapping to Kentico's `ProductDescription` or potentially a `ContentItem` for more complex content. Shopware's `stock` field maps to Kentico's `Inventory.AvailableQuantity` (or `ProductVariant.Inventory`). Handle complex attributes (custom fields) by mapping to Kentico's custom fields or a JSON field.

Next Steps

See Shopware + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order Fulfillment & Status Sync

When a customer places an order in Shopware, the iPaaS instantly captures the order, transforms it, and pushes it to Kentico (acting as a central hub or directly to an ERP/OMS connected to Kentico). Fulfillment updates, including shipment tracking, are then synced back to Kentico and Shopware, providing real-time visibility to customers.

Integration Steps:

  1. 0 Customer completes checkout in Shopware.
  2. 1 Shopware `order.written` webhook triggers iPaaS workflow.
  3. 2 iPaaS extracts Shopware Order, Line Items, Customer, and Address data.
  4. 3 Data is mapped to Kentico's `Order`, `OrderItem`, `Customer`, `Address` schema.
  5. 4 iPaaS creates new `Order` in Kentico (or pushes to ERP/OMS via Kentico).
  6. 5 Fulfillment system updates order status/tracking. This triggers an update to Kentico.
  7. 6 Kentico `Order` update triggers iPaaS to update Shopware `Delivery` and `Order` state.

Business Outcome

Accelerated order-to-cash cycle, reduced manual order entry errors, improved customer satisfaction with timely updates.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Achieve Real-time Operational Efficiency
Automate order processing, inventory updates, and customer data synchronization between Shopware and Kentico, eliminating manual tasks and reducing operational costs.
Enhance Customer Experience & Personalization
Gain a unified 360-degree view of your customers across both platforms, enabling personalized marketing, consistent support, and tailored content delivery.
Ensure Data Accuracy & Consistency
Maintain a single source of truth for critical eCommerce data like products, inventory, and orders, preventing discrepancies and improving decision-making.
Accelerate Time-to-Market
Streamline the flow of product information from PIM/ERP to both Shopware and Kentico, speeding up new product launches and content updates.
Mitigate Risk & Improve Security
Leverage secure API connections, robust error handling, and AI-powered fraud detection to protect your business from data breaches and operational failures.
Boost Business Agility with Low-Code
Empower business users to quickly adapt and build integration workflows, reducing dependency on IT and enabling rapid response to market changes.

Achieve Real-time Operational Efficiency

30% Reduction in manual data entry

📋 What You Get

Automate order processing, inventory updates, and customer data synchronization between Shopware and Kentico, eliminating manual tasks and reducing operational costs.

💼 Business Impact

This benefit directly contributes to 30% improvement in Reduction in manual data entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Shopware + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PATCH /api/v3/order Create, retrieve, and update customer orders for fulfillment, status tracking, and financial reconciliation.
POST, GET, PATCH /api/v3/product Manage product catalog, inventory levels, pricing, and descriptions for synchronization with PIM, ERP, or WMS.
POST, GET, PATCH /api/v3/customer Synchronize customer data (profiles, addresses, contact details) with CRM systems for a unified customer view.
GET /api/v3/product-listing Retrieve product listings for storefront or external channel integration, often with filtering and sorting.
POST, GET /api/v3/media Upload and manage product images and other media assets, crucial for PIM integrations.

Transformation Logic

  • Order Status Mapping: Map Shopware's `stateId` values (e.g., `open`, `paid`, `shipped`) to Kentico's `OrderStatus` (e.g., `Pending`, `Processing`, `Shipped`).
  • Product Attribute Harmonization: Combine multiple Shopware custom fields into a single Kentico `ContentItem` field or structured JSON.
  • Currency Conversion: Automatically convert `amountTotal` or `Price` if Shopware and Kentico operate with different base currencies, using real-time exchange rates.
  • Address Standardization: Parse Shopware's `street` into Kentico's `Line1` and `Line2` if needed, and standardize country/state codes.
  • Inventory Aggregation/Disaggregation: If Shopware tracks inventory at a product level and Kentico at a variant level, logic to sum/split stock quantities is applied.

🛡️ Error Handling

  • Invalid Product SKU: If an order line item from Shopware references a non-existent SKU in Kentico/ERP, the iPaaS logs the error, sends an alert, and can either skip the line item, place the order on hold, or map to a default product.
  • API Rate Limit Exceeded: The iPaaS automatically pauses or throttles requests, retrying when the rate limit resets, preventing service interruption.
  • Data Type Mismatch: If Shopware sends a string where Kentico expects a number, the iPaaS can attempt automatic type conversion or flag the error for mapping adjustment.
  • Duplicate Customer Entry: AI-assisted deduplication identifies potential duplicates and merges them based on predefined rules or flags them for manual review.
  • Network Interruption: The iPaaS retries the operation with exponential backoff until connectivity is restored, ensuring eventual consistency.
Pricing

Simple, transparent pricing for Shopware + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

What is the primary benefit of integrating Shopware and Kentico?
The primary benefit is achieving a unified digital commerce ecosystem. This means real-time data synchronization for orders, products, and customers, eliminating manual data entry, preventing overselling, and enabling personalized content-driven commerce experiences that boost efficiency and customer satisfaction.

Technical FAQs

How does this integration handle real-time inventory synchronization?
Our iPaaS leverages Shopware's product API and webhooks in conjunction with Kentico's inventory APIs. When an inventory change occurs in your ERP/WMS (or either eCommerce platform), an event is triggered. The iPaaS captures this event and instantly updates the stock levels in both Shopware and Kentico, preventing overselling and ensuring accurate product availability.
How are errors handled in the Shopware Kentico integration flows?
Our robust error handling strategy includes comprehensive logging of all failures, automatic retries with exponential backoff for transient errors, and intelligent notifications to relevant stakeholders. Persistent failures are routed to a dead-letter queue for manual investigation and reprocessing, ensuring no data loss and maintaining eventual consistency.

Low-Code FAQs

Can I use low-code/no-code tools to manage my Shopware Kentico integrations?
Absolutely. Our iPaaS provides intuitive low-code/no-code visual designers that empower business users and citizen integrators to design, build, and maintain complex Shopware-Kentico workflows. This accelerates development, reduces IT dependency, and allows your business teams to quickly adapt integrations to changing needs without extensive coding.

AI FAQs

What role does AI play in this integration solution?
AI significantly augments Shopware-Kentico integrations by providing capabilities like AI-assisted data mapping suggestions, predictive anomaly detection for orders or inventory, intelligent error resolution, and even automated workflow generation. This leads to smarter, more efficient, and more secure integration processes.

Security FAQs

How do you ensure data security and compliance for sensitive customer information?
We employ stringent security measures including secure API key/OAuth token management (using encrypted vaults), role-based access control (RBAC), end-to-end encryption for data in transit (HTTPS/TLS 1.2+) and at rest. We also support data masking/tokenization for PII and adhere to regulations like GDPR, CCPA, and PCI DSS (for payment data).

Architecture FAQs

Is Shopware suitable for headless commerce architectures with Kentico?
Yes, both Shopware and Kentico are inherently designed for headless commerce. Shopware offers powerful Store and Admin APIs, while Kentico provides a robust Content Management API. Our iPaaS facilitates the decoupling of frontends, allowing content from Kentico to power custom storefronts or experiences while Shopware handles the commerce backend, orchestrated seamlessly.

Customization FAQs

Can I synchronize custom fields between Shopware and Kentico?
Absolutely. Our iPaaS offers flexible data mapping capabilities that allow you to easily map custom fields from Shopware to Kentico (and vice-versa). You can map them to existing custom fields in the target system or use dynamic JSON structures to accommodate complex data, ensuring all your unique business data is synchronized.
Implementation Timeline

Go live with Shopware + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Shopware + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Shopware + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.