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Shopware Microsoft + Dynamics GP Integration

Clarity Connect™ integrates Shopware Microsoft with Dynamics GP, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Shopware Microsoft and Dynamics GP through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Shopware Microsoft and Dynamics GP.

  • Synchronize custom product attributes from Shopware to Dynamics GP (e.g., specific eCommerce flags).
  • Map custom customer fields (e.g., loyalty program status) bi-directionally.
  • Extend Sales Order line items in Dynamics GP with custom data from Shopware orders (e.g., gift message).
Implementation Timeline

Go live with Shopware Microsoft + Dynamics GP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware Microsoft and Dynamics GP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware Microsoft + Dynamics GP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Synchronize custom product attributes from Shopware to Dynamics GP (e.g., specific eCommerce flags).
  • Map custom customer fields (e.g., loyalty program status) bi-directionally.
  • Extend Sales Order line items in Dynamics GP with custom data from Shopware orders (e.g., gift message).

Robust Integration Architecture

The integration leverages a modern iPaaS as the central orchestration layer, connecting Shopware's cloud-native capabilities with Microsoft Dynamics GP's on-premise or hosted ERP environment.

Data Flow Steps

Event-Driven Architecture: Utilizing Shopware webhooks for real-time triggers and Change Data Capture (CDC) or scheduled polling for Dynamics GP updates.

API-First Approach: Prioritizing direct API calls (Shopware REST, GP eConnect/Web Services) over file-based transfers.

Canonical Data Model: Defining a neutral data format within the iPaaS to simplify transformations between systems.

Publish-Subscribe: For broad data dissemination (e.g., inventory updates to multiple channels).

Data Touchpoints

[name, Shopware Platform],[role, eCommerce storefront and API source]
[name, iPaaS Runtime/Engine],[role, Orchestrates workflows, executes transformations, manages connections]
[name, iPaaS Connectors],[role, Pre-built adapters for Shopware API and Dynamics GP eConnect/Web Services]
[name, Data Transformation Engine],[role, Visually maps and converts data formats]
[name, AI Co-pilot],[role, Assists with mapping, validation, anomaly detection]
[name, Message Queues],[role, Buffers high-volume data, ensures reliable delivery]
[name, Error Handling & Logging],[role, Centralized monitoring, alerts, dead-letter queues]
[name, Dynamics GP ERP],[role, Accounting, inventory, sales order management backend]
[name, SQL Server Database (for GP)],[role, Underlying data store for Dynamics GP]
[name, iPaaS On-Premise Agent (Optional)],[role, Securely connects to on-premise Dynamics GP instances.]

"Conceptual Diagram: Shopware (Frontend/API) <-> iPaaS (Connectors, Transformations, AI) <-> Dynamics GP (eConnect/Web Services). The iPaaS acts as a secure, scalable, and intelligent middleware."

Pricing

Simple, transparent pricing for Shopware Microsoft + Dynamics GP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Shopware Microsoft

Integrating Shopware Microsoft fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Product / Item

Synchronizing product data ensures consistent catalog information and accurate inventory levels across eCommerce and ERP.

Shopware Microsoft Fields

id productNumber name description price stock active ean manufacturerId taxId categoryTree media

Dynamics GP Fields

ItemID ItemDescription UnitPrice QuantityOnHand Cost ItemClassID UofMScheduleID ItemType

Mapping Notes

Shopware's 'productNumber' typically maps directly to Dynamics GP's 'ItemID'. 'name' to 'ItemDescription'. 'stock' from GP's 'QuantityOnHand' is critical for bi-directional sync. Pricing ('price' to 'UnitPrice') needs to consider various price lists or tiers. Category mapping ('categoryTree' to GP's item classes or custom fields) can be complex.

Next Steps

See Shopware Microsoft + Dynamics GP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Sales Order to Dynamics GP (Order-to-Cash)

Automate the entire sales order lifecycle from Shopware to Dynamics GP, ensuring immediate processing and accurate financial records.

Integration Steps:

  1. 0 Customer places an order in Shopware.
  2. 1 Shopware webhook triggers iPaaS workflow.
  3. 2 iPaaS extracts order, customer, and line item data from Shopware's /api/v3/order endpoint.
  4. 3 iPaaS validates customer and product IDs against Dynamics GP via /eConnect/Customer and /eConnect/InventoryItem lookups.
  5. 4 New customer records are created in Dynamics GP (/eConnect/Customer) if not existing, or updated.
  6. 5 Sales Order is created in Dynamics GP via /eConnect/SalesOrder, mapping Shopware line items to GP items and GL accounts.
  7. 6 Order status updates (e.g., 'Processing', 'Shipped') are pushed back to Shopware via /api/v3/order PATCH.

Business Outcome

Accelerated order fulfillment, accurate revenue recognition, reduced manual order entry errors, improved cash flow.

Frequency

Real-time (event-driven)

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PATCH /api/v3/order Create, retrieve, and update customer orders in Shopware. Essential for pushing order status updates from GP and fetching new orders.
POST, GET, PATCH /api/v3/product Manage product catalog and inventory levels in Shopware. Critical for bi-directional inventory synchronization with Dynamics GP.
POST, GET, PATCH /api/v3/customer Synchronize customer data (profiles, addresses) with Shopware. Used for creating or updating customer records based on GP data.
GET /api/v3/payment-method Retrieve Shopware's available payment methods for mapping to Dynamics GP's checkbooks or GL accounts.

⚡ Transformation Logic

  • Product ID Mapping: Shopware `productNumber` to Dynamics GP `ItemID`.
  • Address Normalization: Standardize address formats (street, city, zip) for consistency.
  • Tax & Shipping Allocation: Map Shopware's various tax and shipping line items to specific General Ledger accounts in Dynamics GP.
  • Order Status Mapping: Translate Shopware's `stateId` values (e.g., 'open', 'paid', 'shipped') to Dynamics GP's Sales Order statuses and vice-versa.
  • Currency Conversion: Automated conversion for multi-currency operations between systems.

🛡️ Error Handling

  • Invalid ItemID: Shopware product number not found in Dynamics GP.
  • Customer Not Found: Order received for a customer not existing in GP.
  • Insufficient Stock: Attempt to fulfill order with insufficient stock in GP.
  • API Rate Limit Exceeded: Shopware or GP API temporarily unavailable due to high volume.
  • Data Type Mismatch: Attempt to send string data to a numeric field in GP.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Shopware with Microsoft Dynamics GP?
The primary benefit is achieving end-to-end automation for your order-to-cash cycle, real-time inventory synchronization, and a unified view of customer data. This eliminates manual data entry, reduces errors, accelerates order fulfillment, and provides accurate financial reporting.

Technical FAQs

▸ How does an iPaaS facilitate the Shopware and Dynamics GP integration?
An iPaaS (Integration Platform as a Service) provides pre-built connectors for both Shopware (REST API) and Dynamics GP (eConnect/Web Services), a low-code/no-code visual designer for mapping and orchestrating data flows, robust error handling, and centralized monitoring. It abstracts the technical complexities, making integration faster, more reliable, and scalable.

Workflows FAQs

▸ Can this integration support real-time inventory updates between Shopware and Dynamics GP?
Yes, absolutely. By leveraging event-driven architecture, such as monitoring inventory changes in Dynamics GP (via CDC or scheduled polls) and pushing updates to Shopware's product API in near real-time, the iPaaS ensures accurate stock levels are maintained, preventing overselling and improving customer satisfaction.

Data Management FAQs

▸ How are customer records managed to prevent duplicates in both systems?
The integration employs robust deduplication logic. When a new customer record is created in Shopware, the iPaaS checks Dynamics GP for existing records based on unique identifiers like email address or a custom customer number. If a match is found, the record is updated; otherwise, a new one is created. AI can further enhance fuzzy matching and suggest merges.

Operations FAQs

▸ What kind of error handling and monitoring is available for this integration?
Our iPaaS offers comprehensive error handling, including automatic retries with exponential backoff for transient issues, dead-letter queues for messages that fail persistently, and real-time alerts to notify stakeholders of critical failures. A centralized dashboard provides end-to-end visibility into integration health, performance, and detailed logs for troubleshooting.

Customization FAQs

▸ Is it possible to customize the integration for specific business rules or custom fields?
Yes, the integration is highly customizable. The low-code/no-code iPaaS environment allows you to easily map custom fields from Shopware to Dynamics GP and vice-versa. You can also define custom business rules, conditional logic, and extend workflows to accommodate unique operational requirements without extensive coding.

AI Features FAQs

▸ How does AI enhance the Shopware and Dynamics GP integration?
AI significantly augments the integration by suggesting field mappings, validating data for anomalies (e.g., fraudulent orders in Shopware, unusual transactions in GP), inferring complex business rules, and even assisting with automated testing in sandbox environments. This leads to smarter, more resilient, and more efficient workflows.

Security FAQs

▸ What are the security considerations for integrating Shopware and Dynamics GP?
Security is paramount. We ensure all data is encrypted in transit (TLS 1.2+) and at rest, use secure API key and OAuth token management (stored in encrypted vaults), implement role-based access control with least privilege, and conduct rigorous input validation to protect against malicious payloads. Compliance with standards like GDPR, CCPA, and SOX is maintained through audit trails.
Pricing

Simple, transparent pricing for Shopware Microsoft + Dynamics GP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Shopware Microsoft + Dynamics GP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo