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Connect™

Unify Shopware eCommerce with Sage 100 ERP for Seamless Automation

Connect your online store to your back-office financials in real-time. Automate orders, synchronize inventory, and gain a 360-degree customer view with our intelligent iPaaS.

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The Challenge

The Challenge: Disconnected eCommerce & ERP Operations

Running a thriving Shopware eCommerce business while managing financials and inventory in Sage 100 often leads to operational silos, manual bottlenecks, and inaccurate data. This disconnect hinders growth and drains resources.

  • Manual Order Entry: Every Shopware order requires manual re-entry into Sage 100, consuming valuable time and introducing errors.
  • Outdated Inventory: Stock levels in Shopware don't reflect real-time availability in Sage 100, leading to overselling, backorders, and disappointed customers.
  • Fragmented Customer Data: Customer information is inconsistent across systems, preventing a unified 360-degree view for sales, marketing, and support.
  • Delayed Financial Reconciliation: Payment transactions from Shopware require laborious manual matching and posting in Sage 100, slowing down financial close and increasing audit risk.
  • Inefficient Fulfillment: Lack of automated order status updates from Sage 100 back to Shopware creates communication gaps and delays in notifying customers about shipments.
Integration Diagram
Solution Illustration
The Solution

The Solution: Seamless Shopware & Sage 100 Integration with an AI-Powered iPaaS

Our intelligent iPaaS platform provides the crucial bridge between your Shopware eCommerce store and Sage 100 ERP. It automates critical workflows, ensures real-time data synchronization, and empowers your business with a unified operational view, all through a low-code, AI-enhanced environment.

  • Real-time, Event-Driven Data Synchronization
  • Comprehensive Order-to-Cash Automation
  • Bidirectional Customer & Product Data Sync
  • Automated Payment Reconciliation
  • Advanced Data Mapping & Transformation
Implementation Timeline

Go live with Shopware + Sage 100 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopware and Sage 100, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopware + Sage 100 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time, Event-Driven Data Synchronization
  • Comprehensive Order-to-Cash Automation
  • Bidirectional Customer & Product Data Sync
  • Automated Payment Reconciliation
  • Advanced Data Mapping & Transformation
  • Proactive Error Handling & Monitoring

Technical Integration Details & Data Flow

The integration between Shopware and Sage 100 is orchestrated by a powerful iPaaS, providing a robust, API-first, and event-driven framework for seamless data exchange. This section details the technical approach, data touchpoints, and core mechanisms.

Data Flow Steps

Connectors & Authentication: iPaaS establishes secure connections to Shopware (via API Keys/OAuth) and Sage 100 (via BOI/ODBC credentials).

Event Listener (Shopware): iPaaS subscribes to Shopware webhooks (e.g., `order.written`, `customer.written`) for real-time event capture.

Data Extraction: Upon a trigger, the iPaaS extracts relevant JSON data from Shopware's API.

Data Transformation & Mapping: The iPaaS's visual mapping engine transforms Shopware's data schema into Sage 100's specific object/field structure. This includes field mapping, data type conversions, and conditional logic.

Data Validation: Real-time validation rules (AI-enhanced) check for data integrity and business rule compliance before sending to Sage 100.

Sage 100 Data Injection: The iPaaS uses Sage 100's Business Object Interface (BOI) for transactional writes (e.g., creating Sales Orders, Customers, Cash Receipts) ensuring data integrity, or ODBC for optimized reads/updates.

Error Handling & Monitoring: Any failures are logged, retried automatically, and critical issues trigger alerts. Centralized dashboards provide end-to-end visibility.

Status & Data Feedback: Updates from Sage 100 (e.g., order status, tracking codes, inventory levels) are transformed and pushed back to Shopware via its API.

Data Touchpoints

Shopware: Order, Order Line Item, Customer, Address, Product, Inventory (stock), Payment Transaction, Delivery.
Sage 100: ARCustomer, SOSalesOrderHeader, SOSalesOrderDetail, CIItem, IMItemWarehouse, APVendor, APInvoiceHeader, GLAccount, AR_CashReceipts.

"A high-level flow diagram illustrates Shopware (left) sending real-time events (webhooks) and data (API) to the central iPaaS. The iPaaS processes, transforms, and then sends data to Sage 100 (right) via its BOI/ODBC, and receives updates back. This creates a continuous, automated loop for key business processes."

Pricing

Simple, transparent pricing for Shopware + Sage 100.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Shopware

Integrating Shopware fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mappings

Understanding the core entities and their field mappings is fundamental to a successful Shopware-Sage 100 integration. The iPaaS facilitates this complex translation, ensuring data integrity and consistency.

Shopware Order ↔ Sage 100 SO_SalesOrderHeader/Detail

Automating the flow of customer purchases from Shopware to Sage 100 for sales order processing.

Shopware Fields

id orderNumber orderDate amountTotal customerId billingAddress shippingAddress lineItems (productId, quantity, unitPrice) transactions (paymentMethodId, transactionId) stateId

Sage 100 Fields

SalesOrderNo OrderDate CustomerNo OrderTotal OrderStatus BillToName BillToAddressLine1 ShipToName ShipToAddressLine1 ItemCode QuantityOrdered UnitPrice WarehouseCode

Mapping Notes

Shopware `orderNumber` often maps to a custom field in Sage 100 `SOSalesOrderHeader` or `Comment` for cross-reference. `customerId` is linked to `ARCustomer.CustomerNo`. Shopware `lineItems` are iterated to create `SO_SalesOrderDetail` records. `stateId` requires careful mapping to Sage 100 `OrderStatus` codes (e.g., 'paid' to 'O' for Open, 'shipped' to 'C' for Complete).

Next Steps

See Shopware + Sage 100 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

Automate the entire sales order lifecycle from Shopware to Sage 100. When a customer places an order in Shopware, the iPaaS instantly creates a corresponding Sales Order in Sage 100, including customer details, products, quantities, pricing, and shipping information. This triggers inventory allocation and initiates the fulfillment process.

Integration Steps:

  1. 0 Customer completes purchase on Shopware.
  2. 1 Shopware webhook `order.written` triggers iPaaS.
  3. 2 iPaaS fetches Shopware Order, Customer, Line Items, and Payment Transaction.
  4. 3 iPaaS maps data to Sage 100 `ARCustomer` (create if new) and `SOSalesOrderHeader`/`SO_SalesOrderDetail`.
  5. 4 Sage 100 creates Sales Order, allocates inventory from `IM_ItemWarehouse`.
  6. 5 iPaaS updates Shopware order status (e.g., 'Processing') and sends payment confirmation (if applicable).
  7. 6 Upon shipment in Sage 100, iPaaS updates Shopware with tracking details and status 'shipped'.

Business Outcome

Drastically reduced order processing time, eliminated manual data entry errors, accelerated revenue recognition, and improved customer satisfaction with timely order updates.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Processing
Automate the transfer of Shopware orders to Sage 100, eliminating manual entry and speeding up fulfillment from hours to minutes.
Real-time Inventory Accuracy
Synchronize Sage 100 stock levels with Shopware in real-time, preventing overselling, reducing stockouts, and improving customer satisfaction.
Enhanced Customer Insights
Maintain a unified customer profile across Shopware and Sage 100, providing sales, service, and marketing with a complete 360-degree view.
Streamlined Financial Operations
Automate payment reconciliation and GL postings, reducing manual effort, accelerating financial close, and improving audit readiness.
Reduced Operational Costs
Minimize labor costs associated with manual data entry, error correction, and customer service inquiries related to order or stock issues.
Scalable Growth Enablement
Build a robust, scalable integration foundation that supports increased order volumes and business expansion without compromising performance or data integrity.
✨

Accelerated Order Processing

70% Faster Order-to-Fulfillment Time

📋 What You Get

Automate the transfer of Shopware orders to Sage 100, eliminating manual entry and speeding up fulfillment from hours to minutes.

💼 Business Impact

This benefit directly contributes to 70% Faster improvement in Order-to-Fulfillment Time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PATCH /api/v3/order Primary endpoint for managing sales orders. POST for new orders from Shopware to iPaaS. GET/PATCH for status updates from iPaaS (based on Sage 100) back to Shopware. Allows fetching order details, line items, and associated customer/payment info.
POST, GET, PATCH /api/v3/product Manages the product catalog and inventory. Used by iPaaS to PATCH 'stock' values based on Sage 100 updates. GET for initial product synchronization or fetching product details for order validation.
POST, GET, PATCH /api/v3/customer Manages customer records. POST for new customer registrations from Shopware to iPaaS. GET/PATCH for bidirectional sync of customer profiles and addresses with Sage 100.
GET, PATCH /api/v3/payment-transaction Retrieves payment transaction details for reconciliation. GET to fetch completed payment details. PATCH to update payment status if needed.
POST, GET, PATCH /api/v3/delivery Manages shipment information. POST to create new deliveries, PATCH to update tracking codes and shipment status back to Shopware from Sage 100 fulfillment.

⚡ Transformation Logic

  • Order Status Mapping: Shopware's granular order states are mapped to Sage 100's simplified `OrderStatus` codes (e.g., 'paid'/'processing' -> 'O' (Open), 'shipped' -> 'C' (Complete), 'cancelled' -> 'X' (Cancelled)).
  • Address Normalization: Shopware's address fields are normalized and concatenated to fit Sage 100's `AddressLine1`, `City`, `State`, `ZipCode` structure, with AI-assisted validation for accuracy.
  • Product ID Translation: Shopware `productNumber` is directly mapped to Sage 100 `ItemCode`. If discrepancies exist, a lookup table or custom logic ensures correct translation.
  • Currency & Tax Handling: All monetary values are processed with correct currency conversion (if applicable) and tax calculations are aligned or clearly documented between systems.
  • Date/Time Formatting: All date and time fields are converted to a consistent format understood by both systems (e.g., ISO 8601 for Shopware, Sage 100's specific date format).
  • Guest Customer Handling: For Shopware guest orders, a rule might create a generic 'Web Guest' customer in Sage 100 or create a new `AR_Customer` based on billing details.

🛡️ Error Handling

  • Shopware API Rate Limit Exceeded: iPaaS automatically throttles and retries.
  • Sage 100 BOI Validation Error: (e.g., 'ItemCode not found'). Message routed to DLQ, alert triggered.
  • Network Interruption: Transient network issues trigger automatic retries with exponential backoff.
  • Data Type Mismatch: (e.g., sending string to numeric field). iPaaS mapping ensures type conversion, but if unexpected, error is logged.
  • Duplicate Key Error: (e.g., creating a customer with an existing `CustomerNo`). iPaaS logic checks for existence first, or handles as a specific error.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Shopware with Sage 100?
The most effective approach is to use a modern iPaaS (Integration Platform as a Service). An iPaaS provides pre-built connectors, a low-code visual designer, and robust orchestration capabilities to seamlessly connect Shopware's APIs with Sage 100's BOI/ODBC interfaces, enabling real-time, event-driven data synchronization.

Technical Capabilities FAQs

▸ Can Shopware integrations support real-time inventory synchronization with Sage 100?
Yes, absolutely. By leveraging Sage 100's IM_ItemWarehouse updates (via CDC or iPaaS monitoring) and Shopware's product API, an iPaaS can achieve real-time or near real-time inventory synchronization. This prevents overselling in Shopware and ensures stock levels are always accurate.

Low-Code/No-Code FAQs

▸ How can low-code/no-code tools benefit Shopware and Sage 100 integrations?
Low-code/no-code tools within an iPaaS empower business users and analysts to design, build, and maintain integration workflows without extensive coding. This accelerates development, reduces IT dependency, and allows business teams to quickly adapt workflows to changing needs, fostering agility and innovation.

AI Enhancements FAQs

▸ What role does AI play in modern Shopware and Sage 100 integrations?
AI significantly augments these integrations by providing capabilities like automated data mapping suggestions, anomaly detection in order patterns or inventory, predictive insights for performance, smart routing of transactions, and even assisting with automated error resolution. This leads to smarter, more efficient, and more secure workflows.

Error Handling FAQs

▸ How do I handle errors and ensure data consistency in Shopware-Sage 100 integrations?
A robust iPaaS provides advanced error handling, including automatic retries with exponential backoff for transient errors, dead-letter queues for persistent failures, and comprehensive logging. Data consistency is maintained through rigorous data mapping, transformation, and validation rules applied by the iPaaS, often augmented by AI.

Data Entities FAQs

▸ What are the common entities synchronized between Shopware and Sage 100?
Common entities include Shopware Orders (to Sage 100 Sales Orders), Shopware Products/Inventory (to Sage 100 CIItem/IMItemWarehouse), Shopware Customers (to Sage 100 ARCustomer), and Shopware Payment Transactions (to Sage 100 ARCashReceipts).

Security & Compliance FAQs

▸ How do you ensure security for Shopware and Sage 100 integrations?
Security best practices include using dedicated service accounts with least privilege, encrypting all data in transit (TLS 1.2+) and at rest, storing API keys and credentials securely in an encrypted vault, implementing IP whitelisting, and conducting regular security audits. The iPaaS provides these security features natively and enforces compliance.

Advanced Workflows FAQs

▸ Can I integrate Shopware with my PIM system and then sync product data to Sage 100?
Yes, this is a common and highly effective workflow. You can integrate your PIM system (as the master source for rich product data) with Shopware via the iPaaS, and then further synchronize essential product data (like ItemCode, description, sales price) from Shopware or the iPaaS directly into Sage 100's CI_Item module.
Pricing

Simple, transparent pricing for Shopware + Sage 100.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Shopware + Sage 100 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo