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Unlock eCommerce Efficiency: Seamless Stripe & BigCommerce Integration

Automate payments, orders, and customer data in real-time. Unify your sales and finance operations with an intelligent iPaaS solution.

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The Challenge

The Disconnect Between Your eCommerce Storefront and Payment Processing

Managing payments and orders across BigCommerce and Stripe as separate silos introduces significant operational friction. This disconnect leads to manual data entry, delayed financial reconciliation, and fragmented customer insights, hindering your eCommerce growth and efficiency.

  • Manual reconciliation of BigCommerce orders with Stripe payments and payouts, consuming valuable finance team hours.
  • Delayed order processing due to a lack of real-time payment status updates from Stripe to BigCommerce and fulfillment systems.
  • Inconsistent customer data across BigCommerce (eCommerce history) and Stripe (payment methods, subscription details), leading to fragmented customer experiences.
  • Challenges in tracking refunds and chargebacks accurately across both platforms and reflecting them in accounting systems.
  • Limited visibility into cash flow and revenue recognition due to a lack of synchronized financial data.
  • Increased risk of human error from manual data transfers, leading to discrepancies, compliance issues, and potential fraud.
Integration Diagram
Solution Illustration
The Solution

Unify Your eCommerce & Payments: Intelligent Stripe & BigCommerce Integration

Our iPaaS solution provides a powerful, low-code platform to seamlessly connect Stripe and BigCommerce. It orchestrates real-time, event-driven workflows, ensuring every order, payment, refund, and customer update flows accurately and instantly between your eCommerce storefront and payment processor, eliminating silos and driving operational excellence.

  • Real-time Order-to-Cash Automation: From BigCommerce checkout to Stripe payment capture and order status update.
  • Automated Payment & Payout Reconciliation: Sync Stripe transactions and payouts directly to your accounting system, linked to BigCommerce orders.
  • Bi-directional Customer Profile Synchronization: Maintain a unified customer view across BigCommerce and Stripe.
  • Automated Refund and Chargeback Processing: Seamlessly initiate and track refunds, updating both BigCommerce and financial records.
  • AI-Powered Anomaly Detection & Fraud Alerting: Leverage AI to flag suspicious transactions and automate resolution workflows.
Implementation Timeline

Go live with Stripe + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Stripe and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Stripe + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order-to-Cash Automation: From BigCommerce checkout to Stripe payment capture and order status update.
  • Automated Payment & Payout Reconciliation: Sync Stripe transactions and payouts directly to your accounting system, linked to BigCommerce orders.
  • Bi-directional Customer Profile Synchronization: Maintain a unified customer view across BigCommerce and Stripe.
  • Automated Refund and Chargeback Processing: Seamlessly initiate and track refunds, updating both BigCommerce and financial records.
  • AI-Powered Anomaly Detection & Fraud Alerting: Leverage AI to flag suspicious transactions and automate resolution workflows.
  • Comprehensive Error Handling & Monitoring: Robust mechanisms for identifying, resolving, and alerting on integration failures.
  • Low-Code/No-Code Workflow Designer: Empower business users to build and customize integration flows visually.

Stripe & BigCommerce: Technical Integration Architecture & Data Flow

The integration leverages an API-first, event-driven architecture, with the iPaaS acting as the central orchestration layer. This ensures real-time data synchronization, robust error handling, and scalable performance between your BigCommerce storefront and Stripe payment gateway.

Data Flow Steps

Event Trigger: A significant event occurs (e.g., BigCommerce 'order_created' webhook or Stripe 'charge.succeeded' webhook).

Data Ingestion: The iPaaS securely receives the webhook payload or initiates a polling request to retrieve relevant data.

Data Transformation & Mapping: The iPaaS's visual designer maps source fields to target fields, performs data type conversions, applies business logic, and enriches data (e.g., adding internal IDs).

Workflow Orchestration: The iPaaS executes the configured workflow steps, which may involve conditional logic, branching, or sequential API calls to various systems.

API Interaction: Secure API calls are made to BigCommerce, Stripe, or other integrated systems (e.g., ERP, CRM) to create, update, or retrieve records.

Error Handling & Retries: Built-in mechanisms manage transient API errors with exponential backoff and persistent errors via dead-letter queues and alerts.

Status Update & Confirmation: The iPaaS updates the originating system (e.g., BigCommerce order status) and logs the successful transaction for auditability.

Data Touchpoints

BigCommerce: Order, Customer, Payment, Return, Product (for context)
Stripe: PaymentIntent, Charge, Refund, Customer, BalanceTransaction, Payout, WebhookEvent

"BigCommerce (Order Created Webhook) -> iPaaS (Data Transformation, Payment Intent Creation) -> Stripe (Payment Processing, Charge Succeeded Webhook) -> iPaaS (Order Status Update, ERP/Accounting Sync) -> BigCommerce (Order Status Updated)"

Pricing

Simple, transparent pricing for Stripe + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Stripe

Integrating Stripe fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
  • ✓
    BigCommerce Order Creation & Payment Initiation
  • ✓
    Stripe Payment Confirmation & BigCommerce Update
  • ✓
    Automated Refund Processing
  • ✓
    Customer Profile Synchronization
  • ✓
    Stripe Payout Reconciliation
Data Mapping

Core Data Entities & Intelligent Mapping for Stripe & BigCommerce

Effective integration relies on precise mapping of key entities between BigCommerce and Stripe. Our iPaaS provides a visual canvas, augmented with AI, to simplify complex transformations and ensure data consistency across your platforms.

Order / PaymentIntent / Charge

The central entity for eCommerce transactions, encompassing the BigCommerce order details and the corresponding Stripe payment activity.

Stripe Fields

PaymentIntent.id PaymentIntent.amount PaymentIntent.currency PaymentIntent.customer PaymentIntent.status Charge.id Charge.amount Charge.currency Charge.status Charge.payment_intent Charge.balance_transaction Charge.metadata (for BigCommerce order ID)

BigCommerce Fields

Order.id Order.customer_id Order.status_id Order.totalinctax Order.currency_code Order.billing_address Order.shipping_address Order.products (line items) Order.payment_status Order.external_id (for Stripe PaymentIntent/Charge ID)

Mapping Notes

BigCommerce `Order.id` is critical to be stored in Stripe `Charge.metadata` for reconciliation. BigCommerce `totalinctax` maps to Stripe `amount`. Stripe `status` (of PaymentIntent/Charge) maps to BigCommerce `statusid` and `paymentstatus`.

Next Steps

See Stripe + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time BigCommerce Order-to-Stripe Payment Processing

Automatically capture new BigCommerce orders, create corresponding PaymentIntents in Stripe, process payments, and update the BigCommerce order status. This ensures immediate payment confirmation and smooth order fulfillment.

Integration Steps:

  1. 0 Customer completes checkout on BigCommerce.
  2. 1 BigCommerce 'order_created' webhook triggers iPaaS workflow.
  3. 2 iPaaS extracts order details (total amount, customer info).
  4. 3 iPaaS creates a Stripe `PaymentIntent` or `Charge` using BigCommerce order data.
  5. 4 Stripe processes payment and sends `charge.succeeded` webhook.
  6. 5 iPaaS updates BigCommerce order status to 'Awaiting Fulfillment' or 'Paid' and stores Stripe `Charge` ID in BigCommerce order metadata.

Business Outcome

Instant order payment confirmation, reduced manual intervention, accelerated order fulfillment, improved customer satisfaction.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerate Cash Flow & Reconciliation
Automate the entire order-to-cash cycle and link Stripe payouts directly to BigCommerce orders for rapid, error-free financial reconciliation. Reduce manual effort by up to 80%.
Eliminate Manual Errors & Data Discrepancies
Leverage AI-driven data mapping and validation to ensure accuracy across BigCommerce orders, Stripe payments, and your accounting system. Minimize costly human errors.
Enhance Customer Experience
Provide real-time order status updates, seamless payment experiences, and faster refund processing by synchronizing data across platforms. Build trust and loyalty.
Boost Operational Efficiency
Automate repetitive tasks like order processing, payment status updates, and refund initiation. Free up your teams to focus on strategic initiatives, not data entry.
Strengthen Security & Compliance
Maintain PCI DSS compliance, secure API keys, and verify webhooks. Ensure sensitive payment and customer data is handled according to industry best practices and regulations.
Gain Real-time Financial Visibility
Access up-to-date payment and order data for accurate cash flow forecasting, revenue recognition, and financial reporting. Make informed business decisions faster.
✨

Accelerate Cash Flow & Reconciliation

80% Reduction in manual reconciliation effort

📋 What You Get

Automate the entire order-to-cash cycle and link Stripe payouts directly to BigCommerce orders for rapid, error-free financial reconciliation. Reduce manual effort by up to 80%.

💼 Business Impact

This benefit directly contributes to 80% improvement in Reduction in manual reconciliation effort, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Stripe + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Stripe and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Stripe + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET /v1/payment_intents Create and manage payment intents for BigCommerce checkouts, handling dynamic payment flows and SCA compliance.
POST, GET /v1/charges Process one-time payments or retrieve details of successful transactions originating from BigCommerce orders.
POST, GET, PUT /v1/customers Create, retrieve, and update customer profiles, linking BigCommerce shoppers to their Stripe payment methods and subscriptions.
POST /v1/refunds Issue refunds for BigCommerce orders, ensuring financial accuracy.
POST /v1/webhooks Configure webhook endpoints to receive real-time event notifications from Stripe (e.g., `charge.succeeded`, `payout.paid`) for BigCommerce integration.
GET /v1/balance_transactions Retrieve detailed records of all changes to your Stripe balance, essential for granular financial reconciliation of BigCommerce payments.

⚡ Transformation Logic

  • Status Mapping: Translating BigCommerce numeric order statuses (e.g., 2 for 'Awaiting Fulfillment') to Stripe's descriptive payment statuses (e.g., 'succeeded').
  • Metadata Enrichment: Storing BigCommerce `order_id` in Stripe `Charge.metadata` for seamless reconciliation. Conversely, storing Stripe `Charge.id` in BigCommerce order custom fields.
  • Currency Conversion: Automatically handling currency conversions if BigCommerce and Stripe operate with different base currencies.
  • Address Normalization: Standardizing address formats between systems for consistent customer records.
  • Line Item Aggregation: Mapping BigCommerce order line items to a single Stripe `amount` or creating multiple line items in an ERP.

🛡️ Error Handling

  • Stripe `card_declined`: iPaaS updates BigCommerce order status, notifies customer, and can trigger a retry or alternative payment method prompt.
  • BigCommerce `order_id` not found in ERP: iPaaS flags for manual review, re-queues, or creates a new ERP order based on rules.
  • Stripe API rate limit exceeded: iPaaS automatically retries with exponential backoff.
  • Data type mismatch: iPaaS logs error, attempts AI-suggested transformation, or routes to a dead-letter queue.
Pricing

Simple, transparent pricing for Stripe + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Core Functionality FAQs

▸ How does this integration handle BigCommerce orders and Stripe payments?
When an order is placed on BigCommerce, an event-driven workflow is triggered. Our iPaaS captures the order, initiates payment processing in Stripe, and upon successful payment (via Stripe webhook), updates the BigCommerce order status in real-time. This ensures immediate payment confirmation and smooth order fulfillment.

Technical Details FAQs

▸ What is the role of webhooks in the Stripe & BigCommerce integration?
Webhooks are crucial for an event-driven, real-time integration. BigCommerce webhooks (e.g., 'order_created') notify the iPaaS of new orders, while Stripe webhooks (e.g., 'charge.succeeded', 'payout.paid') inform the iPaaS of payment statuses and financial events. This eliminates polling and ensures instant data synchronization.

Data Management FAQs

▸ How does an iPaaS manage data consistency between Stripe and BigCommerce?
Our iPaaS uses a powerful visual mapping engine to define how data fields from BigCommerce (e.g., Order ID, Customer Email) correspond to Stripe fields (e.g., Charge metadata, Customer object). It applies transformation rules, handles data types, and often stores unique IDs from one system in the other's metadata, ensuring cross-platform consistency and easy reconciliation.

Financial Operations FAQs

▸ Can I sync refunds and chargebacks between BigCommerce and Stripe?
Absolutely. The integration automates refund processing. When a refund is initiated in BigCommerce (or directly in Stripe), the iPaaS ensures the corresponding refund is processed in Stripe (if not already done) and updates BigCommerce order/payment statuses. It also facilitates creating credit memos in your accounting system for accurate financial records.

Security & Compliance FAQs

▸ How is PCI compliance maintained with this integration?
Stripe is PCI DSS Level 1 certified. Our integration leverages Stripe.js for client-side tokenization of card data, meaning sensitive cardholder information never touches your BigCommerce server or the iPaaS directly. The iPaaS handles API keys securely, uses HTTPS for all communications, and validates webhook signatures, minimizing your PCI scope and ensuring compliance.

AI Capabilities FAQs

▸ How does AI enhance this Stripe & BigCommerce integration?
AI augments the integration by suggesting optimal data mappings, detecting anomalies in transaction data for fraud prevention, intelligently resolving common errors, and providing predictive insights. For example, AI can flag suspicious BigCommerce orders before payment or automate re-routing for minor data discrepancies, enhancing efficiency and security.

Customization FAQs

▸ Is it possible to customize the integration workflows without coding?
Yes, our iPaaS features a low-code/no-code visual designer. This empowers business users and citizen integrators to easily customize integration workflows, define conditional logic, and adjust data mappings using a drag-and-drop interface, significantly reducing reliance on developers and accelerating deployment.

Error Handling FAQs

▸ What happens if a Stripe or BigCommerce API call fails?
Our iPaaS incorporates robust error handling. For transient failures (e.g., network issues, rate limits), it implements automated retry mechanisms with exponential backoff. For persistent errors, messages are routed to a dead-letter queue for manual inspection, and configurable alerts notify relevant teams (via email, Slack) to ensure no data is lost and issues are quickly addressed.
Implementation Timeline

Go live with Stripe + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Stripe and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Stripe + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Stripe + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Stripe + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo