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Unify Syspro & TIMS: Drive Efficiency with Intelligent ERP Integration

Break down data silos, automate critical workflows, and gain real-time visibility across your Syspro and TIMS ERP systems with our AI-powered iPaaS solution.

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The Challenge

The Challenge of Disconnected ERPs: Why Syspro and TIMS Need to Talk

In today's complex enterprise landscape, running Syspro and TIMS in isolation creates significant operational hurdles. Businesses struggle with fragmented data, manual processes, and delayed insights, hindering agility and growth.

  • Data Silos: Critical information like customer profiles, inventory levels, and financial transactions are trapped in separate systems, leading to inconsistent data and a lack of a single source of truth.
  • Manual Data Entry: Re-keying data between Syspro and TIMS is time-consuming, error-prone, and diverts valuable resources from strategic tasks.
  • Delayed Business Processes: Slow synchronization of orders, inventory, or financial updates causes bottlenecks in order fulfillment, customer service, and financial reporting.
  • Inaccurate Reporting: Consolidating financial data or operational metrics across two disparate ERPs is a laborious and often inaccurate process, impacting decision-making.
  • Compliance Risks: Inconsistent data and lack of audit trails across systems can lead to compliance issues and financial discrepancies.
Integration Diagram
Solution Illustration
The Solution

The Intelligent iPaaS Solution for Syspro and TIMS Integration

Our AI-powered iPaaS platform provides a comprehensive, low-code solution to seamlessly connect Syspro and TIMS. It acts as the intelligent bridge, automating complex workflows, ensuring real-time data consistency, and empowering your teams with actionable insights.

  • Pre-built Connectors: Rapidly connect to Syspro's Harmony API and TIMS's REST API.
  • Visual Workflow Designer: Drag-and-drop interface for building complex integrations without coding.
  • AI-Powered Data Mapping: Smart suggestions for field mapping and transformation logic.
  • Real-time Event Processing: Leverage webhooks and event streams for instant data synchronization.
  • Robust Error Handling: Automated retries, dead-letter queues, and anomaly detection.
Implementation Timeline

Go live with Syspro + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Syspro and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Syspro + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors: Rapidly connect to Syspro's Harmony API and TIMS's REST API.
  • Visual Workflow Designer: Drag-and-drop interface for building complex integrations without coding.
  • AI-Powered Data Mapping: Smart suggestions for field mapping and transformation logic.
  • Real-time Event Processing: Leverage webhooks and event streams for instant data synchronization.
  • Robust Error Handling: Automated retries, dead-letter queues, and anomaly detection.
  • Centralized Monitoring & Governance: Full visibility and control over all integration flows.
  • Scalable & Secure Architecture: Designed for high-volume transactions and enterprise-grade security.

Syspro & TIMS Integration: Technical Deep Dive

Our iPaaS solution provides a robust, API-first framework for connecting Syspro and TIMS. It leverages the strengths of each system's integration capabilities to build resilient, high-performance workflows.

Data Flow Steps

Authentication & Connection: Establish secure connections to Syspro via Harmony API (OAuth 2.0/API Keys) and TIMS via REST API (OAuth 2.0/API Keys), managing credentials securely in the iPaaS vault.

Event Triggering: Configure event listeners (webhooks from source systems, or scheduled polls if events are not available) to detect changes in Syspro (e.g., new Sales Order) or TIMS (e.g., inventory adjustment).

Data Extraction: Extract relevant data from the source ERP using optimized API calls (GET requests, filtered queries).

Data Transformation & Harmonization: Utilize the iPaaS's visual mapping engine to transform data schemas, apply business rules, perform lookups, and ensure data conforms to the target ERP's requirements. AI assists in suggesting mappings.

Data Validation: Implement pre-posting validation rules to check data integrity, format, and business logic, preventing erroneous data from entering Syspro or TIMS.

Data Loading: Post transformed and validated data to the target ERP using appropriate API methods (POST for creation, PUT/PATCH for updates). Batch processing is used for high volumes.

Error Handling & Monitoring: Implement retry mechanisms, dead-letter queues, and real-time alerts for any failed transactions. Centralized dashboards provide end-to-end visibility.

Status Updates & Reconciliation: Update the source system with the status of the operation (e.g., Syspro Sales Order status updated after TIMS fulfillment), and reconcile financial entries.

Data Touchpoints

Syspro: Sales Order, Inventory Item, Customer, Purchase Order, Vendor, Invoice (AR), General Ledger Account, Work Order, Shipment.
TIMS: Customer, Product/Item, Sales Order, Invoice (AR), Payment (AR), Vendor, Purchase Order, General Ledger Entry, Inventory Adjustment, Shipment.

"Syspro <-> iPaaS <-> TIMS: Data flows bi-directionally, triggered by events or schedules. iPaaS handles authentication, transformation, validation, and error management, ensuring data consistency."

Pricing

Simple, transparent pricing for Syspro + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Syspro

Integrating Syspro fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Data Entities & Intelligent Mapping for Syspro-TIMS Integration

Our iPaaS provides sophisticated tools to map and synchronize critical data entities between Syspro and TIMS, ensuring data integrity and consistency across your entire ERP landscape. AI-assisted mapping accelerates this complex process.

Customer

Synchronize customer master data including billing, shipping, contact, and credit information.

Syspro Fields

CustomerCode CustomerName Address (BillTo, ShipTo) ContactPerson CreditLimit TermsCode

TIMS Fields

CustomerID ExternalID CompanyName FirstName LastName Email Phone BillingAddress ShippingAddress PaymentTerms

Mapping Notes

Key challenge: Aligning 'CustomerCode' (Syspro) with 'CustomerID' (TIMS) and establishing 'ExternalID' for cross-system lookup. Address fields require careful harmonization due to potential format differences. Credit terms from Syspro often dictate TIMS payment terms.

Next Steps

See Syspro + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End Order Management

Automate the entire order lifecycle from external sales channels (e.g., eCommerce, CRM) through Syspro for sales order processing and then to TIMS for inventory allocation, fulfillment, and financial posting.

Integration Steps:

  1. 0 New sales order created in eCommerce/CRM.
  2. 1 iPaaS creates Sales Order in Syspro via Harmony API.
  3. 2 Syspro allocates inventory, updates status.
  4. 3 iPaaS synchronizes inventory levels to TIMS's Product/Item entity.
  5. 4 TIMS initiates fulfillment (potentially integrating with WMS).
  6. 5 Shipment details from TIMS (tracking) update Syspro's Shipment entity.
  7. 6 Invoice generated in TIMS and payment status updated in Syspro's AR.

Business Outcome

Streamlined order processing, real-time inventory accuracy, faster order fulfillment, reduced order processing errors.

Frequency

Real-time / Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Operational Visibility
Gain a unified, real-time view of sales, inventory, and financial data across both Syspro and TIMS, enabling faster, more informed decision-making.
Automated Workflow Efficiency
Eliminate manual data entry and repetitive tasks between Syspro and TIMS, streamlining processes like order-to-cash and procure-to-pay.
Enhanced Data Accuracy & Integrity
Ensure data consistency and quality across both ERP systems with AI-driven validation and robust synchronization rules, reducing errors and reconciliation effort.
Accelerated Financial Close
Automate financial data posting and reconciliation between Syspro AR and TIMS GL, significantly shortening your financial close cycles.
Improved Customer Experience
Provide accurate, up-to-date information on orders and inventory by keeping Syspro and TIMS synchronized, leading to happier customers.
Reduced IT Dependency & Costs
Empower business users with low-code tools to manage integrations, reducing reliance on specialized IT resources and lowering total cost of ownership.
✨

Real-time Operational Visibility

30% Reduction in decision-making time

📋 What You Get

Gain a unified, real-time view of sales, inventory, and financial data across both Syspro and TIMS, enabling faster, more informed decision-making.

💼 Business Impact

This benefit directly contributes to 30% improvement in Reduction in decision-making time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Syspro + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Syspro and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Syspro + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/harmony/2.0/SalesOrder Create new sales orders from eCommerce or CRM systems.
GET /api/harmony/2.0/Inventory/Query Query real-time inventory levels, availability, and product details.
POST /api/harmony/2.0/Customer Create or update customer master records from CRM or lead gen systems.
POST /api/harmony/2.0/PurchaseOrder Create new purchase orders to sync with supplier portals or procurement systems.
POST /api/harmony/2.0/AccountsReceivable/Payment Post payments received from external payment gateways to AR.

⚡ Transformation Logic

  • Data Type Conversion: Automatically convert data types (e.g., string to numeric, date formats).
  • Lookup Tables: Map specific codes (e.g., Syspro 'TermsCode' to TIMS 'PaymentTerms') using internal or external lookup tables.
  • Conditional Logic: Apply transformations based on specific conditions (e.g., if 'CreditLimit' > X, then 'PaymentTerms' = 'Net 60').
  • Data Aggregation/Splitting: Combine multiple source fields into one target field or split a source field into multiple targets.
  • Default Values: Assign default values for missing optional fields.
  • Data Masking/Redaction: Mask sensitive data for compliance in logs or non-essential fields.

🛡️ Error Handling

  • Syspro API rate limit exceeded: iPaaS queues and retries requests.
  • TIMS data validation error (e.g., invalid SKU): Message sent to dead-letter queue, alert triggered.
  • Network timeout during Syspro POST: Automated retry with exponential backoff.
  • Duplicate Customer ID in TIMS: Conflict resolution logic applied, or flagged for manual review.
  • Mismatch in GL account codes: AI suggests correction or routes to finance team for mapping update.
Pricing

Simple, transparent pricing for Syspro + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Syspro and TIMS?
The most effective way to integrate Syspro and TIMS is through a modern iPaaS (Integration Platform as a Service). This approach leverages the RESTful APIs of both systems (Syspro Harmony API and TIMS REST API) to enable real-time, event-driven data synchronization, robust error handling, and low-code workflow automation, far superior to custom point-to-point integrations.

Low-Code/No-Code FAQs

▸ Can I automate workflows between Syspro and TIMS without coding?
Absolutely. Our iPaaS platform features a low-code/no-code visual designer that empowers business users and citizen integrators to design, build, and manage complex cross-system workflows between Syspro and TIMS using drag-and-drop interfaces, significantly reducing the need for custom coding.

AI Integration FAQs

▸ How does AI enhance Syspro and TIMS integration?
AI significantly enhances Syspro-TIMS integrations by providing intelligent data validation, anomaly detection (e.g., unusual inventory movements or financial postings), automated mapping suggestions, and predictive insights. It can also power autonomous workflows for exception handling and recommend optimal process improvements, reducing manual effort and improving data quality.

Data Management FAQs

▸ How do you handle data consistency and conflicts between Syspro and TIMS?
Data consistency is achieved through rigorous data mapping and transformation rules within the iPaaS, ensuring data conforms to the required schema for each system. For conflicts, we implement configurable resolution strategies such as 'master system preference' or 'last-write wins', often augmented by AI to identify the most reliable data source, ensuring data integrity.

Security & Compliance FAQs

▸ What security measures are in place for Syspro and TIMS integrations?
Security is paramount. Our platform enforces robust measures including OAuth 2.0/API Key authentication, HTTPS/TLS 1.2+ encryption for all data in transit, AES-256 encryption for data at rest, secure credential management, IP whitelisting, and least privilege access. Comprehensive audit trails and compliance certifications (e.g., SOC 2, ISO 27001) ensure data protection for both Syspro and TIMS.

Use Cases FAQs

▸ Can I integrate Syspro and TIMS with my eCommerce platform?
Yes, integrating Syspro and TIMS with eCommerce platforms (like Shopify, Adobe Commerce) is a primary use case. Our iPaaS provides pre-built connectors and robust mapping tools to synchronize orders, inventory, product catalogs, customer data, and fulfillment status in real-time, ensuring a seamless customer and operational experience.

Performance FAQs

▸ How does the iPaaS manage API rate limits for Syspro and TIMS?
Our iPaaS is designed with intelligent rate limit management. It employs queuing mechanisms, exponential backoff for retries, and configurable concurrency limits to ensure that API calls to both Syspro and TIMS are optimized, preventing rate limit breaches while maximizing data throughput and system stability.

Error Handling FAQs

▸ What happens if an integration fails?
Our platform has a robust error handling strategy. This includes automated retries for transient errors, routing persistent failures to dead-letter queues for manual inspection, and sending real-time alerts to relevant teams via email or Slack. AI can also assist in identifying the root cause and suggesting auto-resolution for common issues.
Implementation Timeline

Go live with Syspro + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Syspro and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Syspro + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Syspro + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Syspro + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo