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Unleash Growth: Seamless Volusion Epicor Integration with AI-Powered Automation

Connect your Volusion eCommerce storefront to Epicor ERP for real-time order processing, inventory sync, and unified customer data. Eliminate manual work, accelerate fulfillment, and unlock unparalleled operational efficiency.

The Challenge

The Disconnect: Why Manual Volusion & Epicor Operations Hinder Growth

Operating Volusion and Epicor in silos creates a chasm between your customer-facing eCommerce activities and your critical back-office ERP functions. This disconnect leads to a cascade of operational inefficiencies, missed opportunities, and escalating costs.

  • Manual order entry from Volusion into Epicor is slow, error-prone, and resource-intensive.
  • Outdated inventory levels in Volusion lead to overselling, backorders, and dissatisfied customers.
  • Fragmented customer data across systems prevents personalized experiences and unified support.
  • Delayed financial reconciliation due to manual payment posting and invoice generation in Epicor.
  • Inconsistent product information across your storefront and ERP causes confusion and operational friction.
  • Lack of real-time visibility into sales, inventory, and fulfillment status across the business.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Intelligent Volusion & Epicor Integration with iPaaS

Our AI-powered iPaaS platform provides a comprehensive, low-code solution to seamlessly integrate Volusion with Epicor. By acting as the central nervous system for your data, we orchestrate real-time, bi-directional synchronization of critical business entities, automating workflows and eliminating the inefficiencies of disconnected systems.

  • Pre-built, configurable connectors for Volusion and Epicor
  • Real-time, event-driven workflow automation
  • Bi-directional data synchronization for key entities
  • Visual, low-code data mapping and transformation engine
  • Robust error handling and monitoring dashboards
Implementation Timeline

Go live with Volusion + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Volusion and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Volusion + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Volusion and Epicor
  • Real-time, event-driven workflow automation
  • Bi-directional data synchronization for key entities
  • Visual, low-code data mapping and transformation engine
  • Robust error handling and monitoring dashboards
  • AI-assisted integration design and anomaly detection
  • Secure, scalable, and compliant data exchange

Technical Integration Details: How Volusion & Epicor Connect

Our iPaaS platform provides the robust framework for connecting Volusion and Epicor, leveraging their respective API capabilities to facilitate seamless, real-time data exchange and workflow automation.

Data Flow Steps

Connection Establishment: Securely authenticate with Volusion using API Keys and Epicor using OAuth 2.0 (Client Credentials Grant) or token-based authentication.

Event Listener Configuration: Set up Volusion webhooks (e.g., for `Order` creation, `Product` updates) to trigger iPaaS workflows instantly. For Epicor, configure Business Process Management (BPM) events to push data changes or poll Epicor APIs for relevant updates.

Data Extraction: Retrieve source data from Volusion via `/api/v1/orders`, `/api/v1/products`, `/api/v1/customers` or from Epicor via `/api/v2/odata/YourCompany/Erp.BO.SalesOrderSvc/SalesOrders`, `/api/v2/odata/YourCompany/Erp.BO.PartSvc/Parts` endpoints.

Data Transformation & Harmonization: Utilize the iPaaS's visual mapping canvas to transform Volusion's data schema (e.g., `OrderID`, `LineItems`) into Epicor's (e.g., `PONum`, `OrderDtl`) and vice-versa. Apply complex business rules, data type conversions, and enrichment logic.

Data Validation: Implement AI-powered and rule-based validation to ensure data integrity before submission to the target system, preventing malformed or incomplete records.

Target System Ingestion: Push the transformed and validated data to the target system using appropriate API methods (POST for creation, PUT/PATCH for updates). For example, creating an Epicor `SalesOrder` or updating Volusion `Inventory`.

Error Handling & Monitoring: Implement automated retry mechanisms, dead-letter queues for persistent failures, and real-time alerts. Monitor integration health and data flow through centralized dashboards.

Data Touchpoints

Volusion: Order, Product, Customer, Inventory, Payment, Shipment, Category, Return
Epicor: SalesOrder, Part, Customer, Invoice (AR), CashReceipt, JobHead, GLAccount, ShipVia

"Volusion (Webhooks: Order, Customer, Product) --> iPaaS (Connectors, Data Mapper, AI Engine, Workflow Orchestrator) <--> Epicor (REST APIs: SalesOrder, Part, Customer, CashReceipt, BPMs) --> Back to Volusion (API: Order Status, Inventory, Shipment)."

Pricing

Simple, transparent pricing for Volusion + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Volusion

Integrating Volusion fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Intelligent Mapping for Volusion Epicor Integration

Seamless data flow between Volusion and Epicor relies on precise mapping and transformation of key business entities. Our iPaaS facilitates this with visual tools and AI assistance.

Order / SalesOrder

Represents a customer's purchase in Volusion and its corresponding sales record in Epicor.

Volusion Fields

OrderID CustomerID OrderDate OrderStatus TotalAmount PaymentStatus ShippingAddress BillingAddress LineItems (ProductID, SKU, Quantity, Price) Coupon/Discount

Epicor Fields

OrderNum OrderDate CustNum ShipToNum PONum OrderAmt OrderStatus NeedByDate OrderDtl (PartNum, OrderQty, UnitPrice) TermsCode

Mapping Notes

`OrderID` from Volusion often maps to Epicor `PONum` or a custom `Character01` field. Volusion `SKU` maps to Epicor `PartNum`. `OrderStatus` requires careful mapping (e.g., 'Processing' to 'Open', 'Shipped' to 'Shipped'). Line item details are crucial for accurate fulfillment.

Next Steps

See Volusion + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Volusion Order to Epicor Sales Order Automation

Automatically transfer new orders from Volusion to Epicor Sales Order Entry in real-time, triggering fulfillment processes without manual intervention.

Integration Steps:

  1. 0 Customer completes checkout on Volusion.
  2. 1 Volusion Order webhook (api/v1/orders) fires to iPaaS.
  3. 2 iPaaS maps Volusion Order (OrderID, LineItems, CustomerID, ShippingAddress) to Epicor SalesOrder (OrderNum, OrderDtl, CustNum, ShipToNum).
  4. 3 iPaaS creates new SalesOrder in Epicor via `/api/v2/odata/YourCompany/Erp.BO.SalesOrderSvc/SalesOrders` endpoint.
  5. 4 Epicor processes the Sales Order, allocates inventory (Part), and initiates shipping.
  6. 5 Epicor (or integrated WMS) updates the Sales Order status, which iPaaS pushes back to Volusion (api/v1/orders, OrderStatus).
  7. 6 Volusion sends shipment tracking information to the customer (Shipment entity).

Business Outcome

Instantaneous order processing, elimination of order entry errors, significantly faster shipping times, and continuous customer communication.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate order flow from Volusion to Epicor, reducing manual entry and speeding up processing from minutes to seconds.
Eliminate Overselling & Stock-outs
Achieve real-time inventory synchronization between Epicor and Volusion, ensuring accurate stock levels and preventing customer disappointment.
Unified Customer Experience
Synchronize customer data across Volusion and Epicor, providing a 360-degree view for personalized service and targeted marketing.
Reduced Manual Errors & Costs
Automate data entry and reconciliation, drastically cutting down on human errors and associated operational expenses.
Enhanced Financial Accuracy
Automate payment reconciliation and GL posting from Volusion to Epicor, improving auditability and accelerating financial close.
Scalable & Resilient Operations
Build integrations that dynamically scale to handle peak loads (e.g., holiday sales) and recover gracefully from failures, ensuring business continuity.
Faster Time-to-Market for Products
Streamline product catalog updates from Epicor to Volusion, enabling quicker launch of new products and promotions.

Accelerated Order Fulfillment

80% Faster Order Processing

📋 What You Get

Automate order flow from Volusion to Epicor, reducing manual entry and speeding up processing from minutes to seconds.

💼 Business Impact

This benefit directly contributes to 80% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Volusion + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Volusion and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Volusion + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/orders Retrieve, create, and update customer orders. Key for order-to-fulfillment automation and status updates.
GET, POST, PUT /api/v1/products Manage product catalog, including creation, updates, pricing, and inventory levels. Crucial for PIM/ERP synchronization.
GET, POST, PUT /api/v1/customers Access and manage customer profiles. Used for CRM synchronization and unified customer views.
GET, PUT /api/v1/inventory Dedicated endpoint for managing product stock levels. Critical for real-time inventory synchronization.
GET, POST /api/v1/payments Retrieve payment transaction details. Key for financial reconciliation.
POST /api/v1/webhooks Configure and manage webhooks for event-driven integrations (e.g., new order, product update).
GET, POST /api/v1/returns Retrieve and manage return requests, facilitating automated RMA workflows.

Transformation Logic

  • Field Mapping: Direct mapping of fields (e.g., Volusion `ProductName` to Epicor `PartDescription`).
  • Data Type Conversion: Converting string to integer, date formats.
  • Value Mapping: Translating enumerated values (e.g., Volusion `OrderStatus` 'Processing' to Epicor 'Open').
  • Concatenation/Splitting: Combining `FirstName` and `LastName` to `FullName`; splitting addresses.
  • Conditional Logic: Apply different tax codes based on shipping country.
  • Lookup Tables: Fetching Epicor `CustNum` based on Volusion `CustomerID` or email.
  • Calculations: Calculating total order amount or line item totals based on quantities and prices.

🛡️ Error Handling

  • Volusion API rate limit exceeded.
  • Epicor `PartNum` not found for an order line item.
  • Duplicate customer record detected during sync.
  • Invalid shipping address format from Volusion to Epicor.
  • Transient network issues causing API timeouts.
  • Epicor `SalesOrder` creation fails due to missing required fields.
Pricing

Simple, transparent pricing for Volusion + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

What is the best way to integrate Volusion with Epicor ERP?
The most effective way is through a modern, AI-powered iPaaS platform. This approach leverages Volusion's APIs and webhooks and Epicor's REST APIs for real-time, event-driven data exchange, enabling automated workflows for orders, inventory, customers, and financials. This significantly reduces manual effort and ensures data consistency across your entire business.

Low-Code/No-Code FAQs

Can I automate my Volusion-Epicor workflows without extensive coding?
Yes, absolutely. Our modern iPaaS platform offers low-code/no-code visual builders and pre-built connectors for both Volusion and Epicor. This allows business users and analysts to design, deploy, and manage complex integration workflows, such as order-to-fulfillment or inventory synchronization, with minimal to no coding required.

Technical FAQs

How does event-driven architecture benefit Volusion Epicor integrations?
Event-driven architecture, typically implemented via Volusion webhooks and Epicor BPMs, allows instant notification to the iPaaS when a key event occurs (e.g., new order in Volusion, inventory change in Epicor). This ensures real-time data synchronization, faster order fulfillment, accurate inventory levels, and immediate responses to customer actions, vastly improving operational efficiency over traditional scheduled batch processes.

Challenges & Solutions FAQs

What are the common challenges when integrating Volusion with Epicor, and how are they solved?
Common challenges include differing data schemas, managing API rate limits, ensuring data integrity, and handling errors gracefully. Our robust iPaaS addresses these by providing advanced data mapping and transformation tools, intelligent API throttling and rate limit management, comprehensive error handling with automated retries and dead-letter queues, and AI-driven data validation.

AI Enhancements FAQs

Can AI be used to enhance Volusion Epicor integration workflows?
Yes, AI can significantly augment these workflows. Examples include AI-driven validation of Volusion order data for completeness, anomaly detection for potential fraud, intelligent mapping suggestions during integration development, and AI-assisted error resolution for common data discrepancies between Volusion and Epicor. This leads to higher data quality and reduced manual intervention.

Security & Compliance FAQs

How do I ensure data security when integrating Volusion with Epicor?
Ensure all data in transit is encrypted (TLS/SSL). Store Volusion API keys and Epicor OAuth credentials securely in an iPaaS secrets vault. Implement least-privilege access for integration users and services. Adhere to PCI-DSS compliance standards for any payment data. Regularly audit integration logs for suspicious activity and comply with data privacy regulations like GDPR and CCPA.

Data Synchronization FAQs

What kind of data can I synchronize between Volusion and Epicor?
You can synchronize a wide range of data including orders, products (with inventory, pricing, images), customer profiles, payment transactions, shipping information, returns, categories, and promotional data. The goal is to create a unified view of your eCommerce and ERP operations across all connected enterprise systems.

Customization FAQs

How does an iPaaS handle custom fields in Volusion and Epicor?
Our iPaaS provides flexible mapping capabilities to handle custom fields (User Defined Fields in Epicor, custom fields in Volusion). The visual data mapper allows you to easily identify, map, and transform these custom fields between systems, ensuring all relevant business data is synchronized.
Implementation Timeline

Go live with Volusion + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Volusion and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Volusion + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Volusion + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Volusion + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.