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Wayfair + Epicor Integration

Clarity Connect™ integrates Wayfair with Epicor, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Wayfair and Epicor through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Wayfair and Epicor.

  • Map Wayfair custom order attributes to Epicor UD (User Defined) fields on Sales Order Header or Detail.
  • Synchronize Epicor Part custom fields to Wayfair product listings (e.g., specific certifications, unique selling propositions).
  • Extend customer profiles with Wayfair-specific loyalty data mapped to Epicor Customer UD fields.
Implementation Timeline

Go live with Wayfair + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Wayfair and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Wayfair + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Map Wayfair custom order attributes to Epicor UD (User Defined) fields on Sales Order Header or Detail.
  • Synchronize Epicor Part custom fields to Wayfair product listings (e.g., specific certifications, unique selling propositions).
  • Extend customer profiles with Wayfair-specific loyalty data mapped to Epicor Customer UD fields.

Integration Architecture: Wayfair & Epicor with iPaaS

Our recommended architecture for Wayfair and Epicor integration is built on a modern Integration Platform as a Service (iPaaS), fostering an event-driven, API-first approach for maximum agility, scalability, and resilience. This ensures seamless, real-time data exchange without burdening your core systems.

Data Flow Steps

Event-Driven Architecture: Utilize Wayfair webhooks for new orders/returns and Epicor BPMs for inventory/shipment changes to achieve near real-time synchronization.

API-First Integration: Prioritize Wayfair's native APIs and Epicor's RESTful APIs for all data exchange.

Canonical Data Model: Define a standard data representation within the iPaaS to simplify mapping between disparate schemas.

Idempotent Operations: Design integration flows such that repeated processing of the same message yields the same result, preventing duplicate data.

Microservices-based Connectors: Leverage modular, reusable connectors for each system within the iPaaS.

Data Touchpoints

Wayfair Platform (Source/Destination System)
Epicor ERP (Source/Destination System)
Integration Platform as a Service (iPaaS): Central orchestration, connectors, mapping engine, workflow designer, monitoring, error handling, security.
Wayfair API Gateway: Manages API access, rate limiting for Wayfair.
Epicor REST API Gateway: Manages API access, rate limiting for Epicor.
Message Queue/Event Bus (internal to iPaaS): For asynchronous processing and scalability.
Secure Credential Vault (internal to iPaaS): For API keys and secrets.

"Conceptual diagram showing Wayfair and Epicor connected via an iPaaS. The iPaaS acts as the central orchestration layer, handling connectors, data mapping, transformation, business logic, and error handling. Key flows include Wayfair webhooks triggering iPaaS, iPaaS calling Epicor REST APIs, and Epicor BPMs triggering iPaaS for outbound data."

Pricing

Simple, transparent pricing for Wayfair + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Wayfair

Integrating Wayfair fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order / SalesOrder

Synchronizes customer purchase details from Wayfair to Epicor's Sales Order module.

Wayfair Fields

orderId orderDate customerInfo shippingAddress billingAddress lineItems totalAmount paymentStatus fulfillmentStatus

Epicor Fields

OrderNum OrderDate CustNum ShipToNum PONum OrderAmt OrderStatus NeedByDate OrderDtl (PartNum, OrderQty, UnitPrice)

Mapping Notes

Wayfair's `orderId` typically maps to Epicor's `PONum` or a custom UD field for traceability. `customerInfo` requires mapping to an existing `CustNum` or triggering new customer creation. Line items (`lineItems` to `OrderDtl`) need careful mapping of SKU to `PartNum`, quantity, and price.

Next Steps

See Wayfair + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Wayfair Order-to-Epicor Sales Order Automation

Automatically capture new orders from Wayfair and create corresponding sales orders in Epicor, initiating fulfillment workflows without manual intervention.

Integration Steps:

  1. 0 Customer places order on Wayfair.
  2. 1 Wayfair API webhook triggers iPaaS flow.
  3. 2 iPaaS retrieves order details and maps to Epicor SalesOrder schema.
  4. 3 New Sales Order is created in Epicor (Erp.BO.SalesOrderSvc/SalesOrders).
  5. 4 Epicor allocates inventory and triggers fulfillment.
  6. 5 Shipping updates from Epicor/WMS are pushed back to Wayfair.

Business Outcome

Reduced order processing time by 80%, minimized data entry errors, accelerated fulfillment, improved customer satisfaction.

Frequency

Real-time (event-driven)

Implementation Timeline

Go live with Wayfair + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Wayfair and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Wayfair + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose

⚡ Transformation Logic

  • Standardize address formats for consistent shipping/billing.
  • Map Wayfair order statuses to Epicor Sales Order statuses (e.g., 'Pending' to 'Open', 'Shipped' to 'Closed').
  • Convert Wayfair product SKUs to Epicor Part Numbers, using lookup tables for complex mappings.
  • Apply specific pricing rules or discounts from Epicor to Wayfair listings.
  • Normalize date and time formats between systems.

🛡️ Error Handling

  • Wayfair API rate limits exceeded: iPaaS implements intelligent queuing and backoff.
  • Epicor API validation errors: iPaaS logs error, sends alert, routes to dead-letter for review.
  • Network connectivity issues: iPaaS retries with exponential backoff.
  • Data mapping failures: AI-driven suggestions or manual intervention via error queue.
  • Duplicate order creation: Idempotent design prevents this on retries.
Pricing

Simple, transparent pricing for Wayfair + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Wayfair with Epicor?
The most effective way to integrate Wayfair with Epicor is through a modern iPaaS (Integration Platform as a Service). This approach leverages Wayfair's APIs and webhooks, alongside Epicor's RESTful APIs, to establish real-time, event-driven data flows, automating critical processes like order fulfillment, inventory synchronization, and financial reconciliation. An iPaaS provides low-code tools, robust error handling, and scalable architecture.

Inventory Management FAQs

▸ Can Wayfair integrations support real-time inventory synchronization with Epicor?
Absolutely. With an API-first and event-driven iPaaS, Wayfair integrations can achieve near real-time inventory synchronization. By configuring Epicor's BPMs (Business Process Management) to trigger iPaaS workflows on inventory changes, the iPaaS can instantly push updated stock levels from Epicor's PartSvc to Wayfair's Product/Inventory API, preventing oversells and improving customer satisfaction.

Low-Code/No-Code FAQs

▸ How can low-code/no-code tools benefit Wayfair and Epicor automation?
Low-code/no-code tools within an iPaaS democratize Wayfair and Epicor automation by allowing business users and analysts to design, deploy, and monitor integration workflows without extensive coding. This accelerates workflow development, reduces IT backlog, enables faster adaptation to changing eCommerce requirements, and empowers teams to customize integrations with ease.

Data Entities FAQs

▸ What Wayfair and Epicor data entities are commonly integrated?
Common Wayfair data entities integrated include Orders, Products, Inventory, Customers, Shipments, Returns, and Payment details. These are typically synchronized with corresponding Epicor entities such as SalesOrder, Part, Customer, ShipHead, AR Invoice, and CashReceipt to ensure a unified view of your eCommerce and ERP operations.

AI Enhancements FAQs

▸ How does AI enhance Wayfair-Epicor integration workflows?
AI can significantly enhance Wayfair-Epicor integration by introducing intelligent capabilities such as automated anomaly detection in orders or inventory, predictive mapping suggestions for complex product attributes, smart routing for fulfillment, AI-driven exception handling, and intelligent data validation. This reduces manual effort, improves data quality, and provides proactive insights.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Wayfair with Epicor, and how are they solved?
Common challenges include managing Wayfair's extensive product catalog with varying attributes, ensuring real-time inventory accuracy across multiple warehouses, handling high volumes of orders and returns, and reconciling complex financial data. These are solved through robust iPaaS capabilities like advanced data mapping and transformation, event-driven architecture, intelligent error handling with retries, and comprehensive monitoring and alerting.

Returns Management FAQs

▸ Is it possible to automate Wayfair returns and refunds through Epicor?
Absolutely. An iPaaS can automate Wayfair returns by triggering workflows when a return is initiated. This can involve creating return authorizations or credit memos in Epicor, processing inventory adjustments via Epicor's PartSvc, and initiating refunds via your payment gateway, all while updating Wayfair's return status automatically. This streamlines the entire returns management process.

Security FAQs

▸ What security measures are important for Wayfair-Epicor integrations?
Key security measures include using OAuth 2.0 or token-based authentication for API access, encrypting all data in transit (HTTPS/TLS) and at rest, securely storing API credentials in an iPaaS vault, implementing strict least-privilege access controls for integration users, and ensuring compliance with data privacy regulations like CCPA and GDPR. Comprehensive audit trails are also crucial.
Implementation Timeline

Go live with Wayfair + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Wayfair and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Wayfair + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Wayfair + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Wayfair + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo