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Wayfair + Sage 100 Integration

Clarity Connect™ integrates Wayfair with Sage 100, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Wayfair and Sage 100 through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Wayfair and Sage 100.

  • Sage 100 User-Defined Fields (UDFs) for Sales Orders, Customers, Items.
  • Wayfair custom product attributes or order metadata.
  • Mapping of custom fields between Sage 100 UDFs and Wayfair data extensions.
Implementation Timeline

Go live with Wayfair + Sage 100 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Wayfair and Sage 100, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Wayfair + Sage 100 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Sage 100 User-Defined Fields (UDFs) for Sales Orders, Customers, Items.
  • Wayfair custom product attributes or order metadata.
  • Mapping of custom fields between Sage 100 UDFs and Wayfair data extensions.

Integration Architecture: Sage 100 & Wayfair via iPaaS

Our recommended architecture for Sage 100 and Wayfair integration is built on a modern iPaaS platform. This provides a robust, scalable, and secure middleware layer that orchestrates data flow, handles transformations, and manages errors, moving beyond traditional point-to-point integrations.

Data Flow Steps

Event-Driven Architecture: Utilizing Wayfair webhooks for real-time order and status updates, minimizing polling.

Canonical Data Model: Defining a standardized data format within the iPaaS for core entities (Order, Item, Customer) to ensure consistency across systems.

Publish-Subscribe: For inventory changes, Sage 100 publishes an event, and Wayfair (via iPaaS) subscribes to updates.

API Gateway Pattern: The iPaaS acts as a smart gateway, managing authentication, rate limiting, and transformation.

Circuit Breaker Pattern: To prevent cascading failures when one system (e.g., Wayfair API) is temporarily unavailable.

Data Touchpoints

Wayfair Marketplace: Source of orders, products, customers, and destination for inventory/shipment updates.
Sage 100 ERP: System of record for accounting, inventory, customers, sales orders, and financial data.
iPaaS Platform: Central integration hub with connectors, workflow engine, data mapping, transformation, error handling, monitoring, and AI capabilities.
iPaaS Connectors: Pre-built, optimized connectors for Wayfair (leveraging OAuth 2.0/APIs) and Sage 100 (encapsulating its data access methods).
Message Queues: For asynchronous processing of high-volume transactions (e.g., inventory updates, order processing) to ensure resilience and handle rate limits.
Data Store/Cache: Within iPaaS for temporary storage, lookup tables, and caching frequently accessed static data (e.g., product categories, GL accounts).
Monitoring & Alerting: Centralized dashboards and notification services for proactive issue detection.
Security Vault: Secure storage for API keys, credentials, and sensitive configuration data.

"The architecture features Wayfair and Sage 100 as distinct systems, connected via a central iPaaS. The iPaaS leverages Wayfair's webhooks for inbound events and its REST APIs for outbound calls. For Sage 100, the iPaaS utilizes a specialized connector that encapsulates Sage 100's underlying integration points (e.g., Business Object Interface, ODBC), providing a standardized API layer. External systems like WMS, Payment Gateways, or PIM can also connect to the iPaaS for a holistic ecosystem."

Pricing

Simple, transparent pricing for Wayfair + Sage 100.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Wayfair

Integrating Wayfair fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Sales Order / Order

Synchronizes customer purchase requests from Wayfair to Sage 100 for fulfillment and revenue recognition.

Wayfair Fields

SalesOrderNo OrderDate CustomerNo ShipToAddress BillToAddress OrderStatus LineItems (ItemCode, QuantityOrdered, UnitPrice)

Sage 100 Fields

orderId customerInfo lineItems shippingAddress billingAddress orderStatus totalAmount paymentInfo

Mapping Notes

Wayfair's `orderId` maps to Sage 100's `SalesOrderNo`. `customerInfo` fields map to Sage 100 `CustomerNo` (after lookup/creation). Wayfair `lineItems` map to Sage 100 `Sales Order Line Items` requiring `sku` to `ItemCode` translation and `quantity` to `QuantityOrdered`.

Next Steps

See Wayfair + Sage 100 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Wayfair Order-to-Cash Automation

Automatically capture new Wayfair orders, create corresponding sales orders in Sage 100, update inventory, and facilitate the entire fulfillment and invoicing process without manual intervention.

Integration Steps:

  1. 0 Customer places order on Wayfair.
  2. 1 iPaaS captures new Wayfair 'Order' event via webhook.
  3. 2 Order data is transformed and validated against Sage 100 schema.
  4. 3 A new 'Sales Order' is created in Sage 100, deducting 'Item' 'QuantityOnHand'.
  5. 4 Fulfillment updates (e.g., shipment confirmation) from WMS/Sage 100 are sent back to Wayfair via iPaaS.
  6. 5 Sage 100 generates 'Invoice' upon shipment, linking to Wayfair 'Order' details.

Business Outcome

Reduced order processing time by 80%, elimination of manual order entry errors, faster cash conversion cycles, improved customer satisfaction with timely order updates.

Frequency

Real-time (event-driven)

Implementation Timeline

Go live with Wayfair + Sage 100 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Wayfair and Sage 100, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Wayfair + Sage 100 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT, DELETE /AR/Customer Manage customer records, including creation, updates, and retrieval for CRM or eCommerce sync.
GET, POST, PUT /SO/SalesOrder Create, update, and retrieve sales orders from eCommerce or other sales channels.
GET, PUT /CI/Item Retrieve product information, update inventory levels, and manage item details for eCommerce or WMS.
GET, POST /AR/Invoice Create and retrieve Accounts Receivable invoices, often linked to sales orders or service billing.
POST /GL/JournalEntry Post general ledger entries for financial reconciliation from various sub-ledgers or external systems.

⚡ Transformation Logic

  • SKU Mapping: Wayfair `sku` to Sage 100 `ItemCode` (direct 1:1 or lookup table for variations).
  • Address Standardization: Harmonize Wayfair `shippingAddress` and `billingAddress` to Sage 100 `AddressLine1`, `City`, `State`, `ZipCode` format.
  • Status Mapping: Wayfair `orderStatus` (e.g., 'Processing', 'Shipped') to Sage 100 `OrderStatus` and vice-versa.
  • Financial Account Mapping: Wayfair transaction types (sales, refunds, fees) to specific Sage 100 `General Ledger Account` numbers.
  • Data Type Conversion: Ensure numeric fields (quantities, amounts) and date formats are consistent between systems.

🛡️ Error Handling

  • Wayfair order fails to create Sales Order in Sage 100 due to invalid ItemCode.
  • Sage 100 inventory update fails to push to Wayfair due to API rate limits.
  • Customer record duplication during Wayfair order processing.
  • Payment transaction fails to post to Sage 100 GL due to incorrect account mapping.
  • Shipment tracking number is invalid and cannot be updated on Wayfair.
Pricing

Simple, transparent pricing for Wayfair + Sage 100.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Benefits FAQs

▸ What are the primary benefits of integrating Sage 100 with Wayfair?
Integrating Sage 100 with Wayfair automates critical business processes like order-to-cash, real-time inventory synchronization, customer data management, and financial reconciliation. This leads to reduced manual errors, faster fulfillment times, improved inventory accuracy, and a unified view of your eCommerce operations and financials.

Order Management FAQs

▸ How does the integration handle Wayfair orders and push them to Sage 100?
Utilizing an event-driven architecture, the iPaaS captures new Wayfair orders in real-time via webhooks. It then transforms the Wayfair 'Order' data into a Sage 100 'Sales Order' format, validates it, and creates the sales order in Sage 100. This process includes customer lookup/creation and item mapping.

Inventory Management FAQs

▸ Can the integration prevent overselling on Wayfair by synchronizing inventory?
Absolutely. The integration ensures real-time or near real-time inventory synchronization from Sage 100 to Wayfair. Any changes to 'QuantityOnHand' in Sage 100 (due to sales, receipts, adjustments) are immediately pushed to Wayfair, preventing overselling and improving customer satisfaction.

Data Synchronization FAQs

▸ What kind of data can be synchronized between Sage 100 and Wayfair?
Virtually any relevant data can be synchronized, including Wayfair 'Orders' to Sage 100 'Sales Orders', Wayfair 'Products' and 'Inventory' to Sage 100 'Items', Wayfair 'Customers' to Sage 100 'AR Customers', and Wayfair 'Shipment' details to Sage 100 'Shipment History'. Financial data like 'PaymentTransactions' and 'Refunds' are also reconciled to Sage 100 'Payments' and 'Invoices/GL Accounts'.

iPaaS Capabilities FAQs

▸ How does a modern iPaaS enhance Sage 100 Wayfair integration?
A modern iPaaS provides pre-built connectors, low-code/no-code workflow design, AI-assisted mapping and validation, robust error handling with automated retries, centralized monitoring, and secure data exchange. It acts as an orchestration layer, simplifying complex integrations, accelerating deployment, and ensuring scalability and reliability.

Security & Compliance FAQs

▸ Is the integration secure and compliant with data privacy regulations?
Yes, security is paramount. The integration uses encrypted connections (TLS 1.2+), secure authentication (OAuth 2.0 for Wayfair), role-based access control, and an encrypted secrets vault for credentials. It adheres to standards like PCI DSS (for payment data), GDPR, and CCPA, with comprehensive audit trails and data protection measures.

Customization FAQs

▸ Can I customize the integration workflows to fit my specific business rules?
Absolutely. The iPaaS platform offers extensive customization capabilities. You can use a low-code visual designer to add custom fields, define conditional logic, implement specific business rules (e.g., order routing, pricing overrides), and extend workflows without writing complex code. AI can even assist in generating these custom transformations.

Error Handling FAQs

▸ What happens if a Wayfair order fails to sync to Sage 100?
The integration includes robust error handling. If an order fails to sync (e.g., due to invalid data, API issue), it's logged in detail, automated retries are attempted (with exponential backoff), and if persistent, the order is routed to a dead-letter queue for manual review and reconciliation. Relevant teams are notified via configurable alerts.
Implementation Timeline

Go live with Wayfair + Sage 100 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Wayfair and Sage 100, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Wayfair + Sage 100 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Wayfair + Sage 100.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Wayfair + Sage 100 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo