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Connect™

X-Cart + Epic Integration

Clarity Connect™ integrates X-Cart with Epic, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links X-Cart and Epic through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between X-Cart and Epic.

  • X-Cart: Custom fields for Orders, Products, Customers.
  • Epic: Custom fields within FHIR extensions or InterConnect.
  • The iPaaS provides visual tools to map and transform these custom fields between X-Cart and Epic, ensuring full data fidelity for specialized healthcare workflows.
Implementation Timeline

Go live with X-Cart + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both X-Cart and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most X-Cart + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • X-Cart: Custom fields for Orders, Products, Customers.
  • Epic: Custom fields within FHIR extensions or InterConnect.
  • The iPaaS provides visual tools to map and transform these custom fields between X-Cart and Epic, ensuring full data fidelity for specialized healthcare workflows.

Robust & Compliant Integration Architecture

The X-Cart Epic integration architecture is built on a modern iPaaS foundation, employing an event-driven, API-first approach to ensure scalability, resilience, and strict adherence to healthcare compliance standards (HIPAA, PCI DSS).

Data Flow Steps

Event-Driven Architecture (EDA) for real-time updates.

Canonical Data Model for consistent data representation.

Asynchronous Messaging for decoupled processing and scalability.

API Gateway for centralized API management and security.

Microservices for modular integration components.

Data Touchpoints

X-Cart eCommerce Platform (Source/Destination)
Epic EHR System (Source/Destination)
iPaaS Runtime Engine (Orchestration, Execution)
iPaaS Connectors (X-Cart API, Epic FHIR API, generic REST/SOAP)
Data Transformation Engine (Mapping, Harmonization)
Workflow Designer (Low-code/No-code visual builder)
AI/ML Services (Auto-mapping, Anomaly Detection, Validation)
Message Queues (Asynchronous processing, buffering)
Monitoring & Alerting Dashboard
Secure Credential Vault
Audit Logging & Compliance Module

"Conceptual Diagram: X-Cart (Webhooks/API) <-> iPaaS (Connectors, Transformation Engine, Workflow Orchestrator, AI Services, Monitoring) <-> Epic (FHIR APIs/Open Epic Events/InterConnect). Includes external systems like Payment Gateway, WMS, Accounting System connected via iPaaS."

Pricing

Simple, transparent pricing for X-Cart + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating X-Cart

Integrating X-Cart fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order (X-Cart) / ServiceRequest or Claim (Epic)

An X-Cart 'Order' represents a customer's purchase, while in Epic, this might translate to a 'ServiceRequest' for fulfillment (e.g., medical supply order) or a 'Claim' for billing purposes.

X-Cart Fields

order_id customer_id status total currency order_date payment_status shipping_status lineitems (productid, quantity, price)

Epic Fields

id status subject (patient) requester code (type of service) occurrence item (service details) billablePeriod provider insurer

Mapping Notes

Complex mapping required. X-Cart 'lineitems' need transformation to Epic's 'item' details within 'ServiceRequest' or 'Claim'. 'customerid' maps to Epic 'Patient.id'. X-Cart 'paymentstatus' and 'shippingstatus' are critical for Epic's billing and fulfillment tracking. AI can assist in mapping product SKUs to Epic's service codes or supply item IDs.

Next Steps

See X-Cart + Epic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Patient-Facing Medical Supply Ordering

Enable patients to order prescribed medical devices, over-the-counter health products, or home care supplies directly from an X-Cart storefront. Orders are automatically captured and synchronized with Epic for patient record updates, billing, and fulfillment tracking.

Integration Steps:

  1. 0 Patient places order on X-Cart for medical supplies.
  2. 1 X-Cart 'Order' webhook triggers iPaaS workflow.
  3. 2 iPaaS transforms X-Cart 'Order' data to Epic 'ServiceRequest' or 'Claim' and 'Patient' (if new).
  4. 3 Epic receives request; inventory checked, billing initiated.
  5. 4 Fulfillment status from Epic (or WMS) updates X-Cart order status.

Business Outcome

Improved patient convenience, faster fulfillment of medical necessities, accurate patient billing, reduced manual data entry for healthcare staff.

Frequency

Real-time, event-driven

Implementation Timeline

Go live with X-Cart + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both X-Cart and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most X-Cart + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/orders Retrieve, create, or update customer orders (e.g., for medical supplies, patient-facing retail) for synchronization with Epic's ServiceRequest or Claim entities.
GET, POST, PUT /api/v1/products Manage product catalog, inventory levels, and pricing from Epic's supply item management or a PIM, ensuring consistent offerings in X-Cart.
GET, POST, PUT /api/v1/customers Synchronize customer records with Epic's Patient entity, ensuring a unified and compliant view of patient demographics and contact information.
GET, PUT /api/v1/inventory Real-time inventory updates from Epic's internal supply chain or WMS to X-Cart, crucial for preventing oversells of medical products.
GET, POST, DELETE /api/v1/webhooks Register and manage webhooks for event-driven integration triggers (e.g., new order created, product updated) from X-Cart to initiate workflows in Epic.

⚡ Transformation Logic

  • X-Cart 'total' (decimal) -> Epic 'Claim.total' (FHIR Money type)
  • X-Cart 'customer_id' -> Epic 'Patient.identifier' (with custom ID system)
  • X-Cart 'product.sku' -> Lookup & map to Epic 'ServiceRequest.code' (SNOMED/LOINC) or internal 'Supply Item ID'
  • Concatenate X-Cart 'billing_address' fields into Epic 'Patient.address' FHIR object
  • Convert X-Cart 'order_date' to Epic 'ServiceRequest.occurrenceDateTime' (ISO 8601 format)

🛡️ Error Handling

  • X-Cart order creation fails due to invalid product SKU in Epic.
  • Epic Patient update fails due to duplicate identifier.
  • Payment transaction reconciliation fails due to invalid Epic billing code.
  • API rate limits exceeded, causing temporary service interruption.
  • Network latency causing timeouts during high-volume data transfer.
Pricing

Simple, transparent pricing for X-Cart + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why integrate X-Cart (eCommerce) with Epic (EHR)?
Integrating X-Cart with Epic bridges the gap between digital commerce and clinical operations. It enables healthcare organizations to offer online ordering for medical supplies, prescriptions, or health products, automating the flow of order, patient, and billing data directly into Epic, ensuring compliance and efficiency.

Security & Compliance FAQs

▸ How does an iPaaS ensure HIPAA compliance for X-Cart Epic integration?
A robust iPaaS ensures HIPAA compliance through end-to-end encryption (data in transit and at rest), strict access controls (OAuth 2.0, least privilege), comprehensive audit trails, data masking for non-production environments, and by signing a Business Associate Agreement (BAA).

Workflows FAQs

▸ Can I automate medical supply inventory updates between Epic and X-Cart?
Absolutely. Using an iPaaS, you can establish automated workflows to synchronize inventory levels from Epic's supply chain management (or an integrated WMS) to X-Cart in real-time. This prevents overselling medical products and ensures accurate stock availability for patients or internal departments.

Data Mapping FAQs

▸ What data entities are commonly synchronized between X-Cart and Epic?
Common entities include X-Cart 'Orders' (mapping to Epic 'ServiceRequests' or 'Claims'), X-Cart 'Customers' (mapping to Epic 'Patients'), X-Cart 'Products' (mapping to Epic 'Supply Items' or 'Service Codes'), and 'Payment Transactions' for financial reconciliation.

AI Capabilities FAQs

▸ How does AI enhance X-Cart Epic integration workflows?
AI augments X-Cart Epic integration by assisting with complex data mapping (e.g., product SKUs to clinical codes), detecting anomalies in data flows (e.g., potential fraud, inventory discrepancies), suggesting optimal workflow routes, and providing intelligent insights for error resolution and performance optimization.

Technical FAQs

▸ What authentication methods are used for X-Cart and Epic APIs?
X-Cart primarily uses API key-based authentication, while Epic's FHIR APIs leverage OAuth 2.0 via 'Open Epic' for secure, granular access. The iPaaS manages these credentials securely, implementing token rotation and least privilege principles.

Customization FAQs

▸ Is it possible to customize integration logic for specific healthcare scenarios?
Yes, our low-code iPaaS platform provides extensive customization capabilities. You can visually design custom business logic, conditional routing rules, and data transformations without coding, adapting the integration to unique patient care pathways or internal procurement processes.

Error Handling FAQs

▸ How are errors and exceptions handled in X-Cart Epic integrations?
The iPaaS offers robust error handling, including automatic retries with exponential backoff for transient issues, dead-letter queues for persistent errors requiring manual review, detailed logging, and configurable alerts (email, SMS) for critical failures, ensuring data integrity and timely resolution.
Implementation Timeline

Go live with X-Cart + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both X-Cart and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most X-Cart + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for X-Cart + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See X-Cart + Epic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo