Integration Hero
Connect™

Znode + Epicor Integration

Clarity Connect™ integrates Znode with Epicor, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

Get Pricing

See how it works
The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Znode and Epicor through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Znode and Epicor.

  • Seamless mapping of Znode custom attributes to Epicor User Defined (UD) fields.
  • Ability to create and manage custom fields within the iPaaS to store intermediate data or integration-specific identifiers (e.g., Znode `OrderId` stored in Epicor `SalesOrder.UDField` for linking).
Implementation Timeline

Go live with Znode + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Znode and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Znode + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Seamless mapping of Znode custom attributes to Epicor User Defined (UD) fields.
  • Ability to create and manage custom fields within the iPaaS to store intermediate data or integration-specific identifiers (e.g., Znode `OrderId` stored in Epicor `SalesOrder.UDField` for linking).

Robust Integration Architecture: Znode, iPaaS, & Epicor

Our recommended architecture for Znode and Epicor integration leverages a modern iPaaS as the central orchestration layer. This ensures a scalable, secure, and resilient connection, bridging the API capabilities of Znode with the powerful business logic of Epicor.

Data Flow Steps

API-First, Event-Driven Architecture: Prioritize Znode webhooks and Epicor BPMs for real-time updates over scheduled polling.

Canonical Data Model: Define a standardized data model within the iPaaS to simplify transformations between Znode, Epicor, and any other connected systems.

Micro-Integration Approach: Break down complex workflows into smaller, manageable integration flows, improving maintainability and scalability.

Idempotent Operations: Design API requests to be idempotent where possible to prevent duplicate processing if retries occur.

Hub-and-Spoke Model: The iPaaS acts as the central 'hub', connecting Znode and Epicor as 'spokes', ensuring centralized control and visibility.

Data Touchpoints

[name, Znode eCommerce Platform],[role, Source/Destination for eCommerce data (Orders, Products, Customers, Inventory).]
[name, iPaaS (Integration Platform as a Service)],[role, Central hub for integration logic, data transformation, workflow orchestration, monitoring, and error handling.]
[name, Epicor ERP System],[role, Source/Destination for core business data (Sales Orders, Parts, Customers, Financials, Inventory).]
[name, Znode REST APIs & Webhooks],[role, Primary interface for Znode data exchange.]
[name, Epicor Kinetic REST APIs (OData)],[role, Primary interface for Epicor data exchange. Epicor Service Connect (SOAP) for older versions/specific needs.]
[name, Message Queues / Event Bus],[role, Used within iPaaS for asynchronous processing and fault tolerance.]
[name, Secrets Manager],[role, Secure storage for API keys and credentials.]
[name, Monitoring & Alerting System],[role, Provides real-time visibility and notifications for integration health.]

"Conceptual Diagram: Znode (eCommerce) <-> iPaaS (Integration Platform) <-> Epicor (ERP). Arrows indicate bidirectional data flow for key entities. iPaaS connectors handle API interactions, data transformation, and workflow orchestration. Webhooks from Znode and BPM triggers from Epicor provide event-driven communication."

Pricing

Simple, transparent pricing for Znode + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Znode

Integrating Znode fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order / SalesOrder

Represents a customer's purchase in Znode and its corresponding sales order in Epicor, detailing items, pricing, shipping, and payment.

Znode Fields

[field, OrderId],[type, GUID],[notes, Unique identifier for Znode order.] [field, OrderNumber],[type, String],[notes, Customer-facing order number.] [field, OrderStatus],[type, String],[notes, e.g., 'Pending', 'Processing', 'Shipped', 'Cancelled'.] [field, OrderDate],[type, DateTime],[notes, Date/time of order placement.] [field, CustomerId],[type, GUID],[notes, Link to Znode customer.] [field, TotalAmount],[type, Decimal],[notes, Total order value.] [field, ShippingAddress],[type, Object],[notes, Customer shipping details.] [field, BillingAddress],[type, Object],[notes, Customer billing details.] [field, PaymentStatus],[type, String],[notes, e.g., 'Authorized', 'Captured', 'Refunded'.] [field, LineItems],[type, Array of Objects],[notes, Details of products purchased (SKU, Quantity, Price).]

Epicor Fields

[field, OrderNum],[type, Integer],[notes, Unique Epicor Sales Order number.] [field, OrderDate],[type, Date],[notes, Date of Epicor Sales Order creation.] [field, CustNum],[type, Integer],[notes, Link to Epicor Customer.] [field, ShipToNum],[type, Integer],[notes, Link to Epicor ShipTo address.] [field, PONum],[type, String],[notes, Customer's Purchase Order Number (often used for Znode OrderNumber).] [field, OrderAmt],[type, Decimal],[notes, Total sales order amount.] [field, OrderStatus],[type, String],[notes, Epicor's internal order status.] [field, OrderDtl],[type, Array of Objects],[notes, Line item details (PartNum, OrderQty, UnitPrice).]

Mapping Notes

Znode `OrderNumber` typically maps to Epicor `PONum`. Znode `OrderId` can be stored in a custom Epicor field for traceability. Order status mapping requires careful consideration of lifecycle stages (e.g., Znode 'Processing' to Epicor 'Open' or 'Released'). Line item SKUs must match Epicor `PartNum`. Shipping and billing addresses require field-level mapping.

Next Steps

See Znode + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Order-to-Fulfillment Sync

Automated transfer of new Znode orders to Epicor Sales Orders, triggering fulfillment and subsequent status updates back to Znode.

Integration Steps:

  1. 0 Customer places order on Znode.
  2. 1 Znode webhook triggers iPaaS workflow.
  3. 2 iPaaS maps Znode Order to Epicor SalesOrder, including line items, pricing, shipping, and customer details.
  4. 3 New SalesOrder is created in Epicor, allocating inventory.
  5. 4 Epicor fulfillment process begins (picking, packing, shipping).
  6. 5 Epicor updates SalesOrder status, triggering iPaaS to update Znode OrderStatus and Shipment details (tracking number).
  7. 6 Customer receives real-time order updates from Znode.

Business Outcome

Accelerated order processing, reduced manual data entry, accurate order status for customers, prevention of overselling.

Frequency

Real-time (event-driven)

Implementation Timeline

Go live with Znode + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Znode and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Znode + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/orders Create new orders in Znode, typically from external sales channels or POS systems.
PUT /api/v1/orders/{orderId} Update existing order details, such as status, shipping information, or payment status, usually from ERP or WMS.
GET /api/v1/products Retrieve product catalog information, including SKUs, descriptions, pricing, and inventory levels, for display or synchronization with PIM/ERP.
PUT /api/v1/products/{productId}/inventory Update inventory levels for specific products, typically from a WMS or ERP system in real-time.
POST /api/v1/customers Create new customer accounts or synchronize customer data from CRM systems into Znode.
POST /api/v1/webhooks Register and manage webhooks to enable event-driven architecture for real-time notifications from Znode (e.g., new order, customer update).

⚡ Transformation Logic

  • Order Status Mapping: Znode 'Pending' -> Epicor 'Open'; Znode 'Processing' -> Epicor 'Released'; Epicor 'Shipped' -> Znode 'Shipped'.
  • SKU/PartNum Alignment: Znode `LineItem.SKU` must precisely match Epicor `OrderDtl.PartNum`. Data enrichment or lookup might be required.
  • Address Normalization: Standardize address fields (Street, City, State, Zip) between Znode's format and Epicor's `Address1`, `Address2` structure.
  • Pricing Logic: Apply Epicor's specific pricing rules (e.g., tiered pricing, customer-specific discounts) when updating Znode product prices, or ensure Znode's calculated prices are accurately transferred to Epicor.
  • Inventory Adjustment: Account for 'on-hold' or 'reserved' quantities in Epicor when syncing `AvailableQuantity` to Znode `QuantityOnHand`.

🛡️ Error Handling

  • Znode order creation fails due to invalid Epicor `PartNum` in line items.
  • Epicor inventory update fails due to incorrect Znode `ProductId`.
  • Customer creation in Epicor fails due to duplicate `CustID` or missing mandatory fields.
  • Znode webhook notification is missed or delayed, causing asynchronous data.
  • API rate limits are hit on either Znode or Epicor, leading to throttled requests.
Pricing

Simple, transparent pricing for Znode + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the core benefit of integrating Znode and Epicor?
The core benefit is achieving end-to-end automation and real-time data synchronization across your eCommerce and ERP operations. This eliminates manual data entry, reduces errors, ensures accurate inventory, speeds up order fulfillment, and provides a unified view of customers and products, ultimately driving efficiency and improving customer satisfaction.

iPaaS Capabilities FAQs

▸ How does an iPaaS facilitate Znode-Epicor integration?
An iPaaS acts as the central middleware, providing pre-built connectors for both Znode and Epicor. It offers a low-code/no-code environment for visually designing workflows, mapping data between disparate schemas, and orchestrating complex business logic. It also handles API authentication, error handling, monitoring, and ensures data security and scalability.

Workflow Automation FAQs

▸ Can I synchronize Znode orders to Epicor in real-time?
Yes, absolutely. By leveraging Znode's robust webhooks, the iPaaS can detect new orders in real-time and instantly push them to Epicor as Sales Orders. This event-driven approach ensures immediate processing, inventory allocation, and initiation of fulfillment, significantly reducing the order-to-fulfillment cycle time.

Data Synchronization FAQs

▸ How do you handle inventory synchronization between Epicor and Znode?
Inventory levels are synchronized from Epicor (the system of record for stock) to Znode in near real-time. Epicor's Business Process Management (BPM) or custom events trigger the iPaaS when inventory changes. The iPaaS then retrieves the updated `OnHandQty` from Epicor's Part entity and updates the `QuantityOnHand` for the corresponding product in Znode via its API, preventing overselling.

Security & Compliance FAQs

▸ What security measures are in place for Znode-Epicor data transfer?
Security is paramount. We implement OAuth 2.0 for secure API authentication, enforce HTTPS/TLS 1.2+ encryption for all data in transit, and securely store API keys/tokens in an iPaaS-native secrets manager. We also adhere to PCI DSS for payment data (using tokenization), and implement data privacy measures (GDPR, CCPA) for customer information, including PII masking in non-production environments.

AI Enhancements FAQs

▸ Can AI assist with Znode and Epicor integration?
Yes, AI significantly enhances integration workflows. Our AI co-pilot can suggest field mappings, infer business rules, detect anomalies in data flows (e.g., unusual order values, inventory discrepancies), and even suggest resolutions for common integration errors. It also aids in testing workflows in sandbox environments and comparing versions.

B2B eCommerce FAQs

▸ Is Znode suitable for B2B eCommerce integrations with Epicor?
Absolutely. Znode's robust B2B features (customer-specific pricing, tiered discounts, custom catalogs) combined with Epicor's comprehensive ERP capabilities make it an ideal pairing. Our iPaaS facilitates complex B2B workflows like punchout catalogs, custom order approvals, and seamless integration with buyer ERPs, enhancing Znode's native B2B strengths.

Multi-Store Support FAQs

▸ How do you handle Znode's multi-store capabilities with Epicor?
Our iPaaS is designed to support Znode's multi-store capabilities. Integrations can be built once and then configured or reused across multiple Znode stores. It manages distinct API keys, business rules, and data mappings for each store, ensuring that data flows correctly to and from the appropriate Epicor company, plant, or specific backend processes for each storefront.
Implementation Timeline

Go live with Znode + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Znode and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Znode + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Znode + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Znode + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo