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Unify Dynamics GP & BigCommerce: AI-Powered eCommerce ERP Automation

Break down data silos and supercharge your mid-market business with real-time, bi-directional integration between your trusted ERP and leading eCommerce platform. Built for agility, powered by AI, deployed with low-code.

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The Challenge

The Cost of Disconnected eCommerce & ERP Operations for Mid-Market Businesses

Running a growing eCommerce business on BigCommerce while managing core financials and operations in Dynamics GP often leads to a fractured ecosystem. Without seamless integration, your teams are trapped in manual processes, leading to significant inefficiencies and lost opportunities.

  • Manual data entry for orders, customers, and products between BigCommerce and Dynamics GP.
  • Delayed order processing and fulfillment due to information gaps.
  • Inaccurate inventory levels, leading to overselling, backorders, and customer dissatisfaction.
  • Discrepancies in customer data across sales and finance, impacting service and marketing.
  • Complex and time-consuming financial reconciliation, hindering cash flow visibility.
  • Lack of real-time insights into sales performance and operational bottlenecks.
Integration Diagram
Solution Illustration
The Solution

Seamless Dynamics GP & BigCommerce Integration with an AI-First iPaaS

Our AI-powered iPaaS solution provides a robust, low-code bridge between Dynamics GP and BigCommerce, transforming your operations from reactive to proactive. It automates every critical data flow, ensuring accuracy, efficiency, and real-time visibility across your entire enterprise.

  • Bi-directional, real-time data synchronization for key entities.
  • Event-driven architecture leveraging BigCommerce webhooks.
  • Centralized error handling and intelligent retry mechanisms.
  • Scalable cloud-native platform designed for mid-market growth.
  • Comprehensive audit trails for compliance and data governance.
Implementation Timeline

Go live with Dynamics GP + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics GP and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics GP + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional, real-time data synchronization for key entities.
  • Event-driven architecture leveraging BigCommerce webhooks.
  • Centralized error handling and intelligent retry mechanisms.
  • Scalable cloud-native platform designed for mid-market growth.
  • Comprehensive audit trails for compliance and data governance.
  • Pre-built connectors and templates for rapid deployment.

Dynamics GP & BigCommerce: Technical Integration Architecture & Data Flow

Our integration leverages a modern, API-first, and event-driven architecture, orchestrating seamless data exchange between Dynamics GP and BigCommerce through a robust iPaaS. This ensures data integrity, real-time synchronization, and operational efficiency.

Data Flow Steps

Event Trigger: A business event occurs (e.g., new order in BigCommerce, inventory change in Dynamics GP).

iPaaS Ingestion: BigCommerce webhooks or iPaaS polling/eConnect listeners capture the event data.

Data Transformation (Low-Code/AI): Raw data is cleansed, enriched, and transformed to match the target system's schema using visual mapping tools and AI suggestions.

Validation & Business Logic: Data is validated against predefined rules, and business logic (e.g., tax calculation, customer segmentation) is applied.

Target System API Call: The iPaaS invokes the appropriate Dynamics GP Web Services/eConnect API or BigCommerce API endpoint.

Error Handling & Monitoring: Any failures are logged, retried, or routed to a dead-letter queue, with real-time alerts to operations teams.

Confirmation/Feedback: Success or failure notifications are processed, and statuses are updated in the source system if required.

Data Touchpoints

BigCommerce: Order (id, customerid, products), Product (id, sku, inventorylevel), Customer (id, email, addresses), Webhook Event.
Dynamics GP: Sales Order (SOPHDRWORK, SOPLINEWORK), Customer (RM00101), Item (IV00101), General Ledger Transaction (GL20000, GL30000).

"BigCommerce (Webhooks: Order Created, Product Updated, Customer Registered) --> iPaaS (Data Transformation, AI Validation, Business Logic) --> Dynamics GP (Web Services/eConnect: SOP Service, Customer Service, Inventory Service, GL Service) AND Dynamics GP (Polling/eConnect for Inventory/Product Updates) --> iPaaS (Data Transformation, AI Validation) --> BigCommerce (API: Product, Order, Customer). Bi-directional for Customer Master, one-way for Order-to-Cash (BigCommerce to GP) and Inventory/Product Catalog (GP to BigCommerce)."

Pricing

Simple, transparent pricing for Dynamics GP + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Dynamics GP

Integrating Dynamics GP fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Field-Level Mappings for Dynamics GP <> BigCommerce

Understanding how key business entities map between Dynamics GP and BigCommerce is foundational. Our AI-powered iPaaS simplifies this complex task, offering intelligent suggestions and robust transformation capabilities for seamless data harmony.

Sales Order (Dynamics GP) / Order (BigCommerce)

The central entity for eCommerce transactions, representing a customer's purchase. Critical for order processing, fulfillment, and revenue recognition.

Dynamics GP Fields

[field, SOPTYPE],[description, Sales Order Type (e.g., Invoice, Order)] [field, SOPNUMBE],[description, Sales Order Number] [field, CUSTNMBR],[description, Customer Number] [field, DOCID],[description, Document ID] [field, ITEMNMBR],[description, Item Number (Line Item)] [field, QUANTITY],[description, Quantity Ordered (Line Item)] [field, UNITPRCE],[description, Unit Price (Line Item)] [field, XTNDPRCE],[description, Extended Price (Line Item)] [field, TOTAL],[description, Total Order Amount] [field, FREIGHT],[description, Freight Amount] [field, TAXAMNT],[description, Tax Amount] [field, DOCDATE],[description, Order Date]

BigCommerce Fields

[field, id],[description, BigCommerce Order ID] [field, customer_id],[description, BigCommerce Customer ID] [field, status_id],[description, Order Status ID (e.g., 11=Awaiting Fulfillment)] [field, date_created],[description, Timestamp of order creation] [field, totalinctax],[description, Total order amount including tax] [field, shipping_address],[description, Object containing address details] [field, billing_address],[description, Object containing address details] [field, products],[description, Array of line items (SKU, name, quantity, price)] [field, shippingcostinc_tax],[description, Shipping cost] [field, total_tax],[description, Total tax amount] [field, payment_method],[description, Payment gateway used]

Mapping Notes

Requires mapping BigCommerce's granular order details (shippingaddress, billingaddress, lineitems) to Dynamics GP's SOP structure. BigCommerce `statusid` needs to map to Dynamics GP's internal status codes. Tax and shipping calculations must be harmonized.

Next Steps

See Dynamics GP + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to Cash Automation

Automatically transfer new orders from BigCommerce into Dynamics GP, creating sales orders, customers (if new), and initiating fulfillment workflows.

Integration Steps:

  1. 0 Customer places order on BigCommerce.
  2. 1 BigCommerce 'order_created' webhook triggers iPaaS workflow.
  3. 2 iPaaS retrieves full order details, including line items, customer info, and shipping.
  4. 3 AI-assisted mapping transforms BigCommerce order data into Dynamics GP SOP entities.
  5. 4 iPaaS checks for existing customer in Dynamics GP; creates new if not found, updates if necessary.
  6. 5 Sales Order (SOPHDRWORK, SOPLINEWORK) is created in Dynamics GP.
  7. 6 Inventory is allocated in Dynamics GP.
  8. 7 Order status in BigCommerce is updated to 'Processing' or 'Sent to ERP'.

Business Outcome

Reduced order processing time, improved fulfillment accuracy, real-time revenue recognition, enhanced customer satisfaction.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate the transfer of BigCommerce orders to Dynamics GP in real-time, drastically reducing manual entry and speeding up order processing and shipping.
Real-time Inventory Accuracy
Ensure BigCommerce always displays accurate stock levels by synchronizing inventory from Dynamics GP, preventing overselling and improving customer satisfaction.
Unified Customer Experience
Synchronize customer data between BigCommerce and Dynamics GP, creating a single, consistent customer record for personalized service and targeted marketing.
Eliminate Manual Data Entry & Errors
Automate routine data transfers, freeing up staff from repetitive tasks and virtually eliminating human-induced errors that lead to costly corrections.
Faster Financial Reconciliation
Streamline the reconciliation of BigCommerce payments and sales data with Dynamics GP's General Ledger, leading to quicker financial closes and better cash flow visibility.
Enhanced Scalability & Agility
A low-code, AI-powered iPaaS allows your integration to grow with your business, easily adapting to new products, channels, and operational changes without extensive development.
✨

Accelerated Order Fulfillment

70% Faster Order Processing

📋 What You Get

Automate the transfer of BigCommerce orders to Dynamics GP in real-time, drastically reducing manual entry and speeding up order processing and shipping.

💼 Business Impact

This benefit directly contributes to 70% Faster improvement in Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Dynamics GP + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics GP and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics GP + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /Dynamics/GPService/SOPService.svc Create, update, or retrieve Sales Order Processing (SOP) documents like Sales Orders, Invoices, and Returns from BigCommerce.
POST /Dynamics/GPService/CustomerService.svc Manage customer master records, including creation, updates, and querying customer details synchronized from BigCommerce.
POST /Dynamics/GPService/InventoryService.svc Access and modify inventory item master data, quantities, and pricing, typically to update BigCommerce.
POST /Dynamics/GPService/GLService.svc Post general ledger transactions for BigCommerce sales and payments, and retrieve account balances for reconciliation.
POST (via .NET assemblies) eConnect (XML/DLL Interface) Provides a robust, high-volume interface for creating/updating virtually any Dynamics GP record, often used for complex or custom integrations.

⚡ Transformation Logic

  • Address Formatting: Standardize BigCommerce's multi-line addresses into Dynamics GP's structured address fields.
  • Status Code Mapping: Translate BigCommerce `status_id` (e.g., 11 for 'Awaiting Fulfillment') to Dynamics GP's sales document statuses (e.g., 'Order', 'Invoice').
  • Pricing Logic: Apply Dynamics GP price levels or custom pricing rules to BigCommerce product prices.
  • Tax Calculation: Ensure tax amounts from BigCommerce are correctly broken down and mapped to Dynamics GP's tax schedules.
  • Variant Handling: Map BigCommerce product variants (size, color) to specific Dynamics GP `ITEMNMBR` or custom attributes.
  • Unit of Measure: Convert BigCommerce quantities to Dynamics GP's defined Units of Measure (UOFM).

🛡️ Error Handling

  • BigCommerce API rate limit exceeded.
  • Dynamics GP Web Service unreachable or unauthorized.
  • Invalid customer address format from BigCommerce for GP.
  • Item SKU from BigCommerce not found in Dynamics GP.
  • Duplicate order received due to network retry.
  • Payment reconciliation discrepancy between BigCommerce and GP GL.
Pricing

Simple, transparent pricing for Dynamics GP + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Technical FAQs

▸ What are the primary integration methods available for Dynamics GP?
Dynamics GP primarily offers integration through eConnect (a set of .NET libraries for programmatic access), Dynamics GP Web Services (SOAP-based services for common business objects), and direct SQL access. Our modern iPaaS platforms typically leverage eConnect and Web Services for robust, API-first integration, ensuring data integrity and leveraging GP's business logic.

Performance FAQs

▸ How does this solution handle BigCommerce API rate limits?
Our iPaaS implements intelligent strategies to manage BigCommerce API rate limits. This includes queuing outgoing requests, batching multiple operations into single API calls (where supported), and using exponential backoff for retries after hitting a 429 Too Many Requests error. Event-driven architecture via webhooks also naturally reduces polling, minimizing API calls.

General FAQs

▸ Can I integrate Dynamics GP with cloud-based applications like BigCommerce?
Absolutely. Modern iPaaS platforms are specifically designed to bridge the gap between on-premise ERPs like Dynamics GP and cloud-native applications such as BigCommerce. They provide secure connectors, data mapping tools, and orchestration capabilities to facilitate seamless, real-time data flow between GP and cloud systems.

Features FAQs

▸ How can AI and low-code tools help with Dynamics GP and BigCommerce integrations?
AI enhances integrations by automating complex tasks like suggesting field mappings, detecting anomalies in data, and intelligently routing exceptions. Low-code/no-code tools simplify the creation and management of integrations, allowing business analysts to visually design workflows, map data, and configure business rules without extensive coding, drastically speeding up development and reducing IT reliance.

Data Management FAQs

▸ How do I handle data discrepancies during integration?
Data discrepancies are best handled by implementing robust data validation rules and transformation logic within your iPaaS. This includes data cleansing, standardization, and deduplication. For unresolvable issues, the iPaaS routes the discrepancy to a human for review and correction, often utilizing a 'dead-letter queue' or exception handling dashboard. AI can also auto-resolve common, predictable errors.

Workflows FAQs

▸ What is the process for syncing BigCommerce customer data with Dynamics GP?
When a new customer registers or places an order on BigCommerce, a webhook triggers your iPaaS. The iPaaS retrieves customer details, checks Dynamics GP for existing records (to prevent duplicates), transforms the data to match GP's schema, and either creates a new customer (RM00101) or updates an existing one. This ensures a unified customer view across sales and finance.

Security FAQs

▸ How do I ensure security for Dynamics GP and BigCommerce integrations?
Security is paramount. Best practices include using encrypted connections (HTTPS/TLS), adhering to the principle of least privilege for integration user accounts, securing API keys/credentials in an encrypted vault, implementing robust access controls, and ensuring the iPaaS platform is compliant with relevant security standards (e.g., ISO 27001, SOC 2, PCI DSS).

Implementation FAQs

▸ Can I manage different versions of my integration workflows (Dev, QA, Prod)?
Yes, a mature iPaaS platform supports environment promotion pipelines. This allows you to develop and test integrations in separate Development and QA environments before promoting them to Production, ensuring stability, version control, and minimizing risks to your live Dynamics GP and BigCommerce instances.
Implementation Timeline

Go live with Dynamics GP + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics GP and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics GP + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Dynamics GP + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Dynamics GP + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo