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Unify Brightpearl & Infor: Real-time Retail Operations with Enterprise Power

Connect your retail operating system with your enterprise ERP for seamless order-to-cash, inventory, and financial automation, powered by AI and low-code integration.

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The Challenge

The Disconnect Between Retail Agility and Enterprise Control

Retailers relying on Brightpearl for their agile omnichannel operations often face significant challenges when integrating with a robust ERP like Infor, which manages core financials, supply chain, and broader enterprise functions. This disconnect leads to operational inefficiencies, data inconsistencies, and delayed insights.

  • Manual data entry between Brightpearl and Infor for orders, inventory, and financials.
  • Delayed or inaccurate inventory updates leading to overselling or stockouts.
  • Disjointed customer records, hindering a unified customer view.
  • Slow and error-prone financial reconciliation processes.
  • Lack of real-time visibility across the entire order-to-cash and procure-to-pay cycles.
  • Complex, brittle point-to-point integrations that are hard to maintain and scale.
Integration Diagram
Solution Illustration
The Solution

The Intelligent iPaaS Solution for Brightpearl & Infor Integration

Our modern iPaaS provides a powerful, low-code, and AI-enhanced platform to seamlessly connect Brightpearl and Infor. It transforms fragmented data into a unified, real-time information flow, automating critical business processes and delivering a single source of truth across your retail and enterprise operations.

  • Pre-built, configurable connectors for Brightpearl and Infor.
  • Visual, drag-and-drop workflow designer for rapid integration development.
  • AI-powered data mapping and transformation suggestions.
  • Real-time, event-driven architecture for immediate data synchronization.
  • Robust error handling with automated retries and alerts.
Implementation Timeline

Go live with Brightpearl + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Brightpearl and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Brightpearl + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Brightpearl and Infor.
  • Visual, drag-and-drop workflow designer for rapid integration development.
  • AI-powered data mapping and transformation suggestions.
  • Real-time, event-driven architecture for immediate data synchronization.
  • Robust error handling with automated retries and alerts.
  • Centralized monitoring and governance dashboards.
  • Scalable cloud-native infrastructure for high-volume transactions.

Technical Deep Dive: Brightpearl & Infor Integration Architecture

Our iPaaS provides a robust, scalable, and secure framework for connecting Brightpearl and Infor. It leverages native APIs, webhooks, and advanced data transformation capabilities to orchestrate complex workflows and ensure data integrity across your enterprise.

Data Flow Steps

Connection Establishment: Securely connect to Brightpearl via OAuth 2.0 and Infor via OAuth 2.0 or API Keys, configuring necessary scopes and permissions.

Event Triggering: Set up Brightpearl webhooks for real-time events (e.g., new orders, inventory changes) and configure Infor event listeners or scheduled polls for specific endpoints.

Data Ingestion: Capture incoming data payloads from Brightpearl/Infor, often in JSON or XML format.

Schema Mapping & Transformation: Visually map source data fields to target system fields using the iPaaS canvas. Apply low-code transformation functions, data lookups, and AI-suggested rules to reconcile schema differences.

Business Logic & Validation: Implement conditional routing, data validation rules (e.g., required fields, data types, AI-powered address validation), and custom business logic specific to your Brightpearl-Infor processes.

Error Handling & Retries: Configure automatic retries with exponential backoff for transient API failures. Route persistent errors to dead-letter queues and trigger alerts for manual review.

Target System API Call: Construct and execute API requests to Brightpearl or Infor endpoints (e.g., POST /orders-service/order, PUT /infor/api/v1/inventory/{item_id}).

Status Updates & Logging: Log all transaction details, API responses, and workflow statuses. Update originating systems with success or failure notifications.

Monitoring & Reporting: Centralized dashboards provide real-time operational insights, performance metrics, and audit trails for compliance.

Data Touchpoints

Brightpearl Sales Order <-> Infor Sales Order
Brightpearl Product <-> Infor Product
Brightpearl Customer (Contact) <-> Infor Customer
Brightpearl Inventory (Product Stock) <-> Infor Inventory Item
Brightpearl Payment <-> Infor Payment Transaction / General Ledger Account
Brightpearl Purchase Order <-> Infor Purchase Order
Brightpearl Shipment (Goods Out Note) <-> Infor Invoice / Shipment
Brightpearl Credit Note <-> Infor Invoice / General Ledger Account

"Brightpearl <-> iPaaS <-> Infor. Data flows bi-directionally for Customers, Products, Inventory. Unidirectional for Sales Orders (Brightpearl to Infor), Payments (Brightpearl to Infor GL), Invoices (Infor to Brightpearl/Customer). Event-driven triggers initiate most flows, with robust transformation and error handling in between."

Pricing

Simple, transparent pricing for Brightpearl + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Brightpearl

Integrating Brightpearl fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping between Brightpearl and Infor

Seamless data flow between Brightpearl and Infor relies on precise mapping of core business entities. Our iPaaS provides a visual canvas, low-code tools, and AI assistance to ensure accurate and robust data transformation.

Sales Order

Represents a customer's commitment to purchase. In Brightpearl, it's the core record for fulfillment; in Infor, it initiates financial and potentially advanced supply chain processes.

Brightpearl Fields

orderId contactId orderRows (productId, quantity, unitPrice) shippingAddress billingAddress orderStatus paymentStatus createdDate channelId

Infor Fields

OrderID CustomerID OrderDate LineItems (Product, Quantity, Price) TotalAmount OrderStatus ShippingMethod PaymentStatus

Mapping Notes

Map Brightpearl `orderId` to Infor `OrderID`. Line items (`orderRows` to `LineItems`) require careful SKU and price mapping. `shippingAddress` and `billingAddress` need to be transformed to Infor's address structure. Brightpearl `channelId` can map to Infor 'Sales Channel' or 'Source System' custom fields for reporting.

Next Steps

See Brightpearl + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Omnichannel Order Fulfillment

A customer places an order on an eCommerce platform. The iPaaS captures this order, creates a Sales Order in Brightpearl, allocates inventory, and then pushes relevant order details to Infor for advanced financial processing and potential enterprise-level fulfillment coordination. Shipment confirmations and tracking from a 3PL/WMS are then synced back to Brightpearl and Infor.

Integration Steps:

  1. 0 eCommerce platform webhook triggers iPaaS on new order.
  2. 1 iPaaS creates Sales Order in Brightpearl, validates address (AI-assisted).
  3. 2 Brightpearl allocates inventory, updates stock.
  4. 3 iPaaS transforms Brightpearl Sales Order to Infor Sales Order.
  5. 4 Infor processes order for fulfillment or financial tracking.
  6. 5 3PL/WMS sends shipment confirmation to iPaaS.
  7. 6 iPaaS updates Brightpearl Goods Out Note and Infor Shipment/Invoice status.
  8. 7 Tracking information sent to customer and eCommerce platform.

Business Outcome

Faster order processing, real-time tracking, reduced fulfillment errors, improved customer satisfaction, accurate financial recognition.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Omnichannel Operations
Achieve immediate synchronization of orders, inventory, and customer data across Brightpearl, Infor, and all sales channels, eliminating delays and ensuring consistency.
Enhanced Data Accuracy & Consistency
Automate data entry and leverage AI for validation, drastically reducing human errors and ensuring a single source of truth for critical entities like products, customers, and inventory.
Accelerated Financial Close & Reporting
Automate the flow of sales orders, payments, and credit notes from Brightpearl to Infor's GL, streamlining reconciliation and enabling faster, more reliable financial reporting.
Optimized Inventory Management
Gain real-time visibility into stock levels by synchronizing inventory between Infor and Brightpearl, preventing overselling, minimizing stockouts, and improving fulfillment efficiency.
Streamlined Procure-to-Pay (P2P)
Automate the transmission of Purchase Orders from Brightpearl to Infor, enhancing supplier management, invoice matching, and payment processing.
Scalability and Future-Proofing
A flexible iPaaS architecture allows you to easily adapt to new business requirements, integrate additional systems, and scale operations without complex re-coding.
Reduced Operational Costs
Eliminate manual data entry, reduce errors, and free up valuable staff time, leading to significant cost savings across your retail and enterprise operations.
✨

Real-time Omnichannel Operations

25-40% Reduction in order processing time

📋 What You Get

Achieve immediate synchronization of orders, inventory, and customer data across Brightpearl, Infor, and all sales channels, eliminating delays and ensuring consistency.

💼 Business Impact

This benefit directly contributes to 25-40% improvement in Reduction in order processing time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Brightpearl + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Brightpearl and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Brightpearl + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /orders-service/order Create new Sales Orders in Brightpearl from eCommerce or other sources.
GET /orders-service/order/{orderId} Retrieve specific Sales Order details for status updates or fulfillment.
GET /product-service/product/{productId}/availability Fetch real-time inventory availability for multi-channel sync.
POST, PUT /product-service/product Create or update Product details (e.g., from Infor PIM/master).
POST, PUT /contact-service/contact Create or update Customer (Contact) records.
POST /warehouse-service/goods-out-note Create Goods Out Notes to initiate shipments (e.g., to 3PL).
POST /financial-service/journal Create General Ledger journal entries for accounting reconciliation.

⚡ Transformation Logic

  • Field Concatenation/Splitting: Combining `firstName` and `lastName` from Brightpearl to Infor `CustomerName`.
  • Data Type Conversion: Converting string to integer, date formats (e.g., Brightpearl `createdDate` to Infor `OrderDate`).
  • Lookup Tables: Mapping Brightpearl `channelId` to Infor's internal sales channel codes.
  • Conditional Logic: Applying different pricing rules based on customer group or product type.
  • Aggregation: Summing line item totals to calculate total order amount for Infor.
  • AI-Generated Rules: AI infers complex tax calculation logic or shipping cost assignments based on data patterns.

🛡️ Error Handling

  • API Rate Limit Exceeded: iPaaS throttles and retries.
  • Data Validation Failure: Incorrect data type, missing required field; logged, alerted, potentially routed to DLQ.
  • Network Connectivity Issues: Transient errors, retried with backoff.
  • Authentication Token Expiry: iPaaS automatically refreshes OAuth tokens.
  • Duplicate Record Creation: Idempotency checks prevent this; if missed, AI flags duplicates for merge.
  • Schema Mismatch: Data structure changes in source/target; requires workflow update and re-deployment.
Pricing

Simple, transparent pricing for Brightpearl + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What are the primary benefits of integrating Brightpearl with Infor?
The key benefits include real-time inventory synchronization, automated order-to-cash processes, faster financial reconciliation, a unified customer view, and streamlined supply chain operations, all leading to increased efficiency and reduced manual effort.

Technical FAQs

▸ How does an iPaaS facilitate real-time inventory synchronization between Infor and Brightpearl?
An iPaaS leverages Infor's APIs (and potentially event streams) to capture inventory changes as they happen. It then transforms this data and pushes it in real-time to Brightpearl's inventory endpoints, often using webhooks, ensuring accurate stock levels across all sales channels and preventing overselling.

Financial FAQs

▸ Can I automate financial postings from Brightpearl to Infor's General Ledger?
Absolutely. The iPaaS captures payment transactions, credit notes, and other financial events from Brightpearl. It then transforms these into the appropriate journal entries and posts them directly to Infor's General Ledger API, automating reconciliation and accelerating your financial close processes.

AI Features FAQs

▸ What role does AI play in Brightpearl-Infor integration?
AI significantly enhances integration by providing intelligent assistance for data mapping, performing advanced data validation (e.g., address cleansing), detecting anomalies (e.g., potential fraud in orders), and even suggesting resolutions for common integration errors, reducing manual intervention and improving data quality.

Performance FAQs

▸ How do you handle API rate limits for Brightpearl and Infor during high-volume periods?
Our iPaaS employs intelligent strategies like message queuing, adaptive throttling, and batch processing to manage API rate limits for both Brightpearl and Infor. It dynamically adjusts request frequency and implements exponential backoff for 'Too Many Requests' responses, ensuring continuous and efficient data flow without service disruptions.

Customization FAQs

▸ Is it possible to integrate custom fields between Brightpearl and Infor?
Yes, our iPaaS is designed for flexibility. It can detect and map custom fields from both Brightpearl and Infor, allowing you to synchronize unique business-specific data points. The visual mapping canvas makes it easy to configure these custom field integrations.

Security FAQs

▸ What security measures are in place for the integration?
Security is paramount. We utilize OAuth 2.0 for secure API authentication, TLS/SSL encryption for data in transit, and encryption at rest for any temporarily stored data. We also adhere to industry standards like PCI DSS, GDPR, and ISO 27001, implementing strict access controls, audit trails, and data masking where appropriate.

Implementation FAQs

▸ How quickly can we implement a Brightpearl-Infor integration?
Leveraging our low-code/no-code iPaaS and pre-built connectors, initial core workflows (e.g., order sync, inventory sync) can often be deployed and running in a matter of weeks, significantly accelerating your time-to-value compared to traditional custom coding approaches.
Implementation Timeline

Go live with Brightpearl + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Brightpearl and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Brightpearl + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Brightpearl + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Brightpearl + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo