Integration Hero
Connect™

Unlock Unified Operations: Dynamics 365 & Odoo ERP Integration

Break down data silos and automate mission-critical workflows across sales, finance, and supply chain with a powerful, AI-enhanced iPaaS solution.

Get Pricing

See how it works
The Challenge

The Challenge of Disconnected Dynamics 365 and Odoo ERP Systems

Operating Dynamics 365 and Odoo ERP as standalone systems creates significant operational hurdles, leading to inefficiencies, inaccuracies, and missed opportunities. Without a robust integration, your teams are constantly battling fragmented data and manual processes.

  • Manual data entry between systems leads to errors and delays.
  • Lack of real-time visibility into inventory, sales, and financial data.
  • Inconsistent customer and product master data across platforms.
  • Slow and cumbersome financial period close processes.
  • Delayed order fulfillment due to disconnected workflows.
  • Compliance risks from unharmonized data and audit trails.
Integration Diagram
Solution Illustration
The Solution

Seamlessly Connect Dynamics 365 and Odoo ERP with an Intelligent iPaaS

Our powerful integration solution leverages a cutting-edge iPaaS to create a unified ecosystem between Dynamics 365 and Odoo ERP. By abstracting API complexities and automating data flows, we empower your business to achieve real-time synchronization, operational excellence, and a complete 360-degree view of your enterprise.

  • Pre-built, configurable connectors for Dynamics 365 and Odoo
  • Visual drag-and-drop workflow designer
  • Real-time, event-driven data synchronization
  • Robust data mapping and transformation engine
  • AI-assisted mapping, validation, and error resolution
Implementation Timeline

Go live with Dynamics 365 + Odoo ERP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics 365 and Odoo ERP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics 365 + Odoo ERP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Dynamics 365 and Odoo
  • Visual drag-and-drop workflow designer
  • Real-time, event-driven data synchronization
  • Robust data mapping and transformation engine
  • AI-assisted mapping, validation, and error resolution
  • Comprehensive monitoring and alerting dashboards
  • Secure, scalable cloud-native architecture
  • Support for complex business logic and conditional routing

Dynamics 365 and Odoo Integration: Technical Overview

Our integration solution facilitates robust, scalable data exchange between Dynamics 365 and Odoo ERP, leveraging a modern iPaaS to manage API complexities, data transformations, and workflow orchestration. This ensures a seamless, reliable, and secure flow of information across your enterprise systems.

Data Flow Steps

Secure Connection Establishment: Utilize dedicated connectors to establish secure, authenticated connections to both Dynamics 365 and Odoo, abstracting underlying API differences.

Event-Driven Triggers: Configure webhooks (Dataverse events for D365, Odoo webhooks) to initiate integration flows in real-time upon data changes (e.g., new sales order, customer update).

Data Extraction: Extract relevant data from the source system (Dynamics 365 using OData GET, Odoo using JSON-RPC search_read) based on defined filters and change tracking.

Canonical Data Model Transformation: Map and transform source data to a standardized canonical format within the iPaaS, ensuring consistency and preparing it for the target system.

Business Logic & Validation: Apply custom business rules, conditional logic, and AI-powered validation to the data, enriching it and ensuring compliance before ingestion.

Target System Ingestion: Ingest transformed data into the target system (Dynamics 365 using OData POST/PATCH, Odoo using JSON-RPC create/write) via optimized API calls (e.g., batching).

Error Handling & Monitoring: Implement comprehensive error handling, retry mechanisms, dead-letter queues, and real-time monitoring with alerts for any integration failures.

Data Touchpoints

Customer/Account: Dynamics 365 `Account`, `Contact` <-> Odoo `res.partner`
Product: Dynamics 365 `Product` <-> Odoo `product.product`
Sales Order: Dynamics 365 `Sales Order`, `Sales Order Detail` <-> Odoo `sale.order`, `sale.order.line`
Purchase Order: Dynamics 365 `Purchase Order`, `Purchase Order Lines` <-> Odoo `purchase.order`, `purchase.order.line`
Invoice/Bill: Dynamics 365 `Invoice`, `Invoice Details` <-> Odoo `account.move`, `account.move.line`
Payment: Dynamics 365 `Payment Transaction` (custom) <-> Odoo `account.payment`
Inventory: Dynamics 365 `msdyn_inventoryonhands` <-> Odoo `stock.quant`

"Dynamics 365 <-> iPaaS <-> Odoo ERP. Data flows bi-directionally for core entities. Dynamics 365 events (webhooks) trigger iPaaS. iPaaS uses D365 OData APIs and Odoo XML-RPC/JSON-RPC APIs. iPaaS handles data mapping, transformation, validation, and error management."

Pricing

Simple, transparent pricing for Dynamics 365 + Odoo ERP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Dynamics 365

Integrating Dynamics 365 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities and Field-Level Mappings: Dynamics 365 ↔ Odoo ERP

Achieving seamless integration hinges on precise, intelligent mapping of core business entities and their fields. Our iPaaS provides a visual canvas, smart suggestions, and robust transformation capabilities to ensure data integrity and consistency between Dynamics 365 and Odoo.

Customer / Account / Partner

Represents companies (Accounts in D365) or individuals (Contacts in D365) who are customers or vendors. In Odoo, this is unified under `res.partner` with flags for customer/supplier rank.

Dynamics 365 Fields

accountid (unique ID) name (Company Name) accountnumber (External ID) primarycontactid (Lookup to Contact) address1_composite (Billing Address) telephone1 emailaddress1 parentcustomerid (for hierarchy) vat (Tax ID)

Odoo ERP Fields

id (unique ID) name (Company/Contact Name) email phone street, city, zip, country_id (Address components) is_company (Boolean) customer_rank (Integer) supplier_rank (Integer) vat (Tax ID) clientorderref (External ID)

Mapping Notes

Dynamics 365 `Account` and `Contact` entities often map to a single Odoo `res.partner` record, differentiated by `iscompany` and `customerrank`/`supplierrank`. `accountnumber` (D365) and `clientorder_ref` (Odoo) are commonly used for cross-system ID matching. Address fields require careful parsing and concatenation.

Next Steps

See Dynamics 365 + Odoo ERP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

Automate the entire order fulfillment and financial cycle from an eCommerce platform through Dynamics 365 Sales/SCM to Odoo Accounting. New sales orders from an eCommerce platform are ingested by Dynamics 365, which then orchestrates inventory allocation and fulfillment, pushing relevant financial data (invoices, payments) to Odoo ERP for accurate ledger postings and reconciliation.

Integration Steps:

  1. 0 Customer places order on eCommerce platform.
  2. 1 Order lands in Dynamics 365 Sales/SCM, creating Sales Order and related entities.
  3. 2 Dynamics 365 triggers inventory allocation and fulfillment processes.
  4. 3 Upon order fulfillment, invoice data is generated in Dynamics 365.
  5. 4 iPaaS maps and syncs Invoice and Payment Transaction data from Dynamics 365 to Odoo ERP (account.move, account.payment).
  6. 5 Odoo ERP updates financial ledgers and reconciles payments.

Business Outcome

Accelerated order processing, reduced manual data entry errors, real-time inventory visibility, faster cash collection, and accurate financial reporting.

Frequency

Real-time/Near real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Data Consistency
Ensure critical business data like customer profiles, product catalogs, sales orders, and financial records are always synchronized between Dynamics 365 and Odoo ERP, eliminating discrepancies.
Automated Workflows
Automate complex processes such as Order-to-Cash, Procure-to-Pay, and inventory updates, reducing manual effort and accelerating business cycles.
Enhanced Operational Efficiency
Streamline operations by eliminating data silos, improving data accessibility, and empowering teams with a unified view of business activities.
Accelerated Financial Close
Automate the flow of invoices, payments, and journal entries, enabling faster reconciliation and a more efficient financial period close in Odoo.
Improved Decision-Making
Access accurate, real-time data across both systems for better inventory planning, sales forecasting, and strategic financial decisions.
Reduced IT Burden & Cost
Leverage low-code/no-code tools and AI to build and manage integrations, minimizing reliance on specialized developers and reducing custom coding costs.
Scalable & Future-Proof
Build an integration foundation that scales with your business growth and easily adapts to new system updates or additional application integrations.
✨

Real-time Data Consistency

99.9% Data Accuracy

📋 What You Get

Ensure critical business data like customer profiles, product catalogs, sales orders, and financial records are always synchronized between Dynamics 365 and Odoo ERP, eliminating discrepancies.

💼 Business Impact

This benefit directly contributes to 99.9% improvement in Data Accuracy, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET/POST/PATCH/DELETE /api/data/v9.x/ Primary OData v4 endpoint for accessing and manipulating Common Data Model (Dataverse) entities across all Dynamics 365 modules (Sales, Service, Finance, SCM, etc.). Used for CRUD operations on entities like accounts, contacts, orders, invoices.
GET/POST/PATCH /api/data/v9.x/accounts Manage customer accounts in Dynamics 365 Sales/CRM. Used for creating new accounts, updating existing ones, or retrieving account details for synchronization with external CRMs or marketing platforms.
GET/POST/PATCH /api/data/v9.x/salesorders Manage sales orders in Dynamics 365 Sales/Commerce. Critical for eCommerce integrations to create, update, and retrieve order information, including line items and shipping details.
GET/POST/PATCH /api/data/v9.x/products Manage product catalog and pricing information. Used for synchronizing product data with eCommerce platforms or external PIM systems.
GET/POST/PATCH /api/data/v9.x/invoices Manage customer invoices in Dynamics 365 Finance. Essential for automating billing and payment reconciliation processes.
GET /api/data/v9.x/msdyn_inventoryonhands Retrieve real-time inventory on-hand data from Dynamics 365 Supply Chain Management. Crucial for accurate stock synchronization with eCommerce platforms.
GET/POST/PATCH /api/data/v9.x/msdyn_purchaseorders Manage purchase orders in Dynamics 365 Supply Chain Management. Used for procure-to-pay automation and vendor management.

⚡ Transformation Logic

  • Date Formatting: Convert Dynamics 365 date formats (e.g., ISO 8601) to Odoo's expected date formats.
  • Status Mapping: Map Dynamics 365 `statuscode` (e.g., 'Fulfilled', 'Paid') to Odoo `state` (e.g., 'sale', 'posted', 'paid') using lookup tables or conditional logic.
  • Address Parsing: Deconstruct D365 composite address strings into Odoo's granular `street`, `city`, `zip`, `country_id` fields.
  • ID Management: Store external IDs (e.g., D365 `salesorderid` in Odoo `clientorderref`) for robust bi-directional reconciliation.
  • Currency Conversion: Apply exchange rates for multi-currency transactions, ensuring consistency in financial postings.
  • Tax Calculation: Standardize tax rates and calculations to ensure consistent invoicing across systems.

🛡️ Error Handling

  • Transient API Errors: Network glitches, temporary service unavailability (handled by retries).
  • Data Validation Failures: Missing required fields, incorrect data types (routed to DLQ, alerts).
  • Referential Integrity Errors: Attempting to create a Sales Order in Odoo with a non-existent `partnerid` or `productid` (prevention via existence checks, DLQ).
  • Concurrency Conflicts: Two systems attempting to update the same record simultaneously (handled by conflict resolution strategy).
  • Rate Limit Exceeded: Too many requests to Dynamics 365 API (handled by throttling, queuing).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What are the primary benefits of integrating Dynamics 365 with Odoo ERP?
The primary benefits include real-time data synchronization for entities like customers, products, sales orders, and invoices; automated workflows (e.g., Order-to-Cash, Procure-to-Pay); enhanced operational efficiency; faster financial closing; a unified 360-degree view of your business; and reduced manual errors and IT costs.

Technical FAQs

▸ How does this integration handle data mapping and transformations?
Our solution uses a sophisticated iPaaS with a visual, drag-and-drop mapping canvas. It enables precise field-level mapping between Dynamics 365 and Odoo schemas. Complex transformations, data cleansing, and enrichment rules can be applied using low-code functions, ensuring data integrity. AI-assisted mapping further accelerates this process by suggesting optimal field connections.
▸ Does the integration support real-time data synchronization or only batch processing?
Yes, the integration primarily supports real-time, event-driven synchronization using webhooks from both Dynamics 365 (Dataverse events) and Odoo ERP. This ensures critical data changes are instantly reflected across systems. Scheduled batch processing is also available for less time-sensitive data or bulk operations like initial data loads.
▸ What kind of APIs are used for connecting Dynamics 365 and Odoo?
The integration leverages Dynamics 365's robust OData v4 REST APIs for Dataverse interactions and Odoo ERP's XML-RPC/JSON-RPC APIs. Our iPaaS abstracts these technical differences, providing a unified interface for designing integration flows. Authentication for Dynamics 365 uses Azure AD OAuth 2.0, while Odoo typically uses API Keys or session-based authentication.
▸ How do you handle errors and ensure data integrity during integration?
Our solution includes robust error handling: comprehensive logging, automatic retries with exponential backoff for transient errors, dead-letter queues for persistent issues requiring manual review, and automated alerts. AI can also assist in analyzing error patterns and suggesting resolutions, ensuring data integrity and operational continuity.

AI Features FAQs

▸ How does AI enhance the Dynamics 365 and Odoo integration?
AI significantly enhances integrations through intelligent field mapping suggestions, anomaly detection to prevent bad data entry, automated error resolution for common issues, and predictive analytics for workflow optimization. This moves your integration from mere automation to intelligent, autonomous operations.

Customization FAQs

▸ Can I customize the integration to fit my unique business processes?
Absolutely. Our iPaaS offers extensive customization capabilities. You can incorporate custom fields from both Dynamics 365 and Odoo, extend workflows with conditional logic and custom business rules, and even integrate with other third-party systems. The low-code environment makes these customizations accessible without extensive coding.

Security FAQs

▸ What are the security measures in place for this integration?
Security is paramount. We implement Azure AD OAuth 2.0 for Dynamics 365, secure API Key management for Odoo, TLS 1.2+ encryption for all data in transit, and encryption at rest for sensitive data. Principles of least privilege, data masking, audit trails, and compliance with standards like GDPR, CCPA, and PCI DSS are strictly adhered to.
Pricing

Simple, transparent pricing for Dynamics 365 + Odoo ERP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Dynamics 365 + Odoo ERP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo