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Unify Finance & Operations: Seamless Dynamics 365 and Oracle EBS Integration

Drive real-time visibility, automate critical workflows, and ensure data integrity across your enterprise with intelligent iPaaS.

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The Challenge

The Disconnect: Why Dynamics 365 & Oracle EBS Integration is Critical

Operating Microsoft Dynamics 365 for CRM, Sales, or Supply Chain alongside Oracle EBS for core ERP and accounting functions often creates a fragmented enterprise landscape. This disconnect leads to significant operational inefficiencies, data inconsistencies, and delayed decision-making.

  • Manual data entry between systems
  • Delayed visibility into financial and operational data
  • Inaccurate customer and vendor records across platforms
  • Complex and error-prone financial reconciliation
  • Slower Order-to-Cash and Procure-to-Pay cycles
  • Lack of a unified view for reporting and analytics
Integration Diagram
Solution Illustration
The Solution

The Intelligent iPaaS Solution for Dynamics 365 & Oracle EBS

Our powerful iPaaS (Integration Platform as a Service) provides the intelligent bridge your enterprise needs to connect Dynamics 365 and Oracle EBS. It transforms your disparate systems into a cohesive, automated ecosystem, ensuring real-time data flow, operational efficiency, and a single source of truth.

  • Pre-built, configurable connectors for Dynamics 365 and Oracle EBS
  • Event-driven architecture for real-time synchronization
  • Visual low-code/no-code workflow builder
  • AI-powered data mapping and validation
  • Comprehensive error handling and monitoring
Implementation Timeline

Go live with Dynamics 365 + Oracle EBS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics 365 and Oracle EBS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics 365 + Oracle EBS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Dynamics 365 and Oracle EBS
  • Event-driven architecture for real-time synchronization
  • Visual low-code/no-code workflow builder
  • AI-powered data mapping and validation
  • Comprehensive error handling and monitoring
  • Scalable and secure cloud-native platform

Technical Integration Details: Dynamics 365 to Oracle EBS

Our iPaaS provides a robust and flexible framework for connecting Dynamics 365 and Oracle EBS. It leverages the strengths of each system's API capabilities and addresses the complexities of data transformation and workflow orchestration.

Data Flow Steps

Secure Connectivity: Establish encrypted connections (TLS 1.2+) using dedicated service principals for Dynamics 365 (Azure AD OAuth 2.0) and least-privilege users for Oracle EBS (FND_USER, API keys, or WS-Security for SOA).

Event-Driven Triggers: Configure Dynamics 365 webhooks and Dataverse events to notify the iPaaS of real-time data changes. For Oracle EBS, utilize custom business events, database change data capture (CDC), or optimized API polling for changes.

Data Ingestion & Transformation: The iPaaS captures data, applies a canonical data model, and performs necessary transformations (e.g., date formats, currency conversion, unit of measure mapping) using its visual mapping engine and AI-assisted logic.

Business Logic & Validation: Implement business rules, conditional logic, and AI-driven data validation to ensure data integrity and compliance before pushing to the target system.

API Invocation & Error Handling: The iPaaS invokes the appropriate APIs in Dynamics 365 (OData v4 REST) or Oracle EBS (PL/SQL APIs, XML Gateway, REST services, Open Interfaces). Robust error handling, including retries with exponential backoff and dead-letter queues, ensures message durability.

Monitoring & Auditing: Comprehensive logging and real-time dashboards provide end-to-end visibility into integration health, data flow, and transaction status, ensuring auditability and proactive issue resolution.

Data Touchpoints

Dynamics 365: Account, Contact, Product, Sales Order, Sales Order Detail, Invoice, Payment Transaction (custom), Vendor, Purchase Order, General Ledger Account, Inventory (msdyn_inventoryonhands).
Oracle EBS: Customer (HZCUSTACCOUNTS), Item (MTLSYSTEMITEMS), Sales Order (OEORDERHEADERSALL), Invoice (RACUSTOMERTRXALL, APINVOICESALL), Payment (ARCASHRECEIPTSALL, APCHECKSALL), Supplier (APSUPPLIERS), Purchase Order (POHEADERSALL), General Ledger Journal (GLJEBATCHES), Employee (PERALLPEOPLE_F).

"The integration architecture features a central iPaaS layer orchestrating data flow. Dynamics 365 (Sales, Finance, SCM) initiates events (webhooks, Dataverse events) for changes in Accounts, Sales Orders, Vendors, Invoices. Oracle EBS (Order Management, Purchasing, AR, AP, GL, Inventory) can be triggered by iPaaS API calls (e.g., OEORDERPUB, APINVOICESINTERFACE) or emit events (custom business events, CDC) for Customer, Supplier, Inventory, GL Journal updates. The iPaaS handles bi-directional data transformation, validation, and error management, ensuring a seamless, automated flow."

Pricing

Simple, transparent pricing for Dynamics 365 + Oracle EBS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Dynamics 365

Integrating Dynamics 365 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping

Effective integration hinges on precise mapping of core business entities. Our iPaaS provides a visual, AI-assisted mapping canvas to handle the complex schema differences between Dynamics 365's Dataverse and Oracle EBS's extensive data model.

Customer / Account

Synchronize comprehensive customer profiles to ensure a unified view for sales, service, and finance.

Dynamics 365 Fields

accountid (GUID) name accountnumber primarycontactid address1_composite creditlimit paymentterms statuscode

Oracle EBS Fields

Party ID (HZ_PARTIES) Customer Account ID (HZCUSTACCOUNTS) Customer Name Account Number Address (Bill-to, Ship-to HZ_LOCATIONS) Contact Information Payment Terms (HZCUSTACCOUNTS.STANDARD_TERMS) Credit Limit (ARCUSTOMERPROFILES_ALL) Status

Mapping Notes

Dynamics 365 'Account' maps to Oracle EBS 'Customer' (across HZPARTIES, HZCUSTACCOUNTS, HZLOCATIONS). 'accountnumber' is a common external key. Address parsing from 'address1composite' requires careful transformation. Credit limit and payment terms require specific mapping to ARCUSTOMERPROFILESALL.

Next Steps

See Dynamics 365 + Oracle EBS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

E-commerce Order Fulfillment & Finance

Seamlessly flow new sales orders from your e-commerce platform (integrated with Dynamics 365 Sales) into Oracle EBS Order Management for fulfillment, and then track invoicing and payment status back to Dynamics 365 Finance.

Integration Steps:

  1. 0 Customer places order on e-commerce site.
  2. 1 Order lands in Dynamics 365 Sales as a Sales Order.
  3. 2 iPaaS detects new D365 Sales Order via webhook.
  4. 3 Data transformed and pushed to Oracle EBS Order Management as a Sales Order (OEORDERPUB).
  5. 4 Oracle EBS processes order, updates inventory (MTLONHANDQUANTITIES), and creates AR Invoice (RACUSTOMERTRX_ALL).
  6. 5 iPaaS retrieves AR Invoice status and details from Oracle EBS.
  7. 6 Invoice and payment status updated in Dynamics 365 Finance/Sales (Invoice, Payment Transaction).
  8. 7 Real-time inventory levels synchronized from D365 SCM (msdyninventoryonhands) to Oracle EBS Inventory (MTLSYSTEM_ITEMS).

Business Outcome

Reduced order processing time, eliminated overselling, improved customer satisfaction, accurate revenue recognition.

Frequency

Real-time

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Operational Efficiency
Automate manual data transfers between Dynamics 365 and Oracle EBS, drastically reducing processing times for orders, invoices, and financial entries.
Enhanced Data Accuracy & Integrity
Ensure consistent and accurate data across both systems, eliminating errors from manual input and reconciliation discrepancies with AI-driven validation.
Accelerated Financial Close
Streamline the financial close process by automating journal entry postings and reconciliation from Dynamics 365 to Oracle EBS General Ledger.
Unified Customer & Vendor View
Achieve a true 360-degree view of your customers and vendors by synchronizing master data, improving service, and procurement processes.
Improved Decision Making
Gain real-time insights from integrated data, enabling faster, more informed strategic and operational decisions.
Reduced IT Burden & Costs
Leverage low-code/no-code tools to empower business users, reducing reliance on IT for integration development and maintenance.
Scalability & Future-Proofing
Build a resilient integration architecture that scales with your business growth and easily adapts to new system updates or additional integrations.
✨

Real-time Operational Efficiency

80% Reduction in manual data entry

📋 What You Get

Automate manual data transfers between Dynamics 365 and Oracle EBS, drastically reducing processing times for orders, invoices, and financial entries.

💼 Business Impact

This benefit directly contributes to 80% improvement in Reduction in manual data entry, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET/POST/PATCH /api/data/v9.x/accounts Manage customer accounts in Dynamics 365 Sales/CRM. Used for creating new accounts, updating existing ones, or retrieving account details for synchronization with external CRMs or marketing platforms.
GET/POST/PATCH /api/data/v9.x/salesorders Manage sales orders in Dynamics 365 Sales/Commerce. Critical for eCommerce integrations to create, update, and retrieve order information, including line items and shipping details.
GET/POST/PATCH /api/data/v9.x/products Manage product catalog and pricing information. Used for synchronizing product data with eCommerce platforms or external PIM systems.
GET/POST/PATCH /api/data/v9.x/invoices Manage customer invoices in Dynamics 365 Finance. Essential for automating billing and payment reconciliation processes.
GET /api/data/v9.x/msdyn_inventoryonhands Retrieve real-time inventory on-hand data from Dynamics 365 Supply Chain Management. Crucial for accurate stock synchronization with eCommerce platforms.
GET/POST/PATCH /api/data/v9.x/msdyn_purchaseorders Manage purchase orders in Dynamics 365 Supply Chain Management. Used for procure-to-pay automation and vendor management.

⚡ Transformation Logic

  • Data Type Conversion: Automatic conversion of data types (e.g., string to number, date formats).
  • Lookup & Enrichment: Enrich data by looking up related information (e.g., derive GL account segments from product category).
  • Conditional Logic: Apply transformations based on specific conditions (e.g., If D365 'statuscode' is 'Fulfilled', map to EBS 'Shipped').
  • Concatenation & Splitting: Combine or split fields as required (e.g., combine D365 address fields into EBS single address line).
  • Default Values: Assign default values for missing or optional fields.

🛡️ Error Handling

  • Transient API Failures: Network issues, temporary service unavailability (handled by retries).
  • Data Validation Errors: Missing mandatory fields, incorrect data types (routed to DLQ for manual correction).
  • Business Logic Violations: Oracle EBS business rule rejections (e.g., customer credit hold, invalid GL account) (routed to DLQ with specific error messages).
  • Duplicate Records: Attempting to create an existing record (handled by idempotency or deduplication logic).
  • Authentication Failures: Invalid credentials or expired tokens (trigger security alerts).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What are the primary benefits of integrating Dynamics 365 with Oracle EBS?
The primary benefits include real-time data synchronization, automation of critical workflows (O2C, P2P), a unified view of customer and vendor data, accelerated financial close, reduced manual errors, and improved operational efficiency across your entire enterprise.

Technical FAQs

▸ How does your iPaaS handle the diverse APIs of Dynamics 365 and Oracle EBS?
Our iPaaS is designed to abstract API complexity. For Dynamics 365, it primarily leverages OData v4 REST APIs and webhooks. For Oracle EBS, it intelligently utilizes a mix of modern REST/SOA services, PL/SQL APIs, and high-volume Open Interfaces (e.g., GLINTERFACE, APINVOICES_INTERFACE), ensuring optimal performance and reliability for each interaction.
▸ Can I achieve real-time data synchronization between Dynamics 365 and Oracle EBS?
Yes, real-time synchronization is a core capability. We achieve this by employing an event-driven architecture, using webhooks and Dataverse events from Dynamics 365, and custom business events or optimized change data capture (CDC) from Oracle EBS to trigger immediate updates.

AI Features FAQs

▸ How does AI enhance this integration solution?
AI significantly enhances the integration by providing intelligent mapping suggestions, detecting anomalies in data during transfer, assisting with automated error resolution, and offering predictive insights into integration performance. This shifts workflows from merely automated to truly autonomous.

Low-Code FAQs

▸ Is low-code/no-code development supported for these integrations?
Absolutely. Our iPaaS features a visual, drag-and-drop low-code/no-code interface. This empowers business users and citizen integrators to design, build, and manage sophisticated Dynamics 365 and Oracle EBS integration workflows without extensive coding, accelerating development and reducing IT dependency.

Security FAQs

▸ What are the security considerations for Dynamics 365 and Oracle EBS integration?
Security is paramount. We implement Azure AD OAuth 2.0 with least privilege for Dynamics 365, dedicated FND_USER accounts for Oracle EBS, TLS 1.2+ encryption for data in transit, data at rest encryption, secure credential management, and comprehensive audit trails to ensure compliance with standards like GDPR, CCPA, and PCI DSS.

Performance FAQs

▸ How are large data volumes handled, especially with Oracle EBS?
For large data volumes, particularly with Oracle EBS, our solution leverages EBS's optimized Open Interfaces (e.g., GLINTERFACE, APINVOICES_INTERFACE) for staging data, followed by triggering concurrent programs. The iPaaS employs intelligent batching, queuing, and asynchronous processing to manage throughput and avoid overwhelming EBS resources.

Customization FAQs

▸ Can I customize the integration flows to fit my specific business processes?
Yes, the solution is highly customizable. Our iPaaS allows you to extend workflows, map custom fields, define unique business rules using a visual rules engine, and even incorporate custom scripting for highly specific requirements. All changes are managed with version control and tested in sandbox environments.
Pricing

Simple, transparent pricing for Dynamics 365 + Oracle EBS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Dynamics 365 + Oracle EBS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo