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Connect™

Dynamics 365 + SAP ECC Integration

Clarity Connect™ integrates Dynamics 365 with SAP ECC, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Dynamics 365 and SAP ECC through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Dynamics 365 and SAP ECC.

  • Automatically discover and map custom fields in Dynamics 365 Dataverse entities.
  • Support for SAP ECC custom fields (append structures, custom tables) through BAPI extensions or custom RFCs.
  • Visual mapping tools to easily include custom fields in integration flows.
Implementation Timeline

Go live with Dynamics 365 + SAP ECC in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics 365 and SAP ECC, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics 365 + SAP ECC deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automatically discover and map custom fields in Dynamics 365 Dataverse entities.
  • Support for SAP ECC custom fields (append structures, custom tables) through BAPI extensions or custom RFCs.
  • Visual mapping tools to easily include custom fields in integration flows.

Robust Integration Architecture: Dynamics 365 and SAP ECC with iPaaS

Our recommended architecture leverages a modern Integration Platform as a Service (iPaaS) as the central nervous system for connecting Dynamics 365 and SAP ECC. This approach ensures scalability, security, and maintainability, abstracting the complexities of each system's interface.

Data Flow Steps

Event-Driven Integration: Utilizing D365 webhooks and SAP change pointers/BAPI events for real-time data synchronization.

Request-Reply Pattern: For synchronous operations (e.g., immediate lookup of customer data).

Message Queueing: For asynchronous, high-volume, and fault-tolerant processing (e.g., sales order ingestion).

Master Data Hub: Designating one system (or the iPaaS) as the authoritative source for specific master data entities.

Batch Processing: For non-real-time, high-volume data transfers (e.g., initial data loads, nightly financial consolidations).

Data Touchpoints

iPaaS Platform: Central orchestration engine for building, deploying, and managing integration flows.
Dynamics 365 Connector: Pre-built connector leveraging OData v4 APIs, webhooks, and Dataverse events for efficient interaction.
SAP ECC Connector: Robust connector supporting BAPIs, RFCs, IDocs, and OData services via NetWeaver Gateway.
API Gateway: For managing and securing API access to both systems (especially for D365).
Message Queues/Event Bus: For asynchronous processing, handling peak loads, and enabling event-driven architecture.
Data Transformation Engine: Visual low-code tool within iPaaS for mapping and transforming data schemas.
Monitoring & Alerting: Centralized dashboards for real-time visibility into integration health and performance.
AI Co-pilot: Embedded AI capabilities for intelligent mapping, validation, anomaly detection, and error resolution.
Secure Gateway/VPN: For secure connectivity between cloud iPaaS and on-premise SAP ECC instances.

"Conceptual diagram showing Dynamics 365 (cloud) and SAP ECC (on-premise or cloud) connected via an iPaaS. The iPaaS acts as the middleware, utilizing dedicated connectors for each system. Data flows bi-directionally, with event-driven triggers for real-time updates and scheduled batch processes for high-volume data transfers. Key components include API gateways, message queues, data transformation engines, monitoring dashboards, and an AI co-pilot."

Pricing

Simple, transparent pricing for Dynamics 365 + SAP ECC.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Dynamics 365

Integrating Dynamics 365 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Customer / Account

Synchronizes customer records, including general, sales, and financial data, ensuring a unified customer view and consistent credit management across both systems.

Dynamics 365 Fields

[field, accountid],[type, GUID],[description, Unique identifier for the account.] [field, name],[type, String],[description, Account name.] [field, accountnumber],[type, String],[description, External account ID, often used for matching.] [field, primarycontactid],[type, Lookup],[description, Link to primary contact.] [field, address1_composite],[type, String],[description, Full address details.] [field, creditlimit],[type, Money],[description, Customer credit limit in D365 Finance.]

SAP ECC Fields

[field, KUNNR (Customer No.)],[type, CHAR10],[description, Unique identifier for the customer master.] [field, NAME1 (Name)],[type, CHAR35],[description, Customer name.] [field, ORT01 (City)],[type, CHAR35],[description, City.] [field, LAND1 (Country)],[type, CHAR3],[description, Country key.] [field, STRAS (Street)],[type, CHAR35],[description, Street and house number.] [field, STCD1 (Tax No.)],[type, CHAR16],[description, Tax number.] [field, KREDIT_LIMIT (Credit Limit)],[type, DEC],[description, Credit limit in SAP FI/SD.]

Mapping Notes

Dynamics 365 `accountnumber` is typically mapped to SAP ECC `KUNNR` for primary identification. Address fields require careful parsing for `address1_composite` to fit SAP's structured address format. Deduplication logic is crucial for initial syncs and ongoing updates. Credit limit synchronization requires aligning business rules for credit management.

Next Steps

See Dynamics 365 + SAP ECC integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End Order-to-Cash Automation

Automate the complete sales order lifecycle from customer creation in Dynamics 365 Sales/Commerce to sales order processing, inventory allocation, delivery, and financial posting in SAP ECC. This ensures seamless order fulfillment and revenue recognition.

Integration Steps:

  1. 0 Customer/Account created or updated in Dynamics 365.
  2. 1 Sales Order created in Dynamics 365 (e.g., from eCommerce).
  3. 2 Order details, including line items and pricing, synchronized to SAP ECC as a Sales Order (VBAK/VBAP).
  4. 3 Inventory checked/allocated in SAP ECC (Material Master MARA/MARC/MARD).
  5. 4 Delivery created in SAP ECC, triggering goods issue (Goods Movement MKPF/MSEG).
  6. 5 Billing Document (Invoice BKPF/BSEG) created in SAP ECC.
  7. 6 Payment information from D365 (custom Payment Transaction entity) or external gateway reconciled in SAP ECC (Payment Document BKPF/BSEG).

Business Outcome

Accelerated order processing, reduced manual errors, real-time revenue recognition, improved customer satisfaction.

Frequency

Real-time/Near Real-time

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose

Transformation Logic

  • Field-level mapping and data type conversions (e.g., D365 GUID to SAP CHAR10 for IDs).
  • Conditional logic for value mapping (e.g., D365 'New' status to SAP 'Open' status).
  • Data enrichment (e.g., deriving SAP plant code from D365 warehouse location).
  • Aggregation and disaggregation of data structures (e.g., D365 composite address to SAP structured address fields).
  • Unit of measure conversions and currency conversions.
  • Custom functions for complex calculations or string manipulations.

🛡️ Error Handling

  • Failed API authentication or authorization (D365 OAuth token expired, SAP service account locked).
  • API rate limit exceeded on Dynamics 365.
  • SAP BAPI validation errors (e.g., invalid material number, missing mandatory fields).
  • Network connectivity issues between iPaaS and either system.
  • Data type mismatches during transformation.
  • Business logic violations (e.g., trying to post an invoice without a valid PO reference).
  • Duplicate record creation due to non-idempotent operations or failed reconciliation.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

Why is integrating Dynamics 365 and SAP ECC so important for my business?
Integrating Dynamics 365 (e.g., Sales, SCM, Finance) with SAP ECC is crucial for eliminating data silos, automating end-to-end business processes like Order-to-Cash and Procure-to-Pay, and achieving a single, unified view of your financial and operational data. This leads to reduced manual errors, faster decision-making, and improved efficiency across the enterprise.

Technical FAQs

How does an iPaaS facilitate Dynamics 365 and SAP ECC integration?
A modern iPaaS (Integration Platform as a Service) acts as the central hub, providing pre-built connectors for both Dynamics 365 (OData APIs, webhooks) and SAP ECC (BAPIs, RFCs, IDocs). It offers low-code visual builders for workflow orchestration, data mapping, and transformation, abstracting the technical complexities and enabling rapid, secure, and scalable integration without extensive custom coding.
How can I ensure real-time data synchronization between Dynamics 365 and SAP ECC?
Achieve real-time sync by adopting an event-driven architecture. Leverage Dynamics 365 webhooks and Dataverse events for immediate notifications of data changes. For SAP ECC, utilize change pointers or BAPI events, which the iPaaS can then process and propagate instantly. This minimizes latency and ensures both systems always have the most up-to-date information.

Data FAQs

What are the common data entities synchronized between Dynamics 365 and SAP ECC?
Key entities commonly synchronized include Customer/Account Master, Product/Material Master, Sales Orders, Purchase Orders, Invoices (both customer and vendor), General Ledger Accounts, and Payment Documents. The integration ensures consistent data across these critical business objects in both systems.

AI FAQs

How does AI enhance the Dynamics 365 and SAP ECC integration workflows?
AI significantly enhances integration by providing intelligent capabilities such as auto-suggesting field mappings, performing real-time data validation and anomaly detection, predicting potential integration failures, and automating exception handling. This moves workflows from automated to autonomous, reducing manual intervention and improving data quality and resilience.

Security FAQs

What are the security considerations for integrating these two critical ERP systems?
Security is paramount. Best practices include using Azure AD OAuth 2.0 for Dynamics 365 and SAP's Role-Based Access Control (RBAC) with OAuth 2.0 via NetWeaver Gateway for SAP ECC. All data in transit must be encrypted (TLS 1.2+), and sensitive data should be masked in logs. Implementing the principle of least privilege, IP whitelisting, and comprehensive audit trails are also crucial.

Customization FAQs

Can I integrate custom fields and business logic from both systems?
Yes, a capable iPaaS supports the integration of custom fields and complex business logic. It can discover custom fields in Dynamics 365 entities and leverage SAP's extensibility options (e.g., BAPI extensions, custom RFCs). Low-code rules engines within the iPaaS allow you to define conditional logic and custom transformations without writing code, ensuring your unique business requirements are met.

ROI FAQs

What kind of ROI can I expect from this integration?
Expect significant ROI through reduced operational costs from eliminating manual data entry, faster financial closing cycles, improved inventory accuracy, and enhanced customer satisfaction. The integration also reduces business risks associated with data inconsistencies and improves overall business agility, with measurable productivity gains and revenue enablement.
Pricing

Simple, transparent pricing for Dynamics 365 + SAP ECC.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Dynamics 365 + SAP ECC integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.