Integration Hero
Connect™

Unify Dynamics 365 & SAP S/4HANA: Drive Enterprise Synergy with Intelligent Integration

Break down data silos, automate critical workflows, and achieve a real-time 360-degree view of your business by seamlessly connecting your CRM, ERP, and Financial operations.

Get Pricing

See how it works
The Challenge

The Challenge: Disconnected Dynamics 365 & SAP S/4HANA Landscapes

Operating Dynamics 365 and SAP S/4HANA in isolation creates significant operational inefficiencies, data discrepancies, and a fragmented view of your enterprise. This disconnect hampers agility, increases costs, and impedes strategic decision-making.

  • Manual data entry and reconciliation between sales orders in D365 and financial postings in S/4HANA.
  • Inconsistent customer and vendor master data across CRM and ERP systems, leading to errors and compliance risks.
  • Delayed order fulfillment and inaccurate inventory levels due to fragmented supply chain data.
  • Inefficient procure-to-pay cycles with invoices processed separately in D365 Finance and S/4HANA.
  • Lack of real-time financial visibility due to batch processing of transactions between systems.
  • High operational costs from managing disparate systems and resolving integration failures manually.
Integration Diagram
Solution Illustration
The Solution

The Solution: Intelligent Integration for Dynamics 365 and SAP S/4HANA

Our intelligent integration solution bridges the gap between Dynamics 365 and SAP S/4HANA, creating a cohesive, automated enterprise. Leveraging a powerful iPaaS, we orchestrate real-time data flows, complex transformations, and event-driven workflows, ensuring your sales, service, supply chain, and financial operations are perfectly aligned.

  • Pre-built, configurable connectors for Dynamics 365 Dataverse and SAP S/4HANA OData/BAPI APIs.
  • Visual drag-and-drop workflow designer for rapid integration development.
  • Intelligent data mapping and transformation engine to harmonize complex schemas.
  • Event-driven architecture for real-time data synchronization.
  • Robust error handling, logging, and monitoring capabilities.
Implementation Timeline

Go live with Dynamics 365 + SAP S/4HANA in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics 365 and SAP S/4HANA, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics 365 + SAP S/4HANA deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Dynamics 365 Dataverse and SAP S/4HANA OData/BAPI APIs.
  • Visual drag-and-drop workflow designer for rapid integration development.
  • Intelligent data mapping and transformation engine to harmonize complex schemas.
  • Event-driven architecture for real-time data synchronization.
  • Robust error handling, logging, and monitoring capabilities.
  • Support for both cloud and on-premise deployments of S/4HANA.
  • Scalable infrastructure to handle high data volumes and transaction loads.

Dynamics 365 & SAP S/4HANA Integration: Technical Overview

Our integration solution provides a robust, scalable, and secure bridge between Dynamics 365 and SAP S/4HANA. It leverages an API-first, event-driven architecture orchestrated by a modern iPaaS, ensuring optimal performance and data integrity.

Data Flow Steps

Connect to Dynamics 365: Utilize Azure AD OAuth 2.0 with client credentials for secure, server-to-server authentication to Dynamics 365's OData v4 REST APIs (Dataverse). Set up webhooks for real-time event notifications.

Connect to SAP S/4HANA: Authenticate via OAuth 2.0 for OData services (SAP Gateway) or secure Basic Authentication/X.509 certificates for RFC/BAPI calls. Configure service accounts with least privilege.

Event-Driven Triggers: Configure Dynamics 365 webhooks (e.g., on `Sales Order` creation, `Account` update) and SAP S/4HANA business events (e.g., via SAP Event Mesh for `Sales Order Created` or `Material Stock Changed`) to initiate workflows.

Data Ingestion & Transformation: The iPaaS captures data, performs necessary schema normalization, data cleansing, and transformations using visual mapping and AI-assisted rules.

Business Logic & Validation: Apply predefined or custom business rules and validation logic to ensure data conforms to target system requirements (e.g., S/4HANA's Business Partner roles, D365's product catalog rules).

Target System API Call: The iPaaS constructs and executes API calls to the target system's endpoints (e.g., POST to `/sap/opu/odata/sap/APISALESORDER_SRV` or PATCH to `/api/data/v9.x/accounts`).

Error Handling & Monitoring: Implement robust retry mechanisms, dead-letter queues, and centralized logging. Real-time dashboards provide visibility into integration health and alert on failures.

Data Reconciliation & Audit: Maintain comprehensive audit trails of all data exchanges and implement reconciliation processes to ensure data consistency over time.

Data Touchpoints

D365 Sales Order <-> S/4HANA Sales Order
D365 Account/Contact <-> S/4HANA Business Partner
D365 Product <-> S/4HANA Material
D365 Invoice <-> S/4HANA Customer/Supplier Invoice
D365 Vendor <-> S/4HANA Business Partner (Vendor Role)
D365 Inventory (msdyn_inventoryonhands) <-> S/4HANA Material Stock
D365 General Ledger Account <-> S/4HANA General Ledger Entry

"Dynamics 365 (Event/API) --> iPaaS (Connectors, Transform, AI, Orchestrate) --> SAP S/4HANA (API/Event). Data flows bi-directionally for master data, and uni-directionally for transactional data based on workflow."

Pricing

Simple, transparent pricing for Dynamics 365 + SAP S/4HANA.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Dynamics 365

Integrating Dynamics 365 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Dynamics 365 and SAP S/4HANA

Seamless integration requires intelligent mapping and transformation of core business entities between Dynamics 365 (Dataverse) and SAP S/4HANA. Our iPaaS facilitates this with visual tools, AI assistance, and robust validation.

Customer / Business Partner

Synchronizes customer records to ensure a consistent 360-degree view across sales, service, and finance.

Dynamics 365 Fields

Account (accountid, name, accountnumber, primarycontactid, address1_composite) Contact (contactid, firstname, lastname, emailaddress1, parentcustomerid)

SAP S/4HANA Fields

Business Partner (BusinessPartner, BusinessPartnerCategory, OrganizationName, EmailAddress, StreetName, CityName, PostalCode, Country, TaxNumber, FLCU00/FLVN00 roles)

Mapping Notes

Dynamics 365 'Account' typically maps to S/4HANA 'Business Partner' with 'Customer' role (FLCU00). 'Contact' can be associated or mapped as a contact person within the Business Partner. Crucial to map `accountnumber` to a unique S/4HANA identifier. Address components require parsing. AI can suggest best-fit fields.

Next Steps

See Dynamics 365 + SAP S/4HANA integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to Cash Optimization

A global retailer uses Dynamics 365 Commerce for its online storefront and SAP S/4HANA for back-end ERP and finance. Our integration automates the flow of customer orders from D365 into S/4HANA, updating inventory, generating invoices, and posting GL entries in real-time.

Integration Steps:

  1. 0 D365 Commerce receives new customer order.
  2. 1 iPaaS triggers D365 Sales Order creation.
  3. 2 iPaaS maps D365 Sales Order to S/4HANA Sales Order (APISALESORDER_SRV).
  4. 3 S/4HANA updates inventory and triggers fulfillment.
  5. 4 Shipment confirmation in D365 SCM updates S/4HANA Delivery and Billing Document.
  6. 5 D365 Invoice created and posted to S/4HANA Financial Accounting Document (APIFINANCIALACCOUNTINGDOCUMENTSRV).

Business Outcome

Reduced order processing time from hours to minutes, 15% increase in order accuracy, real-time inventory visibility across channels, improved customer satisfaction.

Frequency

Real-time

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Streamlined Operations
Automate manual data transfers and reconciliation tasks between D365 and S/4HANA, reducing operational overhead and freeing up valuable resources.
Real-time Data Accuracy
Ensure critical data like sales orders, inventory, and financial transactions are always consistent and up-to-date across both systems, eliminating discrepancies.
Accelerated Business Cycles
Speed up order-to-cash, procure-to-pay, and financial close processes through event-driven automation and reduced processing times.
Enhanced Customer Experience
Provide a unified customer view and faster service by ensuring D365 Sales/Service has real-time access to S/4HANA order and billing information.
Improved Financial Visibility
Gain real-time insights into financial performance with automated GL postings and reconciled data from D365 Finance flowing seamlessly into S/4HANA.
Reduced Compliance Risk
Ensure data integrity and auditability for financial transactions, supporting regulatory compliance (e.g., GDPR, SOX) through secure and traceable integration.
Future-Proof Scalability
Build a flexible and scalable integration architecture that can adapt to evolving business needs and grow with your enterprise without re-platforming.
✨

Streamlined Operations

30%+ Reduction in manual effort

📋 What You Get

Automate manual data transfers and reconciliation tasks between D365 and S/4HANA, reducing operational overhead and freeing up valuable resources.

💼 Business Impact

This benefit directly contributes to 30%+ improvement in Reduction in manual effort, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET/POST/PATCH/DELETE /api/data/v9.x/ Primary OData v4 endpoint for CRUD operations on Dataverse entities (Accounts, Contacts, Sales Orders, Invoices, Products, Vendors, etc.).
GET/POST/PATCH /api/data/v9.x/accounts Manage customer accounts. Used for master data synchronization with S/4HANA Business Partners.
GET/POST/PATCH /api/data/v9.x/salesorders Manage sales orders. Key for eCommerce order ingestion and synchronization with S/4HANA.
GET/POST/PATCH /api/data/v9.x/products Manage product catalog. Used for synchronizing product data with S/4HANA Materials.
GET/POST/PATCH /api/data/v9.x/invoices Manage customer invoices. Essential for financial reconciliation and posting to S/4HANA.
GET /api/data/v9.x/msdyn_inventoryonhands Retrieve real-time inventory on-hand data from D365 SCM for synchronization with S/4HANA Material Stock.
GET/POST/PATCH /api/data/v9.x/msdyn_purchaseorders Manage purchase orders. Used for procure-to-pay automation and vendor management in D365 SCM.
GET/POST/PATCH /api/data/v9.x/msdyn_vendors Manage vendor master data for synchronization with S/4HANA Business Partners (Vendor Role).

⚡ Transformation Logic

  • Field Mapping: Direct 1:1, 1:many, or many:1 field mappings.
  • Data Type Conversion: Converting strings to integers, dates, booleans as required by the target system.
  • Value Lookups: Translating codes (e.g., D365 `defaultuomid` to S/4HANA `BaseUnit`) using internal tables or external services.
  • Conditional Logic: Applying rules based on data values (e.g., if D365 `totalamount` > X, assign a specific `SalesOrderType` in S/4HANA).
  • Data Aggregation/Splitting: Combining multiple source fields into one target field or splitting a source field into multiple targets.
  • Calculated Fields: Deriving new values based on existing data (e.g., calculating tax amounts).
  • Date/Time Formatting: Ensuring consistent date and time formats across systems.

🛡️ Error Handling

  • Data Validation Failure: Incoming data from D365 doesn't meet S/4HANA's mandatory field rules (e.g., missing `SoldToParty`).
  • System Unavailability: Temporary outage of D365 or S/4HANA API.
  • Authentication Failure: Expired tokens or incorrect credentials.
  • Business Logic Error: Conditional mapping rule misapplied, resulting in incorrect data.
  • Duplicate Record: Attempting to create a Business Partner in S/4HANA that already exists.
  • Rate Limit Exceeded: Too many API requests to D365 or S/4HANA within a short period.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Dynamics 365 with SAP S/4HANA?
The optimal approach is to use a modern iPaaS (Integration Platform as a Service) that provides pre-built connectors for both Dynamics 365 (Dataverse APIs, webhooks) and SAP S/4HANA (OData services, BAPIs/RFCs). This enables an API-first, event-driven integration strategy for real-time data synchronization and workflow automation.

Technical FAQs

▸ How do you handle complex data transformations between Dynamics 365 and SAP S/4HANA?
Complex data transformations are handled within the iPaaS's visual mapping engine. This allows you to define rules for schema normalization, data type conversions, value lookups (e.g., for GL accounts or units of measure), conditional logic, and aggregations. AI-assisted mapping further accelerates this process by suggesting optimal transformations.

Low-Code FAQs

▸ Can I use low-code/no-code tools to automate Dynamics 365 and SAP S/4HANA workflows?
Absolutely. Modern iPaaS platforms offer extensive low-code/no-code capabilities, enabling business users and citizen integrators to design, build, and deploy sophisticated workflows connecting Dynamics 365 and SAP S/4HANA. This democratizes integration, accelerates automation, and reduces reliance on specialized developers.

Financial Integration FAQs

▸ What are the common challenges when integrating Dynamics 365 Finance with SAP S/4HANA?
Common challenges include reconciling payment transactions, ensuring accurate General Ledger postings, handling multi-currency transactions, and achieving real-time financial reporting. A robust iPaaS mitigates these by providing strong data validation, automated reconciliation logic, and secure handling of financial data, along with precise GL account and dimension mapping.

AI Features FAQs

▸ How does AI enhance Dynamics 365 and SAP S/4HANA integrations?
AI significantly enhances integrations by providing capabilities like automated exception handling, intelligent data validation (e.g., detecting anomalies in invoice amounts), mapping recommendations, and predictive insights. This moves workflows from automated to autonomous, reducing manual intervention and improving data quality across both systems.

Security & Compliance FAQs

▸ How can I ensure data security and compliance during this integration?
Security and compliance are paramount. Best practices include using Azure AD OAuth 2.0 for D365 and OAuth 2.0/X.509 for S/4HANA authentication, encrypting data in transit (TLS 1.2+) and at rest, implementing the principle of least privilege for API access, redacting sensitive information from logs, and ensuring your iPaaS adheres to relevant data privacy regulations (e.g., GDPR, CCPA, PCI DSS).

Performance & Technical FAQs

▸ What are the API rate limits for Dynamics 365 and SAP S/4HANA and how are they managed?
Both Dynamics 365 ('Service Protection API Limits') and SAP S/4HANA impose API rate limits. Our iPaaS manages these through strategies like intelligent request queuing, dynamic throttling (with exponential backoff), batching operations where possible, and prioritizing event-driven updates to minimize unnecessary API calls and avoid HTTP 429 errors.

Integration Scope FAQs

▸ Can I integrate Dynamics 365 and SAP S/4HANA with other legacy systems?
Yes, a versatile iPaaS can bridge the gap between Dynamics 365 and SAP S/4HANA's modern APIs and legacy systems that might use older protocols (e.g., FTP, EDI, SOAP, flat files, direct database access). The iPaaS acts as middleware, transforming data and protocols to ensure interoperability across your entire enterprise landscape.
Pricing

Simple, transparent pricing for Dynamics 365 + SAP S/4HANA.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Dynamics 365 + SAP S/4HANA integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo