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Dynamics AX + Amazon Marketplace Integration

Clarity Connect™ integrates Dynamics AX with Amazon Marketplace, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Dynamics AX and Amazon Marketplace through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Dynamics AX and Amazon Marketplace.

  • Map custom fields in Dynamics AX (e.g., on Sales Orders, Products) to Amazon order attributes or product data.
  • Extend Amazon product listings with custom attributes sourced from AX or other PIM systems.
Implementation Timeline

Go live with Dynamics AX + Amazon Marketplace in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics AX and Amazon Marketplace, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics AX + Amazon Marketplace deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Map custom fields in Dynamics AX (e.g., on Sales Orders, Products) to Amazon order attributes or product data.
  • Extend Amazon product listings with custom attributes sourced from AX or other PIM systems.

Robust & Scalable Integration Architecture

The integration architecture leverages a modern iPaaS as the central nervous system, connecting Dynamics AX and Amazon Marketplace securely and efficiently. It's designed for high availability, scalability, and maintainability, ensuring your critical business processes run smoothly.

Data Flow Steps

Event-Driven Architecture: Utilizing Amazon webhooks for real-time order/fulfillment updates.

Request-Reply: For synchronous data lookups (e.g., checking customer existence in AX).

Publish-Subscribe: For broadcasting inventory updates from AX to multiple channels.

Batch Processing: For large data imports/exports like product catalog updates or settlement report processing.

Canonical Data Model: Standardizing data formats within the iPaaS to simplify mapping between complex schemas.

Data Touchpoints

iPaaS Core: Workflow engine, data transformation, security, monitoring.
Dynamics AX Connector: Securely interfaces with AX AIF services, custom web services, or Data Entities.
Amazon SP-API Connector: Manages OAuth 2.0 authentication, rate limits, and SP-API calls.
Message Queues/Event Bus: For asynchronous processing and decoupling systems (e.g., Azure Service Bus).
Data Store/Cache: For temporary data staging, caching reference data, and error handling.
AI/ML Engine: For intelligent mapping, validation, anomaly detection, and predictive insights.

"A conceptual diagram would show Dynamics AX and Amazon Marketplace as distinct systems. The iPaaS would sit in the middle, acting as the orchestrator. Arrows would depict data flow for orders, inventory, products, and financials. Key components within the iPaaS would include: Connectors (AX, Amazon), Data Mapper/Transformer, Workflow Engine, Monitoring & Logging, AI Engine, and API Gateway."

Pricing

Simple, transparent pricing for Dynamics AX + Amazon Marketplace.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Dynamics AX

Integrating Dynamics AX fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Sales Order / Order

Synchronizes customer purchase requests from Amazon Marketplace to Dynamics AX for fulfillment and invoicing.

Dynamics AX Fields

SalesId CustAccount ItemId QtyOrdered SalesPrice SalesStatus DeliveryDate InventDimId

Amazon Marketplace Fields

amazonOrderId purchaseDate orderStatus fulfillmentChannel shippingAddress orderTotal amazonOrderItemId sellerSKU asin quantityOrdered itemPrice

Mapping Notes

Amazon 'Order' and 'OrderItem' entities map to Dynamics AX 'Sales Order' header and 'Sales Order Lines'. Key fields like `amazonOrderId` map to an external `SalesId` or custom field in AX. `sellerSKU` is crucial for mapping to AX `ItemId`. `fulfillmentChannel` (FBA/FBM) dictates AX fulfillment workflow.

Next Steps

See Dynamics AX + Amazon Marketplace integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Amazon Order-to-Cash Automation

Automatically capture new Amazon orders, create sales orders in Dynamics AX, manage fulfillment (FBA/FBM), and update Amazon with shipment details and invoice status.

Integration Steps:

Business Outcome

Frequency

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /AIF/SalesOrderService/create Creating new sales orders in Dynamics AX from Amazon.
POST /AIF/SalesOrderService/updateStatus Updating sales order status in AX after Amazon fulfillment.
POST /AIF/InventItemService/update Updating product/item master data or inventory details in AX.
POST /AIF/GeneralLedgerJournalService/create Creating and posting general ledger journals from Amazon financial data.

⚡ Transformation Logic

  • Data type conversions (e.g., string to decimal, date format adjustments).
  • Field concatenation and splitting (e.g., combining address lines).
  • Conditional logic for mapping (e.g., if `fulfillmentChannel` is FBA, update AX differently).
  • Lookup transformations for internal IDs (e.g., Amazon `sellerSKU` to AX `ItemId`).
  • Currency conversion and rounding rules.
  • AI-suggested complex transformations for product attributes or financial event categorization.

🛡️ Error Handling

  • AX ERP system is temporarily offline.
  • Amazon SP-API rate limits exceeded.
  • Invalid data received from Amazon (e.g., malformed SKU).
  • Business logic violation (e.g., attempting to fulfill an order with zero stock in AX).
  • AX AIF service endpoint is unreachable or returns an error.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What are the primary benefits of integrating Dynamics AX with Amazon Marketplace?
Integrating Dynamics AX with Amazon Marketplace automates critical business processes like order fulfillment, inventory synchronization, and financial reconciliation. This leads to reduced manual errors, faster order processing, improved inventory accuracy, enhanced customer satisfaction, and significant cost savings for mid-market businesses.

AI Capabilities FAQs

▸ How does AI enhance this Dynamics AX and Amazon integration?
AI plays a crucial role by assisting with intelligent data mapping, suggesting complex transformations, detecting anomalies in data (e.g., suspicious orders, unusual fees), proactively identifying and suggesting resolutions for errors, and even auto-generating integration flows. This accelerates development, improves data quality, and reduces manual oversight.

Technical FAQs

▸ Can I manage Amazon's SP-API rate limits effectively with this solution?
Yes, our iPaaS is specifically designed to handle Amazon's SP-API rate limits. It employs intelligent throttling, exponential backoff for retries, and batching mechanisms to optimize API calls, ensuring continuous operation without hitting limits and maintaining high throughput.

Workflows FAQs

▸ Is real-time inventory synchronization possible between Dynamics AX and Amazon?
Absolutely. By leveraging event-driven architecture and real-time triggers from Dynamics AX (e.g., inventory journals or database triggers), the iPaaS can push accurate inventory levels to Amazon's listings in near real-time. This prevents overselling and ensures customers see accurate stock availability.
▸ How are Amazon's complex financial settlement reports handled for Dynamics AX?
Our iPaaS automates the retrieval and parsing of Amazon's detailed settlement reports. It intelligently extracts individual financial events (sales, fees, refunds), transforms them, and maps them to the appropriate General Ledger accounts and dimensions in Dynamics AX, significantly simplifying reconciliation and ensuring financial accuracy.

Low-Code FAQs

▸ How does the low-code/no-code approach benefit my team?
The low-code/no-code interface empowers business users and citizen integrators to build, modify, and manage integration workflows visually, without extensive coding. This dramatically reduces reliance on IT developers, accelerates deployment, and allows your functional teams to quickly adapt to changing business requirements.

Security FAQs

▸ What security measures are in place for this integration?
We implement enterprise-grade security, including end-to-end TLS 1.2+ encryption for data in transit, secure storage of API credentials, robust authentication and authorization (OAuth 2.0, least privilege), IP whitelisting, and comprehensive audit trails. We also adhere to GDPR, CCPA, and other relevant data privacy regulations.

Customization FAQs

▸ Can I customize the integration to fit my specific business rules?
Yes, the platform is highly customizable. Using the low-code editor and a powerful rules engine, you can define conditional logic, custom data transformations, and specific workflow steps to match your unique business processes in Dynamics AX and Amazon, without writing custom code.
Pricing

Simple, transparent pricing for Dynamics AX + Amazon Marketplace.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Dynamics AX + Amazon Marketplace integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo