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Unify Your Enterprise: Dynamics AX & Epicor E10 Integration

Achieve Real-time Data Synchronization, Automate Workflows, and Drive Operational Excellence with an AI-Powered iPaaS

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The Challenge

The Challenge: Disconnected ERPs Lead to Operational Chaos

Operating with Dynamics AX and Epicor E10 as disconnected systems creates significant hurdles for businesses. Data silos, manual reconciliation, and delayed information flow impede decision-making and hinder efficiency, especially in complex manufacturing and distribution environments.

  • Manual data entry between systems leads to errors and delays.
  • Lack of real-time visibility into inventory, orders, and financials.
  • Inconsistent customer and vendor master data across platforms.
  • Slow and cumbersome procure-to-pay and order-to-cash cycles.
  • High operational costs due to redundant tasks and reconciliation.
  • Difficulty in generating accurate, consolidated business reports.
  • Compliance risks from fragmented data and audit trails.
Integration Diagram
Solution Illustration
The Solution

The Solution: Intelligent Integration for Dynamics AX and Epicor E10

Our modern iPaaS provides a powerful, AI-driven, low-code platform to seamlessly connect Dynamics AX and Epicor E10. By automating data synchronization and workflow orchestration, we transform your disparate ERP systems into a unified, intelligent enterprise hub, driving efficiency, accuracy, and real-time visibility across your operations.

  • Pre-built connectors for Dynamics AX and Epicor E10
  • Bi-directional, real-time data synchronization capabilities
  • Visual, drag-and-drop workflow builder
  • AI-powered data mapping and transformation
  • Robust error handling and monitoring dashboards
Implementation Timeline

Go live with Dynamics AX + Epicor E10 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics AX and Epicor E10, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics AX + Epicor E10 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built connectors for Dynamics AX and Epicor E10
  • Bi-directional, real-time data synchronization capabilities
  • Visual, drag-and-drop workflow builder
  • AI-powered data mapping and transformation
  • Robust error handling and monitoring dashboards
  • Scalable, cloud-native architecture
  • Comprehensive security and compliance features

Deep Dive: Dynamics AX and Epicor E10 Integration Architecture

Our iPaaS acts as the central orchestration layer, facilitating robust, secure, and performant data exchange between Dynamics AX and Epicor E10. This section outlines the technical details, data flow, and best practices for building a resilient integration.

Data Flow Steps

System Connectivity: Establish secure API connections to Dynamics AX (AIF services, custom X++ endpoints) and Epicor E10 (RESTful APIs via ICE).

Event & Data Capture: Utilize Epicor E10's Business Process Management (BPM) triggers for event-driven updates (e.g., new Sales Order, PartQty change). For Dynamics AX, leverage AIF document services, custom web services, or database triggers for change data capture.

Canonical Data Model: Define a standardized, canonical data model within the iPaaS for common entities (Customer, Product, Sales Order, Vendor, Invoice).

Data Transformation & Mapping: Visually map source data from one ERP to the canonical model, and then to the target ERP's schema. Apply AI-assisted transformations for data cleansing, enrichment, and format conversion.

Business Logic & Orchestration: Implement complex business rules, conditional logic, and multi-step workflows within the iPaaS, orchestrating interactions between AX and E10.

Error Handling & Monitoring: Configure intelligent retry mechanisms, dead-letter queues, and real-time alerts for integration failures. Monitor performance and data quality via centralized dashboards.

Deployment & Governance: Promote integration flows through Dev, QA, and Production environments with version control and automated testing. Ensure compliance with security policies.

Data Touchpoints

Dynamics AX: Sales Order, Customer, Product (Item), Vendor, Purchase Order, Inventory Journal, General Ledger Journal, Invoice (Sales/Free Text), Payment.
Epicor E10: Customer, Sales Order, Part/Product, Inventory (PartQty), Purchase Order, Vendor, AP Invoice, Shipment, GL Account, Job (JobHead).

"Dynamics AX <-> iPaaS <-> Epicor E10. Data flows bi-directionally for master data (Customer, Vendor, Product). Sales Orders typically flow from Epicor E10 (eCommerce front-end) to Dynamics AX (fulfillment). Inventory updates are real-time from Epicor E10 to Dynamics AX. Invoices and GL Journals can flow between systems based on process ownership, with iPaaS handling transformations and validations."

Pricing

Simple, transparent pricing for Dynamics AX + Epicor E10.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Dynamics AX

Integrating Dynamics AX fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping between Dynamics AX and Epicor E10

Effective integration hinges on precise mapping of core business entities. Our iPaaS provides a visual canvas and AI assistance to harmonize complex data structures between Dynamics AX and Epicor E10, ensuring data integrity and consistency.

Customer

Master data for individuals or organizations. Central to sales, marketing, and finance.

Dynamics AX Fields

CustAccount Name PartyId Currency PaymentTerms CreditLimit CustGroup Address (multiple types)

Epicor E10 Fields

CustNum CustID Name Address1 City State Zip Country PhoneNum EmailAddress TermsCode SalespersonCode ShipTo (multiple)

Mapping Notes

Requires careful mapping of `CustAccount` (AX) to `CustID` (E10) for external IDs. Address structures vary; map individual address lines and types (e.g., 'Invoice', 'Delivery', 'ShipTo'). `TermsCode` and `CustGroup` require lookup against master data in both systems. Handle potential deduplication based on Name/Address for new customer creation.

Next Steps

See Dynamics AX + Epicor E10 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Fulfillment Automation

Automate the complete sales order lifecycle from an eCommerce platform (integrated with Epicor E10) into Dynamics AX for inventory allocation, fulfillment, and invoicing. This ensures real-time inventory commitment and accelerates order processing.

Integration Steps:

  1. 0 Customer places order on eCommerce platform.
  2. 1 Order lands in Epicor E10 (or a front-end OMS).
  3. 2 iPaaS captures new Epicor E10 Sales Order (via BPM/webhook).
  4. 3 iPaaS transforms Epicor E10 Sales Order data to Dynamics AX Sales Order schema.
  5. 4 Dynamics AX Sales Order is created, allocating inventory.
  6. 5 Fulfillment updates in AX trigger status updates back to Epicor E10 and eCommerce.

Business Outcome

Accelerated order fulfillment, accurate inventory management, reduced manual order entry errors, improved customer experience.

Frequency

Real-time / Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Operational Visibility
Gain a unified, up-to-the-minute view of sales orders, inventory levels, customer data, and financial transactions across Dynamics AX and Epicor E10.
Automated Workflow Efficiency
Eliminate manual data entry and reconciliation between ERPs, automating critical processes like order-to-cash and procure-to-pay.
Enhanced Data Accuracy & Consistency
Ensure a 'single source of truth' for all master data (Customer, Vendor, Product) and transactions, reducing errors and improving data quality with AI validation.
Accelerated Financial Close
Streamline the flow of financial data and journal entries between sub-ledgers and GLs in AX and E10, enabling faster and more accurate financial reporting.
Reduced IT Backlog & Costs
Leverage low-code capabilities to empower business users, minimize reliance on custom coding, and significantly lower integration development and maintenance costs.
Scalability & Future-Proofing
Build a resilient integration foundation that scales with your business growth and adapts easily to future system changes or new application deployments.
✨

Real-time Operational Visibility

25-40% Reduction in data lookup time

📋 What You Get

Gain a unified, up-to-the-minute view of sales orders, inventory levels, customer data, and financial transactions across Dynamics AX and Epicor E10.

💼 Business Impact

This benefit directly contributes to 25-40% improvement in Reduction in data lookup time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /AIF/SalesOrderService/create Creating new sales orders in Dynamics AX from Epicor E10 or other external systems.
POST /AIF/CustomerService/create Creating or updating customer master data in Dynamics AX.
POST /AIF/InventItemService/update Updating product/item master data or inventory details in Dynamics AX.
POST /AIF/VendInvoiceService/create Posting vendor invoices into Dynamics AX for payment processing.
POST /AIF/GeneralLedgerJournalService/create Creating and posting general ledger journals from external financial systems.

⚡ Transformation Logic

  • Field Mapping: Direct 1:1, 1:Many, Many:1 field mappings (e.g., Epicor E10 `CustID` to Dynamics AX `CustAccount`).
  • Data Type Conversion: Convert strings to integers, dates to specific formats, etc.
  • Lookup & Cross-Referencing: Map internal IDs (e.g., Epicor E10 `TermsCode`) to corresponding values in Dynamics AX `PaymentTerms` via lookup tables managed within the iPaaS.
  • Conditional Logic: Apply transformations only if certain conditions are met (e.g., apply discount if order value > X).
  • Concatenation/Splitting: Combine multiple source fields into one target field or split a source field into multiple targets (e.g., full address string to address lines).
  • Default Values: Assign default values for optional fields if not provided by the source system.
  • Unit of Measure Conversion: Convert quantities between different UOMs (e.g., cartons to individual units).
  • AI-Generated Transformations: AI suggests complex transformation logic based on data patterns and integration history, reducing manual configuration.

🛡️ Error Handling

  • Transient API Errors: Network glitches, temporary service unavailability from AX/E10. Handled by automatic retries with exponential backoff.
  • Data Validation Errors: Invalid data format, missing mandatory fields, business rule violations. Routed to DLQ, alerts triggered.
  • Business Logic Conflicts: Conflicting updates in bi-directional sync, incorrect item ID. Handled by conflict resolution strategies or manual review.
  • System Downtime: AX or E10 service unavailability. iPaaS queues messages and retries when systems are back online, preventing data loss.
  • Authentication Failures: Expired tokens, incorrect credentials. Alerts triggered for secure credential refresh.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What are the common challenges when integrating Dynamics AX and Epicor E10?
Common challenges include the differing architectural styles (AX's AIF/SOAP vs. E10's REST/ICE), complex data models in both ERPs, managing real-time data consistency, the need for robust error handling, and ensuring consistent master data across both systems. Our iPaaS abstracts these complexities with specialized connectors and AI-driven mapping.

iPaaS Benefits FAQs

▸ How does an iPaaS improve Dynamics AX and Epicor E10 integration compared to traditional methods?
A modern iPaaS offers visual, low-code/no-code development, pre-built connectors, robust AI-powered data mapping and transformation, centralized monitoring, and support for API-first and event-driven patterns. This significantly reduces development time, maintenance costs, and improves the scalability and reliability of both AX and E10 integrations.

Technical Capabilities FAQs

▸ Is real-time integration possible between Dynamics AX and Epicor E10?
Absolutely. While AX's native capabilities might lean towards batch processing, our iPaaS leverages Epicor E10's BPMs and RESTful APIs for event-driven triggers, and for AX, it can utilize AIF services or custom web services to achieve near real-time data flow. This ensures immediate updates for critical data like sales orders and inventory.

AI Features FAQs

▸ What is the role of AI in Dynamics AX and Epicor E10 integrations?
AI significantly augments AX-E10 integrations by providing intelligent automation. This includes AI-driven data validation, anomaly detection in transactions, smart routing of exceptions, automated mapping suggestions between complex ERP schemas, and predictive insights, reducing manual effort and improving data quality and operational resilience.

Data Management FAQs

▸ How can I ensure data consistency between Dynamics AX and Epicor E10?
Our iPaaS is key. It enforces a canonical data model, applies robust data mapping, transformation, and validation rules. Conflict resolution strategies ('Master System Wins', 'Last Write Wins') are configurable, and AI can assist in identifying and resolving data discrepancies proactively, creating a 'single source of truth'.

Security & Compliance FAQs

▸ What security considerations are crucial for Dynamics AX and Epicor E10 integrations?
Key security considerations include robust authentication (OAuth 2.0, token-based) and authorization (least privilege) for all integration endpoints, end-to-end data encryption in transit (TLS/SSL) and at rest, secure management of API keys/credentials, IP whitelisting, and strict adherence to data privacy regulations (e.g., GDPR, SOX). Comprehensive auditing is also essential.

Customization FAQs

▸ Can I integrate custom fields and business logic between Dynamics AX and Epicor E10?
Yes. Our iPaaS supports mapping and synchronizing custom fields (User Defined Fields in E10, Extended Data Types in AX). The low-code workflow engine allows you to embed complex business logic, conditional routing, and custom transformations, ensuring the integration perfectly aligns with your unique operational processes.

Lifecycle Management FAQs

▸ How does the iPaaS handle version upgrades for Dynamics AX or Epicor E10?
The iPaaS simplifies ERP upgrades by centralizing integration logic. Instead of re-coding numerous point-to-point integrations, the iPaaS layer often only requires connector updates or minor mapping adjustments. This reduces the risk and effort associated with ERP upgrades, ensuring business continuity and faster adoption of new features in AX or E10.
Pricing

Simple, transparent pricing for Dynamics AX + Epicor E10.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Dynamics AX + Epicor E10 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo