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Unify Dynamics AX & Epicor Eclipse: Real-time ERP Integration for a Connected Enterprise

Break down data silos and automate critical workflows between your Dynamics AX and Epicor Eclipse systems with our intelligent, low-code iPaaS solution.

The Challenge

The Challenge: Bridging Disparate ERP Systems

Organizations often find themselves managing critical business functions across multiple ERPs like Dynamics AX and Epicor Eclipse due to mergers, acquisitions, or specialized departmental needs. This multi-ERP environment, while offering flexibility, introduces significant operational hurdles without robust integration.

  • Data Silos & Inconsistencies: Critical customer, vendor, product, and financial data is fragmented across both systems, leading to conflicting information and unreliable reporting.
  • Manual Data Entry & Reconciliation: Employees spend countless hours manually transferring data between AX and Eclipse, leading to errors, delays, and high operational costs.
  • Delayed Business Processes: Workflows that span both ERPs (e.g., order-to-cash, procure-to-pay) are stalled by slow, manual handoffs, impacting customer satisfaction and supply chain efficiency.
  • Lack of Real-time Visibility: Without instant data synchronization, decision-makers lack a consolidated, real-time view of inventory levels, financial health, or customer status.
  • Complex Custom Code Maintenance: Traditional point-to-point integrations are brittle, expensive to maintain, and break with every system upgrade, requiring specialized X++ or Eclipse development resources.
  • Compliance & Audit Risks: Inconsistent financial data and incomplete audit trails across systems pose significant compliance and regulatory risks (e.g., SOX, GDPR).
Integration Diagram
Solution Illustration
The Solution

The Solution: Unified ERP Operations with a Modern iPaaS

Our iPaaS-driven integration solution seamlessly connects Microsoft Dynamics AX and Epicor Eclipse, transforming your multi-ERP environment into a cohesive, intelligent, and automated ecosystem. We abstract the complexity, accelerate development, and empower your teams.

  • Pre-built Connectors: Leverage optimized connectors for Dynamics AX (AIF services) and Epicor Eclipse (REST APIs) for rapid deployment.
  • Real-time & Batch Synchronization: Support for both instant, event-driven data flow and scheduled batch processing for high-volume transactions.
  • Canonical Data Model: Establish a unified data model to harmonize disparate schemas from both ERPs, ensuring data consistency.
  • Robust Data Transformation: Powerful visual tools to map, cleanse, and transform data to meet the unique requirements of each system.
  • Centralized Monitoring & Governance: Gain full visibility and control over all integration flows from a single dashboard.
Implementation Timeline

Go live with Dynamics AX + Epicor Eclipse in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics AX and Epicor Eclipse, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics AX + Epicor Eclipse deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors: Leverage optimized connectors for Dynamics AX (AIF services) and Epicor Eclipse (REST APIs) for rapid deployment.
  • Real-time & Batch Synchronization: Support for both instant, event-driven data flow and scheduled batch processing for high-volume transactions.
  • Canonical Data Model: Establish a unified data model to harmonize disparate schemas from both ERPs, ensuring data consistency.
  • Robust Data Transformation: Powerful visual tools to map, cleanse, and transform data to meet the unique requirements of each system.
  • Centralized Monitoring & Governance: Gain full visibility and control over all integration flows from a single dashboard.
  • Error Handling & Anomaly Detection: Intelligent mechanisms for identifying, logging, and resolving integration errors and data anomalies.
  • Scalable & Secure Architecture: Cloud-native platform designed for high performance, reliability, and enterprise-grade security.

Technical Deep Dive: Connecting Dynamics AX and Epicor Eclipse

Our iPaaS solution provides a robust, secure, and scalable framework for integrating Dynamics AX and Epicor Eclipse. It handles the nuances of each ERP's API landscape, enabling seamless data exchange and workflow automation through a low-code interface.

Data Flow Steps

1. Connector Configuration: Establish secure connections to Dynamics AX via its AIF services (typically SOAP/XML) and Epicor Eclipse via its RESTful APIs (JSON/XML).

2. Event & Trigger Setup: Configure event listeners (e.g., webhooks from Eclipse, scheduled polls or custom AX events) to initiate integration flows upon relevant data changes.

3. Data Mapping & Transformation: Utilize the visual designer to map fields between disparate schemas, applying necessary data transformations, enrichments, and cleansing rules.

4. Business Logic Orchestration: Design multi-step workflows incorporating conditional logic, error handling, and parallel processing to automate complex business processes spanning both ERPs.

5. Security & Authentication: Implement robust authentication (OAuth 2.0, API keys, service accounts) and authorization (least privilege) for all integration endpoints.

6. Testing & Deployment: Rigorously test integrations in sandbox environments and promote validated flows through a structured Dev → QA → Prod pipeline.

7. Monitoring & Alerting: Continuously monitor integration performance, data quality, and error rates through centralized dashboards, with proactive alerts for anomalies.

Data Touchpoints

Master Data: Customer (AX: `CustAccount`, Eclipse: `CustomerID`), Vendor (AX: `VendAccount`, Eclipse: `VendorID`), Product/Item (AX: `ItemId`, Eclipse: `ItemID`)
Sales & CRM: Sales Order (AX: `SalesId`, Eclipse: `OrderNumber`), Invoice (AX: `InvoiceId`, Eclipse: `InvoiceNumber`)
Procurement: Purchase Order (AX: `PurchId`, Eclipse: `PONumber`), Vendor Invoice (AX: `VendInvoiceService`, Eclipse: `VendorInvoiceNumber`)
Financials: General Ledger Journal (AX: `JournalId`, Eclipse: `JournalEntryID`), Payment (AX: `Payment`, Eclipse: `PaymentID`)
Inventory: Inventory Journal (AX: `JournalId`), Inventory Transaction (Eclipse: `TransactionID`), Shipment (Eclipse: `ShipmentID`)

"The integration architecture centers around a cloud-native iPaaS acting as the central nervous system. Data events originating in either Dynamics AX or Epicor Eclipse are captured by the iPaaS. The iPaaS then applies AI-driven validation and transformation, mapping the data to a canonical model before orchestrating its delivery to the target ERP system via its respective API. All processes are monitored, logged, and secured, ensuring transactional integrity and operational visibility."

Pricing

Simple, transparent pricing for Dynamics AX + Epicor Eclipse.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Dynamics AX

Integrating Dynamics AX fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entity Mapping & Transformation Details

A successful integration hinges on precise mapping and intelligent transformation of core business entities. Our iPaaS provides granular control and AI assistance to harmonize the complex data structures of Dynamics AX and Epicor Eclipse.

Customer

Synchronization of customer records, including contact information, addresses, credit limits, and payment terms.

Dynamics AX Fields

CustAccount (Key) Name PartyId Currency PaymentTerms CreditLimit CustGroup Address (multiple types) Contact Persons

Epicor Eclipse Fields

CustomerID (Key) CustomerName Address (billing/shipping) ContactInfo CreditLimit TermsCode TaxID

Mapping Notes

Requires careful handling of `CustAccount` (AX) vs `CustomerID` (Eclipse), often needing a cross-reference table. Address types (e.g., 'Invoice', 'Delivery' in AX) must map correctly to Eclipse's address structure. AI can suggest mappings for common fields and identify potential duplicates based on name/address similarity during initial sync.

Next Steps

See Dynamics AX + Epicor Eclipse integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Unified Customer Master Data Management

Ensure a consistent, 360-degree view of your customers across Dynamics AX and Epicor Eclipse. New customer records or updates in one system are automatically synchronized to the other, maintaining data integrity for sales, service, and finance.

Integration Steps:

  1. 0 Trigger: A new customer (`Customer` entity in Eclipse) is created or an existing one is updated.
  2. 1 iPaaS Intercept: The iPaaS captures this event (via webhook or API poll).
  3. 2 Validation & Transformation: Data is validated, cleansed, and transformed to match Dynamics AX's `Customer` entity schema (e.g., mapping `CustomerID` to `CustAccount`, address type conversion).
  4. 3 AX Creation/Update: The iPaaS calls Dynamics AX's `/AIF/CustomerService/create` or `/AIF/CustomerService/update` to synchronize the customer record.
  5. 4 Status & Error Reporting: Integration status is logged, and any failures are alerted for review.

Business Outcome

Eliminates duplicate customer records, ensures consistent credit limits and payment terms, improves customer service responsiveness, and provides a unified view for reporting and analytics across both ERPs.

Frequency

Real-time (event-driven) or Near Real-time (scheduled syncs every 5-15 minutes)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order-to-Cash Cycle
Automate sales order processing from Epicor Eclipse to Dynamics AX for fulfillment and invoicing, drastically reducing manual touchpoints and speeding up revenue recognition.
Real-time Inventory Accuracy
Synchronize inventory levels and movements between AX and Eclipse instantly, preventing stockouts, overselling, and optimizing inventory carrying costs.
Streamlined Financial Close
Automate the posting of operational transactions from Dynamics AX into Epicor Eclipse's General Ledger, ensuring timely and accurate financial reporting.
Enhanced Data Quality & Consistency
Establish a single source of truth for master data (Customer, Vendor, Product) across both ERPs, powered by AI-driven validation and conflict resolution.
Reduced Operational Costs
Eliminate manual data entry, reconciliation efforts, and the need for custom-coded integrations, freeing up resources and lowering operational overhead.
Improved Decision Making
Gain real-time, consolidated insights into your entire business operations, enabling faster, more informed strategic decisions.
Future-Proof Scalability
A cloud-native iPaaS ensures your integration infrastructure scales effortlessly with your business growth and adapts to future system changes without disruption.

Accelerated Order-to-Cash Cycle

30% Faster Order Processing

📋 What You Get

Automate sales order processing from Epicor Eclipse to Dynamics AX for fulfillment and invoicing, drastically reducing manual touchpoints and speeding up revenue recognition.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /AIF/SalesOrderService/create Creates new sales orders and their lines in Dynamics AX. Critical for inbound orders from Eclipse or external sales channels.
POST /AIF/CustomerService/update Updates existing customer records in Dynamics AX. Used for bidirectional customer master data sync.
POST /AIF/InventItemService/read Retrieves product/item master data and potentially inventory levels from Dynamics AX.
POST /AIF/GeneralLedgerJournalService/create Creates and posts general ledger journals in Dynamics AX. Used for financial postings from sub-systems or Eclipse.

Transformation Logic

  • Data Type Conversion: Automatically convert `DateTime` formats, `Decimal` precision, or `Boolean` representations between systems.
  • Value Mapping: Translate specific codes or enumerations (e.g., `SalesStatus` from AX to `OrderStatus` in Eclipse) using lookup tables.
  • Field Concatenation/Split: Combine multiple fields (e.g., `FirstName`, `LastName` to `CustomerName`) or split single fields as required.
  • Conditional Logic: Apply transformations based on data values (e.g., if `CustGroup` is 'Wholesale', then apply a specific `PaymentTerms`).
  • Default Values: Assign default values for fields if they are missing from the source system.
  • Data Masking: Mask sensitive PII or financial data for non-production environments or specific compliance requirements.

🛡️ Error Handling

  • Data Constraint Violation: An integration attempts to push data into AX or Eclipse that violates a database constraint (e.g., unique key violation).
  • Business Logic Error: A transaction fails due to a specific business rule configured in the target ERP (e.g., insufficient credit limit in Eclipse).
  • API Authentication Failure: Invalid credentials or expired tokens prevent access to either ERP's API.
  • Network Connectivity Issues: Temporary outages between the iPaaS and AX/Eclipse.
  • Schema Mismatch: An API update in one ERP changes its data structure, breaking existing mappings. (Mitigated by version control & sandbox testing).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

Why integrate Dynamics AX and Epicor Eclipse when both are ERPs?
Many enterprises use multiple ERPs due to mergers, acquisitions, or specialized business unit requirements. Integrating Dynamics AX and Epicor Eclipse allows organizations to consolidate financial reporting, harmonize master data (customers, vendors, products), and streamline cross-ERP business processes like order-to-cash or procure-to-pay, ensuring operational efficiency and a unified view of the business.

Challenges FAQs

What are the common challenges when integrating Dynamics AX and Epicor Eclipse?
Challenges include reconciling their different data models and unique identifiers (e.g., AX's `CustAccount` vs. Eclipse's `CustomerID`), managing distinct API architectures (AX AIF vs. Eclipse REST), ensuring real-time data consistency, handling complex transformations (e.g., inventory dimensions), and maintaining custom integrations. A modern iPaaS addresses these by abstracting complexity and providing robust tools.

iPaaS Benefits FAQs

How does an iPaaS improve Dynamics AX and Epicor Eclipse integration compared to traditional methods?
An iPaaS offers visual, low-code/no-code development, pre-built connectors for both AX and Eclipse, robust data mapping and transformation, centralized monitoring, and support for API-first and event-driven patterns. This significantly reduces development time, maintenance costs, and improves the scalability and reliability of integrations, unlike brittle point-to-point custom code.

Technical Capabilities FAQs

Can I achieve real-time synchronization between Dynamics AX and Epicor Eclipse?
Yes, with a modern iPaaS, real-time integration is absolutely possible. The iPaaS can leverage Epicor Eclipse's webhooks for instant event capture and utilize Dynamics AX's AIF services or custom events/database triggers to push and pull data in near real-time, ensuring immediate data consistency for critical operations like sales orders and inventory updates.

AI Enhancements FAQs

What role does AI play in this integration solution?
AI significantly enhances the integration by providing intelligent automation. This includes AI-driven data validation, smart suggestions for complex field mappings, anomaly detection in financial transactions or inventory, automated exception handling, and predictive insights into integration health. AI reduces manual effort, improves data quality, and increases operational resilience.

Data Management FAQs

How do I ensure data consistency and resolve conflicts between AX and Eclipse?
The iPaaS provides robust data harmonization capabilities. You can define a 'system of record' for specific data fields, implement data validation at various stages, and establish clear conflict resolution strategies (e.g., 'last-write-wins' for concurrent updates). AI can also assist in identifying and suggesting resolutions for data discrepancies proactively.

Security & Compliance FAQs

What security measures are in place for this integration?
Security is paramount. Our solution implements robust authentication (OAuth 2.0, API Keys, secure service accounts) and authorization (least privilege) for all integration endpoints. All data in transit is encrypted using TLS 1.2+, and data at rest is encrypted. We also adhere to industry standards like ISO 27001, SOC 2, and relevant data privacy regulations like GDPR.

Customization FAQs

Can I customize the integration workflows without extensive coding?
Absolutely. Our iPaaS features a low-code/no-code visual workflow designer that empowers business users and citizen integrators to build, modify, and test complex integration logic between Dynamics AX and Epicor Eclipse using a drag-and-drop interface. This significantly accelerates development and allows for rapid adaptation to changing business needs.
Pricing

Simple, transparent pricing for Dynamics AX + Epicor Eclipse.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Dynamics AX + Epicor Eclipse integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.