Integration Hero
Connect™

Unify Dynamics AX & Infor CloudSuite: Real-time ERP Integration Power

Break down data silos between your Dynamics AX and Infor CloudSuite systems. Achieve end-to-end process automation, master data consistency, and real-time financial & operational visibility with our intelligent iPaaS solution.

Get Pricing

See how it works
The Challenge

The Challenge of Disconnected ERPs: Dynamics AX & Infor CloudSuite

Operating with Dynamics AX and Infor CloudSuite in isolation creates significant operational friction. Businesses face the daunting task of manually reconciling data, battling inconsistencies, and enduring delays that hinder agility and decision-making.

  • Manual data entry leading to errors and delays between systems.
  • Inconsistent customer, product, and vendor master data across platforms.
  • Lack of real-time visibility into inventory, sales orders, and financial transactions.
  • Complex and time-consuming financial close processes due to disparate GL data.
  • Inefficient procure-to-pay and order-to-cash cycles requiring manual intervention.
  • High IT overhead for custom, point-to-point integrations that are difficult to maintain.
Integration Diagram
Solution Illustration
The Solution

Seamlessly Connect Dynamics AX and Infor CloudSuite with Intelligent iPaaS

Our iPaaS solution provides a comprehensive, low-code platform to seamlessly integrate Dynamics AX and Infor CloudSuite. By leveraging pre-built connectors, AI-driven mapping, and event-driven architecture, we ensure real-time data synchronization and automated workflows across your entire enterprise.

  • Pre-built connectors for Dynamics AX (AIF, custom services) and Infor CloudSuite (Infor OS, ION).
  • Visual drag-and-drop workflow designer for rapid integration development.
  • AI-powered data mapping and transformation suggestions.
  • Real-time event-driven architecture for instant data synchronization.
  • Centralized monitoring and robust error handling with automated retries.
Implementation Timeline

Go live with Dynamics AX + Infor CloudSuite in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics AX and Infor CloudSuite, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics AX + Infor CloudSuite deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built connectors for Dynamics AX (AIF, custom services) and Infor CloudSuite (Infor OS, ION).
  • Visual drag-and-drop workflow designer for rapid integration development.
  • AI-powered data mapping and transformation suggestions.
  • Real-time event-driven architecture for instant data synchronization.
  • Centralized monitoring and robust error handling with automated retries.
  • Secure credential management and compliance-ready audit trails.

Dynamics AX & Infor CloudSuite Integration: Technical Deep Dive

Our iPaaS provides the architectural backbone for a resilient, scalable, and secure integration between Dynamics AX and Infor CloudSuite. It handles the nuances of AX's AIF services and Infor's modern API ecosystem, leveraging best practices for data integrity and performance.

Data Flow Steps

Discovery & Analysis: Identify key business processes, data entities, and integration points. Define data ownership and synchronization rules.

iPaaS Configuration: Set up secure connectors for Dynamics AX and Infor CloudSuite, configuring authentication (OAuth 2.0, AIF credentials, Infor OS tokens).

Schema Mapping & Transformation: Design visual data maps between AX's complex data model (AIF XML schemas, Data Entities) and Infor CloudSuite's standardized BODs or API payloads. Utilize AI for accelerated mapping.

Workflow Orchestration: Build event-driven or scheduled integration flows using the low-code designer. Incorporate business logic, data validation, and error handling.

Testing & Validation: Deploy flows to sandbox environments (AX DEV/QA, Infor QA) for rigorous testing, including unit, integration, and user acceptance testing.

Deployment & Monitoring: Promote validated flows to production. Implement real-time monitoring, alerting, and performance analytics dashboards for ongoing operational oversight.

Data Touchpoints

Dynamics AX: Sales Orders, Customers, Products (Items), Vendors, Purchase Orders, Inventory Journals, General Ledger Journals, Invoices, Payments, Employees.
Infor CloudSuite: Sales Orders, Customers, Products/Items, Vendors, Purchase Orders, Invoices, Inventory, Payments, General Ledger Entries, Employees.

"Data flow typically originates from a business event (e.g., new sales order in AX, customer update in CRM). The iPaaS captures this event, transforms the data according to predefined rules, and then publishes it to the target system (e.g., Infor CloudSuite Sales Order API, AX CustomerService). Responses, acknowledgments, and error messages are handled by the iPaaS, potentially triggering alerts or retry mechanisms. For Infor, ION's BODs are central to this event-driven exchange."

Pricing

Simple, transparent pricing for Dynamics AX + Infor CloudSuite.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Dynamics AX

Integrating Dynamics AX fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Dynamics AX and Infor CloudSuite

Seamless integration relies on accurate mapping of core business entities. Our iPaaS provides a visual mapping canvas, enhanced by AI, to bridge the semantic and structural differences between Dynamics AX and Infor CloudSuite entities, ensuring data integrity and consistency.

Customer

Synchronize customer master data, including contact information, billing/shipping addresses, and financial terms, ensuring a unified view across sales, finance, and service.

Dynamics AX Fields

CustAccount Name PartyId Currency PaymentTerms CreditLimit CustGroup Address (Invoice, Delivery) Contact Persons

Infor CloudSuite Fields

customerID customerName addressLine1 city state zipCode country email phone taxID creditLimit paymentTerms

Mapping Notes

Requires careful mapping of address types (e.g., 'Invoice' in AX to 'Billing' in Infor). `PartyId` in AX can be mapped to a common external ID for consistent entity linking. Credit limits from Infor Financials should flow back to AX for sales order validation.

Next Steps

See Dynamics AX + Infor CloudSuite integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

E-commerce Order-to-Cash Automation

Automate the complete sales order lifecycle from an external e-commerce platform through Dynamics AX for inventory allocation and fulfillment, culminating in invoicing and financial posting in Infor CloudSuite.

Integration Steps:

  1. 0 New Sales Order created in eCommerce platform.
  2. 1 iPaaS captures order (webhook) and creates Sales Order in Dynamics AX.
  3. 2 AX processes inventory allocation and initiates fulfillment.
  4. 3 AX updates order status, triggering iPaaS to create customer invoice in Infor CloudSuite.
  5. 4 Infor CloudSuite posts to GL and updates AR, triggering payment processing.
  6. 5 Payment status updated back to AX and eCommerce via iPaaS.

Business Outcome

Reduced order processing time, real-time inventory accuracy, faster revenue recognition, improved customer satisfaction.

Frequency

Real-time / Near Real-time

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Operational Visibility
Gain instant insights into sales, inventory, and financial data across Dynamics AX and Infor CloudSuite, enabling proactive decision-making.
Streamlined Business Processes
Automate end-to-end workflows like Order-to-Cash and Procure-to-Pay, eliminating manual data entry and accelerating cycle times.
Enhanced Data Accuracy & Consistency
Ensure a single source of truth for master data (customers, products, vendors) between AX and Infor, minimizing errors and reconciliation efforts.
Accelerated Financial Close
Automate GL journal entry posting and financial data synchronization, significantly reducing the time and effort required for month-end close.
Reduced IT Overhead & Costs
Leverage low-code/no-code tools and pre-built connectors to reduce custom development, maintenance, and IT resource allocation.
Agile & Scalable Operations
Build flexible integrations that can scale with your business needs and adapt quickly to changes in either ERP system or external applications.
✨

Real-time Operational Visibility

30% Faster Reporting

📋 What You Get

Gain instant insights into sales, inventory, and financial data across Dynamics AX and Infor CloudSuite, enabling proactive decision-making.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Reporting, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /AIF/SalesOrderService/create Creating new sales orders in Dynamics AX (e.g., from eCommerce).
POST /AIF/CustomerService/create Creating/updating customer master data in Dynamics AX.
POST /AIF/InventItemService/update Updating product/item master data or inventory details in Dynamics AX.
POST /AIF/VendInvoiceService/create Posting vendor invoices into Dynamics AX.
POST /AIF/GeneralLedgerJournalService/create Creating and posting general ledger journals from external financial systems.

⚡ Transformation Logic

  • Data Type Conversion: Automatically convert data types (e.g., string to numeric, date formats).
  • Field Concatenation/Splitting: Combine first/last names, split addresses into components.
  • Lookup & Enrichment: Use reference data (e.g., currency codes, payment terms) from one system to enrich data for the other, or external sources.
  • Conditional Logic: Apply transformations based on specific business conditions (e.g., different pricing rules for different customer groups).
  • Default Values: Assign default values for missing or optional fields.
  • AI-Assisted Transformations: AI suggests complex transformation logic and validates its effectiveness.

🛡️ Error Handling

  • Transient Errors: Network timeouts, temporary API unavailability (handled by retries).
  • Data Validation Errors: Missing required fields, incorrect data formats (routed to DLQ, alerts).
  • Business Logic Errors: Conflicts with target system's business rules (routed to DLQ, alerts, AI suggestions).
  • Authentication Errors: Expired tokens, invalid credentials (alerts, automated token refresh).
  • System Downtime: Target ERP system offline (alerts, message queuing for later processing).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What are the common challenges when integrating Dynamics AX with Infor CloudSuite?
Common challenges include the complexity of AX's data model and reliance on AIF services, Infor's specific BOD structures and API rate limits, ensuring real-time data consistency, managing master data deduplication, and handling disparate authentication methods. Our iPaaS abstracts these complexities with dedicated connectors and AI-driven mapping.

iPaaS Benefits FAQs

▸ How does iPaaS improve Dynamics AX and Infor CloudSuite integration compared to traditional methods?
iPaaS offers visual, low-code/no-code development, pre-built connectors, robust data mapping and transformation, centralized monitoring, and support for API-first and event-driven patterns (like Infor ION). This significantly reduces development time, maintenance costs, and improves the scalability and reliability of both AX and Infor integrations over custom coding.

Technical Capabilities FAQs

▸ Is real-time integration possible between Dynamics AX and Infor CloudSuite?
Yes, absolutely. While AX's native capabilities might lean towards batch processing, our iPaaS leverages AX's AIF services, custom web services, or database triggers to capture data in near real-time. For Infor CloudSuite, we utilize Infor ION's event-driven architecture (BODs) and REST APIs to achieve instant data flow, enabling true real-time synchronization.

AI Enhancements FAQs

▸ What role does AI play in Dynamics AX and Infor CloudSuite integrations?
AI augments integrations by providing intelligent automation. This includes AI-driven data validation, anomaly detection in financial transactions, smart routing of exceptions, automated mapping suggestions between AX and Infor entities, and predictive insights. It significantly reduces manual effort, improves data quality, and enhances operational resilience.

Low-Code Benefits FAQs

▸ How do low-code/no-code workflows benefit Dynamics AX and Infor CloudSuite users?
Low-code/no-code workflows empower business users and analysts to build and modify integrations with both AX and Infor using visual interfaces, rather than relying solely on developers. This accelerates project delivery, reduces IT backlog, and allows business teams to quickly adapt workflows to changing needs, fostering greater agility.

Security & Compliance FAQs

▸ What security considerations are crucial for Dynamics AX and Infor CloudSuite integrations?
Key security considerations include robust authentication (OAuth 2.0 for Infor, secure service accounts for AX) and fine-grained authorization for all integration endpoints, data encryption in transit (TLS/SSL) and at rest, secure storage of credentials via a secrets manager, IP whitelisting, and strict adherence to data privacy regulations (e.g., GDPR). Comprehensive auditing of all integration activities is also essential.

Data Management FAQs

▸ How can I ensure data consistency between Dynamics AX and Infor CloudSuite?
Data consistency is ensured through robust data validation rules implemented in the iPaaS, AI-augmented deduplication checks (especially for master data like customers/vendors), and standardized data mapping using canonical models (like Infor BODs). Implementing a clear 'system of record' for each entity and employing conflict resolution strategies are also key best practices.

Infor Specific FAQs

▸ What role do Infor ION and Business Object Documents (BODs) play in this integration?
Infor ION is Infor's middleware for event-driven communication. BODs are standardized XML messages representing business events (e.g., 'SyncCustomer'). Our iPaaS integrates deeply with ION, subscribing to BODs from Infor CloudSuite for real-time updates and publishing BODs to trigger actions within the Infor ecosystem. This is critical for robust, scalable, and standardized data exchange.
Pricing

Simple, transparent pricing for Dynamics AX + Infor CloudSuite.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Dynamics AX + Infor CloudSuite integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo