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Unify Your Digital Commerce & Back-Office with Epicor E9 & Magento Integration

Drive efficiency, eliminate manual errors, and accelerate growth by seamlessly connecting your Magento storefront with Epicor E9 ERP for real-time data flow.

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The Challenge

Disconnected Systems: The Hidden Costs of Manual Operations

Without a robust integration, your Epicor E9 ERP and Magento eCommerce platform operate in silos, leading to a cascade of operational inefficiencies, costly errors, and missed opportunities. Manual data transfer between these critical systems drains resources and hinders growth.

  • Manual Order Re-entry: Tedious, error-prone, and slow transfer of Magento orders into Epicor E9, delaying fulfillment.
  • Out-of-Sync Inventory: Discrepancies between Magento's displayed stock and Epicor E9's actual inventory leading to oversells or missed sales.
  • Inconsistent Product Data: Pricing, descriptions, and availability variations across Magento and Epicor E9, confusing customers and sales teams.
  • Fragmented Customer View: Customer data spread across systems, preventing personalized marketing and efficient service.
  • Delayed Financial Reconciliation: Manual processing of Magento payments and invoices into Epicor E9's accounting module, causing delays and compliance risks.
Integration Diagram
Solution Illustration
The Solution

Real-time Synergy: The Epicor E9 & Magento iPaaS Integration

Our iPaaS-powered integration solution provides an intelligent, automated bridge between Epicor E9 and Magento. It unifies your eCommerce storefront with your core ERP functions, enabling real-time data flow, automated workflows, and a single source of truth for all critical business information.

  • Bi-directional Data Synchronization
  • Event-Driven Architecture with Magento Webhooks
  • Low-Code/No-Code Workflow Automation
  • AI-Assisted Data Mapping & Validation
  • Centralized Error Handling & Monitoring
Implementation Timeline

Go live with Epicor E9 + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional Data Synchronization
  • Event-Driven Architecture with Magento Webhooks
  • Low-Code/No-Code Workflow Automation
  • AI-Assisted Data Mapping & Validation
  • Centralized Error Handling & Monitoring
  • Scalable & Secure Cloud-Native Platform

Technical Integration Overview: Epicor E9 & Magento

Our iPaaS solution orchestrates a robust, API-first, event-driven integration between Epicor E9 and Magento. It leverages Magento's native APIs and webhooks, combined with Epicor E9's established integration capabilities (e.g., REST/SOAP services, database connectors, or custom business objects), to ensure seamless and secure data exchange.

Data Flow Steps

Establish Secure Connections: Configure API credentials (OAuth 1.0a for Magento, service accounts for Epicor E9) in the iPaaS's secure vault.

Define Event Triggers: Set up Magento webhooks for events like new orders, product updates, or customer registrations.

Design Data Flows: Use the low-code visual designer to create workflows, specifying source and target systems.

Map & Transform Data: Utilize the iPaaS mapping engine to align disparate schemas, applying business rules and transformations.

Implement Error Handling: Configure retry mechanisms, dead-letter queues, and real-time alerts for robust failure management.

Deploy & Monitor: Promote integration flows across dev, QA, and production environments with CI/CD, and monitor performance via dashboards.

Data Touchpoints

Magento: Orders, Products, Customers, Inventory Items, Shipments, Invoices, Payments, RMAs, Addresses, Carts.
Epicor E9: Sales Orders, Inventory, Part Master, Customer Master, General Ledger, Accounts Receivable, Shipments, Credit Memos.

"Magento Events (Webhooks) -> iPaaS -> Data Mapping & Transformation -> Epicor E9 API/Services -> iPaaS (Response) -> Magento API (Updates)"

Pricing

Simple, transparent pricing for Epicor E9 + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E9

Integrating Epicor E9 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Data Entities & Field Mappings

Accurate and consistent data mapping is foundational to a successful integration. Our iPaaS provides a visual canvas to map fields between Epicor E9 and Magento, supporting complex transformations and data enrichment.

Order

Represents a customer's purchase in Magento, containing details about items, customer, shipping, and payment. Central to sales and fulfillment workflows.

Epicor E9 Fields

OrderNum (Sales Order Number) CustNum (Customer ID) OrderDate ShipToNum (Ship-To Address) BillToNum (Bill-To Address) OrderDtl[] (Order Lines: PartNum, OrderQty, UnitPrice) OrderHed.TotalCharges (Order Total) OrderHed.TaxAmt (Tax Amount) OrderHed.FreightAmt (Shipping Amount) PONum (Customer PO Number - often Magento's increment_id)

Magento Fields

order_id increment_id (Primary Order Reference) customer_id status grand_total created_at items[] (sku, name, qty_ordered, price) billing_address (firstname, lastname, street, city, postcode, telephone) shipping_address (firstname, lastname, street, city, postcode, telephone) payment (method, amountpaid, transactionid)

Mapping Notes

Map Magento's `increment_id` to Epicor E9's `PONum` or a custom Order Reference field for traceability. Ensure consistent status mapping (e.g., 'Processing' in Magento to 'Open' in Epicor E9). Handle tax and shipping separately.

Next Steps

See Epicor E9 + Magento integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Order-to-Fulfillment Automation

When a customer places an order in Magento, the integration automatically creates a sales order in Epicor E9, initiates inventory allocation, and updates Magento with fulfillment status and tracking details.

Integration Steps:

  1. 0 Customer places order on Magento (Trigger)
  2. 1 Magento webhook sends order data to iPaaS
  3. 2 iPaaS maps and transforms order data for Epicor E9
  4. 3 Sales Order created in Epicor E9
  5. 4 Epicor E9 processes fulfillment (picking, packing, shipping)
  6. 5 Shipment details (tracking #) updated in Epicor E9
  7. 6 iPaaS captures Epicor E9 shipment data
  8. 7 Magento order updated with shipment status and tracking (Customer notified)

Business Outcome

Faster order processing, reduced manual errors, accurate inventory deduction, and improved customer communication.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Order-to-Fulfillment
Seamlessly transfer new Magento orders to Epicor E9 for immediate processing, reducing manual effort and order fulfillment cycles.
Real-time Inventory Accuracy
Synchronize inventory levels from Epicor E9 to Magento instantly, preventing oversells and improving customer satisfaction with accurate stock information.
Unified Product Data
Ensure consistent product information (SKU, price, description) across Magento and Epicor E9, maintaining data integrity and reducing catalog management overhead.
Enhanced Customer Experience
Provide customers with accurate order statuses, tracking information, and consistent service by unifying customer profiles and order history.
Streamlined Financial Reconciliation
Automate the transfer of payment and invoice data from Magento to Epicor E9, accelerating month-end close processes and improving financial accuracy.
Reduced Operational Costs
Minimize manual data entry, eliminate errors, and optimize resource allocation by automating core business processes.
✨

Automated Order-to-Fulfillment

90% Reduction in Manual Order Entry

📋 What You Get

Seamlessly transfer new Magento orders to Epicor E9 for immediate processing, reducing manual effort and order fulfillment cycles.

💼 Business Impact

This benefit directly contributes to 90% improvement in Reduction in Manual Order Entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor E9 + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
Execute Methods (e.g., GetByID, Update, Create) Epicor E9 Business Objects (BOs) Interact with core Epicor E9 entities like SalesOrder, Part, Customer through SOAP/REST services or direct database/service calls. Often involves specific BO methods for each operation.
SQL Queries, Stored Procedures Epicor E9 Database Access Direct interaction for complex data retrieval or bulk updates, often used when BOs are insufficient or for high-performance reporting.

⚡ Transformation Logic

  • Conditional Mapping: Map fields based on specific conditions (e.g., if Magento payment method is 'PayPal', set Epicor E9 payment terms to 'Prepaid').
  • Data Aggregation/Splitting: Combine Magento `firstname` and `lastname` into Epicor E9 `ContactName`. Split Epicor E9 address lines into Magento's `street` array.
  • Lookup Tables: Translate Magento `status` codes to Epicor E9 `OrderHed.OrderStatus` values using a configurable lookup table.
  • Default Values: Assign default values to Epicor E9 fields if not provided by Magento (e.g., default warehouse, sales person).
  • Format Conversion: Convert date/time formats, currency formats, and numeric types as required by each system.
  • Mathematical Operations: Calculate Epicor E9 available quantity from `OnHandQty - AllocatedQty` for Magento `qty`.

🛡️ Error Handling

  • API Rate Limit Exceeded: iPaaS intelligently retries with backoff.
  • Invalid Data Format: Data routed to dead-letter queue for correction.
  • System Downtime (Magento/Epicor E9): Messages queued and retried until system is available.
  • Duplicate Record Creation: Deduplication logic prevents creating duplicate customers/products.
  • Missing Required Field: Error logged, alert sent, and message held for manual input.
Pricing

Simple, transparent pricing for Epicor E9 + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor E9 with Magento?
The best approach is using a modern iPaaS (Integration Platform as a Service) with API-first connectivity. This allows for real-time, event-driven synchronization of orders, products, inventory, and customer data, ensuring data consistency and reducing manual effort. It leverages Magento's robust APIs and connects to Epicor E9's services or database via optimized connectors, providing a low-code environment for scalable workflows.

Technical FAQs

▸ Does Magento support webhooks for real-time event notifications?
Yes, Magento provides robust webhook capabilities, allowing you to configure event listeners for various actions like new orders, product updates, or customer registrations. These webhooks are crucial for building real-time, event-driven integrations with an iPaaS, ensuring immediate data propagation to Epicor E9.

Implementation FAQs

▸ Can I automate complex Epicor E9 and Magento workflows without extensive coding?
Absolutely. Modern iPaaS platforms offer low-code/no-code workflow automation tools that allow business users to design and deploy sophisticated integration logic using visual interfaces. This significantly reduces the need for custom coding, accelerating deployment and empowering business teams to manage Epicor E9 and Magento data flows.

AI & Innovation FAQs

▸ How does AI enhance Epicor E9 and Magento integrations?
AI can augment Epicor E9 and Magento integrations by providing intelligent data validation, anomaly detection for orders or inventory, automated exception handling, and predictive analytics (e.g., for reordering stock). It helps improve data quality, reduce manual review, and optimize operational efficiency across both platforms.

Data & Entities FAQs

▸ What are common data entities synchronized between Epicor E9 and Magento?
Common entities include Orders (Magento to Epicor E9), Products (Epicor E9 to Magento), Customers (bi-directional), Inventory Items (Epicor E9 to Magento), Shipments (Epicor E9 to Magento), and Invoices/Payments (Magento to Epicor E9 accounting). Each entity requires careful mapping and transformation to ensure consistency.

Data Management FAQs

▸ How do I ensure data consistency between Epicor E9 and Magento?
Data consistency is achieved through centralized data harmonization and transformation pipelines within an iPaaS. This involves defining canonical data models, implementing robust mapping rules, and leveraging validation logic to ensure data integrity before synchronization. AI-driven validation further enhances consistency by detecting and flagging discrepancies.

Security & Compliance FAQs

▸ What are the security best practices for Epicor E9 and Magento integrations?
Key practices include storing API credentials securely in an iPaaS vault, using OAuth 1.0a or token-based authentication with least privilege for Magento, ensuring all data is encrypted in transit (HTTPS/TLS), adhering to PCI DSS for payment data handling by leveraging tokenization, and implementing robust access control for Epicor E9 integration points.

Performance FAQs

▸ How can I improve the performance of my Epicor E9 and Magento integrations?
Optimize performance by using event-driven architecture (Magento webhooks), intelligent batching for bulk data, caching static Magento data, and streamlining data mapping within your iPaaS. Monitoring API throughput and response times for both Epicor E9 and Magento is also crucial to identify and address bottlenecks.
Implementation Timeline

Go live with Epicor E9 + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E9 and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E9 + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor E9 + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E9 + Magento integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo