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Unlock Real-time Retail: Epicor Eagle & BridgePay Integration

Automate Payments, Optimize Operations, and Achieve Financial Clarity with a Unified Platform.

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The Challenge

The Challenge: Disconnected Payments & ERP in Retail

In today's fast-paced retail environment, managing payments and financial data across disparate systems like Epicor Eagle and BridgePay creates significant operational hurdles. Manual processes lead to errors, delays, and a lack of real-time visibility, impacting profitability and customer satisfaction.

  • Manual reconciliation of payment transactions from BridgePay into Epicor Eagle.
  • Delayed order fulfillment due to asynchronous payment status updates.
  • Inaccurate inventory counts from unsynced sales data.
  • Compliance risks from handling sensitive payment data outside secure channels.
  • Lack of a unified customer view across sales and payment systems.
  • Inefficient refund and chargeback processing.
  • Resource drain on finance teams for data entry and error correction.
Integration Diagram
Solution Illustration
The Solution

The Solution: Intelligent Epicor Eagle & BridgePay iPaaS Integration

Our powerful iPaaS solution provides a robust, low-code platform to seamlessly connect Epicor Eagle and BridgePay. It orchestrates real-time data flow, automates critical financial workflows, and ensures data integrity, transforming your retail operations into an agile, interconnected ecosystem.

  • Pre-built, customizable connectors for Epicor Eagle and BridgePay.
  • Drag-and-drop visual workflow designer for rapid integration development.
  • Real-time, event-driven payment and order synchronization.
  • Automated financial reconciliation and GL posting.
  • Secure tokenization for PCI DSS compliance.
Implementation Timeline

Go live with Epicor Eagle Integration: Unify ERP & Accounting Data + BridgePay in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eagle Integration: Unify ERP & Accounting Data and BridgePay, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eagle Integration: Unify ERP & Accounting Data + BridgePay deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, customizable connectors for Epicor Eagle and BridgePay.
  • Drag-and-drop visual workflow designer for rapid integration development.
  • Real-time, event-driven payment and order synchronization.
  • Automated financial reconciliation and GL posting.
  • Secure tokenization for PCI DSS compliance.
  • AI-driven data mapping and anomaly detection.
  • Comprehensive error handling with automated retries and alerts.
  • Centralized monitoring and governance dashboards.

Deep Dive: Epicor Eagle & BridgePay Integration Architecture

Our iPaaS acts as the central nervous system, orchestrating sophisticated data flows between Epicor Eagle and BridgePay. This architecture prioritizes real-time, event-driven communication to ensure data consistency, security, and operational agility.

Data Flow Steps

Connectivity & Authentication: Securely connect to Epicor Eagle via its REST APIs (OAuth 2.0/API Keys) and BridgePay via its REST APIs (OAuth 2.0/API Keys), storing credentials in an encrypted vault.

Event Detection: Configure webhooks from BridgePay for critical events (Payment Success, Refund, Fraud Alert). For Epicor Eagle, utilize event-driven triggers where available or smart polling for changes in Orders, Inventory, and Returns.

Data Ingestion & Transformation: Capture raw data from source systems. Use the iPaaS's visual mapping canvas to transform and normalize data according to a canonical model, ensuring compatibility between Epicor Eagle's and BridgePay's varying schemas.

Business Logic & Validation: Apply custom business rules (e.g., tax calculations, price adjustments, fraud checks) and validate data against predefined criteria before propagation.

Data Routing & Orchestration: Direct transformed data to the target system. Orchestrate multi-step workflows, such as creating an Epicor Eagle Sales Order after a successful BridgePay payment, then updating inventory.

Error Handling & Monitoring: Implement robust error queues, automated retries, and real-time alerts for failed transactions. Monitor integration health and performance from a centralized dashboard.

Data Posting: Post processed data to Epicor Eagle (e.g., Orders, Invoices, Inventory) or BridgePay (e.g., Refund requests, Payment Method updates) via their respective APIs.

Logging & Auditing: Maintain detailed logs of all transactions and integration activities for auditing and compliance.

Data Touchpoints

Epicor Eagle: Orders, Customers, Products, Inventory, Payments, Invoices, Returns, Purchase Orders, Vendors, Shipments.
BridgePay: Payments, Transactions, Customers, Orders, Refunds, Merchant Accounts, Product/Service Line Items, Invoices, Settlement Batches, Fraud Events.

"BridgePay (Webhooks/API) <-> iPaaS (Connectors, Transformation, Logic, Orchestration) <-> Epicor Eagle (API)"

Pricing

Simple, transparent pricing for Epicor Eagle Integration: Unify ERP & Accounting Data + BridgePay.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Eagle Integration: Unify ERP & Accounting Data

Integrating Epicor Eagle Integration: Unify ERP & Accounting Data fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Epicor Eagle & BridgePay

Understanding how core entities map between Epicor Eagle and BridgePay is crucial for a successful integration. Our iPaaS leverages AI to streamline this process, ensuring accurate data harmonization and transformation for critical records.

Order (Sales Order)

Represents a customer's request for products/services. In Epicor Eagle, it's central to retail ops; in BridgePay context, it primarily links to payment transactions.

Epicor Eagle Integration: Unify ERP & Accounting Data Fields

OrderID CustomerID OrderDate OrderStatus TotalAmount LineItems (Product ID, Quantity, Price) ShippingAddress BillingAddress PaymentStatus

BridgePay Fields

orderId customerId totalAmount currency status lineItems paymentTransactionId

Mapping Notes

Epicor Eagle's `OrderID` should be mapped to BridgePay's `orderId` or a `referenceId` for traceability. BridgePay's `status` (e.g., 'Paid', 'Payment Failed') updates Epicor Eagle's `PaymentStatus` and potentially `OrderStatus`. Line item details from eCommerce/POS should map to Epicor Eagle's `LineItems` and be passed to BridgePay for detailed transaction records if supported.

Next Steps

See Epicor Eagle Integration: Unify ERP & Accounting Data + BridgePay integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Omnichannel Order-to-Cash Automation

Automate the entire lifecycle from a customer placing an order on any channel (eCommerce, POS) to payment processing in BridgePay and order fulfillment, invoicing, and inventory updates in Epicor Eagle.

Integration Steps:

  1. 0 Customer places order on Shopify (or in-store POS).
  2. 1 BridgePay processes payment authorization and capture.
  3. 2 iPaaS receives BridgePay webhook for payment success.
  4. 3 iPaaS creates Sales Order in Epicor Eagle using `/api/v1/orders` endpoint.
  5. 4 Epicor Eagle updates inventory (`/api/v1/inventory`) and triggers fulfillment.
  6. 5 iPaaS updates order status and sends tracking info back to Shopify/customer.

Business Outcome

Real-time order processing, accurate inventory across channels, faster fulfillment, and reduced manual effort in order management.

Frequency

Real-time, Event-Driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Cash Flow & Revenue Recognition
Automate payment-to-ERP posting for immediate revenue recognition and faster access to funds. Reduce days sales outstanding (DSO) by eliminating manual delays.
Enhanced Operational Efficiency
Eliminate manual data entry for payments, refunds, and settlements. Free up finance and operations teams to focus on strategic initiatives instead of repetitive tasks.
Superior Data Accuracy & Consistency
Ensure real-time synchronization of payment, order, and customer data between Epicor Eagle and BridgePay, preventing discrepancies and improving reporting integrity.
Robust Security & PCI DSS Compliance
Leverage BridgePay's tokenization and secure iPaaS connectors to protect sensitive cardholder data, minimizing your PCI DSS scope and strengthening data security.
Faster Financial Close Cycles
Automate daily settlement reconciliation and GL postings, significantly reducing the time and effort required for month-end and year-end close processes.
Improved Customer Experience
Provide instant order confirmations, faster refund processing, and accurate payment statuses, leading to higher customer satisfaction and loyalty.
Scalability for Growth
Build an integration foundation that scales with your business. Easily add new sales channels, payment methods, or business units without complex re-architecting.
✨

Accelerated Cash Flow & Revenue Recognition

20-30% Reduction in DSO

📋 What You Get

Automate payment-to-ERP posting for immediate revenue recognition and faster access to funds. Reduce days sales outstanding (DSO) by eliminating manual delays.

💼 Business Impact

This benefit directly contributes to 20-30% improvement in Reduction in DSO, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /api/v1/orders Create new sales orders (from eCommerce/POS), retrieve order details, or update existing orders (e.g., status, shipping info).
POST, GET, PUT /api/v1/customers Manage customer records, synchronizing profiles with CRM or loyalty systems.
GET, PUT /api/v1/inventory Retrieve real-time stock levels for eCommerce, and update inventory counts based on sales or returns.
POST, GET /api/v1/invoices Create invoices based on completed orders and retrieve them for financial reporting.
POST, GET /api/v1/payments Record and retrieve payment transactions for accounting and reconciliation.
POST, GET /api/v1/returns Process customer returns and manage associated inventory and refunds.

⚡ Transformation Logic

  • Currency Conversion: Automatically convert currencies if transactions occur in different denominations (e.g., USD to CAD).
  • Status Harmonization: Map BridgePay's payment statuses (e.g., `authorized`, `captured`, `refunded`) to Epicor Eagle's corresponding order and payment statuses.
  • Line Item Aggregation: Aggregate line item details from orders for financial reporting in Epicor Eagle if BridgePay provides granular data.
  • Fee Allocation: Map BridgePay processing fees to specific expense accounts in Epicor Eagle's General Ledger.
  • Address Formatting: Standardize billing and shipping address formats for consistency across systems.

🛡️ Error Handling

  • Transient Network Issues: Automated retries with exponential backoff.
  • API Rate Limit Exceeded: Intelligent throttling and queuing of requests.
  • Invalid Data Format: Data validation rules prevent bad data from being processed; alerts trigger manual review.
  • Duplicate Transaction: Idempotency checks prevent double processing of payments/orders.
  • Payment Gateway Downtime: Circuit breaker pattern temporarily halts transactions, redirects to dead-letter queue, and alerts ops.
  • Epicor Eagle Business Rule Violation: Error message captured, logged, and routed for manual correction.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor Eagle with BridgePay?
The most effective approach is to use a modern iPaaS (Integration Platform as a Service). This enables API-first, event-driven integrations for real-time data synchronization of orders, payments, refunds, and customer data, ensuring a seamless and secure omnichannel experience.

Security & Compliance FAQs

▸ How does this integration ensure PCI DSS compliance for payment data?
The integration leverages BridgePay's robust tokenization services, meaning raw cardholder data never touches your systems or the iPaaS. Only secure, unreadable tokens are transmitted and stored, significantly reducing your PCI DSS scope. All data in transit is encrypted with TLS 1.2+.

Financial Automation FAQs

▸ Can I automate daily payment reconciliation between BridgePay and Epicor Eagle?
Absolutely. Our iPaaS can be configured to automatically retrieve daily settlement reports from BridgePay, process the transaction data, reconcile it against Epicor Eagle's sales orders and invoices, and post consolidated entries directly to your General Ledger. This drastically reduces manual effort and speeds up financial close cycles.

Data Flow FAQs

▸ What kind of data synchronization is supported (one-way, two-way)?
The integration supports both one-way and bi-directional synchronization, depending on the entity and workflow. For instance, payment status flows one-way from BridgePay to Epicor Eagle, while customer profiles and refund requests can be bi-directional. Inventory updates from Epicor Eagle can flow to eCommerce, while new orders flow into Eagle.

AI & Automation FAQs

▸ How does AI enhance this Epicor Eagle and BridgePay integration?
AI significantly augments the integration by providing intelligent automation. This includes AI-driven anomaly detection for fraudulent orders or unusual payment patterns, automated data validation and cleansing, smart mapping suggestions during integration setup, and predictive insights for cash flow forecasting or customer behavior.

Customization & Low-Code FAQs

▸ Is it possible to customize integration workflows without coding?
Yes, our modern iPaaS offers robust low-code/no-code environments. This empowers business users and citizen integrators to design, implement, and manage complex Epicor Eagle and BridgePay workflows—such as subscription billing, custom refund logic, or fraud alerts—with minimal to no coding, accelerating automation initiatives.

Error Handling FAQs

▸ How are integration errors handled to ensure data delivery?
Our iPaaS provides comprehensive error handling, including automated retry mechanisms for transient issues, dead-letter queues for failed messages that require manual intervention, centralized logging for auditing, and configurable alerts (email, SMS) to notify teams of critical failures. Some advanced platforms also offer AI-assisted error resolution.

Implementation FAQs

▸ What is the typical time frame to implement this integration?
The timeframe varies based on complexity, but leveraging an iPaaS significantly reduces it compared to custom coding. Simple integrations (e.g., basic payment sync) can be deployed in days or weeks, while more complex, multi-system workflows (e.g., full omnichannel order fulfillment) might take a few weeks to a few months, depending on data volume and specific business rules.
Pricing

Simple, transparent pricing for Epicor Eagle Integration: Unify ERP & Accounting Data + BridgePay.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Eagle Integration: Unify ERP & Accounting Data + BridgePay integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo