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Unlock Seamless Retail Operations: Epicor Eagle & Vantiv Integration

Automate payments, accelerate financial reconciliation, and enhance security with real-time, AI-powered integration between your Epicor Eagle ERP and Vantiv payment processing.

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The Challenge

The Pitfalls of Disconnected Payment & ERP Systems

Managing payments and financial records across disparate systems like Epicor Eagle and Vantiv often leads to significant operational inefficiencies, compliance risks, and delayed insights. Manual processes are costly, error-prone, and hinder business growth.

  • Manual entry of payment data into Epicor Eagle leads to errors, delays, and increased labor costs.
  • Delayed reconciliation of Vantiv settlements with Epicor Eagle's General Ledger impacts financial accuracy and reporting.
  • Higher PCI DSS compliance scope due to storing or handling sensitive cardholder data internally.
  • Fragmented customer payment histories across systems, complicating customer service and loyalty programs.
  • Slower order fulfillment due to manual payment status verification.
  • Inefficient refund processing and inventory adjustments.
  • Limited visibility into real-time payment performance and potential fraud.
Integration Diagram
Solution Illustration
The Solution

Seamlessly Connect Epicor Eagle and Vantiv with an Intelligent iPaaS

Our iPaaS solution provides a robust, secure, and scalable bridge between Epicor Eagle and Vantiv, automating your critical payment workflows from end-to-end. By leveraging API-first, event-driven architecture, we ensure real-time data flow, accurate reconciliation, and enhanced security, all managed through an intuitive low-code platform.

  • Real-time Payment Authorization & Capture Sync
  • Automated Daily Settlement Reconciliation
  • Secure Payment Tokenization (PCI DSS Compliance)
  • Bidirectional Customer & Payment Method Sync
  • Automated Refund and Void Processing
Implementation Timeline

Go live with Epicor Eagle Integration: Unify ERP & Accounting Data + Vantiv in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eagle Integration: Unify ERP & Accounting Data and Vantiv, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eagle Integration: Unify ERP & Accounting Data + Vantiv deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Payment Authorization & Capture Sync
  • Automated Daily Settlement Reconciliation
  • Secure Payment Tokenization (PCI DSS Compliance)
  • Bidirectional Customer & Payment Method Sync
  • Automated Refund and Void Processing
  • AI-Enhanced Fraud Alert Integration
  • Dynamic Inventory & Order Status Updates

Technical Integration: Epicor Eagle & Vantiv via iPaaS

Our iPaaS acts as the central orchestration layer, connecting Epicor Eagle and Vantiv through their respective APIs and webhooks. This ensures a robust, secure, and flexible data exchange, tailored to your specific business rules.

Data Flow Steps

Connectors: Utilize pre-built, optimized connectors for Epicor Eagle and Vantiv.

Authentication: Securely configure OAuth 2.0 or API Key authentication for both systems within the iPaaS secrets manager.

Event Listeners/Webhooks: Set up listeners for critical events (e.g., new orders in Epicor Eagle, transaction status changes in Vantiv).

Data Mapping: Visually map fields between Epicor Eagle entities (Order, Customer, Payment) and Vantiv entities (Transaction, PaymentMethod, SettlementBatch).

Transformation Logic: Apply low-code transformation rules for data harmonization (e.g., currency conversion, status code mapping).

Workflow Orchestration: Design multi-step workflows to manage payment processing, reconciliation, and customer updates.

Error Handling: Implement automated retries, dead-letter queues, and real-time alerts for failed transactions.

Deployment: Publish integration flows to dedicated Dev, QA, and Production environments.

Data Touchpoints

Epicor Eagle: Order (Sales Order), Customer, Product, Inventory Item, Payment, Invoice, Return, General Ledger, Vendor, Purchase Order
Vantiv: Transaction (Authorization, Capture, Refund, Void), PaymentMethod (Token), Customer, SettlementBatch, Refund, Dispute, FraudEvent

"Epicor Eagle <--> iPaaS <--> Vantiv 1. eCommerce Order (to Eagle) -> iPaaS 2. iPaaS -> Vantiv (Authorize/Capture) 3. Vantiv -> iPaaS (Transaction Status, Token) 4. iPaaS -> Epicor Eagle (Update Order, Create Payment, Adjust Inventory) 5. Vantiv (Settlement Report) -> iPaaS 6. iPaaS -> Epicor Eagle (GL Posting) 7. Epicor Eagle (Refund Request) -> iPaaS 8. iPaaS -> Vantiv (Process Refund) 9. Vantiv -> iPaaS (Refund Status) 10. iPaaS -> Epicor Eagle (Update Return, Adjust Inventory)"

Pricing

Simple, transparent pricing for Epicor Eagle Integration: Unify ERP & Accounting Data + Vantiv.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Eagle Integration: Unify ERP & Accounting Data

Integrating Epicor Eagle Integration: Unify ERP & Accounting Data fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Data Mapping for Epicor Eagle - Vantiv Integration

Efficient data flow relies on precise mapping between Epicor Eagle's comprehensive retail entities and Vantiv's payment-centric records. Our iPaaS provides visual tools and AI assistance to ensure accurate, consistent data synchronization.

Order / Transaction

The core of the integration, linking a customer's commercial request in Epicor Eagle to its financial processing in Vantiv.

Epicor Eagle Integration: Unify ERP & Accounting Data Fields

[field, OrderID],[type, string],[description, Unique identifier for the sales order.] [field, CustomerID],[type, string],[description, References the customer placing the order.] [field, OrderDate],[type, datetime],[description, Date and time the order was placed.] [field, OrderStatus],[type, string],[description, Current status (e.g., 'Pending', 'Paid', 'Shipped').] [field, TotalAmount],[type, decimal],[description, Total value of the order.] [field, LineItems (ProductID, Quantity, Price)],[type, array],[description, Details of products ordered.]

Vantiv Fields

[field, transactionId],[type, string],[description, Vantiv's unique transaction ID.] [field, merchantTransactionId],[type, string],[description, Merchant's internal ID, typically mapped from Epicor Eagle OrderID.] [field, amount],[type, decimal],[description, Amount processed by Vantiv.] [field, currency],[type, string],[description, Currency of the transaction.] [field, status],[type, string],[description, Vantiv's transaction status (e.g., 'AUTHORIZED', 'CAPTURED', 'DECLINED').] [field, type],[type, string],[description, Transaction type (e.g., 'AUTH', 'SALE', 'REFUND').] [field, paymentMethodType],[type, string],[description, Type of payment used (e.g., 'CREDIT_CARD').]

Mapping Notes

Epicor Eagle's `OrderID` is typically mapped to Vantiv's `merchantTransactionId` for easy cross-referencing. `TotalAmount` from Eagle maps to `amount` in Vantiv. `OrderStatus` in Eagle is updated based on Vantiv's `status` (e.g., 'Paid' if 'CAPTURED').

Next Steps

See Epicor Eagle Integration: Unify ERP & Accounting Data + Vantiv integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Omnichannel Order-to-Cash Automation

Seamlessly connect online and in-store sales by automating order creation in Epicor Eagle from any channel, processing payments via Vantiv, and updating inventory and customer records in real-time.

Integration Steps:

  1. 0 Customer places order on eCommerce or POS system.
  2. 1 iPaaS creates Sales Order in Epicor Eagle.
  3. 2 Payment authorization requested from Vantiv.
  4. 3 Vantiv processes payment, returns token and status.
  5. 4 iPaaS updates Epicor Eagle with payment details and status, triggers fulfillment.
  6. 5 Inventory adjusted in Epicor Eagle and synced to all channels.

Business Outcome

Unified view of customer orders, accurate inventory, accelerated order fulfillment, reduced overselling.

Frequency

Real-time

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Financial Close
Automate daily reconciliation of Vantiv settlements with Epicor Eagle's General Ledger, drastically cutting manual effort and speeding up financial reporting cycles.
Enhanced PCI DSS Compliance
Leverage Vantiv's tokenization services to prevent raw cardholder data from touching your internal Epicor Eagle systems, significantly reducing your PCI scope.
Real-time Operational Visibility
Gain immediate insights into payment statuses, inventory levels, and customer transactions across Epicor Eagle and Vantiv, enabling faster decision-making.
Reduced Manual Errors & Fraud
Eliminate human error from manual data entry and integrate AI-enhanced fraud detection workflows to protect your business from costly chargebacks.
Improved Customer Experience
Ensure seamless checkout, quick refunds, and accurate order updates by keeping payment and order data synchronized, fostering customer loyalty.
Operational Cost Savings
Automate repetitive tasks, reduce labor costs associated with manual reconciliation, and free up staff for higher-value activities.
✨

Accelerated Financial Close

70% Faster Reconciliation Time

📋 What You Get

Automate daily reconciliation of Vantiv settlements with Epicor Eagle's General Ledger, drastically cutting manual effort and speeding up financial reporting cycles.

💼 Business Impact

This benefit directly contributes to 70% Faster improvement in Reconciliation Time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /api/v1/orders Create, retrieve, update sales orders.
POST, GET, PUT /api/v1/customers Manage customer records.
GET, PUT /api/v1/inventory Retrieve real-time stock levels, update counts.
POST, GET /api/v1/payments Record and retrieve payment transactions.
POST, GET /api/v1/invoices Create and retrieve invoices for financial reconciliation.
POST, GET /api/v1/returns Process customer returns.

⚡ Transformation Logic

  • Status Mapping: Standardize payment and order statuses (e.g., Vantiv 'CAPTURED' to Epicor Eagle 'PAID').
  • Currency Conversion: Handle multi-currency transactions, ensuring consistent values in Epicor Eagle.
  • Address Normalization: Format customer billing and shipping addresses for consistency.
  • Date/Time Formatting: Convert timestamps to a unified format across systems.
  • GL Account Mapping: Map Vantiv settlement components (revenue, fees, chargebacks) to specific Epicor Eagle General Ledger accounts.
  • Tokenization: Replace raw card data with Vantiv-generated tokens before storing in Epicor Eagle.

🛡️ Error Handling

  • Vantiv transaction declined due to insufficient funds or fraud.
  • Epicor Eagle API call failure (e.g., invalid OrderID, internal server error).
  • Network latency causing timeouts between iPaaS and systems.
  • Data validation failure during mapping (e.g., incorrect currency format).
  • Duplicate transaction attempts due to network retries (mitigated by idempotency keys).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why integrate Epicor Eagle with Vantiv?
Integrating Epicor Eagle with Vantiv automates critical payment processing, financial reconciliation, and customer data synchronization. This eliminates manual data entry, reduces errors, speeds up financial closing, and significantly enhances PCI DSS compliance by leveraging Vantiv's tokenization services for all transactions.

Security FAQs

▸ How does this integration handle PCI DSS compliance?
The integration prioritizes PCI DSS compliance by using Vantiv's tokenization services. Raw cardholder data is securely sent directly to Vantiv, which returns a non-sensitive token. Only this token is stored in Epicor Eagle or linked systems, drastically reducing your internal PCI scope and compliance burden.

Financial FAQs

▸ Can I automate financial reconciliation between Vantiv settlements and Epicor Eagle's General Ledger?
Absolutely. Our iPaaS solution automates the entire reconciliation process. It retrieves daily settlement reports from Vantiv, processes the aggregated transaction data and fees, applies predefined mapping rules, and automatically posts journal entries directly into Epicor Eagle's General Ledger, saving significant time and reducing manual errors.

Data Flow FAQs

▸ What kind of data is synchronized between Epicor Eagle and Vantiv?
Key data synchronized includes Epicor Eagle Orders (to Vantiv Transactions), Customer profiles (with Vantiv PaymentMethod tokens), Epicor Eagle Payments (from Vantiv Transactions), and Vantiv Settlement Batches (to Epicor Eagle General Ledger entries). Inventory and return data are also updated in Epicor Eagle based on payment/refund status.

AI Features FAQs

▸ How does AI enhance the Epicor Eagle and Vantiv integration?
AI significantly augments the integration by providing intelligent data mapping suggestions, real-time anomaly detection for fraud or reconciliation discrepancies, automated error resolution recommendations, and predictive insights for payment trends. This moves your operations from reactive to proactive, improving efficiency and security.

Customization FAQs

▸ Is it possible to customize the integration workflows without coding?
Yes, our low-code/no-code iPaaS empowers business users and citizen integrators to visually design, modify, and deploy complex integration workflows between Epicor Eagle and Vantiv using intuitive drag-and-drop tools. This accelerates development, reduces reliance on IT, and ensures business agility.

Error Handling FAQs

▸ What happens if a payment fails in Vantiv during an Epicor Eagle order process?
Our integration includes robust error handling. If a payment fails in Vantiv, the iPaaS captures the failure event, updates the Epicor Eagle order status (e.g., 'Payment Failed'), and can trigger automated actions like sending a notification to the customer or initiating a retry mechanism based on predefined business rules.
Pricing

Simple, transparent pricing for Epicor Eagle Integration: Unify ERP & Accounting Data + Vantiv.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Eagle Integration: Unify ERP & Accounting Data + Vantiv integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo