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Unify Epicor Eclipse ERP with Kentico DXP for Seamless Digital Commerce

Automate order-to-fulfillment, achieve real-time inventory accuracy, and deliver personalized customer experiences by integrating your core business systems.

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The Challenge

The Disconnect Between ERP and Digital Experience

In today's fast-paced digital economy, a disjointed Epicor Eclipse ERP and Kentico eCommerce ecosystem creates significant operational bottlenecks and hampers customer satisfaction. Without seamless integration, businesses struggle with manual processes, data inaccuracies, and a fragmented view of their customers and operations.

  • Manual order entry from Kentico into Epicor Eclipse leads to delays and errors.
  • Out-of-sync inventory levels cause overselling, backorders, and customer frustration.
  • Inconsistent product data across systems impacts sales and brand credibility.
  • Fragmented customer profiles prevent personalized marketing and service.
  • Slow refund/return processing due to lack of automated data flow.
  • Lack of real-time visibility into sales performance and customer behavior.
Integration Diagram
Solution Illustration
The Solution

Seamless Integration: Epicor Eclipse + Kentico Powered by iPaaS

Our iPaaS-driven solution provides a robust, scalable, and secure bridge between Epicor Eclipse and Kentico. It automates critical workflows, ensures data consistency, and transforms your disconnected systems into a unified, high-performing digital commerce ecosystem. Leveraging low-code development and AI assistance, we accelerate your integration journey.

  • Pre-built, configurable connectors for Epicor Eclipse and Kentico.
  • Visual drag-and-drop workflow designer.
  • Intelligent data mapping and transformation engine.
  • Real-time, event-driven synchronization capabilities.
  • Centralized monitoring and error handling dashboard.
Implementation Timeline

Go live with Epicor Eclipse + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eclipse and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eclipse + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Epicor Eclipse and Kentico.
  • Visual drag-and-drop workflow designer.
  • Intelligent data mapping and transformation engine.
  • Real-time, event-driven synchronization capabilities.
  • Centralized monitoring and error handling dashboard.
  • Scalable, cloud-native architecture.
  • Comprehensive security and compliance features.

Technical Integration Details: Epicor Eclipse & Kentico

Our integration framework leverages an API-first, event-driven architecture orchestrated by a modern iPaaS. This ensures robust, scalable, and real-time data exchange between Epicor Eclipse and Kentico, minimizing latency and maximizing data integrity.

Data Flow Steps

Connection Setup: Securely authenticate and connect to Epicor Eclipse and Kentico APIs using appropriate credentials (API keys, OAuth 2.0).

Event Listener Configuration: Configure Kentico webhooks (e.g., for 'OrderCreated', 'CustomerUpdated') to trigger iPaaS workflows instantly.

Workflow Design: Visually construct data flows within the iPaaS, defining triggers, conditional logic, data transformations, and target system actions.

Data Mapping: Utilize the iPaaS's visual mapping canvas and AI-assisted tools to map source fields from one system to target fields in the other.

Transformation & Validation: Apply necessary data transformations (e.g., format conversions, currency conversion, lookups) and validation rules to ensure data quality.

Error Handling & Monitoring: Implement robust error handling (retries, dead-letter queues) and configure centralized monitoring dashboards and alerts.

Deployment & Governance: Deploy workflows through Dev-QA-Prod pipelines, ensuring version control and audit trails.

Data Touchpoints

New eCommerce Orders (Kentico to Epicor Eclipse)
Order Status Updates (Epicor Eclipse to Kentico)
Inventory Levels (Epicor Eclipse to Kentico)
Product Information (Epicor Eclipse to Kentico)
Customer Profiles (Kentico to Epicor Eclipse)
Payment Transactions (Kentico to Epicor Eclipse for reconciliation)
Returns & Refunds (Kentico to Epicor Eclipse)

"Kentico (Event/API Call) --> iPaaS (Trigger, Transform, Map, Validate) --> Epicor Eclipse (API Call/Data Update). Bi-directional flows follow the same pattern."

Pricing

Simple, transparent pricing for Epicor Eclipse + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Eclipse

Integrating Epicor Eclipse fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping

Seamless data flow between Epicor Eclipse and Kentico relies on precise mapping of core business entities. Our iPaaS provides visual tools and AI assistance to harmonize schemas and ensure data integrity.

Product

Represents items sold in Kentico and managed in Epicor Eclipse. Includes attributes, pricing, and inventory information.

Epicor Eclipse Fields

PartNum (SKU) Description UnitPrice OnHandQuantity ProductGroup UOM Weight SupplierPartNum ProductImageURL (if managed in Eclipse)

Kentico Fields

SKU ProductName Price Stock ProductDescription Category IsPublished ImageURL Weight Manufacturer

Mapping Notes

SKU (Epicor PartNum to Kentico SKU) is the primary key for product identification. 'Description' requires careful mapping to 'ProductName' and 'ProductDescription'. Inventory 'OnHandQuantity' from Eclipse maps to Kentico 'Stock'. Pricing may involve specific price lists or customer-specific pricing from Eclipse.

Next Steps

See Epicor Eclipse + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

When a customer places an order on your Kentico eCommerce site, the integration automatically creates a corresponding sales order in Epicor Eclipse, deducts inventory, and initiates fulfillment. Order status updates (e.g., shipped, delivered) can also flow back to Kentico.

Integration Steps:

  1. 0 Customer completes checkout in Kentico.
  2. 1 Kentico's 'OrderCreated' webhook triggers iPaaS workflow.
  3. 2 iPaaS extracts order details (OrderID, CustomerID, OrderItems, ShippingAddress, TotalPrice).
  4. 3 iPaaS transforms data to Epicor Eclipse's Sales Order schema.
  5. 4 iPaaS creates a new Sales Order in Epicor Eclipse via API.
  6. 5 Epicor Eclipse processes the order, deducting inventory.
  7. 6 Optional: Epicor Eclipse order status updates flow back to Kentico for customer visibility.

Business Outcome

Reduced manual effort, real-time order processing, improved order fulfillment accuracy, enhanced customer satisfaction with timely updates.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerate Order-to-Cash Cycle
Automate new order processing from Kentico to Epicor Eclipse, reducing manual effort and speeding up fulfillment.
Ensure Real-time Inventory Accuracy
Synchronize inventory levels from Epicor Eclipse to Kentico, preventing overselling and enhancing customer trust.
Unify Customer Data & Experience
Create a single source of truth for customer profiles, enabling personalized experiences and improved service.
Reduce Operational Costs & Errors
Eliminate manual data entry, reconciliation, and associated human errors, leading to significant cost savings.
Streamline Product Information Management
Automate product data updates (pricing, descriptions, attributes) from Epicor Eclipse to Kentico for consistency.
Scalability for Growth
Build a flexible integration foundation that scales with your business, supporting increased transaction volumes and new digital initiatives.
Enhanced Data Security & Compliance
Implement robust security measures and ensure compliance with data privacy regulations (GDPR, PCI DSS) across all data flows.
✨

Accelerate Order-to-Cash Cycle

50% Faster Order Fulfillment

📋 What You Get

Automate new order processing from Kentico to Epicor Eclipse, reducing manual effort and speeding up fulfillment.

💼 Business Impact

This benefit directly contributes to 50% improvement in Faster Order Fulfillment, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor Eclipse + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eclipse and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eclipse + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/SalesOrders Create new sales orders in Epicor Eclipse from Kentico eCommerce orders.
GET, PUT /api/v1/SalesOrders/{orderNum} Retrieve or update existing sales order details and status in Epicor Eclipse.
GET, PUT /api/v1/Inventory/Parts/{partNum}/Quantity Retrieve or update inventory levels for specific parts (SKUs) in Epicor Eclipse.
POST, PUT /api/v1/Customers Create new customer records or update existing customer profiles in Epicor Eclipse.
GET, PUT /api/v1/Parts/{partNum} Retrieve or update product master data (description, pricing) in Epicor Eclipse.

⚡ Transformation Logic

  • Data Type Conversion: Convert strings to integers/decimals, dates to standard formats.
  • Field Concatenation/Splitting: Combine First/Last Name, parse addresses.
  • Lookup Tables: Map Kentico 'ShippingMethod' codes to Epicor Eclipse 'Freight Terms' or carrier codes.
  • Conditional Logic: Apply different pricing rules based on customer segments or promotions.
  • Default Values: Assign default values for non-mandatory fields if missing from source.
  • Currency Conversion: Automatically convert prices if systems operate in different currencies.
Pricing

Simple, transparent pricing for Epicor Eclipse + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What are the primary benefits of integrating Epicor Eclipse with Kentico?
Integrating Epicor Eclipse ERP with Kentico DXP offers numerous benefits, including automated order processing, real-time inventory synchronization, unified customer profiles, consistent product information across channels, and reduced manual data entry. This leads to increased operational efficiency, fewer errors, and an enhanced customer experience.

Workflows FAQs

▸ How does the integration handle new eCommerce orders from Kentico to Epicor Eclipse?
When a new order is placed in Kentico, a webhook triggers an iPaaS workflow. The iPaaS then extracts all relevant order details, transforms the data to match Epicor Eclipse's sales order schema, and automatically creates a new sales order in Epicor Eclipse. Inventory is concurrently deducted, and order status updates can flow back to Kentico.

Data Sync FAQs

▸ Can inventory levels be synchronized in real-time between Epicor Eclipse and Kentico?
Yes, our iPaaS solution supports real-time or near real-time inventory synchronization. Changes in stock levels within Epicor Eclipse are immediately pushed to Kentico eCommerce, preventing overselling and ensuring customers see accurate product availability.
▸ What kind of data can be synchronized between Epicor Eclipse and Kentico?
Virtually all critical enterprise data can be synchronized, including product information (SKUs, descriptions, pricing), inventory levels, customer profiles, orders, payment transactions, marketing contacts, and user activity data.

Technology FAQs

▸ How does an iPaaS facilitate Epicor Eclipse and Kentico integration?
An iPaaS (Integration Platform as a Service) acts as a central hub, providing pre-built connectors, visual low-code/no-code tools for workflow design and data mapping, robust error handling, monitoring, and scalability. It abstracts away the complexity of API interactions and ensures secure, reliable data flow between systems.

AI FAQs

▸ How does AI enhance the integration workflows?
AI can augment integrations by providing automated data validation, anomaly detection (e.g., fraudulent orders, inconsistent product data), intelligent mapping suggestions, predictive analytics for customer behavior, and self-healing capabilities for error resolution, leading to higher data quality and more efficient operations.

Security FAQs

▸ Is the integration solution secure and compliant with regulations like GDPR or PCI DSS?
Absolutely. We employ secure API authentication (OAuth, API keys), enforce HTTPS/TLS for all data in transit, and use an iPaaS with robust security features like data encryption, access controls, and auditing. Our architecture supports data residency and consent management to ensure compliance with GDPR, CCPA, and PCI DSS.

Customization FAQs

▸ Can I customize the integration workflows to fit my specific business processes?
Yes, the iPaaS platform provides extensive customization capabilities. You can easily add custom fields, implement complex business logic using a rules engine, extend workflows with additional steps, and integrate with other third-party services, all through a low-code visual interface.
Implementation Timeline

Go live with Epicor Eclipse + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eclipse and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eclipse + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor Eclipse + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Eclipse + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo