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Epicor Eclipse + Wayfair Integration

Clarity Connect™ integrates Epicor Eclipse with Wayfair , automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Epicor Eclipse and Wayfair through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Epicor Eclipse and Wayfair .

  • Map custom fields from Wayfair orders (e.g., gift messages, specific delivery instructions) to custom fields in Epicor Eclipse Sales Orders.
  • Synchronize custom product attributes from Epicor Eclipse to Wayfair's extended product catalog.
  • Add custom customer attributes from Wayfair to Epicor Eclipse Customer Master.
Implementation Timeline

Go live with Epicor Eclipse + Wayfair in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eclipse and Wayfair , with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eclipse + Wayfair deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Map custom fields from Wayfair orders (e.g., gift messages, specific delivery instructions) to custom fields in Epicor Eclipse Sales Orders.
  • Synchronize custom product attributes from Epicor Eclipse to Wayfair's extended product catalog.
  • Add custom customer attributes from Wayfair to Epicor Eclipse Customer Master.

Robust Integration Architecture

The integration leverages a modern, event-driven iPaaS architecture to connect Wayfair and Epicor Eclipse. This ensures high availability, scalability, and real-time data synchronization.

Data Flow Steps

Event-Driven Architecture: Utilizing Wayfair webhooks for immediate processing of new orders and status changes.

Canonical Data Model: Defining a standardized data format within the iPaaS to simplify transformations between systems.

Batch Processing: For less time-sensitive, high-volume data (e.g., daily product catalog updates), where Wayfair's API supports it.

Idempotent Operations: Designing integration flows to prevent duplicate data creation if a message is processed multiple times.

Circuit Breaker Pattern: To prevent cascading failures when one system becomes unavailable.

Data Touchpoints

iPaaS Platform: Central orchestration engine for workflows, connectors, mapping, monitoring, and error handling.
Wayfair Connector: Pre-built connector for Wayfair APIs (Orders, Inventory, Products, Shipments, etc.) and webhook listeners.
Epicor Eclipse Connector: Specialized connector for Epicor Eclipse's ERP APIs (Sales Orders, Inventory, Customers, etc.).
Data Transformation Engine: Within the iPaaS, handles schema mapping, data enrichment, and business rule application.
Message Queues: For asynchronous processing of high-volume transactions (e.g., inventory updates) and ensuring reliability.
Monitoring & Alerting Module: Provides real-time dashboards and notifications for integration health.
Secrets Manager: Securely stores API keys, OAuth tokens, and credentials for both systems.

"A central iPaaS platform connects Wayfair via its APIs and webhooks, and Epicor Eclipse via its RESTful APIs. Data flows are orchestrated through connectors, visual mapping tools, and transformation logic. Monitoring and alerting are integrated at the iPaaS layer."

Pricing

Simple, transparent pricing for Epicor Eclipse + Wayfair .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Eclipse

Integrating Epicor Eclipse fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order

Represents a customer's purchase on Wayfair, mapped to a Sales Order in Epicor Eclipse.

Epicor Eclipse Fields

SalesOrderNumber OrderDate CustomerNumber ShipToAddress BillToAddress OrderLines PaymentTerms OrderStatus TotalAmount

Wayfair Fields

orderId customerInfo lineItems shippingAddress billingAddress orderStatus totalAmount paymentInfo

Mapping Notes

Wayfair 'orderId' maps to Epicor Eclipse 'ExternalOrderReference' or 'SalesOrderNumber' (if auto-generated in Eclipse). Customer details are matched or created. Order status requires careful bidirectional mapping.

Next Steps

See Epicor Eclipse + Wayfair integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order-to-Fulfillment Workflow

Automatically capture new Wayfair orders and push them directly into Epicor Eclipse for fulfillment, inventory deduction, and financial processing.

Integration Steps:

  1. 0 Customer places order on Wayfair.
  2. 1 Wayfair webhook triggers new order event in iPaaS.
  3. 2 iPaaS retrieves order details from Wayfair API.
  4. 3 Order data is transformed to Epicor Eclipse 'Sales Order' schema.
  5. 4 New Sales Order is created in Epicor Eclipse.
  6. 5 Epicor Eclipse initiates fulfillment (WMS/3PL) and updates inventory.
  7. 6 Shipment tracking and status updates flow from Epicor Eclipse back to Wayfair.
  8. 7 Wayfair notifies customer of shipment.

Business Outcome

Reduced order processing time, eliminated manual data entry errors, accelerated fulfillment, and improved customer satisfaction with timely updates.

Frequency

Real-time (event-driven)

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/SalesOrders Retrieve, create, or update sales orders in Epicor Eclipse. Essential for Wayfair order ingestion and status updates.
GET, PUT /api/Inventory Query and update inventory levels for items in Epicor Eclipse. Critical for real-time stock synchronization to Wayfair.
GET, POST, PUT /api/Customers Manage customer master data in Epicor Eclipse, including creating new customers from Wayfair orders.
GET, PUT /api/Products Access and update product master details. Used for enriching Wayfair catalog data or ensuring consistency.
GET, POST /api/Shipments Post shipment details and tracking information from WMS/3PL back into Epicor Eclipse and subsequently to Wayfair.
POST /api/CreditMemos Create credit memos in Epicor Eclipse to reflect Wayfair refunds.

⚡ Transformation Logic

  • Order Status Mapping: Translate Wayfair's order statuses (e.g., 'Pending', 'Shipped') to corresponding Epicor Eclipse statuses (e.g., 'Open', 'Closed').
  • Address Normalization: Standardize address formats between Wayfair and Epicor Eclipse for accurate shipping and billing.
  • SKU Harmonization: Ensure consistent product identification (SKU/ItemNumber) across both systems.
  • Price & Discount Application: Apply Wayfair promotions and discounts correctly when creating sales orders in Epicor Eclipse.
  • Date/Time Conversion: Convert date and time formats to ensure compatibility between systems.
  • Currency Conversion: Handle multi-currency transactions if applicable, ensuring correct financial postings in Epicor Eclipse.

🛡️ Error Handling

  • Wayfair order fails to create in Epicor Eclipse due to invalid SKU.
  • Inventory update from Epicor Eclipse fails to post to Wayfair due to API error.
  • Wayfair refund transaction cannot be reconciled with Epicor Eclipse due to missing order ID.
  • Network connectivity issues preventing data transfer between iPaaS and either system.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Challenges FAQs

▸ What are the common challenges when integrating Wayfair with Epicor Eclipse?
Common challenges include synchronizing Wayfair's dynamic product catalog with Epicor Eclipse's PIM, ensuring real-time inventory accuracy across systems, managing complex order-to-fulfillment flows involving multiple warehouses or 3PLs, and reconciling financial data between Wayfair payouts and Epicor Eclipse's accounting modules. Legacy integration methods often struggle with Wayfair's scale and Epicor Eclipse's specific data structures.

Benefits FAQs

▸ How does iPaaS improve Wayfair's order-to-fulfillment process with Epicor Eclipse?
An iPaaS streamlines the order-to-fulfillment process by providing an orchestration layer. It automatically captures new Wayfair orders, transforms the data for Epicor Eclipse's Sales Order module, updates inventory, routes orders to the correct fulfillment location, and pushes shipment tracking back to Wayfair, all in near real-time. This reduces manual touchpoints, speeds up delivery, and improves customer satisfaction.

Technology FAQs

▸ Can I use low-code tools to build Epicor Eclipse and Wayfair integrations?
Yes, modern iPaaS platforms offer low-code/no-code capabilities, enabling business users and citizen integrators to visually design, build, and deploy Wayfair and Epicor Eclipse integrations. This significantly accelerates development cycles for workflows like product updates, customer data syncs, or basic order routing without extensive coding, making integration accessible to more team members.

Technical FAQs

▸ What kind of Wayfair APIs are available for integration, and how does Epicor Eclipse connect?
Wayfair typically provides RESTful APIs for core functionalities such as Order Management, Product Catalog, Inventory, Customer Management, and Shipment Tracking, often using OAuth 2.0. Epicor Eclipse, as an ERP, also offers robust RESTful APIs for Sales Orders, Inventory, Customers, and financial modules. An iPaaS acts as the middleware, connecting to both systems' APIs and handling authentication, data transformation, and orchestration.

AI FAQs

▸ How can AI enhance my Wayfair and Epicor Eclipse integration workflows?
AI can significantly enhance these workflows by automating anomaly detection in Wayfair orders or inventory, suggesting optimal data mappings for new product attributes, intelligently routing customer service requests based on AI analysis, predicting potential fulfillment delays from Epicor Eclipse data, and even identifying fraudulent transactions by analyzing patterns across both systems.

Performance FAQs

▸ How do I handle Wayfair API rate limits in my integrations with Epicor Eclipse?
To manage Wayfair API rate limits, your iPaaS should implement strategies like intelligent queuing, batch processing for bulk operations (e.g., inventory updates), exponential backoff for retries, and prioritizing real-time webhooks over frequent polling. Monitoring Wayfair's 'X-RateLimit' headers is also essential to dynamically adjust API call frequency and prevent throttling.

Security FAQs

▸ What security considerations are critical for Wayfair and Epicor Eclipse integrations?
Key security considerations include secure API authentication (e.g., OAuth 2.0 for Wayfair, Epicor's authentication for Eclipse), data encryption (TLS 1.2+) for data in transit, tokenization of sensitive payment information (PCI compliance), robust access control for integration users, and comprehensive audit logging for all data exchanges between Wayfair, the iPaaS, and Epicor Eclipse. All integrations must adhere to relevant data privacy regulations like GDPR/CCPA.

Use Cases FAQs

▸ Can this integration support dropshipping models with Wayfair and Epicor Eclipse?
Absolutely. Wayfair's platform is inherently designed to support various fulfillment models, including dropshipping. Integrating Wayfair with Epicor Eclipse via iPaaS allows for automated order routing to dropshippers (managed within Epicor Eclipse or a connected WMS), inventory synchronization from dropshipper feeds, and direct shipment tracking updates back to Wayfair, streamlining the entire dropshipping process.
Pricing

Simple, transparent pricing for Epicor Eclipse + Wayfair .

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Eclipse + Wayfair integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo